Storage Units at 22195 Timberlake Rd in Lynchburg, VA 24502

Al is the perfect gentle itch outstanding customer service 👏👏👏👏👏👏👏🏆

Associates were professional and courteous and knowledgeable. Very friendly.

Wishing the best leprechauns in Lynchburg a Happy St Patrick’s Day. Al and Patsy are the most friendly around. (Now, I’m lookin’ fer me pot o’ gold!)

Great service! Well maintained facility!

It is a great storage area. Conveniently located to me but very time i go there the person is not in the office. I do go at about 6:15 but the hours are later than that. Is there a problem with the guy working? Also i had an issue with my lock that i couldn't open. I didn't see in the lease where a sticker would be put on my personal lock but i did get in and that was my fault. I did however ask him to put a piece of line on the door so I could reach it to pull it down that didn't happen. Other than that i am very happy with the storage area.

Convenient a reasonable

Convenient

Great experience!!!

Great went very smooth when I came in to rent a storage unit

Easy in Easy out

My daughter has a bin that I deliver her items too and it is always a well maintained facility.

They made it easy to relocate from NC to Lynchburg, Va. When the app didn’t cooperate, the woman on the phone apologized and completed the transaction. I arrived late and still had access to my unit. The size was perfect. Stress-free experience!

Nice and clean, great prices, friendly nice staff

I was researching storage facilities online from California because I was relocating to the Lynchburg area but I knew nothing about the area. I based my decision on the various reviews then on the proximity to the Penske Rental Truck location for the convenience of being able to unload my items then the ease of turning in the vehicle. I received reminder emails and a call a very kind staff member. Upon arriving, the process went smoothly and everything was clearly explained. Time was taken to answer my questions and cover guidelines of the facility. The units are easily accessible and the hours are very convenient. Monthly rates are reasonable and the availability of a unit met my immediate needs until I find and obtain housing. The facility is located on Hwy 460 with various establishments close by. I am appreciative to the young woman that assisted me and to the manager. Great customer services and grateful for the the light conversation that eased my stress.

Very Kind, Helpful and Professional

I highly recommend iStorage on Timberlake Road. Al is extremely knowledgeable and friendly and a pleasure to work with. The facility is clean and well kept. I will use them again in the future!

Not bad quick and easy

Made a mistake on my reservation and they gave me transfer and still kept my deal

Great customer service

Al was AMAZING! He showed us all of our different options for storage and made this a fun stress-free experience!

Nice place and Mgr

Great, very friendly, and storage units well kept, inside and out.

This is a great place to store your dorm room things over the summer. The employees, Al and Patsy, are very friendly and willing to help. They answered my questions and helped me find a great unit. Highly recommend!

Exceptional staff (Al) & great place to rent from.

Nice folks and facilities but HIGH costs compared to other local storage businesses.

Nice location. Clean. Easy to move around. Was driving 26 foot penske truck. Penske is right up the street for easy return.

Patsy and Al are two great, friendly and professional individuals. They were able to answer my questions perfectly. I’m completely satisfied with my service at Istorage!

Helpful staff, nice and knowledgeable.

Rented new storage unit. Unit was clean. Staff very helpful in completing paperwork. I think we will be happy using this service. We continue to be very happy with our storage units no issues.

Call center interaction was ok due to representative couldn't get my info correct but Mr Parrish at local office was great.

My favorite place to hangout believe it or not!!

Very clean, not to mention I see cameras everywhere... 10 stars for me

The staff was great in helping me out on getting my son a unit on short notice. I would recommend to all to use iStorage

Fantastic! Prompt, efficient and quick!

Great service. Beth does a wonderful job in helping whatever it is that you need. She goes above and beyond Excellent storage facility for all of your needs

Absolutely love iStorage. I found myself in need of a unit and got exactly what I needed and not paying an arm and a leg! I want to give a huge shoutout to Hannah, she is extremely personable and helpful whenever you go and have any questions! Her personality and demeanor are bubbly yet professional. She makes sure you know that you're a valued customer!

The two ladies that work here are great......especially Patsy who helped me in 2018 and again this year 2020 as we dealt with a new-construction-nightmare demolition project that required boarding our vehicles while work was being done. Thank you!!!!!

