Wonderful experience, all around. Especially for renting something as simple as a storage unit. Mike Hamilton was super helpful and beyond accommodating. His personality was one of the main reasons we choose to keep our belongings there- and the unbeatable prices- and how safe we felt- and the cleanliness! Zero sales pressure from him, glad to show us different options, then back to options we had already seen, then wrote down all of the options so we could think about it overnight... ((LOL!!)) *We can be very indecisive!* :) The front office was very clean, smelled fresh (even the bathroom- which is inside the not-so-gigantic office, so one could imagine it may not smell pleasant, but the opposite is true!) Masks were worn and there is a huge bottle of hand sanitizer on a filing cabinet that was in front of each of the two desks in the office. The cabinet seemed out of place at first glance, but I soon realized it was so one did not have to get close to the employee's personal space/desk and could stay at a safe distance. Also used the top of the cabinet to put my paperwork when signing and such. Was a very nice touch that I have not come across in any office (or other) setting during these uncertain times! I had my own clean, sanitary, safely distant workspace area. Thank you iStorage (**on Hartley Road**) and bigger thanks to Mike. *Air High Five* ;) ***--->>>HIGHLY RECOMMEND<<<---***

Friendly and Professional!!! They were very helpful and found exactly what we needed for our storage needs. We worked with Garcia and Mike, both listened to our needs and had great solutions. We highly recommend them

Very quick and helpful, friendly staff, thanks Wayneshia

Great Service from Mike! He walked me through process and got me a unit leased quick and efficiently. They even had sanitizer and 6 ft distancing for COVID precautions.

Great staff, very friendly. Excellent customer service.

The price drew me in but Mike made it all happen. I am out of town and had to do this all by phone and email. Everything went very smoothly. A huge weight off my shoulders. Thanks to Mike and his staff for getting me through this!

First month was free and prices were low. I needed to park my old car here to clear up space in my garage. Because of the pandemic, I was able to start and end my contract with Mike over the phone. I would definitely use this location for future needs.

This is an amazing facility! The customer service is second to none. If you need a storage unit, do yourself a favor a go here. Mike is the manager here and he is always super helpful and easy to access.

Great storage place. Used this place for a year. Clean and friendly.

Mike was very friendly and help prepare everything for our RV's arrival! Could not be more satisfied with the service received here.

Professional, courteous, and thorough. Made the process very easy. Thanks

Very friendly , I was in and out very quickly, even have locks available so didn't have to make an extra trip out.

The manager was very professional

I stopped by iStorage for price quotes. My boyfriend & I are moving to the area from out of town & I must say Wayneshia was extremely helpful! I don’t know the first thing about how storage units work but she answered all of my questions and prices seem very reasonable. I will definitely return once we move. Thanks so much

The service was great I went in to get a unit and Wayneshia helped me she was amazing she was very detailed and friendly. She assisted me with moving supplies box's tape and things of that nature so that I could get started although I didn't secure a unit yet but I will be renting one from Wayneshia very soon. She is a great asset to your company. Brian

iStorage in San Jose is great! It’s clean (with extra precautions during covid), the manager is extremely helpful, and it is in a nice location.

Rental as advertised. Mike was great had on mask, office was clean and sanitized. Hand sanitizer was also available for use.

Been a customer here for 6 years. No complaints.

Excellent customer service! Mike was super helpful and friendly. He made the rental process very easy. I would highly recommend him for your storage unit needs.

I thought Mike was great in creating a good customer service experience. The storage unit was as advertised & everything went without a hitch. Only improvement I could have asked for is a more streamlined, time-efficient check-in process.

This place is amazing mike did a great job on customer service I will refer other to come to IStorage San Jose Blvd

Great service,definitely would recommend to friends and family. Ask for Mike ,very helpful,we were in and out in less than 15 minutes.

Mike was upfront about all cost. Fast and easy sign up

Mike at iStorage was great to work with. He was helpful and informative. The complex is clean and the pricing was good. I always felt safe when adding items or retrieving them. I would use them again.

Mike was extremely helpful and efficient. Facility is well maintained and location is central. Highly recommend!

Michael was very helpful iund was able to get me into the proper unit without even being present

Great service. Representative was helpful In getting my car in unit. Very personable. Will def recommend this facility to others.

The customer service was fast and awesome! Very helpful. Awesome Rates!! Unit not in my neighborhood but I’ll travel here for the service anytime.

The manager Mike was so helpful and hassle free. He was very informative, friendly and made this process such an ease. It’s definitely a one stop shop for me- no need to shop around...

Mike took really great care of us! We extremely happy with the storage provided and appreciate the great customer service!

Good, I ask him if have a small storage available and he assigned me one at the moment.

Great experience, friendly service.

Easy process, friendly and nice package

Wonderful storage facility and great price! The staff is helpful and courteous. I have had a great experience storing here! I would highly recommend them. The price is amazing and they are easy to work with!

