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CubeSmart in Oak Forest is different than the one I visited on 62nd & Harlem. The Oak Forest heating and cooling system leaves much to be desired because it's rather warm to hot in the summer and vice versa in the winter.
Excellent place to store my stuff. I love dealing with Danny and Sabrina.
Danielle Curtis and Sabrina McGahee provide excellent customer service. They are both great at what they do.
I have worked with the “folks” at Oak Forest CubeSmart for over 3 years. They have been professional and supportive in every way !
Hey Chicagoan we are lucky to had this cube smart and there best management team ever around us,all you need is smooth and easy - ask for Danny and Sabrina they will help a lot
This store is the best around, they have the best team ever ,Danny and Sabrina doing a really hard job to make you happy anywhere anytime .
Danielle and Sabrina were great to work with and communicated with me very well.
Sabrina was very polite and accommodating. Very thorough walk through Update: Came in again to get a second unit and done boxes, everyone returning there is so helpful and polite. Very clean facility and will kept
My experience at this CubeSmart has been amazing! I have been here for almost 6 years and Dannie, Richard and Sabrina are always very helpful and kind. I highly recommend renting a storage unit here, you will not regret it!
Awesome customer service. Very informative about units and facility overall. First time using Cubesmart and If Sabrina is a representation of what I will always deal with then I will never use another storage facility. A+ service!
I needed to drop of my moving truck and Danielle was amazing and helpful despite my reservation not updated information. She took care of the truck fast and efficiently despite a clerical error. So grateful for her help at the end of a long moving day!
Hey folks Danielle Curtiss customer service is Great. Its a nice place to store you things Cube Smart
Love the girls in the office here. Very helpful. Clean facility.
The facility was always clean and well kept. I felt like my things were super safe, and the staff was unmatched.
Great Customer service!
My storage experience was good. My perrsonal things were there for over 9 mths. When I finally claimed my items I was happy to see No Mouse droppings on my things. At first i was worried about my property. But I just bought their extra insurance from them w/their lock. I was told if I purchased their company lock and not use my own lock. if my locker was broken into or had any other damages I would have not have to pay them an insurance deductable to file.a.claim if necessary On my date of departure I received a telephone call before ten minutes and was asked mlm if it was me who moved outta the storage unit. Oh and their staff was.feiendly too
Cubesmart storage is clean, well lighted and secure, the staff is friendly and knowledgeable
It was close by and Convenient
Friendly Staff. Doors are always broke. Slow to repair
Danielle C gave excellent customer service. Made my mom feel at ease putting your stuff in storage
The sales associates in the office were a class act. Very friendly, knowledgeable, and respectful.
Great experience and the customer service was top notch! Danielle and Sabrina are the best and always provided me with the best service. I’ll recommend your business to everyone because of their customer service!
Ms. Dani made the experience wonderful she was great with a genuine personality. Dani explained the process and provided me with a tour and bottom line, the service was great. Please keep Dani and allow her the opportunity to train others to be just as personable as she is with the customers.
Very clean place and friendly staff and it has great hours. I will use cube smart again for any storage needs.
I received courteous customer service from Dannie. She took the time to explain my contract to me and showed me the space I leased.
The manager was amazing!! I hate that I have to leave her!! I would recommend this location to everyone
I was and am very pleased with this particular facility and the staff is very nice and helpful. I like the security and the fact that they have the carts to assist with carrying your belongings with ease, however, used them before at another location and after about 5-6 mos, they went up on the price. Same thing again, just went up 10 bucks, I'm not happy with that. Do you all go up every 6 mos or what?
Manager Sabrina at the CubeSmart self storage Was Professional and friendly. Gave us great information about storage unit and prices. Her Customer service overall fantastic and I will be recommending people to come here and to ask for her.
Customer service 5stars! Dannie is awesome. Storage is clean, carts available are in good condition and safe but easy access for loading and unloading. Keep it up management!
The staff is awesome and helpfuk and it was always a clean facility! I've had a few storage units and this was the best one-with price and quality.
This office was excellent !!!! The service was excellent Dannie was awesome !!!!
Excellent..Excellent great facility, great staff. They really have provided me and my family with great customer service. Sabrina is a valuable team member with her knowledge and expertise. Cube smart is lucky to have employees and mangers of her caliber and standards. !!
