iStorage Self Storage - Storage Units on 16660 Wallisville Rd

Great customer service and detailed explanation of the facility by Jeremy

At A last minute Notice Mr Jearmy was truly A Blessing Helping my Husband & me with our Lease He was and Angel 😇 sent from up above if any one looking for a storage unit Mr . Jearmy will meet all of your Needs !!!!! 🤗🙌🥰

Very helpful

Very Helpful, Thanks 😊

Awesome Manager Jeremy, very helpful! Very professional and a great experience, I’m impressed with the quality of the customer service and the facility was very clean and organized!

Jeremy is very helpful and always nice and respectable great location really helpful

Jeremy thank you for being professional,helpful and polite

Julie definitely went above and beyond. She even stayed a few minutes after work hours to help me out. The storage I received was clean and to my accommodation.

Jeremy was extremely helpful. Thank you for all you do, as a multi storage holder at this location, I appreciate what you do.

I communicated to Jeremy, I need a larger unit due to me moving out of my apartment in April. Jeremy switch my unit without any complications. He was very professional and fast.

Great company, so flexible with time and very affordable. Safe to say i’ll be definitely using their services in the future

wonderful staff

Jeremy was awesome! He went up and beyond the call of duty to accommodate my Mom. He was so polite and his customer service was the best we could ask for!!! #teamjeremy#

Awesome

Jeremy was a huge help he immediately greeted me with warm and friendly welcome. Awesome customer service! If I could give him a 10+ rating a will!

very good customer service the spot is always clean ,

The best customer service ever!!!! I spoke with Mr. Jeremy and he was very attentive and answered all the questions I had. The place was clean. Of y’all looking for a storage facility, this the one!!!

Excellent experience with Jeremy, from start to finish he made my move hassle free. Thank you Jeremy for going the extra mile.

Great customer service. Jeremy was awesome. He took care of everything I needed. The location is great . Highly recommend 😊

My experience was very pleasant fast and easy and super friendly staff! Very helpful and explained everything… thank you for the helps guys !!

Mr. Jeremy, was absolutely helpful and reliable. He was awesome and he made it simple when I thought it would be difficult on deciding the best place to store my personal belongings. The customer service was outstanding also. I am thankful for his willingness to go over and beyond!

With everything priced so high and the holidays around the corner life can be so overwhelming. I purchased an UHaul and my customer service representative was so phenomenal, welcoming and kind I came back to get a storage unit. I had the pleasure to meet Julie today, and she was truly amazing. Julie’s customer service and kindness made me forget what I was dealing with. Customer service is the key to success in a business and with representatives like her IStorage should have customers none stop. Thank Julie, you are truly appreciated!

Julie is amazing and very helpful. Excellent customer service

This manager and employees are very nice and helpful

They were very helpful and the price was reasonable

Signing up for something has never been easier! The staff was very polite and made me feel so comfortable!

Manager Rebecca was really nice. Help me move my stuff right in

Very helpful staff!!!

Representative was very helpful ❤️

Jeremy was and is totally awesome! Fantastic customer service. Went above and beyond to help me out when I was down and out through moving process. I highly recommended Jeremy at this location to store all their materials here when they need to. God bless

Great safe storage Buisness from my experiences . Iwill definitely use again when I need extra storage.

Jonathan and the team at i storage are the best when it come to customer service and security on our units

Great service and all my equipment is secure.

Jeremy made the process quick and easy. The storage unit I got was affordable and priced better than local storage units with inside storage.

Excelente experiencia, Jeremy fue muy profesional, amable y nos hizo sentir la confianza necesaria para decidirnos a dejar nuestro vehículo aquí. 10 estrellas para Jeremy por tratarnos tan bien y despejar cada duda que teníamos.

Thank you, For hiring an AMAZING, employee. Koodos! Mr. Jeremy. We luc his personality, spirit and Professionalism! Someone you can say, his word is Good. Our storage, livelihood is safe. I am so appreciative, and if you all have a Mom. Juat know thise precious memories of her are forever, secure at I- Storage. I was working out on water, as I always be so out of pocket. My payment wasn't registering, beung out on sea. I called Jeremy, reserved post payment and he met me at store, to assure me my receipt and posted my account. I didn't lose my mom's memories. God is so good, when you can rely on a business to always be caring and honest. Jeremy is One in a million. A keeper. A pleasant, kind voice, which I am grateful. He deserves a promotion. A swell guy. Thankfully, Mr. Woodley and Ms Nachelli. "Above and Beyond" Outstanding Employee of the Year! Jeremy#1 to Us!!