11/23/2020 - I am back again at I storage! This time Kim made my reservation and assisted with all the details. I didn’t think it could be any better than my prior experience here, but Kim continued with top notch customer service. No other storage place can compare! They are the very best. Safe, clean, courteous. My experience with Patsy at IStorage was fabulous. She is friendly, competent and did everything possible to fully handle my storage needs. The pricing is fair and cancellation policies are reasonable. The facility is clean, safe and convenient. 5 stars!

Very helpful, excellent service! Kim helped me find the unit I needed!

I would have gave you a five star review but I made reservations and it was for $79 and they changed me $ 109 I didn't think that was fair for a 10x8 but I have to have storage unit cause I'm going to move next month

Very helpful and very good prices

Patsy was wonderful & presented herself very business like.

Wonderful customer service! Patsy is so polite! was able to help me with any questions or concerns.

Really nice lady runs this site. Highly Recommend.

iStorage saved the day for us. Patsy was amazing. She took care of all of our needs and actually ended up saving us money. It’s nice to do business with a company that cares about their customers. I would highly recommend using iStorage.

Extremely helpful! I had no questions at the end of the process! She let me know about all fees and how to avoid them!

Great place. Easy access.

Is great the custom service was excellent

Kim lived up to and exceeded all the positive reviews. Very pleasant and knowledgeable. Place was clean and well maintained.

Kin was very helpful and patient. She helped me get the best price for the size I wanted. I an very pleased with my service and highly recommend.

Patrica was amazing and very welcoming to the town. Thank you

Could not have been more helpful or accommodating. Kim is the absolute best!!

Kim is super helpful and available. She walked us through entire process as we were literally driving in from out of town to move our college student in. This place is clean and priced great as I have been looking around for extra storage for my college kid. Highly recommend

Had a great experience renting here for the past three summers while I was in college. Very accessible units and close to campus. Friendly staff and easy to work with.

Great service and facilities!!

Fabulous experience renting from this location and affordable. Will use them again. Kim was great in checking us out

We called on the way up to moving our son back to Liberty. Kim was absolutely amazing with her customer service and patience. There's a lot going on with this move and she made this process seamless!!!

Mrs. Kim was excellent and super helpful! Recommend for sure

Patsy was very knowledgeable and helpful. Very satisfied

Patsy was extremely helpful & our unit was clean upon arrival. She was very attentive, and answered all of our questions with no hesitations. Highly recommend Istorage and recommend asking for her specifically!!! Thank you Patsy !!!!!

Patsy was extremely helpful & our unit was clean upon arrival. She was very attentive, and answered all of our questions with no hesitations. Highly recommend Istorage and recommend asking for her specifically!!! Thank you Patsy !!!!!

Ease in whole renting process!

Great customer service- Kim went the extra mile for me.

Patsy is a very nice Lady and I storage has good rates and clean units and excellent service ,if anyone needs storage this is the place to go!!

I have never needed storage before. I went to iStorage with a lot of questions. Patsy was the person working. She answered all my questions and made me feel very comfortable

Thanks for your help, Patsy. You are so helpful, just the best!!!

Facility very clean, prices a little high. The staff friendly, knowledgeable and helpful. I used iStorage about a year ago. Needed to use again but they did not have the size I needed. We glad to see Patsy still there. Wish more people offered the customer service you do.

Patsy was helpful, nice and kind. Thank you!

I used this store years ago under a different name. Found myself in need of storage and was very please to see Patsy still there. She offers the same excellent service as she did years ago.

Patsy is who waitied on me. Such a easy transaction. She was very nice and even showed me where my unit was. Nice and clean facility. Highly recommend

Very pleased with my experience at iStorage Timberlake, Patsy was amazing, showed me several units,in the POURING rain. Thanks

Professional kind service. Followup was quick and often. Customer Service experience was simply excellent

They are very good about being proactive with your needs as a customer. I received a call the morning after I made my reservations online to check in with me, confirm my unit details, and answer any questions I had. I was even made aware that they were checking up on my unit and making sure everything was locked up safely after my move in date. Their gate hours are convenient as well for those who have to push their trips into the late evening/night.

