Storage Units at 5509 Shad Road in Jacksonville, FL 32257

iStorage Shad Main Sign

5509 Shad Road, Jacksonville, FL 32257

(904) 900-2874
258 Reviews
Office Hours
Monday - Friday
10:00 AM - 6:00 PM
Saturday
10:00 AM - 5:00 PM
Sunday
Closed
Access Hours
Monday - Sunday
6:00 AM - 10:00 PM

Available Units

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Nearby Facilities

3.19 Miles Away
iStorage | San Jose Blvd
4.9
10601 San Jose Blvd, Jacksonville, FL 32257
(904) 853-3030
Small
5 x 10
20 /mo
Medium
10 x 10
67 /mo
Large
10 x 20
159 /mo
Vehicle
10 x 20
159 /mo
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4.29 Miles Away
iStorage | Loretto Road
4.9
2951 Loretto Road, Jacksonville, FL 32223
(407) 900-2024
Small
5 x 5
25 /mo
Medium
10 x 10
82 /mo
Large
10 x 20
207 /mo
Vehicle
15 x 15
274 /mo
View All

About this Facility

At iStorage in Jacksonville on Shad you will get clean and bright storage with friendly service and amazing prices. Our facility has a number of great features such as:

  • 24-Hour Video Recording
  • Gated Access from 6am - 10pm, 7-Days a Week
  • Temperature Controlled Units Available
  • Select Units with 110 and 220 Power Options

We offer a range of Jacksonville storage units suitable for storing those few boxes taking up valuable space in the garage, to an apartment of full of furniture. Select a temperature controlled storage unit for all your temperature sensitive items, we  also have warehouse size units with 110 / 220 power. Storage units have roll-up doors for convenience and to maximize storage space.

Unit pricing varies by unit size, unit features, and where the storage unit is located in the facility. Click on the front tab of our website for selected storage units, or contact the office at 904-268-5441 to let us assist you in selecting the unit that suits your needs and budget. Something special about our location is that we have a number of larger units that are used for businesses of all kinds. Check out our move-in specials that offer affordable, cheap storage solutions for all.

Our boat storage customers are often on the St. Johns River.

We're 3 blocks away from Philips Hwy and convenient to I-95, US1 and I 295.

One of the best local places for recreation is Losco Park.

Directions

From Southpoint

  • Turn right onto Lenoir Ave
  • Turn left onto US-1 S
  • Continue on US-1 S for 4 miles
  • Turn right onto Shad Rd
  • iStorage will be on the right

From Deercreek

  • Turn left onto Mc Laurin Rd E
  • Turn left onto Fortune Pkwy
  • Turn right onto US-1 N
  • Continue on US-1 N for 1.9 miles
  • Use the left 2 lanes to turn left onto Shad Rd
  • iStorage will be on the right

Our nearest cross street is Florida Mining Blvd E.

Reviews

Jeffrey Meredith
From Google
5.0

So far, we have been very happy with our experience here at iStorage. Andres has been very helpful in getting us into a unit that fits our needs. When the electricity to the unit didn’t work, he made sure that it was fixed, promptly. He even got us into a bigger unit at a decent rate when our needs changed. Thank you, Andres!

Evan Valley
From Google
5.0

I love this facility! The place is well kept and the employees are adamant about pertaining to any issues that arrise. (Especially Rebecca & Nikki!) I look forward to renewing my lease as soon as it’s up.

Joe Carr
From Google
5.0

Andres and iStorage came through in a big way for us. We're a small Latino🇵🇷 owned plumbing company, and they accommodated our needs nicely. Thanks guys.

Fabiano Ipolito
From Google
5.0

Andres was very helpful and rented a unit to me same day, would recommend!

John Arruda
From Google
5.0

Andres did well, helped me with everything I needed.

Tina Dillow
From Google
5.0

Great customer service! Thanks

Ken Adler
From Google
5.0

Very easy setup, friendly, fast service from Andres. Easy in and out, definitely recommend.

Melsi Bifsha
From Google
5.0

Andres was great and quick with my needs for a storage unit. Easy and convenient access to the unit. I will rent again.

Chante Tousant
From Google
5.0

Rebecca was very knowledgeable and helpful during a stressful time.

KEVIN TRAGER
From Google
5.0

Nice facility with a lot of size options. Andres, the manager, is excellent.

Johnathan Busby
From Google
5.0

Great storage facility that's stays clean.

Duane Jackson
From Google
5.0

Great place to do business

S M
From Google
5.0

Facility was great! Andres was a big help and helped me to rent the unit in walk in.

OFICIAL MARCOS
From Google
5.0

Me atendió Andrés es muy amable

jimmars
From Google
5.0

Andres took the time to show me the different storage units and helped me with questions to find the right one. Easy to rent with. Would recommend!!!