Jeremy made our move in process so smooth! He was such a pleasure to work with I’m so glad we picked iStorage!!! Jeremy if you ever quit… im moving all my storage. LOL but seriously I hope to have many more positive interactions with you! Best facility manager EVER!!!!

Jeremy was super helpful, this was our first time renting a storage unit and he explained everything really well and helped us find just what we needed. I would totally recommend this store 👍🏻

July and Kelli were amazing! I loved the customer service!!!!

Walked in for some information and Jeremy was so helpful that I ended renting a spot that day because he made me feel so comfortable….Great service from Jeremy!!!

Customer service was great thanks to Jeremy

The facility is clean and very presentable. The staff is courteous, professional and very nice. They took time to answer our questions and meet our needs.

Customer service was great . Jeremy helped me out and took car of all my needs. Moving is stressful enough and his service was awesome. Highly recommend

This is hands down the best service I’ve ever received from a storage company. Jeremy is so helpful, professional, & has the best energy! Renting from here because of him!

Great customer service. Jeremy was very professional and took care of everything that I needed. Nice staff, clean facility, excellent location.

I love how clean the place is and Jeremy is wonderful always polite and helpful … I have been a customer for 2 years and just love how clean the property is just a wonderful place and wonderful people I would recommend this i storage to all my friends and family

I’ve had a storage in MANY places in Houston believe it or not, but this has been my MOST FAVORITE & BEST place to store my items. I’m so glad I came here. This is most definitely my second home because I’m NEVER leaving. Lol. Love this place, the employees and the CUSTOMER SERVICE. By far the best.

Great facility, we have been here for years and have never had any issues. The place is really secure. No worries. The staff is really friendly, especially Jeremy. He is really professional and pleasant to deal with.

Julie was very helpful with getting me the right storage and the perfect size.

Jeremy was so helpful. We have two units and a car slot due to his prompt service and detail to customer service. Thank you!

Muy bien atendida por Jeremy, muy bien explicado y además servicial. Gracias. Muy limpio el lugar.

Exelente, limpio, amables, buen lugar y además la personas que me atendí me informó muy bien de los costos. Gracias

I have received awesome service from Jeremy here at iStorage he is doing a great job and deserves a raise… if your looking for a top notch storage facility with smiling faces and great customer service I highly recommend iStorage on Wallisville ask for the manager Jeremy for all your storage needs… keep up the awesome job!

Julie and Jeremy are top notch managers at this facility. It is by far the nicest cleanest facility that I’ve ever used and it’s really cool that they actually have a loading dock. Their climate controlled areas are more like air-conditioned instead of the typical climate controlled, which is usually still muggy. Highly recommended.

Great 👍 staff good place to park.

Great place

Staff is friendly. We have had a unit here long before I Storage took over only complaint is the constantly raise the rates

I met Jeremy and July at the store they are amazing they help the customer all the way. They have the best customer service in the world. God brought me to the right place.

Jeremy was such a huge help! Very quick and efficient, I didn’t know what I was looking for nor did I know how any of this worked and he pointed me in the right direction. He was very professional, kind, and friendly.

Moving and storing gives me anxiety but this time was soo smooth! Jeremy noticed I was stressed and took care of all of my needs. I would probably be taking a nap in my Uhaul right now if it wasn’t for you. Thank you so much again.

Best storage on the 60

Cindy, the property manager was very helpful. She showed us the units we wanted to see and answered all questions! Very pleased with the service and property. Thank you Cindy!

Your employee Cindy was very professional and courteous. Had me taken care of in no time.

Had a great experience today renting at this location heidi was really professional she showed me different units till I found my correct one. Property clean and maintained.

My experience was smooth and efficient. Heidi and Cindy were very friendly and quick to answer any and every question i had to ask.

