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Storage Units at 5509 Shad Road in Jacksonville, FL 32257

 

Nearby locations

Available units

  
Just a second, finding you the best units...

Just a second, finding you the best units...

Just a second, finding you the best units...

Just a second, finding you the best units...

Just a second, finding you the best units...
Google
Feb 27, 2023

Tonie was great! So helpful and friendly.. She makes the process be aasy.

Google
Feb 24, 2023

Tonie was Amazing... she was very bright and warming. She answered all my questions and confronted my concerns. Will be sending friends and family to rent

Google
Feb 23, 2023

Clean bathrooms and clean property

Google
Jan 18, 2023

Great customer service!

Google
Dec 14, 2022

Great storage units with a wonderful property manager

Google
Dec 13, 2022

Toni is amazing im a single father of 5 and she's always understanding and helpful shes more than a property manager shes a friend im greatful for her.

Google
Dec 12, 2022

Toni is amazing I couldn’t ask for a better storage manager her office and bathrooms are clean.

Google
Dec 10, 2022

Amazing customer service.

Google
Nov 28, 2022

Amazing service

Google
Oct 27, 2022

Great experience with Toni, super helpful!!

Google
Oct 24, 2022

Toni was fantastic!! So very helpful. I would highly recommend them.

Google
Oct 18, 2022

The young lady that helped me was very sweet and knowledgeable of her job. Her customer service skills are on point and she made me and my sister feel very comfortable to rent a unit here. Thanks so much

Google
Sep 11, 2022

Tony was incredible to work with at the Shad location. Definitely recommend you connecting with her for your storage needs.

Google
Sep 07, 2022

Great experience, Toni is so easy going very helpful, I really like this place and recommend to anybody

Google
Aug 30, 2022

Great customer service!

Google
Aug 01, 2022

Reservation was super smooth and easy. Dania was very professional and got me set up quickly.

Google
Aug 01, 2022

Very friendly and efficient

Google
Jul 15, 2022

Definitely a good place to rent storage!

Google
May 15, 2022

Great place to store items

Google
May 06, 2022

Excellent service, it is very clean, the place has a good location, the person in charge is very kind

Google
Apr 30, 2022

Very clean and neat

Google
Apr 30, 2022

Clean and neat property

Google
Apr 30, 2022

We love it

Google
Apr 29, 2022

Great facility. I have been using this property for several years. Easy to work with. If management is not available a customer service number is available and they actually answer. The property is clean, safe, and secure. If any problems occur they are addressed in a timely manner.

Google
Apr 29, 2022

Excellent customer service, clean and accessible facility. If you need storage this is the place for your goods. We absolutely loved the location, the safety, and the friendliness of the staff. We would definitely recommend using this facility. 10/10 would recommend.

Google
Apr 29, 2022

I love absolutely love our property manager Tony.

Google
Apr 29, 2022

I’ve been here for 4 years I absolutely love it. Toni is always helpful and over all good fun we love her.

Google
Apr 28, 2022

Great customer service always very helpful thank you Jamesha

Google
Apr 28, 2022

She’s very helpful she helps get my unit for a fair price.

Google
Apr 26, 2022

Tonie is amazing the property is clean and tight.

Google
Apr 26, 2022

tonie has been absolutely amazing since I moved into my units she’s always very helpful anytime I need anything I absolutely love it

Google
Apr 26, 2022

Tonie is amazing I recommend all my friends needing storage.

Google
Apr 26, 2022

Easy set up. Nice place. Tony was great!

Google
Apr 25, 2022

The storage unit was very clean as well as the staff is very friendly highly recommended. If you do end up going to this storage facility ask for Toni. She was very accommodating.

Google
Apr 25, 2022

One of the best storage facilities available, Tonie was very professional and helpful went I was renting my new unit. The pricing was also very affordable, so again thank you I-Storage and Tonie.

Google
Mar 28, 2022

Amazing customer service ! Very prompt service clean and secure facility prices are also very accommodating.

Google
Mar 16, 2022

iStorage on shad road is one of the best stores I experienced!! The women at the front desk Toni always have GREAT customer service & keeps a smile on her face ! 10/10 I can’t complain !