Elizabeth Castro
From Google
5.0

Great customer service

BPT Vladyflip88
From Google
5.0

Exelente servico! Las personas de la oficina son muy amables! El lugar es muy limpio.

Francis Hernandez
From Google
5.0

Nikki is awesome, and very helpful. They also have quick and easy locks.

Blaine Ochoa
From Google
5.0

Rebecca and Nikki were the sweetest and most helpful people!! They made getting a storage unit a fun experience! Best customer service ever and the storage unit was in wonderful condition!

John Wierzbicki
From Google
5.0

Just rented a space today from Andres and everything looks great. He was very professional and took care of everything. Thanks for all the help!

Melissa Pontiff
From Google
5.0

Most friendly staff at a storage unit .

isabela s
From Google
5.0

Andres was very informing and hospital, he was patient and explained throughly. The area was clean and professional

Bill Tasseff
From Google
5.0

I have been using this storage for a number of years and like it a great deal. Andres as well has always been a great help to me when needed. Thank you Bill

Brenden Richard
From Google
5.0

Andres is the GOAT! Hooked me up and made sure I was taken care of, highly recommend!

Jamar Bacon
From Google
5.0

I just moved out of unit G34 and I had a great experience at istorage and Manager Andres handled any problems that popped up during my stay

Mark Evans
From Google
4.0

Andre's was extremely helpful and polite. We are very thankful

Carlos Martinez
From Google
5.0

Andres es una exelente persona en atencion muy amable y muy atento en explicar y servir gracias

Tieng Kien Chow
From Google
5.0

We’ve rented a Unit at this location for our business and it’s been a very pleasant experience. They’ve got good price and the units are clean. The property seems well taken care of and Andres is very respectful and helpful.

JC Lemos
From Google
5.0

Excellent location, very good prices, units are clean and The property manager Andres was very professional and answered all my questions.

S.C. Hyde
From Google
5.0

I have lived in the Heights for 22 years and have been at this storage facility for a very long time. We have sadly moved and I needed assistance over the course of two days locating my information and closing my unit down. Rebecca was an invaluable assist in meeting our customer service needs. We are moving to an iStorage next to our home because of the services she has provided. Thank you! I pray she is blessed by as much generosity of spirit as she gives to her customers. :)

Tatianna Mai
From Google
5.0

Amazing. Rebecca was so polite and nice. She helped us get into a unit the same day. It was an extremely pleasant visit and very simple.

Araceli Beltran
From Google
5.0

Andres was excellent. He was very helpful he was able to accommodate my storage needs. Amazing customer service his patience and helpful.

Luka Gjergji
From Google
5.0

Andres provided great customer service! Was quick in the rental process and is a safe secure place for my belongings!

Litcey Garcia
From Google
5.0

I am 40 year old nurse and I work very long house and the worker was very nice with helping me. Andres was very kind and polite, he was very helpful with assisting me with my questions and concerns. He did not hesitate to help at all.

nouri zumot
From Google
5.0

Andres was professional, knowledgeable, patient, and did a great job of explaining all of the benefits, rules, ect for the property

Johnny Crews
From Google
5.0

Great place and to work with

Jonathan Stone
From Google
5.0

The manager Andres was very polite, helpful, and professional. He gets 6 stars out of 5 in my book.

FW Yvng
From Google
5.0

Very well kept facility and manager Andreas had great customer service.

yamilee soriano
From Google
5.0

Manager Andres has great customer service! Very clean facility!

Scott Boatright
From Google
5.0

Andres was very helpful and provided great service. An asset to this organization!

Chubby Burrito
From Google
5.0

Andres helped me rent a unit the same day quickly and he spoke Spanish which helped me and my workers a lot. Highly recommend for any storage needs!

Nancy T Evans
From Google
5.0

My husband has rented a unit here for 5 years. We always get immediate service from Andreas, the onsite manager,. Michael Blakely, area manager, is very hands on and responsive, which is certainly in short supply these days! Thank you both!

Randy Thompson
From Google
5.0

Andres was EXCELLENT help today when I went in to get a storage space. He was knowledgeable and friendly and answered all my questions.

Josh Rays
From Google
5.0

Andres was very helpful and knowledgeable!

Devon Cole
From Google
5.0

Andres was fantastic!! So very helpful. I would highly recommend them. Also had the opportunity to work with Andres and he was very helpful in looking for the right space for what I requested.

Joe Sellars
From Google
5.0

I've been a customer at this location since 2009. Staff is always very helpful, including the current property manager Andres.

Alan Sikoev
From Google
5.0

Andres rented me a unit quickly and was very knowledgeable. Better than Atlantic storage easily!!

Jeff Lendvay
From Google
5.0

Great place! Andres was very professional

Elli smith
From Google
5.0

Great facility and amazing manager they have on site. Andres was very helpful and showed me the different size units, will be renting here when I move out in the future.