Cindy and Heidi were very professional and so friendly. They were quick and polite, very helpful. Keep up the great job ladies.

Great service and welcoming from heidi and cindy at this wallisville facility easy process!! 100% Recomended was helped by

Needed a small AC storage fairly quick. And within a few minutes I had one. Great team effort

Cindy at istorage has incredible customer service and got me in and out with no problem and even helped me with the paperwork thank you

Cindy has been so helpful ! Very lovely with a super positive attitude she gave me all the information I needed showed me a couple of units to see what was the best size for all my items!

Cindy was absolutely amazing and very helpful. She went above and beyond to ensure that we were taken care of and she took her time to answer all of our questions. Exemplary service!

Good customer service

Stop by to rent a storage and to rent a Uhual. Cindy and Heidi provided me with such an excellent service, I will recommend this place to all my friends.

First time using a storage and overall great experience. Cindy was very helpful and explained everything. Kindly walked me around. Clean and secure facility.

Good service and pricing and service from kelli

Customer service is superb! Cindy, the manager, is very helpful, friendly, and approachable. Recommend this place 10/10.

What sunny day to get a storage hot weather hard to think that for the help. Got my storage while eating the a delicious basket of candy waiting for me while paper work is done thanks CINDY!!!!!!!! OMG Yaaaaaasss!!! And the water!!!! I’ll be back for the rest

Lillian is doing good with the ownership change and the storage place is nice but you have to listen clearly because the information sent out from istorage was confusing. She's a good help when it came down to all the questions I had for the ownership change. Sadly the card payments aren't working, but soon they will be.

Cindy was very helpful in finding the units that would meet my needs. She has helped me solve all my storage needs needs.

Wonderful customer service experience! Cindy (the manager) was very professional and delightful. She explained all procedures and policies and answered all my questions and concerns. She was extremely helpful.

Cindy is very knowledgeable and very informative " she needs a raise okay thanks

Cindy was a joy to meet and very helpful 😊 I've used your storage facility before and that is why I returned because of the service and availability. I will recommend it to my friends and family. Thank you

The lady at the counter was amazing. Showed us to everything we wanted to see. Had snacks. Very friendly , super quick with the paper work. And this was exactly what we needed for our needs.

Stop by today to get rates. Cindy was really helpful.. professional and friendly she answered all my questions.

Cindy de la Cruz she is the most beautiful professional person I’m very happy with you

Wonderful experience, the manager here made me so happy I chose this location - she was beyond helpful in getting me set up and her professionalism and demeanor alone is why I’ve told multiple friends about this location.

Great service and very attentive staff. Units clean and well maintained.

Loved the property, very clean and well managed ! The manager Cindy was very caring and respectful gave me answers to all my concerns . Very much recommend this place !

Great customer service! Affordable units, responsive, friendly staff, clean and secure facility. Cindy went above and beyond , answered all our questions. Very friendly and professional.

I went to get information on rates at the wallisville location. The Manager Cindy was really friendly and provided me the information I needed. Plus she had a great candy selection for the customers.

I have to say each time that I go to iStorage, I am treated with the utmost respect and handled so professionally. Ms. Cindy De La Cruz is an amazing property manager and ensures that her customers are well-taken care of! We just love her!! Thank you iStorage for giving us the best service thru Cindy De La Cruz and oh yeah! . . . She absolutely rocks!!!

Well you didn’t really do anything. I rented a storage room from you.

Great customer service, very clean and the best prices around Houston

Very pleasant and professional experience.

Cindy and Dania were great. Top Class service. Best in the storage business.

Easy access,for trailer parking

Great customer service. Pleasant personnel and eager to assist.

Easy access plenty of room for moving trucks!

A1

We leased a 10x30 unit to hold our furniture while we prepared to move into our new home. I later downgraded to a smaller unit to hold a few items. The staff were couteous, professional, and made the leasing process simple. The facility is well maintained. I definitely recommend.

Huge facility friendly customer service!

I was searching for a storage unit. Went to about 8 different locations. I wasn't going to go to this location but I said why not. Yes. I love this location. Clean friendly and easy access. Very secure. I'm so pleased. Will tell everyone about this location.