Google
Mar 16, 2022

Toni knows her job and help me with everything I needed

Google
Mar 16, 2022

Tonie is the best!!!! So professional and an effective communicator. Awesome customer service skills,

Google
Mar 16, 2022

Go see Toni! She is the bomb! So helpful!

Google
Mar 14, 2022

Tonie was absolutely amazing rented here for years and she’s the best. Things are getting expensive so unfortunately we have to leave. I will miss seeing her genuine care.

Google
Mar 14, 2022

Toni was terrific, helpful, pleasant ….. could not be happier!!

Google
Jan 31, 2022

Best storage place in Mandarin manager was awesome finding what size unit I needed and was very kind

Google
Jan 03, 2022

I`m an old man and have had many storage units in my life. This place is excellent and I am very pleased with it and VERY PLEASED with Tonie, who is pleasant, helpful and knowledgeable.

Google
Dec 28, 2021

Great storage, fantastic management

Our Website
Dec 16, 2021

Shad was amazing.. made the experience very pleasant. I highly recommend

Google
Nov 30, 2021

Great customer service. I rented a unit and came in the day before thanksgiving, 5 minutes before closing. Property Manager Toni did not mind staying longer to show me around and finalize my rental. She’s Awesome

Google
Nov 05, 2021

I came in to look at units today. The young lady in the office made it a very pleasant experience for me. I think her name in Tony. She is welcoming and funny. Looking forward to doing business with I storage.

Google
Jun 24, 2021

My husband and I went to iStorage and was greeted first thing in the morning by Tony who was very polite and pleasant. He was very thorough and answered all our questions. We had planned on visiting other storage companies closer to home, but the way Tony treated us & made sure we were well informed, we decided to not go any where else. He has excellent customer service skills! and he seems very down to earth!

Google
Jun 16, 2021

Very professional and friendly and met all my needs🤟👍

Google
Feb 12, 2021

Jamishia is very responsive and offers great customer service. Got my doors fixed immediately and constantly cleans the property. She always greet me whenever I'm at my unit.

Google
Jan 05, 2021

Driving and entrance/exits are cramped. Other places have easier ingress/egress. Units are acceptable but they CONSISTENTLY RAISE PRICES EVERY YEAR which forces you to look elsewhere.

Google
Oct 11, 2020

To stay on top in the storage business or any business you have to employ a team that is willing to put in work to keep you there. That is exactly what Istorage did when they hired Ms. Jamisha. My initial encounter was over the phone when she answered every question that I could muster from types of units, payment methods, leases, dimensions ect.. My concerns were all answered expeditiously and in a professional tone. I received a follow up call about my interest in the unit. My second encounter was a face to face encounter. Jamisha took me on a tour of the facility and showed me several units. When I mentioned what my budget was Jamisha was kind enough to show me other available units. I did not want to have my payment for my unit to fall on the same day as my other obligations and I needed to secure shelving for my unit and I recieved yet another pleasant surprise and was offered to place a hold/reservation on the unit. I did return to secure that unit. Jamisha is definitely an asset to this company and I look forward to my business and istorage's collaboration.

Google
Sep 06, 2020

Amazing service and amazing representation of the facility

Google
Sep 05, 2020

Jamishia is absolutely, positively wonderful to work with!!! Outstanding employee. Very helpful and extremely understanding of all logistics to relocating across the country. Thank you Jamishia😃😃😃😃🙏

Google
Sep 04, 2020

The young lady that works the front desk/ office is so sweet. Very friendly and helpful

Google
Aug 31, 2020

Clean, easy to access. Open 6a to 10p. No drama.

Google
Aug 25, 2020

Very good service .. Jamisha showed as well as recommended storage for what i have..

