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Just a second, finding you the best units...
Just a second, finding you the best units...
Patsy is who waitied on me. Such a easy transaction. She was very nice and even showed me where my unit was. Nice and clean facility. Highly recommend
Very pleased with my experience at iStorage Timberlake, Patsy was amazing, showed me several units,in the POURING rain. Thanks
Professional kind service. Followup was quick and often. Customer Service experience was simply excellent
They are very good about being proactive with your needs as a customer. I received a call the morning after I made my reservations online to check in with me, confirm my unit details, and answer any questions I had. I was even made aware that they were checking up on my unit and making sure everything was locked up safely after my move in date. Their gate hours are convenient as well for those who have to push their trips into the late evening/night.
TIMBERLAKE SOUTH: What drew me to iStorage was the safety, well lit, easy access and quick rental. Let me tell you who really made the difference upfront from beginning to end. I have to say iStorage is very fortunate and blessed to have CORDELL WORKING FOR THE COMPANY. He should be acknowledged and rewarded for great professionalism and grace. Moving isn’t easy. It carries anxiety and stress. And the last thing you want in a place you need most to complete your move In a rude, non-compassionate and impatient way! CORDELL from start to finish made renting easy. Great customer service. He mentioned, he’s “HERE FOR THE CUSTOMERS”. It showed! I watched him handle others. iStorage, the same way CORDELL treats customers. He needs to be treated the same. I HIGHLY RECOMMEND. Respectfully Submitted, Loretta
Cordell was a pleasure to work with and was very helpful. We were able to get a unit that fit our exact needs and was convenient access.
Cordell was super friendly, patient and helpful in helping me decide what size unit I needed. He explained everything clearly and was very nice to work with.
Kim Morgan and Cordell was very professional and sufficient, Great customer service ..
Easy rental Process very friendly and nice facility! Second time renting with them!
The manager, Cordell, was most helpful with my account. I would recommend others to rent a space from iStorage - Timberlake South. All of the staff - Cordell, Patsy, Kim - are great!!
Great service and help from professionals. The manager took time to show me the various options and select the closest storage option to the indoor entrance.
Patsy explained all the questions very well. So satisfied with her service
It’s the best and patsy is wonderful
Amazing service from Kim. She was extremely helpful finding exactly what I wanted. Highly recommend this place for all your storage unit needs. Again, thank you Kim for all your help.
My girlfriend and I got a 5'×10' yesterday and to say we were taken care of would be an understatement. Kim, who was at the rental desk was more than helpful by explaining the layout of the buildings and showing us multiple different options. She gave us choices and we enjoyed her tour of the complex. She helped us feel safe and comfortable keeping our items there by explaining the security measures they have and she just provided up and above service. Kim, if you are reading this, thank you for helping us with our decision and we both look forward to seeing you again. Thank you!
Great service, very clean and safe location!!
Patsy was wonderful and extremely helpful with getting me set up with my storage unit
Rented new storage unit. Unit was clean. Staff very helpful in completing paperwork. I think we will be happy using this service.
Unit was clean and staff helpful.
Kim is the best.
Employees very helpful and easy to work with. I would recommend if you are in the need.
Managers Kim & Patsy are always helpful. I appreciate their kindness - great customer service! Clean and neat even though the property is older.
It is a real nice storage unit
Great experience....great customer service. Manager was A1!!!!!
Awesome service!! Kim was such a big help!! I highly recommend going here for all your storage needs!
Patsy and Kim were so patient and helpful! I described what I would be storing, and they provided the best size for my needs and great, convenient access. Thanks to them both. I definitely recommend using this location for all your storage needs!
Biggest darw... Patsy. Having moved from 3 locations with any one of those residences larger than my present location I had to procure several storage facilities. The iStorage unit here in Lynchburg is a great option. It provides a secure, clean and readily available storage unit. It is NOT climate controlled or even airtight...LOTS of dust. The best accoutrements this facility offers if their staffing. Patsy is efficient, fastidious, friendly and kind of spirit. Kim also is excellent. I secured this unit several owners ago...originally Uncle Bobs. It is not a bargain by any means. The price has almost doubled in the past 2.5 years. It originally offered free use of a U-Haul truck or moving in, out and about...gone, it offered several garbage bins for organizing and clean up, a tremendous almost necessary option...gone...gone... gone....BUT, the most important and only reason that I stay is that they have kept Patsy. Do not think that my drawbacks are an issue not to lease a unit, you never miss something you never had, and you will have very competent and friendly staff. The facility is in a quite convenient location and it is as good as any other local BUT has the staff ergo customer service which makes all the difference.