Great customer service and feel safe that my belongings are there. Never have to worry

Great service just needs to fix app for entry to gate

It was so awsome experience i wish i could hang out there

I was referred by a friend.. and pretty much how she said .. pretty easy and clean ...very good customer service... the lady was very nice and helpful... will refer this location anytime

Istorage was very friendly and very professional I would recommend them

Barbara was very attentive in helping us pick the right size storage that we needed. She was very helpful.

Great service and reliable service in helping me meeting my needs. Thanks Tara.

It's a great place to store your boat, RV's, tractor trailes and other belongings that needs to be placed indoors storage. Outdoor and surrounding areas are clean and has a lot of security cameras, strong gate that's well kept and bright lighting. The employees are kind and cater to your needs. The drawbacks about this place is it can be hard to get a storage unit and they raise their prices almost every year.

Super fast & excellent service Tara was so awesome and made the process quick and fun. If I Or anyone I know should ever need a storage unit, I would definitely recommend iStorage Houston

Good well kept property with a safe and secure feel to it

Kaylee & staff members were amazing! They made the process super easy during this pandemic & was also kind and friendly. All of my questions and concerns were answered & they even put me in storage unit that is super convenient!

The staff at the Wallisville location go above and beyond in being friendly and helpful and patient when dealing with me! Before and during the COVID19 situation! They are there for their customers no matter what! I highly recommend them! And the facility is always clean and well maintained!

They are very helpful finding the right storage in a secured area.

Chose this facility because it's close to the house but I'm so glad I did. The sign up was quick and painless. The unit is immaculate and the gates are well kept and function as new. Recommended! A++++++++++

Easy sign up and quick. Unit is emaculate and service gates are well kept and in great working order. Price was as good as any in the area, chose this location more because it was close to my house BUT i'm glad I did. Rick

Excellent service provided by Tara !

It was a great experience

The process to get in was quick and rent rate was good, the staff at Wallisville was very friendly and knowledgeable

Tara was absolutely wonderful. She followed up with my reservation immediately. Allowed me to switch my storage when I got there and answered every question I had. She was even funny lol. It was her lunch time and she did not hesitate to Continue helping us with this process. Thank you Tara for being of a service to me and your great customers service keep it up!

MARCH 30, 2020, I MET WITH MRS KAYLEE NEWTON, TO RENT MY SPACE, AND SHE WAS "VERY HELPFUL"- "VERY PROFESSIONAL!!!" THANK YOU MRS KAYLEE, FOR MAKING ME FEEL COMFORTABLE WITH MY FURNITURE IN YOUR "BEAUTIFUL CLEAN ESTABLISHMENT!!!"

Maranda and Kaylee were very pleasant. Made me feel welcomed the minute I walked in the door. They helped me with all my questions. Great customer service by far. I recommend this place to anyone looking for a storage in the near future.

Very good service. The counter sales very professional.

Great customer service and friendly faces! Ms. Tara was very patient and helpful!!

Fast and easy experience through iStorage!!!!

Very pleasant experience. Mrs Tara explained the whole process. She also personally made sure my storage was clean and ready for all my stuff to move in it. I do highly recommend this storage facility!!!!!!!

It was a great experience..with Kaylee and maranda

I was attended very quick, no wait, place looks nice and secure.

This place is so safe and secure....WELL LIT!!! I go by storage often so that's important. And clean!!! U will love it too.

Ms Tara was very helpful and a sweetheart. Thank you ladies

Tara was very friendly and very knowledgeable!! She answered all my questions and put me at ease!!

The services was very great!!

They really helped out getting the storage unit, they are really nice

Good n space is nice sized

Truly appreciated how easy Tara made the experience for me. The units are very nice and clean. Excellent customer service!!!

Great service and pricing thanks again for the unit and very helpful when having concerns

Thank you kaylee was nice to meet you, I really appreciate your help have a great day

Tara was very helpful and the entire rental process was quick. She explained everything thoroughly and was super friendly. Overall I felt welcomed and received great service.

Barbara was excellent with the check in process and facility is clean and spacious! Rented a space for my RV today and recommend for your storage needs!