Google
Aug 20, 2020

UPON ARRIVING AT ISTORAGE I WAS GREATLY IMPRESSED ON HOW UPKEEP THE PROPERTY WAS VERY VERY CLEAN ! JAMISHIA WENT ABOVE AND BEYOND TO ANSWER EACH AND EVERY QUESTION I HAD SHE WAS VERY SWEET AND KNOWLEDGEABLE ON THE PROPERTY. WHAT WAS A BAD DAY TURNED OT INTO A VERY EASY GOING TRANSACTION I WILL FOR SURE RECOMMEND MY FRIENDS AND FAMILY THANK YOU JAMISHIA FOR MAKING THIS A EASY TRANSACTION IF I COULD GIVE 10 STARS I MOST CERTAINLY WILL

Google
Aug 03, 2020

Jamishia was a great help getting set up with my first storage unit today. Very friendly and made the process easy while answering my questions. Thanks!

Google
Jul 31, 2020

Very clean love the staff very friendly everytime I come in!!! Thank you istorage

Google
Jul 31, 2020

I was having issues with my door today and jamishia was very kind enough to help me get it down. not only does she have amazing customer service she also has a great listening ear thank you for working during these times you are greatly appreciated !!

Google
Jul 10, 2020

Nice easy transaction with wonderful staff. Friendly and knowledgeable. Unit is great, clean, with easy access

Google
Jun 20, 2020

Great customer. Clean facility and knowledge about amenities.

Facebook
Mar 30, 2020

the temperature inside needs more lower than 80 deg.

Google
Mar 19, 2020

Came to rent a storage at the last minute and ms jamishia was very patient and very very helpful the prices are very cheap and I was able to get a 12x30 With a amazing special that I could not find anywhere else also the units have electricity so I’m able to use power when need be the unit was clean easy to access and the customer service was amazing 10 stars if I could ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Google
Mar 19, 2020

Came to rent a storage at the last minute and ms jamishia was very patient and very very helpful the prices are very cheap and I was able to get a 12x30 With a amazing special that I could not find anywhere else also the units have electricity so I’m able to use power when need be the unit was clean easy to access and the customer service was amazing 10 stars if I could ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Google
Mar 02, 2020

Always greeted with a friendly smile as well as heartily customer service prices are very affordable as well as the mailboxes

Google
Feb 28, 2020

This is a great storage place. The receptionist Jamisha is very pleasant.

Google
Feb 22, 2020

Jamishia is always very welcoming with a smile ! She is very patient ! Anytime theres a issue with my unit lights or bill she kbows exactly what to do the properfy is ran. Bya amazing young lady . prices are very affordable and the unit is rhe exact space i need thabk you

Google
Feb 13, 2020

very amazing service thank you young lady

Google
Feb 11, 2020

ive been renting with istorage for a few months and the customer service ive recieved from this facility has been every bit of phenominal ! the place is kept very tidy, the property is always picked up after the prices are very affordable! (ive seen outrageous prices compared to this location) and its very convient !! i thank you sooo much for the amazing relief ive had since renting with istorage. <3 <3 <3 . you have a long term customer guaraunteed.

Google
Feb 11, 2020

Large units, and friendly staff. The company policy seems to be very much catered towards short term renters, which is great for some.

Google
Jan 09, 2020

Amaxibg customer service and quality sized u its

Google
Jan 06, 2020

Best storage place around hands down !!!! Clean bathrooms and facility and superb customer service jamishia p. Makes this storage place a good place to be yhank u young lady much love

Google
Jan 03, 2020

Clean facility with amazing prices as well as very nice employees thank you for your amazing customer service and friendly hospitality

Google
Jan 03, 2020

Jamishia is always very patience as well as understanding ! She knows her job very well and is also very nice . The prices are always very affordable and I haven’t been anywhere else and don’t want to !

Google
Dec 12, 2019

Jamishia is super friendly and accommodating. I really appreciate the wonderful customer service. Thank you.

Google
Dec 09, 2019

The customer service at this facility is really amazing ! The prices are very affordable! The property is always clean and in tip top shape . The only thing I can say about this location is If your new here slow down and pay attention it can be hard to find . Thank you for your prompt service

Google
Dec 04, 2019

Nice place. Business Friendly and good location. Love it.

Google
Nov 23, 2019

She stayed open a few minutes more for Me after. closing time. Jamishia's The BEST!