Young lady that took care of me I believe her name was Sabrina was very nice, knowledgeable and worked hard to get the job done. I give her an A+ for customer service at the oak forest location.
Very good all around experience
Dani was amazing when I was moving in today. Professional yet made the chore enjoyable. She was extremely efficient and helpful. She cleaned my space before I entered and I could not be more impressed with her customer service skills. I absolutely recommend CubeSmart.
Great service! Management very professional, courteous and detailed. Danielle is the best!
The staff is very responsive to the needs of the clientooo
Very impressed with the customer service and how clean everything was! Have already recommended CubeSmart and the internet special was great. The lease was thoroughly explained, and I love it is a month to month lease. Also they were very aware of the current Covid state and all were wearing masks and enforcing the same on patrons. Very satisfied!
A great and easy process to get set up and started. Ms. Danielle and Ms. Sabrina were quite pleasant and very knowledgeable. I will refer them to anyone in need.
The facility is very clean and secure, and we locked in a competitive monthly rate for the value of the storage unit. The website provided an accurate recommendation for the unit size our move required. Sabrina provided excellent service, but it was clear that the facility is sorely understaffed during the busy moving season.
The staff and management at Cube Smart Oak Forest IL are first-class! Danielle and Sabrina made my experience renting a parking space and 5x10 space excellent. Very informative, friendly and helpful. They took the time to explain everything and show me the spaces and features. Love it!!!
FIVE STAR SERVICE...... I can’t speak HIGHLY enough of the professional service and treatment I received at CubeSmart Storage Facility in Oak Forest, IL. What a PLEASANT EXPERIENCE. Having rented an office space for a brief stay, I regretted having to leave for relocation. I Sing Praises for the General Office Manager, Danielle for making my visit pleasant experience. Having personally witnessed the diligent effort and hard work of the personnel in maintaining a CLEAN and FUNCTIONAL FACILITY, I was truly amazed and grateful. I HIGHLY recommend this Storage Facility for a long and/or temporary storage service. You will not be DISAPPOINTED. THANK YOU, Danielle for your Professional Service and attention in accommodating my storage needs.
Sabrina and Danielle were very friendly and Sabrina was informative, great office overall! Great job ladies!
Staff is very friendly and accommodating, rates are reasonable, and location is very secure for your items.
Clean facility. Staff very professional and helpful. I was able to get a detailed tour of my storage unit and how to enter the building.
Danielle and Sabrina were awesome, and pleasant to work with. Amazingly helpful getting me all moved in. Thanks for hiring smart!
Excellent! Excellent! Excellent! That's how I would describe Danielle and Sabrina customer service skills! They are always courteous, attentive and informative. I've dealt with other storage facilities, none to rave about. Cube Smart has a valuable asset with this team!
Danie was amazing! There was a short power outage as I was trying to reserve a cube and she just did everything to get it back running! Danie was very polite and professional and just made the situation go smoothly.
Great customer service, extremely friendly and informative. I definitely recommend !!! Btw Sabrina and Danielle are beyond awesome !!!!!!!
Danielle and Sabrina are wonderful! They were very professional and explained everything in detail! I am definitely going to refer others to this location!
Whenever me and my husband come to our storage place and need help with anything Danny and Sabrina always help us out no matter what. We would come to storage for something and end up staying having full blown conversations with them. Great customer service.
Danielle and Sabrina are the best people for cubesmart the keep the office clean they are professional and kind.
My first experience with a storage unit! Staff was extremely friendly and helpful!! I'll be using them in the future if I ever need another unit!!
Sabrina McGahee embodies great business ethics went above and beyond to ensure my stay there affordable and seemless thanks you for the five star experience!
Danielle and Sabrina provided excellent service! They were very professional and friendly. They provided quick service and was very informative as well! Would definitely recommended cubesmart In oak forest to anyone looking for a storage unit.
The two lady sabrina and danielle..are the best...they showed and explained everything..wonderful ladies...thank you so much...