Checked around and this was the best price in the area and one of the nicest looking facilities. Barbara was extremely helpful. Tara went over and beyond to find me a unit that was convenient. Great experience!

Very nice experience and very nice people working here 👍👍👍

The process was very quick. Staff was friendly, professional and extended immediate discount.

Super easy to rent, very friendly service!

Polite and professional staff.

Kaylee is awesome, she was thorough and offered excellent customer service. I am so glad I chose this storage facility!

This storage is amazing, Barbara assisted my mom and I and made sure that we were completely satisfied, she was very patient and thorough. I would highly recommend this storage for anyone!

Tara and the entire staff are awesome!!!!!!! That’s am for the help.

Great service. Arrived one minute before closing and was still helped with a great attitude.

Very good customer service. Great atmosphere. Lady name Kayle was very helpful and very nice. Great place.

Hi every friends when we walk in and when out the building came back to friends place very nice people.

Kaylee is super sweet & very helpful. The asst. mgr helped me online yesterday and was equally helpful. The facility is very nive and well maintained. If you need a unit I highly recommend contacting Kaylee. Thank you both for all your help and extremely friendly service.

I storage is a great place to store your RV. They are helpful and nice.

Great experience, they were very helpful and polite in getting me the right unit for the right price.... great promos and great service...

They were really nice and helpful. I would recommend anyone go here for storage.

The staff was very polite and the facility was very nice and clean

Great experience. Tari great person, very professional.

nice pepole help me a lot and esay sign in

Kaylee was super professional super nice and found me the unit that I needed with a great discount I would definitely recommend this place

Kaylee was awesome great customer service😉

Great Maintenance and front desk workers were great help.

Staff was very friendly! Climate controlled units!

I've never had such a nice experience dealing with a storage company. They set me up over the phone and finished up all the paper work when I came in. The staff on both ends were excellent. Would recommend them to anyone.

Nice service always

The girls were just wonderful help,and clean

Barbara was very helpful, great customer service. Storage is very clean & nice..glad to have this location in the area.

Friendly and great customer service, would recomend to anyone!!

Amazing customer service 💙✨

Very clean property and the staff is very friendly and knowledgeable. Would recommend istorage to anyone who is looking for a great storage company.

The people are great from istorage very helpful with what space you need.

The ladies are awesome! Thank you.

Nice and friendly atmosphere.

Great customer service! Very clean and well maintained units. Would highly recommend.

Kaylee & Ms. Barbara are the best. Wonderful service 😊😊😊

Nice staff clean facility and good prices

Great service and very nice people love it....

Kaylee was so helpful in helping me find the right storage and giving me a tour. Definitely recommend this place to anyone looking for a nice storage place 👍🏼

My experience was great an the customer service was amazing.

Fast and easy service was in and out in no time easy access

I have had a unit here for a number of years and needed an additional small unit temporarily. Kaylee and Barbara were so nice and got me in and out very quickly. It was so easy to get another unit set up. The only thing I don’t like is the times you have for access, but I will have to work with that. Thank you ladies for a great experience with your location.

Great service. Clean facility

Easy and fast rental . Good prices for clean storage rooms

Great services

Nice clean place. Felt very safe. Cameras and sturdy fence.

Kayle is awesome ! She is super friendly and very knowledgeable. Went above and beyond to assist and answer all my questions.

Great storage facility.... clean, safe. Manager has great customer service.

Great and fast service. Helped us picked the right storage unit that fits our needs!

Friendly and fast service. Very clean and well taken care of facility.

Very friendly staff and good cost -

Very friendly staff .. the lady who assisted me made sure I was set .. and she explained all the rules and walked me to my unit.. and this location is very clean and organized.. and they also offer free snacks and drinks to the renters .. & a free lock with 3 keys.. BEST SERVICE EVER!!

This place rocks. Affordable, friendly as heck, and they have snacks and cold drinks in the lobby .

This is a great place. They staff is always friendly. They have almost everything you my need to help with your storage needs. Free refreshments.

Great place nice friendly service.

Good friendly service.

Storage units are airconditioned and clean

Awesome staff and clean, well maintained storage facility.

This place is one best storage facilities in the city. It is very safe, secure and clean and they treat every one like family. They have refreshment for you and your guest and a play area for your kids. Thank you Leslie you rock!