Very professional

Michael was super helpful in explaining everything that was required. He made it super easy.

Worked with Tony. He was friendly and did a great job. I feel good about my decision to store here.

Good work crew

Nice staff and good experience.

Excellent customer service and very clean facility

Great place to store

Mike is VERY respectful and he doesn’t invade your privacy and I’m able to run my business in my office space after I leave my day shift job .

I’ve had a unit here for four years now. The staff has always been helpful and the units are clean. Mike was so helpful today in setting me up with a second unit.

I rented a storage unit out for a couple months with them and Michael who runs it helped me with everything. He was so helpful with whatever questions I had. Great customer service!

Great place! We rent out a Office Space here for our business and it’s been amazing so far. Mike the manager is super friendly and helpful and has always been there if we needed anything.

Great service

On the ball, friendly manager

Been a great experience

So glad I chose iStorage! The prices are fair and it's accessible the same hours every day which is great! The store manager Mike quickly responded to my online request for more info and that was very exceptional to me. Definitely consider iStorage!!

Great place

The staff, Mike and Jamiesha, were very helpful in answering any questions that I had. Mike graciously showed me the difference in unit sizes and gave suggestions for getting the most storage space from the unit that I selected. Jamiesha helped me resolve a billing problem. They have ample room to maneuver a pickup truck and trailer in and out of the facility.

I recently stopped by and talked to Mike at the front desk, he was very friendly and helpful, their facilities it's clean and kept up, perfect for what I was looking for.

I would highly recommend. I’ve used istorage at this location a couple of times. Easy rental process and friendly manager on duty.

Really helpful staff!

Mike has been very helpful with much needed information to us in a hectic time in our new adventure. He was kind and detailed to help minimize all that comes with the fun of moving.

New management is awesome

Mike was absolutely wonderful! He explained everything thoroughly and made this experience easy going. With all the hassles of moving and having to store your belongings, the sense of security, great help, and friendliness from Mike definitely made everything go smooth. Will definitely keep a good business relationship with Mike at iStorage.

Great customer service, mike was really good in the office giving me all the information that I needed

The manager Michael is very professional and curtious I would do business with him again...

Michael was great from the start. He was very diligent in following up and when it came time to complete the paperwork Michael was extremely helpful in explaining all the details that we needed to know. He definitely beat the competition from a customer service standpoint. Glad we decided to make this choice for our storage needs.

Michael is the store manager. He is absolutely wonderful and so incredibly accommodating. He has gone 1000% out of his way to help me with my storage needs during my move. I even came to him wanting to go to a place that had climate controlled units, and even in conversations about a unit with another company he helped me chew through my decision. I wanted to go to Extra Space Storage, and even reserved a unit with them. When I called for set up they had trouble finding my reservation. They didn't want to honor the rate I had in my confirmation email. They said that the online rate and first month free were not able to be combined, even though I had it in the email. I was advised to bring the email in and basically fight about it, so I called Michael back at iStorage. He was able to pull all my original information up, keep my previously discussed rate, and even offered to stay a few minutes late ON A SATURDAY!! So I could have enough time to travel from South FL and get the paperwork signed to move in Sunday(when they are closed). I will absolutely advise everyone I even discuss storage with to use this location. #teammichael #teamistorage #bestcustomerservice #givehimaraise

I want to say that Mike the property manager at the San Jose Blvd location, is awesome he was very helpful and kind! I will recommended this location to everyone!! Thank you, Jessica and Brian

Mike provided absolutely excellent customer service and promptly provided me with a storage unit that fit my needs. Very pleasant experience and convenient storage set up, drive right up to your unit, controlled gated access for after hours. Their rate was definitely the lowest among other storage facilities in the area even with taxes+insurance. Highly satisfied with Mike and iStorage.

Found iStorage after looking at several different options, they had the best pricing and hands down best customer service. Thank you Mike!

Great customer service and great price!!!

I chose this place over a climate controlled unit because the access is so much easier and I'm not storing stuff that will get ruined. Mike was friendly and helpful in getting me set up and let me know he was available for questions or accessories like a broom or step ladder.

Nice place the Manager is excellent

Friendly and a good Experience

They have been wonderful from Day 1. Michael and Garcia we're extremely helpful through the entire process! We definitely will recommend!

Awesome customer service! I work with customers so I really appreciate when workers make the customers feel welcome. Mike was awesome with assisting me on any questions I had about the units available. When I made a reservation online he gave me a comfort call to touch base. Overall the experience was outstanding.

Very nice facility, owner Mike is a great guy. Made me feel like I knew him already. Would suggest to anyone needing a storage unit.

Great customer service, clean units, exactly what we needed for short term storage!

Great customer service!!