I was at a stressful time in my life and had a terrible experience at Public Storage when I submitted my inquiry online about CubeSmart Oak Forest. Danielle called me almost immediately and was so professional and helpful. She provided all of the information regarding the storage space and set my date for my move in. She told me her hours and I went to the location the same day to sign my contract and pay the deposit. She was professional but also hilarious and made the process so easy. When I go into the office to make payments, Sabrina is also helpful and hilarious. I know when I always see Danielle and Sabrina I will not only receive the best customer service, but will spend 30 minutes in the office just laughing and talking with them. They have a ball and love what they do!
Danielle was very patient and very informative about this location I like the customer service, I think I'm a stay
I rented a Penske truck through this facility. The manager was polite, and helped me sort through a minor problem with my reservation. Everything went smoothly. The truck was great. I would rent there again.
I love the professionalism within this facility. Sabrina is always willing to help me and answer any questions I have. The facility is always clean and decorated so nice by the lovely Danielle! The customer service provided by these workers is remarkable and just overall great! Such a pleasure.
It is a pleasure to write this review on excellent customer service I receive every time I come in. Sabrina and Danielle are very professional and kind to me ever visit. They are always willing to assist my needs no matter what. I would give this store 100 stars if I could! The store is always clean, neat and decorated so nice. Always a pleasure
Great personality, wonderful people to work with
Dani and Sabrina are very personable and professional. They also give service with a smile. I thought that wasn't done anymore. 5 Stars.
Very nice units here and the Danielle was very helpful and nice.. I will recommend this facility
Cube Smart was very clean and the staff was very friendly. They had a lower base price than anywhere else, but make up for it in shadier areas which is why I removed a star. This place is worth the total amount paid, but I would rather them be honest about the full price upfront than get their money in other ways. They force you to buy their insurance to start. I have never had a place that won't waive insurance if you can prove you have your own. Second, they try to talk you into buying their lock even if you have one that is just as good if not better. Overall I would definitely recommend despite these issues
Best storage place around, manager ( Danny ) is very polite and professional. She took care of my rental with ease.
Danielle assisted me with no problems. Feels like a family. Definitely recommend!
First time here and highly recommend the place and the customer service! Sabrina McaGahee took the time to explain everything with the storage unit, rules etc. We also rented a truck from Penske and picked it up and dropped it off here. So convenient, smooth and reasonable prices. Easy access to the building, elevator to third floor, nice storage, clean etc. Just what I needed. Happy we chose this place above others and will be recommending it to others. Thanks!
I am very happy storing my personal belongings here. I recently transferred units and Sabrina was very helpful and accommodating during this process. I had a lot of questions and difficulty choosing a new size. Both Sabrina and the other staff member were very knowledgeable, patient, and helped me select the best sized unit for my needs. Plus, This place gives you the best deals. Highly recommended.
Sabrina could not have been more friendly and helpful!! Excellent customer service. Very clean and accommodating. Definitely would recommend to anyone looking for storage units.
Great staff...clean facility...I love the courtesy calls... and the two ladies working the front desk always make every visit enjoyable
I have been with cubesmart for around 4 years. The cubesmart oak forest location has by far been my favorite one. The staff, specifically Danielle Curtiss and Sabrina McGahee are phenomenal. Each time I come to them with any questions or concerns I know it will be handled with the upmost care and professionalism. They make each visit enjoyable and I feel that I am more valued than just a customer. No complaints and highly recommend this location.
Good place for storage
Clean place. Snagged a great UNIT at the door
Clean and cheeps rates around.
Great staff and great price
I was Received with Open Welcomed Arm & Positive Greetings Smiles. Thee 2 Beautiful Young Ladys in thee Office were Very Friendly upon me walking through the door. I was given a Tour of the Facilities for Size of Storage, Immediately I noticed thee Accessibility of Hours & thee CLEANLINESS(A+) of thee Storage Units were. 👍NO RODENTS!! A+👍 Along with Wonderful Customer Service, thee 2 Ladies had Me Sold, $Rented$ Unit on thee Spot! Oh yeah, thee pull in Garage for unloading & loading, DEFINITELY an A+ for Me. 👍👍👍👍
I could not have asked for a better location. We relocated back to Chicago from Charlotte, NC. We were on the road for 14hrs and initially we were making good time but with kids we had to make several stops. So you already know, I looked at the Google ETA and it said 6:10pm remind they closed at 6pm. Listen I call and spoke to Sabrina and she even though we close at 6pm I would stay for you and this was on a Friday! Let me tell you this it made driving those 14hrs all worth it! Not only did she stay for us Danny her co-workers also assisted us with Check-in. We and my wife have our own business and these ladies are bosses. Because you will go out your way to make sure you customer gets the service they deserve! Did I tell you they my kids candy the way out! I say all of this because if you are looking for a family felt location, clean, safe and convenient this is the perfect location. I could not have Thank Sabrina and Danny enough because they "exceeded expectations". I don't know there positions but they should be mangers and nothing else they should be getting a raised because good people are hard to find like that! Plus I know we are not the only family they assisted. Thank you ladies and CubeSmart Oak Forest for all of your help and great location!