Thomas Bryant
From Google
5.0

Andres was very professional, knowledgeable, and helpful with our rental and the facility was very clean.

keetah Adair
From Google
5.0

Andres was very nice. He showed us our unit. Very clean and fast service. Affordable and convient location for our needs. Thank you Andres!!

Josie Deleon
From Google
5.0

Rebecca and Bill were so helpful. We enjoyed working with them both

clinton jones
From Google
5.0

Andres ..Great Customer service Very clean and reasonable I would definitely recommend other people thank you so much for making the process easy.

Frank G.
From Google
5.0

Kind, Clean and Convenient

Carrie Armour
From Google
5.0

Super friendly, fast, informative & helpful! I didn’t second guess on getting the storage! Very great affordable price

Freddy cedeño
From Google
5.0

Nice service! Really nice customer service! Very dedicated!

Brian Snider
From Google
5.0

Great location, extremely clean facility and Bill was so helpful and informative. Glad we chose this storage, great service makes the difference.

Luis Sarrain
From Google
5.0

Rebecca and Bill are real pros! Excellent customer service. Very friendly! They go the extra mile! iStorage your the best!!!

cristianmdn
From Google
5.0

Bill was very helpful. Customer service is amazing and everything went smooth. Recommend coming here!

Mary Bierman
From Google
5.0

This iStorage has been AWESOME!! Bill and Rebecca are AMAZING!!! ALWAYS so friendly and helpful!! We’ve moved and used storage units in Connecticut, Illinois in California, and this one by far has been the best!!! A+ 5 star facility!!!

Drew Perez
From Google
5.0

Bill is cute.. Rebecca is beautiful..two great employees here .. always willing to help💯

Christopher Stone
From Google
5.0

Bill and Rebecca are awesome! I love having my storage here.

Jonathan Rivera
From Google
5.0

Extremely convient location, patient and considerate staff, and an overnight pass code entrance. Truly a fantastic storage location for personal or business reasons.

Nardis Lukemann
From Google
5.0

I stopped into iStorage and needed assistance with getting a storage unit. The customer service representative Andres was very helpful and informative. He showed compassion and was eager with the information I needed. Thank you Andres for helping me today.

Dennis Groover
From Google
5.0

Andres personal touch and a thorough walk thru. Thanks

Andrei Lebedev
From Google
5.0

Great service, Andres is a great rep.

Roman Vorobev
From Google
5.0

Great location, wonderful service. Rep Andres was super helpful.

Amber Stoner
From Google
5.0

Andres was amazing and so polite

Robert Tersolo
From Google
5.0

Andre was terrific. Helped me with every aspect t of the lease

Randy Thompson
From Google
5.0

I have had alot of storage units in my life. I appreciate good customer service, and that`s what I received here. The gentleman`s name is ANDRES, and I can honestly say he went above and beyond to help me with my rental. I appreciate his professionalism and politeness.

Kestutis Bertasius
From Google
5.0

Andres made the move in process quick and easy great customer service! Great place to store your things!

Carlos Castillo
From Google
5.0

She is a great worker good Is communication skills good sales man

Andrea Richardson
From Google
5.0

Very clean, convenient. Extremely helpful staff (Rebecca). Would definitely recommend.

Jeffrey Smith
From Google
5.0

Great service to the team. Always very helpful.

vanessa lara
From Google
5.0

Bill provided excellent customer service! Signing up was a breeze and everyone at the front desk was very friendly.

Ronald Munguia
From Google
5.0

Best place to store your things! Property manager Andres provides the best customer service and will go out of his way to help you out!

Charlene Apodaca
From Google
5.0

Absolutely a great experience! Ms. Vanessa was super patient ( I am a bit slow). She was very clear on all of the do's and don'ts. she never made me feel hurried or inconvenienced, and the pricing cannot be beat. Thanks so much!!!

Ricardo santiago
From Google
5.0

Andres was good costumes service person. He offered good price and spot

Joe Aldaco
From Google
5.0

Rebeccaa was excellent without even being pushy she upside ne to a large unit ? All I needed was a small.. however was excellent .. so excellent service , I willingly wanted the upgrade for 60.00 extra a month... thanks Rebecca

Joanna Beale
From Google
5.0

The counter staff was very friendly and helpful. I felt so comfortable. Would recommend this place to others.

Daniel
From Google
5.0

This place is great and Andres is very helpful.

Elizabeth Zelaya
From Google
5.0

Very helpful and courteous! Great place for storage!

Daisy Gomez
From Google
5.0

Great facility. The employees were amiable and showed us several units. We compared to other facilities in the area and this one was the best.

Alessandro Souza
From Google
5.0

Great location close to 95 very organized and secure. Thanks to property manager Andres keep up the good work!!!!

Damian Ogier
From Google
5.0

Great facility - easy access, really well maintained and great management!

Carlos Rodriguez
From Google
5.0

Bill and Rebecca are awesome, showed really great customer service and went above and beyond! Would highly recommend!