Google
Nov 23, 2019

Very sweet store manger very respectful and very accommodating thank you for the lst minute help

Google
Nov 23, 2019

Very clean facility . Manager is always welcoming and as well as friendly bathrooms are always clean. prices are cheap compared to other Storage’s nearby

Google
Nov 04, 2019

Awesome service. Professional & patient. It took us a while to get everything lined up to move to this new unit. I am grateful that this staff has been top notch as the staff is the main reason we moved from our old storage unit.

Google
Oct 24, 2019

Jamishia is very nice and respectful and i really enjoyed her professionalism

Google
Oct 20, 2019

Jamishia was very friendly and helpful ! She assisted me with all of my needs and questions.

Google
Oct 11, 2019

Great place manager went out of her way thanks you

Google
Sep 23, 2019

Very professional and friendly

Google
Sep 23, 2019

I love this place. It is so business friendly!

Google
Sep 17, 2019

Very accomadating stirage u its large soace great pricing abd feiendly staff

Google
Aug 23, 2019

Five star service thank you

Google
Aug 23, 2019

The staff there is always very helpful. Whenever I have an issue, they do everything within reason to help me resolve my problem in a way that is fair and appropriate. This is a great place to have a storage unit.

Google
Jul 09, 2019

Iv always had excellent service . Thanks

Google
Jul 05, 2019

Jamishia is very friendly and knowledgeable. Would highly recommend her and istorage!

Google
Jul 02, 2019

Always friendly and pleasant great service thanks

Google
Jun 24, 2019

Property is always clean as well very welcoming ! The representative is very high spirited and always in a good mood when I engage in conversation with her . the prices I’m paying for a 5.10 unit is very affordable and accommodating thank you istorage for your amazing customer service ❤️

Google
Jun 07, 2019

Great service sweet personality

Google
May 31, 2019

The customer service is always great and very professional when u walk in it’s clean and things is nice and neat the representative is very friendly and helpful.

Google
May 20, 2019

Such an amazing place of business very amazing customet service as well as prices

Google
May 03, 2019

Nice customer service

Google
Apr 22, 2019

The Manager at this property is very accomodating, kind and professional. I which I had found this place three years ago. The units are larger than most places and perfect for a growing small business.

Google
Apr 17, 2019

very clean atmosphere customer service is always amazing .

Google
Apr 16, 2019

I love it, is nice people

Google
Mar 27, 2019

My boyfriend recently rented a storage unit and the customer service was amazing the facility was really clean organized and the representative was very knowledgeable thank you you for sure have a long term customer

Google
Mar 20, 2019

Very clean facility very professional customer service rep thank you for making my experience mucheasier !!!

Google
Feb 26, 2019

In my experience at istorage for the last two years I found the manger jamishia to be very nice and courteous .

Google
Feb 19, 2019

Jamishia has such a welcoming smile She's always respectful and knowledgeable. Thank you so much jamishia

Google
Feb 19, 2019

Thank you iStorage for hiring great staff. Jamishea always very professional and kind. While other wise your company is a hassle. 💢 You did great with hiring her. 👍🏾👍🏾👍🏾

Google
Jan 25, 2019

Great clean facility

Google
Jan 23, 2019

Friendly staff, reasonable rates, modern facilities. Great temporary storage solution.

Google
Jan 14, 2019

Nice, clean, and large storage facilities. Jamishia is extremely helpful and very friendly. The mailboxes are really convenient.

Google
Dec 22, 2018

Perfect customer service she keeps the place nice and clean thanks jamishia

Google
Dec 11, 2018

Nice, clean, and large storage facilities is a plus! Jamishia was extremely helpful and very friendly. 👍🏼🙂

Google
Oct 16, 2018

Great experience at istorage every since I been here very knowledgeable staff they have just what I need when it comes to packaging and Equipment.

Google
Oct 14, 2018

Stopped by and got a uhaul a few days ago and jamishias customer service was outstanding she was very helpful knowledgeable and pleasant ! Thank you for ur service and time

Google
Oct 09, 2018

Istorage on Shad Rd has always been a favorite of mine. The customer service is outstanding! Especially Jamishia, she’s always courteous and kind and always ready to help you. I’ve been using their Istorage units for Years and have never been disappointed. 10 * Star if I could leave one!! Thank you Jamishia for always helping me with my storage needs! Your the greatest!