Great location! Very clean and organized. Shopped around for other storage places but this was the best one. Great space, cheaper than the rest, secure and friendly staff. LOVE that it’s indoor compared to other places. Sabrina and Danielle are very nice and answered all questions. Highly recommend this storage.
Staff is fantastic! Process was easy and honest!! I’ll always store with CubeSmart!
Had a great experience with the group of people here. They was considerate, helpful, nice and made my first experience here a pleasurable one. Danielle and Sabrina was Great, they even stayed open late to help me check in. This was appreciated because I really need to move in that day on short notice. Thanks Sabrina and Danielle!
Very Clean and inviting location, always has a festive decor. Cube Smart on Frontage road is the place for all your storage needs. The tremendous Customer service by Danielle Curtiss and Sabrina McGahee is the best. Your always greeted with a smile and a genuine concern to help you with YOUR issue. Best Customer Service I've seen in a long time. I highly reccomend Cube Smart.
The customer service here is top notch; it genuinely feels like they're concerned about me and my stuff. Special shout-out to Dani who even allowed us to fill our air compressor in the office when we didn't have enough power at out vehicle! Thank you all so much!!
I enjoy the comfort of climate control storage, Clean atmosphere, and the employees help move in easy. Danielle and Sabrina are two people that make you feel welcome and they service is impeccable Thank You
Very good, helpful, brighten my day with their wonderful personalities. Dannie, Sabrina thank you
Dannie was great showing me the Storage unit very kind and professionalism shown give her a raise she deserves it she's a blessings!!!
Danielle and Sabrina are very professional in every way and i have received excellence service from both Danielle and Sabrina
Sabrina and John are the best! Excellent, friendly, and welcoming service. They take a lot of pride in providing top notch customer service, which is becoming rare these days. My storage unit was available at move in, as reserved in advance. The facility is clean and I am a satisfied customer.
Staff is great and friendly very knowledgeable about the facility. Also, the facility is very clean and easy to access but also safe and secure.
danielle and sabrina made my first experience with renting a storage unit a positive one. very clean facilities and a very easy process. would recommend cube smart to anyone in the market
I had such a great experience with this facility and would recommend to anyone in need of a storage space at a great price. Thanks Cubesmart of Oak Forest Illinois.
Probably the best and most scenic store front I've ever seen. A setting by a large pond and geese. The only thing that surpasses that is the exceptional customer service of the employees. Danielle Curtis and her staff always seem to go above and beyond to make sure their customers are satisfied. Especially, Sabrina, who has done a fantastic job helping my wife and I with any concerns we've had. I very strongly recommend this facility. They make you feel like family.
We had a great experience with Cubesmart @ the Oak Forest location , especially with the help of Sabrina & Danielle , they were very knowledgeable and answered all of our concerns.
Great! Nice and clean. Accommodating.
This location is very up kept. Danielle and Sabrina were very personable and very professional. I recently met Jay and he's very humorous and extremely knowledgeable and helped assist me with things such as billing and any other inquiries I had at this location. I'd recommend.
My experience with CubeSmart in Oak Forest Illinois was Great!!!. Danielle gave great service...The facility was always clean; my storage floors were immaculate!!!! I would definitely choose CubeSmart again for my storage facility!!!!!