I appreciate the service I've received thus far. Patricia is wonderful. She is professional, thorough, and has provided excellent customer service. I've rented 2 units from her and each time I received great service. The pricing seems fair and comparable for what I've gotten. The units themselves were clean and in order. I purchased both locks from iStorage and felt the price and convenience were a plus. I haven't used other storage facilities in years, but with the great service I have received, I doubt I'll need to for a long while.
Miss Patsy was very helpful got me everything I need it short sweet and to the point she needs a race she's a very hard worker thank you
Clean facility. Kim and Patsy are professional and helpful. I would recommend iStorage on Timberlake Rd to anyone needing storage.
Great great service, clean nice units, first month free. Thank You!
Great customer service!
I had really good service at Istorage near Goodwill. The lady was very helpful
Wonderful people to work with and an easy app to work to check in, pay and up date. Highly recommend if you need a great storage place.
I rented from this location when it was Simply Self Storage. If the same people still work there with the name change of the business, they were very friendly and the facilities were clean and sturdy.
Great service! Patsy helped us out and was very friendly as well as informative to all the questions we had!
well they put up with me ,what more could i ask for very through workmanship .Thanks Pat and Kim
My experience with Patsy at IStorage was fabulous. She is friendly, competent and did everything possible to fully handle my storage needs. The pricing is fair and cancellation policies are reasonable. The facility is clean, safe and convenient. 5 stars!
Ms. Kim has Excellent customer service . There need to be more like her. She made our stay here very pleasant!!!!!!!!!!
Manager Patsy P. Is very easy to work with - accommodating, professional, answered all my questions - all around very helpful and pleasant. A good experience for this time storage renter!
Clean and neat. Very professional. Patsy was great!
Great! Patricia was helpful, efficient and kind!
I had a great experience with Patricia- she is super friendly and helpful. Good prices and clean storage units.
Patricia at the desk was great! Reserving the unit was quick and easy
This place is great and Patsy is the best and you need to get here a golf cart that works!
Very helpful and friendly
Nice place and good manager. I would recommond.
Facility very clean, prices a little high. The staff friendly, knowledgeable and helpful.
Ms. Kim offered exceptional service. Service like hers is what keeps repeat customers. Thank you Ms. Kim for the exceptional service!
Patricia and Lauren were very nice and helpful in getting my friends and I a storage unit!
Great customer service and a very kind front desk operator!
The customer service was excellent! Patricia and Lauren were very nice and helpful in getting my friends and I a storage unit. I definitely would recommend!
Amanda was so helpful in getting us a storage unit! Great customer service! Would recommend!
I have kept my personal items with istorage for two years now and I love them! The customer service is incredible and I truly feel safe keeping my things at their establishment. I recommend using istorage because it is affordable, easy, trustworthy, and full of helpful and kind employees!
Front desk clerk Patsy was a big help. She made sure to go over and explain everything in full. Sweet lady
Super helpful and efficient staff, got us taken care of in a timely manner and great customer service!
Patsy was very welcoming and she was very helpful.. The next time we seen her she even come outside to xcheck and make sure everything was okay...
Clean and very nice storage area and the staff is awesome!
Lauren was perfect
Patricia was absolutely a gem! Super informative and polite! Will continue to do business because of her!
Great customer service.
The service was excellent I would recommend this place to any one. Patsie provided the best service.
Very nice storage facility
Great service...very competent and friendly staff...would highly recommend to anyone looking for storage facility!!!
Patsy was Great with helping me find the right Storage building. Awesome service!
Patsy was phenomenal!!!!! Quick and easy paperwork and her people skills are put of this world!!! We came for a storage until and wound up stayed because of her amazing conversation!!!!
Rented a unit through Patsy.. amazingly friendly and quick service!! Best service ever!!
I attend Liberty University and I needed a storage place for over the summer to hold my stuff. Simply Self Storage was very helpful and easy to work with, as well as being affordable. Patricia (Patsy) Powell -- the store manager -- was very helpful in the process of renting a storage unit. 10/10 would recommend.
the staff is great and the facility is a very nice place
Patsy and Kim are awesome. Great place to get storage.