Mike helped me in renting a storage unit today and I was very pleased with his respectfulness and timely manor. He was a very pleasant man and also very helpful and informative. He Showed me a couple units and I was on my way. Great place , I have used this same place before and always very satisfied . 👍🏼

Really helpful and very friendly. Enjoying the atmosphere and awesome employees.

Very happy with this place. Mike in the office is always friendly, knowledgeable and ready to help. Highly recommended!

y great time of need assisted me in getting a unit. I was able to get a unit the same day. I can't thank him enough for the great customer service I received. I recommend iStorage if you are looking for a storage unit.

Great service great prices!!!

Great experience, Mike was fantastic to work with

Great customer service. Michael gave us all information we need, good storage. I recommend to other people and can’t ask for more.

Good, courteous service, will refer , thanks Mike

Very friendly person that helped me and my mom, he also made sure we understood everything as far as all paperwork. All and all great place

Super helpful and friendly staff, Michael and Garcia make it easy to do business here! The facility is clean and well monitored, I always feel safe and secure!

I just rented a unit and the entire process could not have been any easier. Mike explained all the details and was extremely helpful. Thanks Mike!!

Mike and Garcia are awesome! Super friendly, and convenient for what I need. Prices are better than most storage facilities in the area!

Wonderful staff and very helpful this is the place to store your stuff.

Great service, great price.

Great help & reasonable

Great customer service

In my great time of need Michael assisted me in getting a unit. I was able to get a unit the same day. I can't thank him enough for the great customer service I received. I recommend iStorage if you are looking for a storage unit.

Garcia was EXTREMELY helpful. I came in almost at 6:00 (closing time) late from work, and instead of telling me they are closed, he greeted me with a smile and told me he would help me any way he can. After 30 minutes of me looking for my license and trying to find my money, he still waited patiently and helped me get my unit that I needed. It was raining and miserable outside and I never thought after a hard long day that I’d actually leave this place in a better mood than I arrived. I will DEFINITELY let anyone I know to come see him and him only. Great guy, great attitude, great service and made ME have a great day. Thank you Garcia, you will get a lot of referrals coming your way.

Super friendly office staff. The manager took me on a quick tour of a couple units and helped me pick the size that works best for me. Really helpful to see the spaces in person. Got my unit rented quickly. Property is nice and clean and has a convenient location. Competitive prices too!

Garcia assisted me on a rainy Saturday. He was kind, corteous, and professional. While we were doing the paperwork, the phone rang several times and another customer walked in. All the while he remained professional with everyone. The Saturday prior Michael showed me the unit I was interested in and advised of pricing and processes. I am very pleased with my interactions with the team.

Mike Garcia helped us quick and smoothly within 10 mins. Very nice had no trouble! Thanks for being great help!

I havent moved in quite a longgggg time, and I would like to say many thanks to Mr Michael for making my moving experience an easy one. His attention to details and customer service was amazing. Once again I would like to say thank you and hopefully Ill visit your location once again.

Mike and crew at San Jose got it done for me right on time. Perfect. Thanks Guys

Excellent service! Great place to store your things! Highly recommended!!

Super easy and quick! Michael was great and knowledgeable. My experience has been fantastic so far!

I just want to Thank you both MIKE and Garcia for being to kind and accommodating and for helping me when I needed your help . You guys are the best!!!! Thank you..I highly recommend this place if anyone needs it.

Mike and Garcia were great to work with. They explained everything in detail. Very polite and professional. Thank you.

No complaints. Great people!!

Great storage place. Very convenient. Super nice and friendly.

Very clean facilities. Mike was super helpful.

Joston and Michael were very great

Amazing facility! Michael went out of his way to do whatever he could for us on short notice. Will definitely recommend!!

Michael the Site Manager made all the difference! Yes, actually choose iStorage over a closer complex because of the Site Manager here!

Michael made it super easy and a great deal! Thanks Michael!

Michael was so nice. Friendly and professional. He gave me advice on what helped me as opposed to what made the company money. The units are clean and the facility is secure. Would rent here again.

Really glad I rented a unit here! Sweet deal with the free first month.

I would like to give a BIG thanks to Michael the Property Manager , he is very professional and is so helpful with making things a lot easier to be done such as calling in my payment instead of driving all the way there . Keep up the GREAT work Michael you make that place AMAZING :)

Great service, they were quick and very helpful as well as respectful. Kept the place cold so that’s a + being that it’s so hot outside! Got a free lock had a coupon of course BUT WHO DOESNT LOVE FREE THINGS 🤪 if you’re looking for a great place to store your things come to IStorage!! Cameras everywhere, they also patrol ever day to make sure your things aren’t messed with! Huge thumbs up 👍🏽

Very Good Customer Service The Guys Here At This Location Is Awesome

Joston was very helpful. Quick and easy. Answered any questions I had. All in all, it was a very good experience!

Joston was very professional and helpful in getting my new storage unit set up.

