Storage Units at 870 Hot Wells Blvd in San Antonio, TX 78223

Adam was very helpful and knowledgeable. He's on top of how everything works and keeping the storage site clean and running efficiently, properly and safe Adam wears many hats and he does it well.

At my age and with medical problems I wish I had a unit that didn’t Make me walk so much so much….front office staff was very patient with me and answered all my questions with much courtesy.

Mr. Adam gave me the upmost respect and answered all my questions I had about the storage I wanted to rent. Took the time to go show my the storage and made sure I got the right size I needed. I’m glad I stopped by and checked this place out.

The service was fast and easy. Adam is the person I spoke with who finished my application by giving me my gate code.

Very clean facility- nice staff

I love having a clean storage and being able to see what is in my storage. The price is great as well

Instructions were easy to follow.

iStorage is affordable and the staff is very helpful especially Ms. Bee! She is always helpful! Thanks!

Ms. Bee is most Awesome! She was very attentive to my account and helped me to keep my storage safe and sound! She answered all my questions every time I called and stayed a couple minutes longer once when I came late to pay my storage payment! Thanks Ms. Bee for Amazing service and going above and beyond at iStorage

Great experience from the time we walked in the door. Stephen was super helpful and very knowledgeable of your company. Definitely will recommend to all our family and friends.

Excellent customer service Thank you Stephen and Adam

Nice facility

I rented my storage online through the website which was great I didn't have any issues doing that however when I actually got to the storage unit I didn't know there was like a little yellow tab like a little hook lock so I didn't know how to open it I had to go back to the office and ask the lady and she says oh you have to do is twist it off I did tell her this is my first time using Istorage so I go back I snapped off the little lock and I had no idea that I had to put my foot down on the handle at the bottom of the unit and move the latch over which wasnt explained to me. I had to call her from my phone and ask her now I can't open this unit so I did tell her a nice way I wish you would have told me this when I was here in the first place how it worked Anyhow, I did get it open and I am happy with my unit.

Great service. Good experience.

Thank you to Mr Bea for all her wonderful help she was kind and helpful the unit we looked at was clean and nice we highly recommend them

Good folks in the office---everything so far is good---Entrance gate is dragging when opening and close---had to bump it one day to get in ---NOT GOOD---San Antonio Hot Wells unit... Need to fix it!!!!!!!!!!!!!!!!!

Help out with the size I would need to store my stuff. Very pleasant.

Clean unit and friendly staff

Best rates in town and the whole place is climate controlled

I have to say, I was terribly wrong about my previous post. I must've been having a terrible day because this guy Albert is pretty great. I'm sorry for what I previously posted, Albert. You are extremely professional and very pleasant. Thank you so much!!

Very nice workers

You was fine just slot going on in this transition with me and I’m busy trying to still prepare for the transition?

Very affordable and easy setup. Friendly manager. Just bring your own lock.

Great service well and good place for storage

The Service was very good.

Never used a storage until before but the front office was very informative. Great experience.

Very good the place was very clean and people were very nice

Clean, well lit, well ventilated, well priced!

Very nice and clean.. good price too

Oh my God the guy that works at the one on hot wells is so cool hes really helpful and he stayed after work to help me even though he had a long day and it's a really clean nice place so I would recommend it to everybody

Hardly any wait time and the gentleman at the front was extremely efficient and professional. I was in and out within 20 minutes And my storage unit was all set up

Very clean and the grounds are very nicely maintained. Access was super easy even though one of the elevators was out of order. Luckily there is another elevator on the opposite side which only required driving around to the back of the building. Perfect cause our unit was closer to that elevator. Overall I HIGHLY recommend. Not only are they one of very few facilities that are very reasonably priced (by as much as half or more of competitors prices...ikr!!) but the overall feel of being safe and secure is what makes this facility tops. During a plate full can't handle any more don't need unnecessary added stress life moment it's so wonderful to know my belongings are in good hands and I can focus on the real issues at hand. Thank you iStorage for your extremely nice facility but more so for taking one stressful thing off my plate! Highly recommend! Top 3 lowest prices out of approximately 15 facilities I compared. The phone call sealed the deal. P.S. Might want to revamp your reservation confirmation email, too. That's my only complaint. I do specialized can mail. Shameless plug 😎 Also had to edit cause Google was throwing a tantrum and chopped up my review the ghost posted it.

Very clean building and units. The grounds are nicely maintained as well which implies management cares about their work surroundings. To me the outside appearance normally tells the story (but not 💯 of the time 😉 ). Access was super easy even though one of the elevators was out of order (mechanical stuff needs a vaca too!). Luckily there is another elevator on the opposite side which only required driving around to the back of the building which turned out to be perfect cause our unit was located closer to that elevator. Think the only thing that would have made things a bit quicker and easier when using the elevator for upper floors would have been a larger cart, maybe double the size of the available carts. By the way, those carts are super nice. Thank you for providing those! Overall I HIGHLY recommend iStorage on Hot Wells! THANK YOU for providing safe and secure storage. One less worry during a "full plate" life moment.

Albert IS AWESOME! Super helpful, and responded very quickly! Made my trip so much easier!! Thank you so much Albert & staff!! I highly recommend this location!

Customers service was good. Helped me out with what size unit worked out perfect. Thank you.. Courteous.

Though I ended up not utilizing my storage space the process of reserving it was easy and the employees were kind and helpful! 😃

Great facility. Out of the elements. Climate controlled. Metal walls instead of sheet rock. Feels safe.

Friendly and helpful staff made rental easy and quick.

Scott was awesome and very helpful !!!

Very friendly and helpful staff. The storage facility is very clean and convenient. The rolling carts help ALOT.

My experience was awesome!! Highly recommended!!! Shara thanks for all the help you gave us.

Very considerate customer service and nice AC system as well crisp cold air

SARAH H. WAS GREAT, SHE ACCOMADATED ME WITH THE CHICES I OREFFERED. GREAT WOMEN FOR THE JOB. Very informative! Thank you Sarah for the great experience.

The process was super easy and quick. Property was clean and the manager Scott was professional and very helpful and explained everything very well.

Safe for my wife, and it's close bye.

Awesome awesome , helpful and friendly

Very affordable and convenient! Scott was super kind.. very efficient and handled all my questions and concerns. New spot! Great deals and super clean! Thanks for the great customer care good luck on y’all’s new location.

Scott was awesome, clean facility, right off the highway and fair pricing

Got a great deal on a storage. Pre order your reservation online and receive one month free. Prices are subject to change depending on the size of the unit.

I give 5 star

Me. Scott was very helpful. Kept me informed, while being very professional. Also, customer satisfaction was perfect. I will rent space here again.

Awesome new storage facility with very informative staff!