Alexander Hamilton
From Google
5.0

Andres was very professional and helpful. Had a problem with the unit and immediately scheduled a time to fix. Happy with his services.

R.I.P Metree
From Google
5.0

Andrea was a lot of help!

U J B
From Google
5.0

I have used there service for an year and haven't had any problems

Peter Knoll
From Google
5.0

Andres was very helpful and professional made the rental process quick and easy for me and my wife!

Lindsay Platt
From Google
5.0

Had such a great experience with Rebecca. She was so accommodating and friendly. The prices are also amazing and the units are well maintained. Super glad I found this place.

Adrian Miller
From Google
5.0

Andres was amazing. Very accommodating to our needs. He was able to help up get the right unit and check this, first moth was free!! Great customer service overall.

Adrian Chapa
From Google
5.0

Very pleasant office personal and I love the access hours. Will have to buy their lock for your storage unit.

Liliana Urdaneta
From Google
5.0

Excelente. Super eficientes y rápido el proceso

Niomy Cabrera
From Google
5.0

Rebecca and Bill are a Mizing persons day help in all my questions the best services in the storege I will definitely in vite my friends to come get a storge. With diz grate persons 🥰🥰

Burt Jason
From Google
5.0

I have had a good experience with iStorage on Shad Road. The service was good. Great location and reasonable prices. If I need to rent another 10 X 10, I will certainly rent here again.

Rolando Rodriguez
From Google
5.0

Andre provides me with an excellent costumer service and help me out selecting the proper unit for my needs. He went above and beyond calling his area Mannager to help me out. Definitely recommend this facility to anybody.

Ildi Ildi
From Google
5.0

Andres is giving us Great service highly recommend

Russel Gonzalez
From Google
5.0

Great experience!

Sammy Sosa
From Google
5.0

Great!!

Rob P.
From Google
5.0

Vanessa Castro was very courteous and knowledgeable and helped me with any questions or concerns. Thank you Ms. Castro.

Swagg Flizzy
From Google
5.0

Excellent!!

Logan Hull
From Google
5.0

Great storage unit. Clean and safe.

Stephanie Phillips
From Google
4.0

I stop by recently and talk with Vanessa about available units and pricing. She demonstrated good customer service with our interaction. Even though I didn't rent on that day. She made me feel wanted and comfortable enough to refer my friends to this storage site.

Octavia Cassidy
From Google
5.0

Vanessa, was polite and knowledgeable the units.

Jon Altman
From Google
5.0

Vanessa is the best at customer service and I will tell all my friends. Thanks again.

Alexandra Masaquel
From Google
5.0

Vanessa was a great help. Transparent throughout the entire process and communicative.

Roger Dusi
From Google
5.0

Vanessa is amazing, great manager, knows her job, and very professional. I would recommend

Greg Ertrel
From Google
5.0

Just got a unit. Vanessa was great. Very helpful and it was stress free.

anthony radford
From Google
5.0

I like Istorage and consider it my first choice for storage. I was taken care of by Vanessa and she was efficient and professional! Keep up the good work!

Furqan Rashad
From Google
5.0

Istorage has been a great help to me meeting my goals and the manager Vanessa been very helpful seeing that each unit fit my needs and budget. Very friendly and I would definitely recommend anyone in need of storage!

Will Cole
From Google
5.0

Good prices and convenient. Vanessa was very helpful with finding me the right unit for my budget. Thank you

Ruwaid Albanna
From Google
5.0

I walked in to check prices end up renting a space- Vanessa dose a great job at the front desk

Ellen Ngaru
From Google
5.0

Bill Panza is the best part of iStorage. He went above and beyond to help me out when I went to the wrong location but I accidentally called his branch. He told me to swing by and he would get me situated. Bill has amazing customer service skills, he’s able to help manage a situation and provide ease. He is super kind and friendly, definitely a star employee. Thanks for your patience and support with the mixup Bill.

Andrés Posada
From Google
5.0

The Best storage facility in town Vanessa gave me great costumer service and the best unit .thank you

Saron Brown
From Google
5.0

Bill assisted me and was very friendly and helpful with my search in choosing the right unit with the right price. Very happy I chose iStorage self storage.

Manny C
From Google
5.0

I had the best experience with Vanessa renting my unit . She gave the best storage perfect for my budget. Great costumer service 👏 thank you so much

Eduardo Venancio
From Google
5.0

Unbelievable as it was the best service I've ever had within a business niche, managers Vanessa and Andreas attended to me in a very special way, happy and quick in the service. Thank you very much, I am very happy to have chosen you. I recommend!

Jonathan Rios
From Google
5.0

Vanessa is tremendous made me feel welcome and gave me all the info I needed. Would highly recommend!!!

Erick Frias
From Google
5.0

Bill was phenomenal! First time renting out a storage unit and I was in and out. He was very kind and helpful

Ai Liu
From Google
5.0

Great service. Gave me a free lock when I forgot to bring one.