Dani is a great manager and the facility is always clean
Staff Best Ever
I was referred to this storage by Rod. Upon entering, I was greeted by Danielle and another young lady. Danielle was SO welcoming, funny, and full of life! Her customer service was impeccable! She made me feel so comfortable! She explained the process & gave me the tour. Her humorous spirit was infectious!!!! Superb customer service!
This storage facility is great. If something goes wrong, they fix it. You are family, not just a customer. Danielle and her staff go above and beyond the call of duty. I have used other companies for storage, but this location, Oak Forest, Illinois, is the best!!!
Great customer service
Safe facility to store your stuff.
The service was excellent. Very friendly and felt welcomed.
The workers are so respectful and professional
Great experience! Very professional staff and clean facilities. Danielle C. Always greet each customer with a smile. A very warm and welcoming establishment. Not only did they help me with my storage needs, they also assisted me with my relocation to another state. Will miss my friends at cubesmart!! Keep up the great work!!
After checking with a different nearby storage company, I checked with CubeSmart. Danielle C. was professional, knowledgeable and courteous. Even though I advised her that I was only inquiring about the possibility of renting storage space she offered me a seat, explained the storage options, pricing, upfront fees, payment options, gave me a late payment warning and took me on a tour of the facility. She recommended storage options based on the information that I provided. The service and the price were so good that I decided in 20 minutes to rent one of the storage units and started storing things later that evening. Easy peasy! When I went back to store some items, it was just as she explained, including a flatbed dolly to make moving items that much easier. I highly recommend CubeSmart and Danielle C. (In fact, I rented trucks from there twice and every staff member that I encountered was very professional and friendly.)
Very nice friendly staff! They go out there way to help you! Very clean place! Highly recommended!! Thank you for good experience!!
Great experience!!! The service I received from CubeSmart was spectacular. Manager Sabrina McGahee @ store 6651 was the best. Very friendly and professional. Will definitely keep this place in mind when I need this type service again. Mom is very happy that her property is in a safe and clean facility. Thanks again!
Clean, convenient, and affordable
In general this facility is set up nicely. Place is well maintained and clean. Staff is great to work with. Now for the OK part. Building is owned by a separate entity but managed by Cube Smart and so you have issues that make no sense or are there to benefit(profit) Cube Smart. First was the $24 sign up fee. Second was having to prove I had insurance coverage for my stuff or buying coverage from Cube Smart. Third was the convenience fee" for paying online with a credit card since we all know it is cheaper for a company to have a check mailed to site office, then endorse it and take it to the bank for deposit. On my first visit the staff member was just leaving for the bank, sign said back in an hour. Good thing I only live 20 minutes away. Site doesn't say but I was told no fee if you setup to pay automatically with a credit card. Oh, did you know you can have payments automatically withdrawn from from your checking? You have to ask because there is no info online, can't set it up online, have to go into office with a check. These are just minor annoyances that you have to deal with to get things going and can certainly be lived with. I suspect the big one will be with the price increases. I am told the first one will be 2-6 months after move in. Then regular increases that can only be held off by signing up for a year at a time. As they say, "Time will Tell"
Sabrina and her associate were extremely professional and friendly. They seemed to have significant rapport with the other customers as they knew everyone by name when they came in.
As usual I received fast friendly service from my cube smart representative. Danielle is always friendly, kind, and genuine. I forgot my gate code and she was so patient, and she got me taken care of. CubeSmart is a place that values its customers. They are my storage for life. I recently went in the office to discuss some additional storage space and the management was very helpful and informative. Great experience.
The units are very clean and the customer service is excellent. I like that the units are housed inside and that you can drive into the building for easy access . They also have flatbeds that make it easy to move things in and out of your unit. Both Danni and Sabrina are very nice and always very professional. Even the customers that I run into are very nice and friendly . It's refreshing to patronize a business that understands the value of customer loyalty. I would recommend Cube Smart over any of those other facilities
Exemplary! The customer service that Danni and here team give, Exemplary!
Dannie was great. Nice clean facility. I highly recommend
The only thing better than Danielle's service was her personality. Friendly, professional, knowledgeable, great energy and positivity... I would go there again just to have her help me!