TIMBERLAKE SOUTH: What drew me to iStorage was the safety, well lit, easy access and quick rental. Let me tell you who really made the difference upfront from beginning to end. I have to say iStorage is very fortunate and blessed to have CORDELL WORKING FOR THE COMPANY. He should be acknowledged and rewarded for great professionalism and grace. Moving isn’t easy. It carries anxiety and stress. And the last thing you want in a place you need most to complete your move In a rude, non-compassionate and impatient way! CORDELL from start to finish made renting easy. Great customer service. He mentioned, he’s “HERE FOR THE CUSTOMERS”. It showed! I watched him handle others. iStorage, the same way CORDELL treats customers. He needs to be treated the same. I HIGHLY RECOMMEND. Respectfully Submitted, Loretta

Cordell was a pleasure to work with and was very helpful. We were able to get a unit that fit our exact needs and was convenient access.

Cordell was super friendly, patient and helpful in helping me decide what size unit I needed. He explained everything clearly and was very nice to work with.

Kim Morgan and Cordell was very professional and sufficient, Great customer service ..

Easy rental Process very friendly and nice facility! Second time renting with them!

The manager, Cordell, was most helpful with my account. I would recommend others to rent a space from iStorage - Timberlake South. All of the staff - Cordell, Patsy, Kim - are great!!

Great service and help from professionals. The manager took time to show me the various options and select the closest storage option to the indoor entrance.

Very helpful

Patsy explained all the questions very well. So satisfied with her service

It’s the best and patsy is wonderful

Amazing service from Kim. She was extremely helpful finding exactly what I wanted. Highly recommend this place for all your storage unit needs. Again, thank you Kim for all your help.

My girlfriend and I got a 5'×10' yesterday and to say we were taken care of would be an understatement. Kim, who was at the rental desk was more than helpful by explaining the layout of the buildings and showing us multiple different options. She gave us choices and we enjoyed her tour of the complex. She helped us feel safe and comfortable keeping our items there by explaining the security measures they have and she just provided up and above service. Kim, if you are reading this, thank you for helping us with our decision and we both look forward to seeing you again. Thank you!

Great service, very clean and safe location!!

Patsy was wonderful and extremely helpful with getting me set up with my storage unit

Unit was clean and staff helpful.

Kim is the best.

Employees very helpful and easy to work with. I would recommend if you are in the need.

Managers Kim & Patsy are always helpful. I appreciate their kindness - great customer service! Clean and neat even though the property is older.

It is a real nice storage unit

Great experience....great customer service. Manager was A1!!!!!

Awesome service!! Kim was such a big help!! I highly recommend going here for all your storage needs!

Patsy and Kim were so patient and helpful! I described what I would be storing, and they provided the best size for my needs and great, convenient access. Thanks to them both. I definitely recommend using this location for all your storage needs!

Biggest darw... Patsy. Having moved from 3 locations with any one of those residences larger than my present location I had to procure several storage facilities. The iStorage unit here in Lynchburg is a great option. It provides a secure, clean and readily available storage unit. It is NOT climate controlled or even airtight...LOTS of dust. The best accoutrements this facility offers if their staffing. Patsy is efficient, fastidious, friendly and kind of spirit. Kim also is excellent. I secured this unit several owners ago...originally Uncle Bobs. It is not a bargain by any means. The price has almost doubled in the past 2.5 years. It originally offered free use of a U-Haul truck or moving in, out and about...gone, it offered several garbage bins for organizing and clean up, a tremendous almost necessary option...gone...gone... gone....BUT, the most important and only reason that I stay is that they have kept Patsy. Do not think that my drawbacks are an issue not to lease a unit, you never miss something you never had, and you will have very competent and friendly staff. The facility is in a quite convenient location and it is as good as any other local BUT has the staff ergo customer service which makes all the difference.

I appreciate the service I've received thus far. Patricia is wonderful. She is professional, thorough, and has provided excellent customer service. I've rented 2 units from her and each time I received great service. The pricing seems fair and comparable for what I've gotten. The units themselves were clean and in order. I purchased both locks from iStorage and felt the price and convenience were a plus. I haven't used other storage facilities in years, but with the great service I have received, I doubt I'll need to for a long while.

Miss Patsy was very helpful got me everything I need it short sweet and to the point she needs a race she's a very hard worker thank you

Clean facility. Kim and Patsy are professional and helpful. I would recommend iStorage on Timberlake Rd to anyone needing storage.