Celeste Carreno
From Google
5.0

This place is outstanding and have been more than hospitable. I’m very thankful for all the help that’s been provided. Would highly recommend !!!

Kathy C
From Google
5.0

Excellent location . Vanessa is a very nice and mannerable property manager. I recommend this storage facility to all whose seeking .

Ryan Thomason
From Google
5.0

I have had 5 units over 4 years and they have always been great!

Candice Weatherly
From Google
5.0

Wonderful service, clean facilities and easiest process to get a unit and it all taken care of!

Dominique Preston
From Google
5.0

Great service and communication… thanks to Andreas for the speedy service

Jay
From Google
5.0

Bill was a great help. Needed help with locating a new unit and he was able to help me find a new one and showed my all my options. Great asset to the company!

Nikita Pollard
From Google
5.0

Andres was the best and very knowledgeable. He helpfull and kind . Thanks and I will tell a friend.

Samantha Gonzales
From Google
5.0

Bill was a very nice, great service i very much appreciate the help he has provided me. He did an excellent job 😊

George Gonzalez
From Google
5.0

. Came in for some information and Vanessa was courteous and very informative. Clean Facility and Great Customer service. Thank you

Matt Adcox
From Google
5.0

Great storage facility and Vanessa is the best to work with. Highly recommend this place for your storage needs

Agron Meci
From Google
5.0

Vanessa was excellent and professional. Thank you !

Samuel Bodiford
From Google
5.0

Great facility! Multiple unit sizes, and friendly service!

Alexander Alldritt
From Google
5.0

Awesome staff and very secure units! Would highly recommend to anyone looking to store either their hobbies or workshops here

Mohammad Muzammil Hayat
From Google
5.0

Vanesssa was extremely helpful! Excellent facility and even better service!

Patricia Dennis
From Google
5.0

Vanessa was so great! I have a let’s say irrational fear of storage but as we know it’s pretty much necessary and I very much have the need! Immediately Vanessa put me at ease as soon as I walked in she showed me everything I needed. I forgot why I was there to begin with. Great experience!!! See you July 1 girly! ❤️

WHO ITSCALEB!!
From Google
5.0

Vanessa Was Amazing, Kind And Extremely Helpful!!! Thank you so much Vanessa

Kevin Hartley
From Google
5.0

Great service, better prices. Thanks!

James Cullum
From Facebook

Excellent customer service for it being her first week I don’t know her name but she was awesome. I even had trouble with the gate and she came out to help instead of just sitting there I do recommend that you get them a small golf cart to show the units. This is Florida and it gets hot. So please get them a golf cart for the customers

Richy Colon
From Google
5.0

Vanessa was and is awesome! She handled everything so smooth and really took care of what I needed. Her knowledge and skills, willingness to go above and beyond is excellent and exceptional!!! Facility and restrooms clean!! A++++ on this site and Ms.Vanessa!!! Give her a raise! :-)

Dillan Kurtin
From Google
5.0

Great Location! Clean! Dania is awesome!

Darrin Wind
From Google
5.0

Great facility. I have been using this property for several years. Easy to work with. If management is not available a customer service number is available and they actually answer. The property is clean, safe, and secure. If any problems occur they are addressed in a timely manner. Thanks Andres for helping me out this week with my delivery. I appreciate it.

Alicia Hancock
From Google
5.0

I came in and had an issue with my unit, Andres was very kind and helpful. He figured out the issue right away and provided amazing customer service.

Julio Rosario
From Google
5.0

Very good !!!

eric trone
From Google
5.0

Clean bathrooms and clean property

Anderson Diego
From Google
5.0

Awesome service she helped me very well. And she doesn’t mind using Google translate ! Everyone is welcomed

Zack Verts
From Google
5.0

Great customer service!

Michael Williamson
From Google
5.0

Great storage units with a wonderful property manager

Ronald Corrales
From Google
5.0

Toni is amazing im a single father of 5 and she's always understanding and helpful shes more than a property manager shes a friend im greatful for her.

Natonda Hill (Seed of Hope)
From Google
5.0

Toni is amazing I couldn’t ask for a better storage manager her office and bathrooms are clean.

Eric Trone
From Google
5.0

Amazing customer service.

Jose Coto
From Google
5.0

Amazing service

Evan Cleaveland
From Google
5.0

Great experience with Toni, super helpful!!

Iersha Johnson
From Google
5.0

The young lady that helped me was very sweet and knowledgeable of her job. Her customer service skills are on point and she made me and my sister feel very comfortable to rent a unit here. Thanks so much

Matt Adcox
From Google
5.0

Tony was incredible to work with at the Shad location. Definitely recommend you connecting with her for your storage needs.

Spencer Johnson
From Google
5.0

Great customer service!

Jordan Franklin
From Google
5.0

Reservation was super smooth and easy. Dania was very professional and got me set up quickly.