Clean, good space, excelent attention.

Great staff and no flood issues...high and dry throughout Harvey,,,

This is a very nice and clean place to store your personal items. The staff is also very friendly and helpful . This makes for the whole process a lot easier and clear.

Amazing customer service Great and safe location Offered us snacks and other great treats in the lobby Gene took care of us right away Leslie and ms. Pamela (I spoke to via telephone ) were very nice and welcoming we will definitely recommend this location Great job everyone we are glad we chose you all as our storage facility xoxo -Sarah Gray

Had an amazing experience! Leslie Lopez was extremely helpful and welcoming, she explained everything well and went above and beyond! Glad I have my storage unit with LockTite 😀👊

Very nice staff. The security is average.

Es seguro y personal es amable

They gave us a family friendly atmosphere, treated us to everything we needed and free coffee

The employees at lock tite storage in Channelview are awesome very helpful with a ton of very good customer service. Treated me very well made me feel at home. Storages were clean with a ton of light and Aryial and pamala are the best. If you are in the area I recommend this storage to everyone.

Super sweet excellent prices and extremely awesome customer service only place if recommend to anyone.

Staff are very courteous and efficient. Everyone have great customer service skills. Especially Ariel she's very efficient and very organized I give them a four star.

Excellent service from staff and everyone here. Specially Leslie down at the Wallasville location. When I needed help with a moving truck for a very important move she went above and beyond to make it happen. Thank you so much and I look forward to growing along side you guys. DRM Construction

My wife and i have 2 storage units here (comfort cooled). There are many reasons we enjoy storing here. 1) the air circulation in the buildings is great. We have stored here for over 6 months and our items are don't ever have dust. 2) between the autopay and my Quicken, im always on track. 3) the office is soooo cozy! It has the ambiance of a relaxing cafe.. with couches, coffee & snacks. Many offices in these services feel like a auto body shop, not here. 4) best for last.. drum roll.. the staff. You are treated like family! Pamela, Gene, Leslie, and Ayriel are all super nice and their mouths are frozen in a smile ha ha! If you're too shy to ask for coffee, they offer. If life is tough, they lend a sympathetic ear and work with you. I highly recommend storing here! Wonderful experience :-)

Never any problems!

Very knowledgeable, helpful and friendly. Would recommend to everyone. Reasonable prices, clean and well maintained.

They have been very very helpful with my financial situation...blessed by their service

It was very easy and fast. Just wish they had specials for new customers. As in 1 month free or $25 down for 1st month. Other then that the space is nice and I like they have camera's. Staff is nice and I understand they can only give what the owners allow.

Everything is nice and clean. Just wish it was a bit more reasonable.

The staff here are very polite and the location is very nice and clean, they have a gold star in my book just based on their hospitality!!!!!

Great staff and prices

Words can't describe LockTite Storage. The staff was wonderful Mrs.Pamela was very helpful with every detail of our contract and insurance. LockTite is the first storage company I have heard that cares about the people and the community! I highly recommend LockTite Storage. I pray the Lord expands LockTite Storage abundantly.

Awesome customer service. They are really friendly. Leslie and Pamela are seriously the best. Really glad that we chose to store here.

Leslie did a great job. Friendly and professional!

It was amazing and very informative and Interesting, with great customer service representative. Gene/Leslie Lopez

Nice friendly service. Can pay even over the phone. Great.

Everyone is Great they are very helpful and professional. Nice faculty

GREAT Place,, Leslie Lopez always willing to help ( she is a great person )

The owner and her employees are amazing! They are super friendly and very helpful!

Excellent service, Excellent location, I highly recommend this Go Store It.

Used this place years ago and using them again. Always have a good experience

I picked up a truck at the this location and the customer service was great! The two ladies did everything in their power to accommodate my arrangements due to some changes I had to make. They seemed concerned about our safety considering how bad the weather was that day. The customer service I was given is how EVERYONE should treat their customers. I don't remember their names but it was a curly haired lady and an older lady with glasses.

Really good place and safety everywhere

I have not had any complaints about this storage facility. The workers are very nice and helpful, units are clean, very easily accessible.