Great great service, clean nice units, first month free. Thank You!

Great customer service!

I had really good service at Istorage near Goodwill. The lady was very helpful

Wonderful people to work with and an easy app to work to check in, pay and up date. Highly recommend if you need a great storage place.

I rented from this location when it was Simply Self Storage. If the same people still work there with the name change of the business, they were very friendly and the facilities were clean and sturdy.

Great service! Patsy helped us out and was very friendly as well as informative to all the questions we had!

Ms. Kim has Excellent customer service . There need to be more like her. She made our stay here very pleasant!!!!!!!!!!

Manager Patsy P. Is very easy to work with - accommodating, professional, answered all my questions - all around very helpful and pleasant. A good experience for this time storage renter!

Clean and neat. Very professional. Patsy was great!

Great! Patricia was helpful, efficient and kind!

I had a great experience with Patricia- she is super friendly and helpful. Good prices and clean storage units.

Patricia at the desk was great! Reserving the unit was quick and easy

This place is great and Patsy is the best and you need to get here a golf cart that works!

Very helpful and friendly

Nice place and good manager. I would recommond.

Ms. Kim offered exceptional service. Service like hers is what keeps repeat customers. Thank you Ms. Kim for the exceptional service!

Patricia and Lauren were very nice and helpful in getting my friends and I a storage unit!

Great customer service and a very kind front desk operator!

The customer service was excellent! Patricia and Lauren were very nice and helpful in getting my friends and I a storage unit. I definitely would recommend!

Amanda was so helpful in getting us a storage unit! Great customer service! Would recommend!

I have kept my personal items with istorage for two years now and I love them! The customer service is incredible and I truly feel safe keeping my things at their establishment. I recommend using istorage because it is affordable, easy, trustworthy, and full of helpful and kind employees!

Front desk clerk Patsy was a big help. She made sure to go over and explain everything in full. Sweet lady

Super helpful and efficient staff, got us taken care of in a timely manner and great customer service!

Patsy was very welcoming and she was very helpful.. The next time we seen her she even come outside to xcheck and make sure everything was okay...

Clean and very nice storage area and the staff is awesome!

Lauren was perfect

Patricia was absolutely a gem! Super informative and polite! Will continue to do business because of her!

Great customer service.

The service was excellent I would recommend this place to any one. Patsie provided the best service.

Very nice storage facility

Great service...very competent and friendly staff...would highly recommend to anyone looking for storage facility!!!

Patsy was Great with helping me find the right Storage building. Awesome service!

Patsy was phenomenal!!!!! Quick and easy paperwork and her people skills are put of this world!!! We came for a storage until and wound up stayed because of her amazing conversation!!!!

Rented a unit through Patsy.. amazingly friendly and quick service!! Best service ever!!

I attend Liberty University and I needed a storage place for over the summer to hold my stuff. Simply Self Storage was very helpful and easy to work with, as well as being affordable. Patricia (Patsy) Powell -- the store manager -- was very helpful in the process of renting a storage unit. 10/10 would recommend.

the staff is great and the facility is a very nice place

Patsy and Kim are awesome. Great place to get storage.

My husband and I needed a storage unit while we transitioned from one apartment to the next. We found this location online, reserved the size unit we needed on their website, and received a call from them in less than 30 min to confirm our reservation! I stupidly selected a parking spot instead of a unit, but the woman who called us fixed it in just minutes. She made a reservation for us to check in the following morning first thing to move into our new unit. The process was super smooth. She made sure we knew absolutely everything about the cost, payment process, check out process, etc. It really helps to work with someone willing to answer every one of your questions before signing any paperwork. Absolute A++ for this location! I'm sure we'll be using them for a while :)

Patsy was wonderful & so helpful! My experience has been super easy now with all the stress of moving!

Great staff & prices. Only used for a short time. But had zero issues.

Very helpful!

Fantastic service and affordable storage units. Best storage facility in Lynchburg

I had a great experience with Ms. Patricia! She was so sweet in helping us get set up!!

Patsy was so great getting us set up with our unit. She was so kind and helpful as it was our first time renting storage. 100% recommend!

Very sweet and helpful. The storage unit is exactly what I was looking for.

Very clean. Polite employees.