My husband and I needed a storage unit while we transitioned from one apartment to the next. We found this location online, reserved the size unit we needed on their website, and received a call from them in less than 30 min to confirm our reservation! I stupidly selected a parking spot instead of a unit, but the woman who called us fixed it in just minutes. She made a reservation for us to check in the following morning first thing to move into our new unit. The process was super smooth. She made sure we knew absolutely everything about the cost, payment process, check out process, etc. It really helps to work with someone willing to answer every one of your questions before signing any paperwork. Absolute A++ for this location! I'm sure we'll be using them for a while :)
Patsy was wonderful & so helpful! My experience has been super easy now with all the stress of moving!
Great staff & prices. Only used for a short time. But had zero issues.
Fantastic service and affordable storage units. Best storage facility in Lynchburg
I had a great experience with Ms. Patricia! She was so sweet in helping us get set up!!
Patsy was so great getting us set up with our unit. She was so kind and helpful as it was our first time renting storage. 100% recommend!
Very sweet and helpful. The storage unit is exactly what I was looking for.
Very clean. Polite employees.
Pat is very nice and helping me to find the right size unit. Thanks Pat!!
Very welcoming. Patricia Powell was great!
She was amazing and very welcoming
I love using the self-storage whenever I have to leave my stuff for the summer. It is really safe there, and the service is really easy to do. They have storage for all sizes and budgets. Definitely recommend for anyone with a short stay or long-stay of your stuff.
This place is awesome, nice and clean, Patricia Powell, the young lady, that helped me with everything was awesome, very informative, very very polite, and was also a very good sales person, it's a shame, we don't deal with more people like her, very organized, I'm very happy with my choice to store here.
Very efficient! Patsy was extremely helpful and friendly, and got us squared away in no time. Would highly recommend!
We came in hoping to get a storage unit immediately and we were able to get everything we needed. She went above and beyond, even showed us the storage unit even though it was freezing and super windy... she explained everything really well, and gave excellent customer service! Definitely recommend this place. :)
I was in need of storage during a move from Spout Spring to Bedford and having a difficult time finding reasonable storage space. I happened to be driving on Timberlake Road and saw the Simply Self Storage sign with buy a month get a month free. I stopped in and spoke with Patricia. She explained that if I rented a certain size that I would pay a prorated rate for the remainder of the month and the next month would be free. I looked at this as a "God send" and rented a unit. Patricia was gracious enough to allow me to rent a unit so I could use a lock I already had and not have to purchase one from her. Even though my home owners insurance would cover my possessions I did sign up for the the insurance through Self Storage as a way of expressing my appreciation for her kindness. I returned later to rent another unit and dealt with a young lady named Kim who was just a gracious and accommodating. My time of rental with Simply Self Storage was a dream come true and went smoothly from the start to the end. I would highly recommend both Patricia and Kim for their kind service and cooperative attitude! If I ever need storage space in the future, the first place I am going will be to talk with Patricia and Kim at Simply Self Storage on Timberlake Road.
We are repeat customers. We will definitely use this facility again when the need arises.
Patsy was very helpful and she helped me with all my questions about storage! Thank you!!!
Patricia was extremely kind and helpful! Would highly recommend using her for your storage needs!
Pasty is absolutely incredible! She answered every question I had(of which there were MANY) and helped me rent the perfect unit!
I enjoyed the customer service and I will for sure recommend this place. The prices are very reasonable as well!
Patricia was very helpful and made the whole transaction easy and pleasant.
My experience is always good here.
Came in today to rent a unit and talked with Kim, we were very pleased with service and price, highly recommend.
Excellent Facilities and Customer service.
Kim hogan went above and beyond to make this a very smooth and seamless transaction and got me the perfect unit kudos to Kim New day 10 months later in December 2017 I am a returning customer thanks to all the excellent help I received from Kim hogan she helped out to the nth degree in this emergency situation and got me set up pronto pronto thanks so much Kim for all your help
Kim was super nice and very helpful!!
Stopped by simply self storage today in need of a rescue space as my son is moving back home. Went through the process with Miss Kim Hogan and feel like I made a friend as we were filling out papers and just chatting. I have rented from simply self storage before and I've always enjoyed the cleanliness and the friendliness of the facility and staff!
Thankful for Kim and her help in getting us all set up with multiple storage units as we transitioned out of one home and into another! Very helpful and great service!
We rented a unit to store some household items while we are preparing for a move. The lady (I think her name was Patricia) was very helpful, friendly and efficient. She explained everything thoroughly and showed us to our unit. So far it's been a great experience.