Sumiyyah Harvey
From Google
5.0

Very friendly and efficient

Grant Anderson
From Google
5.0

Definitely a good place to rent storage!

sean molina
From Google
5.0

Great place to store items

Lance Berkley
From Google
5.0

Very clean and neat

tavaras watkins
From Google
5.0

Clean and neat property

Dorcas Whitlock
From Google
5.0

We love it

Ana Yamarte
From Google
5.0

Excellent customer service, clean and accessible facility. If you need storage this is the place for your goods. We absolutely loved the location, the safety, and the friendliness of the staff. We would definitely recommend using this facility. 10/10 would recommend.

Gorilla Milla
From Google
5.0

I love absolutely love our property manager Tony.

Scott Holle
From Google
5.0

I’ve been here for 4 years I absolutely love it. Toni is always helpful and over all good fun we love her.

Jeff Hackett
From Google
5.0

Great customer service always very helpful thank you Tonie. I’ve been here for years she’s by far the best

Mateus Linhares
From Google
5.0

She’s very helpful she helps get my unit for a fair price.

Destiny Shepherd
From Google
5.0

Tonie is amazing the property is clean and tight.

Ben Worth
From Google
5.0

Easy set up. Nice place. Tony was great!

DioRando 3
From Google
5.0

The storage unit was very clean as well as the staff is very friendly highly recommended. If you do end up going to this storage facility ask for Toni. She was very accommodating.

LF Ghoon
From Google
5.0

One of the best storage facilities available, Tonie was very professional and helpful went I was renting my new unit. The pricing was also very affordable, so again thank you I-Storage and Tonie.

Jax Junk
From Google
5.0

Amazing customer service ! Very prompt service clean and secure facility prices are also very accommodating.

Don
From Google
5.0

iStorage on shad road is one of the best stores I experienced!! The women at the front desk Toni always have GREAT customer service & keeps a smile on her face ! 10/10 I can’t complain !

Raphael Hampton
From Google
5.0

Toni knows her job and help me with everything I needed

Essence Jynette
From Google
5.0

Tonie is the best!!!! So professional and an effective communicator. Awesome customer service skills,

Michael Pek
From Google
5.0

Tonie was absolutely amazing rented here for years and she’s the best. Things are getting expensive so unfortunately we have to leave. I will miss seeing her genuine care.

Neila Zinsser
From Google
5.0

Toni was terrific, helpful, pleasant ….. could not be happier!!

Le Jones
From Google
5.0

Best storage place in Mandarin manager was awesome finding what size unit I needed and was very kind

John Knight
From Google
5.0

Great storage, fantastic management

Marie
From Our Website
5.0

Shad was amazing.. made the experience very pleasant. I highly recommend

Tamara
From Google
5.0

Great customer service. I rented a unit and came in the day before thanksgiving, 5 minutes before closing. Property Manager Toni did not mind staying longer to show me around and finalize my rental. She’s Awesome

Natonda Hill
From Google
5.0

I came in to look at units today. The young lady in the office made it a very pleasant experience for me. I think her name in Tony. She is welcoming and funny. Looking forward to doing business with I storage.

Lashonda Oglesby
From Google
5.0

To stay on top in the storage business or any business you have to employ a team that is willing to put in work to keep you there. That is exactly what Istorage did when they hired Ms. Jamisha. My initial encounter was over the phone when she answered every question that I could muster from types of units, payment methods, leases, dimensions ect.. My concerns were all answered expeditiously and in a professional tone. I received a follow up call about my interest in the unit. My second encounter was a face to face encounter. Jamisha took me on a tour of the facility and showed me several units. When I mentioned what my budget was Jamisha was kind enough to show me other available units. I did not want to have my payment for my unit to fall on the same day as my other obligations and I needed to secure shelving for my unit and I recieved yet another pleasant surprise and was offered to place a hold/reservation on the unit. I did return to secure that unit. Jamisha is definitely an asset to this company and I look forward to my business and istorage's collaboration.

NUKY412
From Google
5.0

Amazing service and amazing representation of the facility

Mel Presutti
From Google
5.0

Jamishia is absolutely, positively wonderful to work with!!! Outstanding employee. Very helpful and extremely understanding of all logistics to relocating across the country. Thank you Jamishia😃😃😃😃🙏

Becca Hicks
From Google
5.0

The young lady that works the front desk/ office is so sweet. Very friendly and helpful

Ac Simpson
From Google
5.0

Clean, easy to access. Open 6a to 10p. No drama.

Erik Beltran
From Google
5.0

Very good service .. Jamisha showed as well as recommended storage for what i have..

Doug Pickett
From Google
5.0

Jamishia was a great help getting set up with my first storage unit today. Very friendly and made the process easy while answering my questions. Thanks!