Google
Oct 04, 2018

Very polite and helpful I love the customer service. It's my mail box

Google
Mar 19, 2018

Great manager..she's the best

Google
Aug 21, 2017

Nice and clean

Google
Jun 15, 2017

Came to check out prices on storage and the lady who.assited me was very welcoming polite and patient!! I usually dnt do reviews but ms Jamesha was a big stress reliever !!! Unfortunately the size I needed wasn't available but I will keep you guys first on my list thanks a bunch ms lady !!!

Google
Jun 05, 2017

Jamishia is respectful and always upbeat always pleasure to work with...

Google
Jun 02, 2017

very proffesional and easygoing customer service Jamishia is excellent !!!!!! i rented a unit here and it was a breeze then a few days later rented a uhaul van from her also im so happy w the attention here and the facility is awesome ...clean...secure.....excellent units .....bathrooms always clean and smelling good .......overall great experience thank you .......she is an asset to istorage !!!!!

Google
Apr 15, 2017

Excellent experience,keep up the great work,friendly atmosphere

Google
Apr 11, 2017

Good services

Google
Apr 03, 2017

They are great!!!

Google
Mar 03, 2017

Ashley was so helpful and very friendly..made our situation a little brighter having her help us through the process

Google
Oct 16, 2016

Ok

Google
Sep 13, 2016

I just got a storage unit at this location and was very grateful for the customer service quality I received. Shelly and Ashley are amazing and were very informative to any questions I had. This was a pleasant experience I was dreading and thanks to those two girls I will 100% promote the facility to many!!!!!!!!

Google
Jun 03, 2016

Very polite employees

Google
May 12, 2016

Moved in a couple months ago and the ladies in the front were so helpful and nice.. Property is very well kept up and excellent customer service. I couldn't have chosen a better place to store my items!

Google
Oct 07, 2015

Outstanding customer service. I run a small personal training business in their facility and they have done more than enough to make my experience worth every penny I've invested into my business. They have a long time customer for sure. Thanks Ashley and the iStorage team.

Google
Oct 02, 2015

Best service from Ashley completely hassle free lowest prices I found in the area. They even have mailboxes for $5 a month.

Google
Jan 22, 2015

Greatest storage facility in Jacksonville clean, well lit, very secure with excellent management and very helpful staff. Thanks Ashley S. for all your help

Google
Jul 23, 2014

Great safe faculty, extra clean spaces, and super friendly/ down-to-earth staff. I would highly recommend this place to everyone.

Google
Mar 28, 2014

Grate customer service. love going into see them. Lauren Disbrow is amazing!

Google
Feb 09, 2013

This place is the best, the help I got was beyond any service I have ever had. I was always treated with respect and prompt service. The units are just the right size and the internet access is how I am writing this review. The bathroom is clean and the 24 hour access helped when I was in a time crunch. The free truck rental top off the best experience I have ever had with a storage company. I will recommend my family and friends if they every need a place to store there possessions. I know with the high tech security my belonging are safe and secure. Mandarin storage made my move so much easier and less stressful. For all the amenities they offer this is the perfect place to rent from. I know my next move will be out of the state of Florida and I know where I will be going when I need to store my valuables. - Thanks !!!!!! :) :) :)

Google
Jun 09, 2012

Clean and Bright! I love the renovations!


Nearby locations

About iStorage Jacksonville, FL - Shad Road

At iStorage in Jacksonville on Shad you will get clean and bright storage with friendly service and amazing prices. Our facility has a number of great features such as:

  • 24-Hour Video Recording
  • Gated Access from 6am - 10pm, 7-Days a Week
  • Temperature Controlled Units Available
  • Select Units with 110 and 220 Power Options

We offer a range of Jacksonville storage units suitable for storing those few boxes taking up valuable space in the garage, to an apartment of full of furniture. Select a temperature controlled storage unit for all your temperature sensitive items, we  also have warehouse size units with 110 / 220 power. Storage units have roll-up doors for convenience and to maximize storage space.