Pat is very nice and helping me to find the right size unit. Thanks Pat!!

Very welcoming. Patricia Powell was great!

She was amazing and very welcoming

I love using the self-storage whenever I have to leave my stuff for the summer. It is really safe there, and the service is really easy to do. They have storage for all sizes and budgets. Definitely recommend for anyone with a short stay or long-stay of your stuff.

This place is awesome, nice and clean, Patricia Powell, the young lady, that helped me with everything was awesome, very informative, very very polite, and was also a very good sales person, it's a shame, we don't deal with more people like her, very organized, I'm very happy with my choice to store here.

Very efficient! Patsy was extremely helpful and friendly, and got us squared away in no time. Would highly recommend!

We came in hoping to get a storage unit immediately and we were able to get everything we needed. She went above and beyond, even showed us the storage unit even though it was freezing and super windy... she explained everything really well, and gave excellent customer service! Definitely recommend this place. :)

I was in need of storage during a move from Spout Spring to Bedford and having a difficult time finding reasonable storage space. I happened to be driving on Timberlake Road and saw the Simply Self Storage sign with buy a month get a month free. I stopped in and spoke with Patricia. She explained that if I rented a certain size that I would pay a prorated rate for the remainder of the month and the next month would be free. I looked at this as a "God send" and rented a unit. Patricia was gracious enough to allow me to rent a unit so I could use a lock I already had and not have to purchase one from her. Even though my home owners insurance would cover my possessions I did sign up for the the insurance through Self Storage as a way of expressing my appreciation for her kindness. I returned later to rent another unit and dealt with a young lady named Kim who was just a gracious and accommodating. My time of rental with Simply Self Storage was a dream come true and went smoothly from the start to the end. I would highly recommend both Patricia and Kim for their kind service and cooperative attitude! If I ever need storage space in the future, the first place I am going will be to talk with Patricia and Kim at Simply Self Storage on Timberlake Road.

We are repeat customers. We will definitely use this facility again when the need arises.

Patsy was very helpful and she helped me with all my questions about storage! Thank you!!!

Rent space

Patricia was extremely kind and helpful! Would highly recommend using her for your storage needs!

Pasty is absolutely incredible! She answered every question I had(of which there were MANY) and helped me rent the perfect unit!

I enjoyed the customer service and I will for sure recommend this place. The prices are very reasonable as well!

Patricia was very helpful and made the whole transaction easy and pleasant.

My experience is always good here.

Came in today to rent a unit and talked with Kim, we were very pleased with service and price, highly recommend.

Excellent Facilities and Customer service.

Kim hogan went above and beyond to make this a very smooth and seamless transaction and got me the perfect unit kudos to Kim New day 10 months later in December 2017 I am a returning customer thanks to all the excellent help I received from Kim hogan she helped out to the nth degree in this emergency situation and got me set up pronto pronto thanks so much Kim for all your help

Kim was super nice and very helpful!!

Stopped by simply self storage today in need of a rescue space as my son is moving back home. Went through the process with Miss Kim Hogan and feel like I made a friend as we were filling out papers and just chatting. I have rented from simply self storage before and I've always enjoyed the cleanliness and the friendliness of the facility and staff!

Thankful for Kim and her help in getting us all set up with multiple storage units as we transitioned out of one home and into another! Very helpful and great service!

We rented a unit to store some household items while we are preparing for a move. The lady (I think her name was Patricia) was very helpful, friendly and efficient. She explained everything thoroughly and showed us to our unit. So far it's been a great experience.

We previously had a storage unit but sought to obtain a smaller unit and one closer to our current location. We called and met with Kim at Simply Self Storage, 22195 Timberlake Road. Kim agreed to hold a unit until Saturday. On Friday I had a busy day but realized I would need a copy of my renters insurance in just a few hours on Saturday. I called Kim to get the fax number etc. I told Kim I would try to make the call and get the info faxed over in preparation for Saturday check in. Kim took it upon herself to contact the storage unit office who currently had my insurance information and had them send it on over to her. She then sent my an email saying it was all take care of. Now that is customer service. Kim went our of her way to take care of my needs and I appreciate it. Thank you Kim!