ToniB_She Unique
From Google
5.0

Very clean love the staff very friendly everytime I come in!!! Thank you istorage

Swervo
From Google
5.0

I was having issues with my door today and jamishia was very kind enough to help me get it down. not only does she have amazing customer service she also has a great listening ear thank you for working during these times you are greatly appreciated !!

Jeremy Newsome
From Google
5.0

Nice easy transaction with wonderful staff. Friendly and knowledgeable. Unit is great, clean, with easy access

Bob Ryan
From Facebook

the temperature inside needs more lower than 80 deg.

Tankk144
From Google
5.0

Came to rent a storage at the last minute and ms jamishia was very patient and very very helpful the prices are very cheap and I was able to get a 12x30 With a amazing special that I could not find anywhere else also the units have electricity so I’m able to use power when need be the unit was clean easy to access and the customer service was amazing 10 stars if I could ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Big Devv
From Google
5.0

Always greeted with a friendly smile as well as heartily customer service prices are very affordable as well as the mailboxes

Stephanie Mathis
From Google
5.0

This is a great storage place. The receptionist Jamisha is very pleasant.

Anthony HartZog
From Google
5.0

Jamishia is always very welcoming with a smile ! She is very patient ! Anytime theres a issue with my unit lights or bill she kbows exactly what to do the properfy is ran. Bya amazing young lady . prices are very affordable and the unit is rhe exact space i need thabk you

rob abel
From Google
5.0

very amazing service thank you young lady

Gabriel Martins
From Google
5.0

Large units, and friendly staff. The company policy seems to be very much catered towards short term renters, which is great for some.

Susie Williams
From Google
5.0

Amaxibg customer service and quality sized u its

Jimmy Gonzalez
From Google
5.0

Best storage place around hands down !!!! Clean bathrooms and facility and superb customer service jamishia p. Makes this storage place a good place to be yhank u young lady much love

Jennifer Sperry
From Google
5.0

Jamishia is super friendly and accommodating. I really appreciate the wonderful customer service. Thank you.

Gwynn Stenburg
From Google
5.0

Nice place. Business Friendly and good location. Love it.

Mike
From Google
5.0

She stayed open a few minutes more for Me after. closing time. Jamishia's The BEST!

T Billington
From Google
5.0

Very sweet store manger very respectful and very accommodating thank you for the lst minute help

Belinda Flowers
From Google
5.0

Very clean facility . Manager is always welcoming and as well as friendly bathrooms are always clean. prices are cheap compared to other Storage’s nearby

The Trailhead
From Google
5.0

Awesome service. Professional & patient. It took us a while to get everything lined up to move to this new unit. I am grateful that this staff has been top notch as the staff is the main reason we moved from our old storage unit.

Chris Brown
From Google
5.0

Jamishia is very nice and respectful and i really enjoyed her professionalism

Bianca Verdree
From Google
5.0

Jamishia was very friendly and helpful ! She assisted me with all of my needs and questions.

Ken Chicoski
From Google
5.0

Great place manager went out of her way thanks you

Barbara Penn
From Google
5.0

Very professional and friendly

Willy Brechinridge
From Google
5.0

I love this place. It is so business friendly!

Juan Martinez
From Google
5.0

Very accomadating stirage u its large soace great pricing abd feiendly staff

Willie Callaway
From Google
5.0

Five star service thank you

George Faulkner
From Google
5.0

The staff there is always very helpful. Whenever I have an issue, they do everything within reason to help me resolve my problem in a way that is fair and appropriate. This is a great place to have a storage unit.

Eric Sturgeon
From Google
5.0

Jamishia is very friendly and knowledgeable. Would highly recommend her and istorage!

G-Pop's Art grandpop_jr
From Google
5.0

Always friendly and pleasant great service thanks

GemDolls Collection
From Google
4.0

Property is always clean as well very welcoming ! The representative is very high spirited and always in a good mood when I engage in conversation with her . the prices I’m paying for a 5.10 unit is very affordable and accommodating thank you istorage for your amazing customer service ❤️

Anthony Perkins
From Google
5.0

Great service sweet personality

Ayahnna Thomas
From Google
5.0

The customer service is always great and very professional when u walk in it’s clean and things is nice and neat the representative is very friendly and helpful.

no
From Google
4.0

Such an amazing place of business very amazing customet service as well as prices

Edward Murray
From Google
5.0

Nice customer service

LeRoy Sorrell
From Google
5.0

The Manager at this property is very accomodating, kind and professional. I which I had found this place three years ago. The units are larger than most places and perfect for a growing small business.

My overweight 30 day club pilates challenge!
From Google
5.0

very clean atmosphere customer service is always amazing .

Bianca Silva
From Google
5.0

I love it, is nice people

Tonisha Little
From Google
5.0

My boyfriend recently rented a storage unit and the customer service was amazing the facility was really clean organized and the representative was very knowledgeable thank you you for sure have a long term customer

floyd board
From Google
5.0

In my experience at istorage for the last two years I found the manger jamishia to be very nice and courteous .