Never had such a WONDERFUL EXPERIENCE with a storage facility like CubeSmart. As a Business Owner whose stored work equipment for years with different Storage Brands, this by far was the BEST & MOST PROFESSIONAL experience I ever encountered. For one, the cleanliness of the facility was immaculate and well maintained. I personally, observed detailed cleaning every time I was present, I was SO IMPRESSED, with their dedication to cleanliness of my Office area and Storage corridors. But the BEST EXPERIENCE, was the Facilities Manager, Danielle, who not only facilitated my rental needs, also accommodated my questions and concerns with detailed and professional remarks. And was PATIENCE enough to demonstrate several storage units. Not the usual “GHETTO EXPERIENCE” we have grown so accustomed too and tolerate because of a necessary and/or forced move. My last rental experience which facility I shall not name (MS), was infested with rodents which they just could not get under control. Which, I for one, don’t need those type of pets.lol. However, I’m not one to render glowing remarks, but CUDOS, I take my hat off to CubeSmart for just plain/old fashion “GOOD BUSINESS”. THANK YOU, Danielle, for your Friendliness, Professionalism and CUBE SMART for providing a delightful customer experience.
Very reasonable rates. The staff are always friendly and great you. I would recommend the Oak Forest location to anyone looking for a storage space.
I thoroughly enjoy the staff at the oak forest cubesmart. The management provides me with exceptional customer service. The professionalism and attention that I receive when Im at the oak forest location makes me want to continue my business with cubesmart just because of the personnel. If they were to depart this location it may give me pause if I would continue my business at this location. In today's state it is becoming extremely challenging to receive exceptional customer service so I greatly appreciate their service.
fast, friendly, clean
An excellent service. Tracy Henley the store manager was very helpful and very nice.
Tracy Rocks! She was very knowledgeable and extremely helpful!
They are really great guys outthere ,very helpful and friendly specially Danny and Tracy , they are appreciate the time and buisness , they finished all the application in very short time . And they know what they are doing . THANK YOU CUBESMART
Very professional, friendly, and knowledgable. I would definitely recommend CubeSmart Storage.
The manager Tracy was incredibly friendly and helpful! Great service!
Very clean and organized facility, It was my pleasure to deal with General manager Danie she was very knowledgeable with a sweetheart personality, she took time to answer all questions, showed me several units, took me on a tour to make sure I knew how to unlock gates and overhead doors, she went over CubeSmarts policies with me, so I'm going to say we are off to a great start
I thoroughly enjoy the customer service I always experience at the cube smart Oal Forest location. Dannie and Tracey are always attentive to my questions and concerns. I really appreciate them and their service. If it wasn’t for those two representatives, I would look for other storage options because the costs for cube smart is very expensive and not comparable to other storage facilities in the area which make be to consider other options.
The best place with the best customer service. Tracey Henley is the best manager I have seen in my entire life. She ease up everything that you need help with. I wish nationwide managers be like Tracey. #HighlyRecommendThisPlace
The people there are very nice and they know how to do there job
Had a great experience at CubeSmart. Tracy and Paris were great. They were so helpful and made the experience easy. Great place.
I love the fact that it is so clean and safe. I just dislike how small the garage is. It only fits 2 cars and there is often a pile up. Also there are only three dollies, I had to carry all my stuff up to the 2nd floor the unit. Needless to say it was not an enjoyable experience.
Always satisfied with the team and their service. Danni at the Oak Forest location took care of me last time I used CubeSmart, and shes the reason Im back again. The location is accessible, well kept, and accommodating. Don't hesitate to get a deal here when it's time to store your possessions!
My entire experience with Cube Smart has been wonderful. I was stressed out with getting a storage unit. I didn’t know what to expect since I had never done it before. From the initial phone call to the move-in, everyone was helpful and friendly. The unit is nice and clean. It’s climate controlled, bug-sprayed twice a month, and it’s safe. And it’s SO reasonably priced! The office manager, Tracy Henley, is a delight! She put me at ease and made the move stress-free. I highly recommend this facility!!
I got a great deal on my storage unit, and it is the perfect size! Moving my things in has been easy and convenient so far. I feel far more confident leaving my belongings at cube smart. You can only get in by having a proper code, and they offer insurance for your belongings! The staff was FANTASTIC to deal with. I reserved my unit online and not even an hour later they called to confirm my reservation and answer any questions. When I went in to see my unit, I was given a tour and told how everything works. My brother also got a deal because I mentioned that he referred me to the facility. Overall it's a great, safe place, with fantastic prices!