We previously had a storage unit but sought to obtain a smaller unit and one closer to our current location. We called and met with Kim at Simply Self Storage, 22195 Timberlake Road. Kim agreed to hold a unit until Saturday. On Friday I had a busy day but realized I would need a copy of my renters insurance in just a few hours on Saturday. I called Kim to get the fax number etc. I told Kim I would try to make the call and get the info faxed over in preparation for Saturday check in. Kim took it upon herself to contact the storage unit office who currently had my insurance information and had them send it on over to her. She then sent my an email saying it was all take care of. Now that is customer service. Kim went our of her way to take care of my needs and I appreciate it. Thank you Kim!
Very very helpful service from patsy. Just moved from new Jersey and she helped me with everything I needed
We have used them in the past and also recently considering a spot for our camper during the winter...Kim was extremely helpful and friendly. Very safe and clean location. Absolutely using them for any future storage need!
Very clean environment and parking lot. Fast friendly service. Happy with the choice I made.
Very helpful. Answered all my questions and took the time to show me various units. Have recommended this location to a couple of friends.
Have rented from these folks before and when I needed to store again, they were my first choice. Friendly,professional, on top of their game. Would recommend them anytime for your storage needs.
Polite and helpful woman. The units are spacious, no problems. Competitive prices compared to closer rental business, one of the best and discounts are available. I would definitely use again without hesitation.
Service tech Kim was most informant about making sure we were satisfied.
Great place to store stuff best place in town
Very nice property, very well kept. Easy to use and affordable price.
Easy to use and very cheap. Nice facilities. Definitely will be back if needed.
Friendly helpful staff and clean well maintained facility. Thank you!
Rented for over a year and never had a problem with the service. The changeover from Uncle Bob's to Simply Self storage was seamless and painless, and people were always helpful and polite
Nice people and a clean secure place.
Reasonable rates&very courteous service.
Great storage facility and very friendly staff highly recommend for anyone.
We have been renting here for several years. Patricia is very friendly and helpful any time we have a need. I highly recommend!
great for liberty students!
This is a very nice and clean establishment and the workers are knowledgeable friendly ( hey Patsy :) and helpful,,,, thanks for all your assistance
Patricia is awesome!
Kim was extremely helpful and the prices were responsible
We have been renting a storage unit for six years.....we always comment on how nice and clean everything is...everything is so well maintained.....thank you Patsy for being so helpful and friendly.....it is a comfort to know that items we don't have room for at home are safe and well protected...
Travel at lot with work and always need a building one the best facilities I have ever used! We will see how check out time goes if there is any problems there but so far its the best!
Took care of me during deployment. Best storage in Lynchburg.
Very kind! Liberty students should store here for the summer!
Ive been renting for 12 years here. Great place to rent from. I like cleanliness of everything and profesional staff.
Friendly and accommodating staff.
Patsy is awesome!
We were put in a difficult position by our moving company and the girls at Simple Self Storage saved us! They were very understanding and make accommodations that worked! Very well organized, clean and great convenient location,even for out of towners. Thanks Patsy and Kim for going the extra mile.
Pleasant enviroment the employee are always kind,friendly and courteous and the place is always accessible
Extremely nice people that work here. Very humble. Especially Pat and Kim.
GREAT PLACE GREAT LADYS
Awesome customer service!! Very sweet workers!! Kim and Patsy both! 💜
Was the the best storage ive had, very clean and very nice people too rent from......
Highly recommend!! Friendly staff (Kim & Patsy) and some of the best rates in town!
The staff has always been super friendly and the only issues I had were my own and they were very helpful with those. Great business and a nice, clean storage.
Excellent business practices. Will definitely recommend to friends!
Wonderful place to do business
I like there professional services and staff. Pasty is great.
Just moved to Lynchburg and needed a large space to store a bunch of stuff. Uncle Bob's met that need and has been a pleasure to deal with. Clean and easy to access. I would definitely consider using them again if the need arises.
Went to a couple of self-storage places before deciding on this Simply Self Storage location. It was the attitude of the people that made ALL the difference - very friendly, pleasant, and extremely helpful! Prices not bad either!
Friendly service. Clean units of various sizes. I door and outdoor units. I drive a commercial vehicle so it's a plus that I could access it with my tractor trailer. 5 stars
Excellent customer service, clean facility and Assistant Manager and Manager most helpful!