Cameron Kirkland
From Google
5.0

Jamishia has such a welcoming smile She's always respectful and knowledgeable. Thank you so much jamishia

Devvon Hartley
From Google
5.0

Thank you iStorage for hiring great staff. Jamishea always very professional and kind. While other wise your company is a hassle. 💢 You did great with hiring her. 👍🏾👍🏾👍🏾

LM102 Foreman
From Google
5.0

Great clean facility

Roger Wang
From Google
5.0

Friendly staff, reasonable rates, modern facilities. Great temporary storage solution.

CT Woods
From Google
5.0

Nice, clean, and large storage facilities. Jamishia is extremely helpful and very friendly. The mailboxes are really convenient.

Levestio Blount
From Google
5.0

Perfect customer service she keeps the place nice and clean thanks jamishia

Lisa Sauerwein
From Google
5.0

Nice, clean, and large storage facilities is a plus! Jamishia was extremely helpful and very friendly. 👍🏼🙂

LyDell Golson
From Google
5.0

Great experience at istorage every since I been here very knowledgeable staff they have just what I need when it comes to packaging and Equipment.

Bachaar 144k Lionz Den
From Google
5.0

Stopped by and got a uhaul a few days ago and jamishias customer service was outstanding she was very helpful knowledgeable and pleasant ! Thank you for ur service and time

Jas Nonya
From Google
5.0

Very polite and helpful I love the customer service. It's my mail box

S/V Tethys
From Google
5.0

Great manager..she's the best

T Maxx
From Google
5.0

Nice and clean

mathew booher
From Google
5.0

Came to check out prices on storage and the lady who.assited me was very welcoming polite and patient!! I usually dnt do reviews but ms Jamesha was a big stress reliever !!! Unfortunately the size I needed wasn't available but I will keep you guys first on my list thanks a bunch ms lady !!!

Dana Mansfield
From Google
5.0

Jamishia is respectful and always upbeat always pleasure to work with...

OhmWerks- Jimmy Gonzalez
From Google
5.0

very proffesional and easygoing customer service Jamishia is excellent !!!!!! i rented a unit here and it was a breeze then a few days later rented a uhaul van from her also im so happy w the attention here and the facility is awesome ...clean...secure.....excellent units .....bathrooms always clean and smelling good .......overall great experience thank you .......she is an asset to istorage !!!!!

Kevin Cobb
From Google
5.0

Excellent experience,keep up the great work,friendly atmosphere

John Rosemberg
From Google
3.0

Good services

Frances Cooksey
From Google
5.0

They are great!!!

Rebecca Harmon
From Google
5.0

Ashley was so helpful and very friendly..made our situation a little brighter having her help us through the process

Donald Grant
From Google
3.0

Ok

tina minshall
From Google
5.0

I just got a storage unit at this location and was very grateful for the customer service quality I received. Shelly and Ashley are amazing and were very informative to any questions I had. This was a pleasant experience I was dreading and thanks to those two girls I will 100% promote the facility to many!!!!!!!!

Ben Worthington
From Google
5.0

Very polite employees

Heaven Scent Housekeeping
From Google
5.0

Moved in a couple months ago and the ladies in the front were so helpful and nice.. Property is very well kept up and excellent customer service. I couldn't have chosen a better place to store my items!

Errol Stewart
From Google
5.0

Outstanding customer service. I run a small personal training business in their facility and they have done more than enough to make my experience worth every penny I've invested into my business. They have a long time customer for sure. Thanks Ashley and the iStorage team.

Chris Grondin
From Google
5.0

Best service from Ashley completely hassle free lowest prices I found in the area. They even have mailboxes for $5 a month.

Mike Roberts
From Google
5.0

Greatest storage facility in Jacksonville clean, well lit, very secure with excellent management and very helpful staff. Thanks Ashley S. for all your help

Hot Mess Customs
From Google
5.0

Great safe faculty, extra clean spaces, and super friendly/ down-to-earth staff. I would highly recommend this place to everyone.

Cooper De Dycker
From Google
5.0

Grate customer service. love going into see them. Lauren Disbrow is amazing!

Cort Crump
From Google
5.0

This place is the best, the help I got was beyond any service I have ever had. I was always treated with respect and prompt service. The units are just the right size and the internet access is how I am writing this review. The bathroom is clean and the 24 hour access helped when I was in a time crunch. The free truck rental top off the best experience I have ever had with a storage company. I will recommend my family and friends if they every need a place to store there possessions. I know with the high tech security my belonging are safe and secure. Mandarin storage made my move so much easier and less stressful. For all the amenities they offer this is the perfect place to rent from. I know my next move will be out of the state of Florida and I know where I will be going when I need to store my valuables. - Thanks !!!!!! :) :) :)

Kelly Page
From Google
5.0

Clean and Bright! I love the renovations!

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