I went to location 0010 on San Jose Blvd here in Jacksonville Florida. Michael was very helpful and courteous. I will recommend to my friends

Store Manager Micheal was very polite and helpful 😊😊😊😊😊😊😊😊☺️☺️☺️☺️☺️😊😊😊😊

iStorage is amazing! I know I’m just talking about a storage facility but this place is professional, courteous, and ultimately going to take great care of you. Michael was the gentleman who helped me out and that guy rolled out the red carpet to make sure I was well taken care of. Do yourself a favor and use iStorage

I looked everywhere for storage units to fit my needs price and square footage wise, and IStorage was perfect. Michael was so helpful and was quick to get me set up with my storage unit. Definitely will use them again for my storage needs.

This location of Istorage is super great and the office manager attention is 10 out of 10 I really recommend this to anyone in need of a storage.

Ok so let’s face it no one really likes having to hunt for a decent storage facility. Most are over priced. Charge more based on location etc etc. I will say this is positively the best storage facility I’ve ever used. The manager interrupted their lunch to help me (had no idea it was lunch time) one of the other managers helped me lift some really heavy boxes. They have been so accommodating so helpful and completely amazing! If you’re looking for more than just an ok place to store your belongings this is the place to go

Great customer service, location and price. Will definitely recommend to friends and family.

Great place

Great customer service and very helpful. Would highly recommend!

Best service

I was so pleased with the time we spent with istorage! I never doubted for a second that our personal belongings were safe and sound. I would highly recommend it to anyone.

Great customer service perfect

I rented there in the past i love the staff such nice people to work with and love the storage unit great price .

Janice was a very nice agent.she was very helpful and the process was very fast. My husband and i never seen someone who is so sweet and has great customer service skills. she moved us in the rain and she didnt mind getting wet . Thanks again lunch is on us be bless😉

Janice was awesome! I highly revcomend this place!

Good price. Clean facility.Janice was great!

The staff is friendly, everything seems secure and the price is fair.

Great place and customer service

Very clean and the facility has a decent amount of security. Reasonable with prices and I never had a issue the year I rented a unit .

Everyone here is pleasant. Thank you for you fantastic customer service.

The girls are very helpful at all times. We have used this storage for years. Thank you Janice Moody

Janice gave great customer service and was very helpful.

Simple and easy process!

Excellent customer service. Very helpful staff.

I stored a car in their facility for 19 years. Diane the manager was excellent in regards to any questions I had with troubles paying the monthly storage fee. The service was out of this world for customer service and treated me like a human being and not just a number. I highly recommend this storage sight for all your storage needs!! thanks so much and I kinda will miss not talking to them, we always hung up after a laugh or two.......Thanks so much Diane, your the best

Wonderful lady

Quick and easy, all professional

Convenient location and great pricing. Very easy sign up process.

Janice was very nice and very helpful. Prices are very reasonable!

From the call to make the reservation to the actual day I signed the papers with Janice I felt a positive vibe and atmosphere. They were both very helpful patient and kind

Janice was awesome! Very fast and informative! Definitely recommend!

Very nice lady keep property up and very helpful.

Janice was very helpful finding us the perfect storage unit for our things. She made me and my wifes experience the best it could be.

They was very helpful in my time of need I would recommend them to anyone. Thank u

Great customer service and help finding my storage unit. Well maintained

Awesome location and prices. Excellent customer service from Janice!!!

Wonderful staff. Black woman forgot her name but very sweet provided warm welcome. Look forward to seeing her when I make my next payment. Thank you. You are awesome!😁

Janice was very helpful! Very clean and great service and price!

Janice and Lola were great to work with. The storage facilities are clean and well maintained and the pricing is the best in the area. I really like the fact that all of the units are drive up accessible with the roll up doors outside for convenience. Highly recommend.

The location is convenient and the customer representative was very helpful and pleasant.

Leatha is always very nice and is a pleasure doing business with iStorage. thank you Leatha for all you do.

Very helpful and accommodating. The girls in the office are great!

I moved in a few days ago the manager Leatha was very nice and helpful office very clean and smelled good very easy to move in great place to store !!!

Customer service agents were very knowledge and experienced. They helped me choose a storage unit that was suitable for all my things. Very helpful as well

Stephenie was great. .. Went above and beyond. World Class Customer Service

Stephenie was amazing friendly and very nice and willing to show us everything and actually commented with us!!!! Awesome place

This facility has changed a lot in the last year or so. Rate increases happen frequently. I feel has become over priced

IStorage has the best customer service! The management is organized and always pleasant to do business with. I just moved from a smaller unit at IStorage to a larger one hassle free.The added security of the gate entrance makes me feel like it is safe to go there whenever I need to! Thank you for always being so helpful and friendly!

The people there are great people. I suggest every one go there. They make you feel very welcome and a part of their family.