Great rates and great service
Nice staff, clean and organized!
Best accessibility for 18 wheelers and trucks. Convenient location for all. ⭐️⭐️⭐️⭐️⭐️
Clean and efficient. Safe and secure spaces. Well lit. On-site manager, Patricia, is terrific. Easy to work with and quite helpful.
Awesome place to work with!! Had a great experience. My sister used them & recommended them to me, so thankful she did!! :)
Excellent experience with this Uncle Bob's location. Great customer service, pricing, location, facilities, etc... I once asked about a rate drop for the unit I was in and not only did the attendant look it up, she continued to research options for me and called me after I left. I am very pleased.
About iStorage Lynchburg, VA - Timberlake Rd
Northwest of the Lynchburg Regional Airport you’ll find our Timberlake Road Self Storage facility at 8117 Timberlake Road. From the airport, travel northwest on Greenview Drive until you reach Timberlake, where you’ll turn north, ultimately finding us on the north side of the road. Tucked back beside the Putt Putt Fun Center, just behind Biscuitville, you can’t miss us!
In true iStorage fashion, we offer only the best security features at our facility in addition to the excellent amenities we know our customers expect. Here, you’ll find security cameras, keypad entry, indoor and outdoor lighting, wide aisles for truck access, drive-up unit access, packing supplies, and climate controlled units. You’ll also find:
RV Storage: With spaces available that cater specifically to RV storage needs, you’ll no doubt find exactly what you’re looking for—adequate storage space for your RV with the added benefit of safety and security features, so you know it’ll be protected while not in use.
Fully Fenced Lot: Much like you fence your yard to keep out anyone or anything that might cause hard to your home, we offer a fully fenced lot at our facility as a way to not only deter theft, but to keep pests and vandals away from your storage unit.
Mini Storage: We know that some facilities approach storage options with more of a one-size-fits-all mindset, but at iStorage, we offer so much more. With mini storage options starting as small as 5’X5’, you can easily find a storage space to fit your budget and your needs.
Our facility has a number of great features such as:
- 24 hour video recording on the premises
- Business Center
- Business Storage
- Deliveries Accepted
- Drive-Up Access
- Electronic Gate Access
- Extended Access Hours
- Fully Fenced Facility
- Indoor Units
- Locks Available for Purchase
- Moving Supplies Available for Purchase
- Paved Parking
- RV & Boat Storage
- Uncovered Parking
- Well-Lit Facility
- Wide Aisles for Truck Access
- Month-To-Month Leases
- No Deposit Required
- 5% Active Duty Military Discount
Directions to iStorage Lynchburg, VA - Timberlake Rd
Northeast (heading southwest)
Pass Old Graves Mill Rd., then Candlewood Ct., drive a bit further, and you will see us on your right-hand side.
Southwest (heading northeast)
Head northeast on Timberlake Rd. Pass Laxton Rd., then Wood Rd., then just a bit further and you will see us on the left-hand side.
About half a mile north of Greenview Dr.
Next to La Villa (restaurant) & Putt Putt Fun Center. Across the street from Super Clean Laundromat
Beside Busicuitville on Timberlake RD
Reviews for iStorage Lynchburg, VA - Timberlake Rd
What drew me to iStorage was the safety, well lit, easy access and quick rental. Let me tell you who really made the difference upfront from beginning to end. I have to say iStorage is very fortunate and blessed to have CORDELL WORKING FOR THE COMPANY. He should be acknowledged and rewarded for great professionalism and grace. Moving isn’t easy. It carries anxiety and stress. And the last thing you want in a place you need most to complete your move In a rude, non-compassionate and impatient way! CORDELL from start to finish made renting easy. Great customer service. He mentioned, he’s “HERE FOR THE CUSTOMERS”. It showed! I watched him handle others. iStorage, the same way CORDELL treats customers. He needs to be treated the same. I HIGHLY RECOMMEND. Respectfully Submitted, Loretta
Great assistance from managers..
Kim and Patsy have always been there to help me out. They keep the property neat and clean even though it is an old property.
Very helpful for out-of-towner
The long distance help from Patsy through the years has been greatly appreciated. She was always ready with suggestions and advice when I was in town and was very efficient when I stopped my lease. Thanks, Patsy!
Efficient, friendly, great customer service
Brittany was wonderful. Friendly, knowledgeable, trustworthy.
Amazing customer service
Very mannered. Answered all questions without an attitude as if you are asking too much.