Always clean, the staff is friendly.
I have to say this is the cleanest storage facility I have ever experienced. The staff has been extremely helpful and courteous. From the first day I moved in with Danielle’s assistance to present with assistance by Tracy. Great friendly service is what they offer and it is greatly appreciated. CubeSmart gets an A+.
It’s great no problems there the best ppl ever
Cube smart is a great place to store your items very clean and customer service was very respectful.... Thanks to Tracey for helping me
Clean and orderly. Staff very friendly and helpful. Couldn’t give a 5 star rating because my unit was on the second floor and with only one service elevator to accommodate all ppl who had to move items in or take items out, it was inconvenient and rushing to have to wait. There were 6 customers coming and going trying to move using the one elevator and 3 flat bed dollies. Ppl were frustrated and moving was much slower. In a new facility such as that one, they should have planned 2-3 more elevators to save time and keep ppl moving. Bad decision when u have 2 floors.
Today was my first time renting with CubeSmart and my experience was excellent. The storages were clean and the staff was patient and helpful. Thank you Paris for making this a great experience.
Tracy made my storage leasing process a breeze. She was extremely helpful, professional and knowledgeable. She was patient and answered all of my questions. WONDERFUL customer service.
Tracy was very professional and helpful for my experience at CubeSmart.
Tracy was more then helpful in this process for us. She made everything clear to understand and the facility was so clean and secure we felt safe and great about storing out belongings here. Definitely recommend this place for anyone looking to storage belongings!
I have to say that I'm very pleased with the storage cleanliness and I definitely have to give much thanks and praise to Tracy for being such an outstanding,professional and caring person!!! She deserve 10 stars!!! Thank u for everything Tracy!! Sorry if I spelled your name wrong. But you are AWESOME!!!! MAY GOD CONTINUE TO BLESS YOU!!! Sincerely a very happy customer!!!! Erica...
They were very detail oriented and thoughtful. The location is very clean.
Wonderful staff, especiall Danielle Curtiss. Very organized and clean. Calls and inquiries always answered quick and accurately. Just wish there were more push carts available.
I have to give CubeSmart Self Storage an A++ rating. What a wonderful clean and welcoming organization. From the moment my wife and I walked in we were greeted with a very warm welcome and a great smile from "Tracey Henley". It was very nice because we had a horrendous. Nevertheless, Ms. Henley had a fantastic attitude and should be commended on her customer service skills. My wife and I really enjoyed talking to her and her professionalism was off the charts. Please hire more people like Ms. Tracey Henley. I have been a professional for many years and I know a gem when I encounter one and that is definitely what our experience have been with Tracey Henley and CubeSmart. Keep up the great job Ms. Tracey we really appreciate your time and efforts. Mr.&Mrs. Calhoun
Customer service I received was outstanding. The process was quick and easy and the manager (Dannie) was very professional. I was very impressed. I will definitely refer others.
Very nice place to rent from
Dannie is very professional, and the facility is always clean.
The Facility is excellent. Tracy , Store Manager was a delight to deal with. I not only rented a storage unit but also secured a spot for my boat for a great deal for both!
Very nice units and great store manager. Treats their customers well. Units are priced very reasonably and access times to units are more hours than other storage unit compared companies I have used in the past. Highly recommend!
Renting a unit was very easy. I reserved it online and got a call within hours to confirm. The day before my appointment, I got a reminder call to make sure I was still interested. When I got there, Tiffany was very friendly and helpful, she showed me my unit, took me to practice entering my door code and gave me all the info I needed. The facility is also very clean and easy and to navigate. They also have two carts that you can use when you unload your stuff so you can roll it to your unit. Overall, very impressed.
I rented out three storage lockers this summer and i couldn't have been more pleased. First, the online discounts caught my attention. Comparing to other companies, they had the best prices around Oak Forest. Secondly, everyone was courteous and helpful. Their customer service was exceptional. Thank you Danielle Curtis for taking the time to help me find the right storage lockers for my move. Lastly, the building was clean, secure and air conditioned.