Very very helpful service from patsy. Just moved from new Jersey and she helped me with everything I needed

We have used them in the past and also recently considering a spot for our camper during the winter...Kim was extremely helpful and friendly. Very safe and clean location. Absolutely using them for any future storage need!

Very clean environment and parking lot. Fast friendly service. Happy with the choice I made.

Very helpful. Answered all my questions and took the time to show me various units. Have recommended this location to a couple of friends.

Have rented from these folks before and when I needed to store again, they were my first choice. Friendly,professional, on top of their game. Would recommend them anytime for your storage needs.

Polite and helpful woman. The units are spacious, no problems. Competitive prices compared to closer rental business, one of the best and discounts are available. I would definitely use again without hesitation.

Service tech Kim was most informant about making sure we were satisfied.

Great place to store stuff best place in town

Very nice property, very well kept. Easy to use and affordable price.

Easy to use and very cheap. Nice facilities. Definitely will be back if needed.

Friendly helpful staff and clean well maintained facility. Thank you!

Rented for over a year and never had a problem with the service. The changeover from Uncle Bob's to Simply Self storage was seamless and painless, and people were always helpful and polite

Nice people and a clean secure place.

Reasonable rates&very courteous service.

Great storage facility and very friendly staff highly recommend for anyone.

We have been renting here for several years. Patricia is very friendly and helpful any time we have a need. I highly recommend!

great for liberty students!

This is a very nice and clean establishment and the workers are knowledgeable friendly ( hey Patsy :) and helpful,,,, thanks for all your assistance

Patricia is awesome!

Kim was extremely helpful and the prices were responsible

We have been renting a storage unit for six years.....we always comment on how nice and clean everything is...everything is so well maintained.....thank you Patsy for being so helpful and friendly.....it is a comfort to know that items we don't have room for at home are safe and well protected...

Travel at lot with work and always need a building one the best facilities I have ever used! We will see how check out time goes if there is any problems there but so far its the best!

Took care of me during deployment. Best storage in Lynchburg.

Very kind! Liberty students should store here for the summer!

Ive been renting for 12 years here. Great place to rent from. I like cleanliness of everything and profesional staff.

Friendly and accommodating staff.

Patsy is awesome!

We were put in a difficult position by our moving company and the girls at Simple Self Storage saved us! They were very understanding and make accommodations that worked! Very well organized, clean and great convenient location,even for out of towners. Thanks Patsy and Kim for going the extra mile.

Pleasant enviroment the employee are always kind,friendly and courteous and the place is always accessible

Extremely nice people that work here. Very humble. Especially Pat and Kim.

GREAT PLACE GREAT LADYS

Awesome customer service!! Very sweet workers!! Kim and Patsy both! 💜

Was the the best storage ive had, very clean and very nice people too rent from......

Highly recommend!! Friendly staff (Kim & Patsy) and some of the best rates in town!

The staff has always been super friendly and the only issues I had were my own and they were very helpful with those. Great business and a nice, clean storage.

Excellent business practices. Will definitely recommend to friends!

Wonderful place to do business

I like there professional services and staff. Pasty is great.

Just moved to Lynchburg and needed a large space to store a bunch of stuff. Uncle Bob's met that need and has been a pleasure to deal with. Clean and easy to access. I would definitely consider using them again if the need arises.

Went to a couple of self-storage places before deciding on this Simply Self Storage location. It was the attitude of the people that made ALL the difference - very friendly, pleasant, and extremely helpful! Prices not bad either!

Friendly service. Clean units of various sizes. I door and outdoor units. I drive a commercial vehicle so it's a plus that I could access it with my tractor trailer. 5 stars

Excellent customer service, clean facility and Assistant Manager and Manager most helpful!

Great rates and great service

Nice staff, clean and organized!

Best accessibility for 18 wheelers and trucks. Convenient location for all. ⭐️⭐️⭐️⭐️⭐️

Clean and efficient. Safe and secure spaces. Well lit. On-site manager, Patricia, is terrific. Easy to work with and quite helpful.

Awesome place to work with!! Had a great experience. My sister used them & recommended them to me, so thankful she did!! :)

Excellent experience with this Uncle Bob's location. Great customer service, pricing, location, facilities, etc... I once asked about a rate drop for the unit I was in and not only did the attendant look it up, she continued to research options for me and called me after I left. I am very pleased.