Unit pricing varies by unit size, unit features, and where the storage unit is located in the facility. Click on the front tab of our website for selected storage units, or contact the office at 904-268-5441 to let us assist you in selecting the unit that suits your needs and budget. Something special about our location is that we have a number of larger units that are used for businesses of all kinds. Check out our move-in specials that offer affordable, cheap storage solutions for all.

Our boat storage customers are often on the St. Johns River.

We're 3 blocks away from Philips Hwy and convenient to I-95, US1 and I 295.

One of the best local places for recreation is Losco Park.

Our facility has a number of great features such as:

  •   24 hour video recording on the premises
  •   Temperature Controlled Units
  •   Deliveries Accepted
  •   Drive-Up Access
  •   Electronic Gate Access
  •   Extended Access Hours
  •   Fire Sprinkler Alarms
  •   Fully Fenced Facility
  •   Indoor Units
  •   Locks Available for Purchase
  •   Moving Supplies Available for Purchase
  •   Well-Lit Facility
  •   Wide Aisles for Truck Access
  •   Month-To-Month Leases
  •   No Deposit Required

Directions to iStorage Jacksonville, FL - Shad Road

From Southpoint

  • Turn right onto Lenoir Ave
  • Turn left onto US-1 S
  • Continue on US-1 S for 4 miles
  • Turn right onto Shad Rd
  • iStorage will be on the right

From Deercreek

  • Turn left onto Mc Laurin Rd E
  • Turn left onto Fortune Pkwy
  • Turn right onto US-1 N
  • Continue on US-1 N for 1.9 miles
  • Use the left 2 lanes to turn left onto Shad Rd
  • iStorage will be on the right

Our nearest cross street is Florida Mining Blvd E.

Reviews for iStorage Jacksonville, FL - Shad Road

October 26, 2022
Luis O
OVERALL RATING

Awesome

Nice people, real one

August 30, 2022
Tim Boutwell
OVERALL RATING

Toni is AMAZING!!

Great people, clean facilities, great atmosphere

January 22, 2022
Jasmine Brazil
OVERALL RATING

Great facility!

Nice facility, easy to book and access my belongings. Toni the manager was helpful and pleasant on each interaction.

October 29, 2021
Greg Stewart
OVERALL RATING

Friendly & Helpful Customer Service

Toni in the office was very nice and great to work with. Thank you!

August 01, 2021
Buck Evans
OVERALL RATING

Great customer service

Tony Guerra promptly addressed an issue in my unit that was causing me problems. Tony has a great rapport with the customers.

July 24, 2021
Rachel Harvey
OVERALL RATING

Really came through

Great service!! Last minute we needed more room than the unit we rented. Helped us get another one so close. Just great

October 12, 2020
John Enoch
OVERALL RATING

Jamishia is great in assisting me with storage.

Jamishia is great! She helped me get everything I needed and goes beyond expectation!

June 21, 2020
Victor Ortiz
OVERALL RATING

Amazingly pleasant

Very friendly fast services. Jamishia was great and very helpful!

September 02, 2019
cassie hall / jimmy gonzalez
OVERALL RATING

top notch facility and manager

we have been here several years in different units grounds are always clean ....spotless bathrooms.....and over the top customer service ...ms.pickens is truly an asset to this company

April 08, 2019
LeRoy Sorrell
OVERALL RATING

Great for small business

I only wish I had discovered this location a few years ago as it would have saved me time and much money. Although I am buying some land south of Jacksonville for my business in the near future, this location is a great help as I grow my classic car parts business. The manager is very accommodating and of much positive energy. She makes a great contribution to your business day.

December 29, 2018
William Montgomery
OVERALL RATING

Excellent facility and Customer service

Couldn't be happier. 5 star storage facility and 5 star customer service. Jamesha is the best. Would highly recommend.

December 03, 2018
Michael Pek
OVERALL RATING

Genuine person

Very good friendly character, always.