We moved from Public Storage because of large rate increases. The facilities are nicer, the price is better and the people were a pleasure.
I would like to say that I really like the service that the workers give as well as the way that they keep the location very clean. Ms. Curtiss has an very kind spirit welcoming individual into the facilities and making sure that they have the right storage unit size, that you very comfortable with your choice. There should be many other worker like Ms. Danielle thanks for your politeness and service
Clean facilities, friendly staff & fare prices. Dannie, Tracey & Sonja ladies you rock!
This storage facility is very clean with friendly and professional staff. They were very attentive and willing to answer any questions I had. At first there were issues with the elevator due to some sort of an upgrade to their system and so there was a little of a delay with gaining access to the elevator, but it all worked out in the end. I highly recommend CubeSmart Self Storage, but if you choose this facility, be sure to apply on their website to receive discounts.
First impressions are ever-lasting. The moment I stepped in the door Danielle Curtis (aka Dannie) and staff made me feel at home. Their customer service skills were top notch. They were polite, courteous, patient, and authentic/sincere. They bent over backwards to show and explain the CubeSmart Oak Forest storage facility to ensure I would be comfortable and confident in renting storage space at this location. I highly recommend patronizing this location.
Very clean and accessible unit. Tracy provided excellent customer service to accommodate my storage needs.
you did an excellent job. Even with working with the problems from the other customer. Thank you so much.
Dani and her associate were very cheerful and went above and beyond to make sure I was entirely familiar with the facility and the In-out procedure. Would recommend to anyone looking for storage space. Also, the facility is spotless.. I never used a storage facility before, but this one sets a pretty high bar.
Nice place nice people
Staff is very pleasant and helpful. Clean facility and safe. Danny is great!!!
The staff treats their customers well. Its a pleasure doing business with them. The staff here is what separates them from the rest of storage companies. The facility seems clean and well maintained.
Excellent facility. Clean and secure with a knowledgeable and friendly staff. Competitive prices.
The attendant was very nice and answered all our questions. Facility was clean.
Reserved storage for the first time and the ladies at this location are so helpful and friendly. They made it easy and painless which I appreciated. The facility is brand new and the unit we reserved had never been used. There are hand carts available to use and an elevator. It's very clean and the location is great.
Highly recommend this location! The facility is clean and accessible. Danielle was AMAZING and EXTREMELY helpful and walked through everything! If you're looking for storage pain this it! Price is best and units/facility is in wonderful condition!!!
Both my initial contact/signing up with CubeSmart 6 months ago, and the subsequent time that I dealt with the office staff, were outstanding. They were customer focused, responsive, and friendly. Well done! Bob K.
I had a great experience Dannie was a good person to work with she explain my options and gave me the tour.then work with me I ended up renting two spots for my boat.
CubeSmart is just the environment that we need to sort and store our extra stuff. The service and support always totally surpass our expectations.
Friendly and knowledgeable staff, clean offices and building, and more affordable than competition by more than 100$. I highly recommend this facility.
Danielle is great. Facility is exceptionally clean. I recommended after my initial tour. DLT
The Oak Forest location is great...It's clean and secure...I'll definitely use them again if needed...Danny is very helpful and cares about her customers...Overall, this is a great business.
Great customer service by Grselda thanks for all your help
Amazing customer service during a stressful moving time! This facility is clean, the units are easy to access and secure and best was the personal attention. The representative obviously enjoys what she does and listens to your needs rather than push you into a unit you don't need. I recommend this place to anyone needing storage help.
Clean, climate controlled, size wanted at the right price and General Manager, Danielle, was a pleasure to deal with. This location has been open for 1 year + according to Danielle and due to her fine efforts believe this location will be filled up quickly.
From the moment i moved in until the day I moved out this facility has been nothing but exceptional! Danielle and Janie have always offered great customer service and i will definitely refer people to this fantastic facility. Thank you for all you have done.
I have been with several storage places in the C C Hills Area. But never had the attention and service that I now get at CubeSmart . This was a blessing to come to this location on the frontage road in Oak Forest, ill. The service is Super and the storage area is absolutely fantastic. I will never go anywhere else for storage. The Mamager Danyell is so kind and Sweet , it's like having a family member watching over your belongings 24-7.i love this place!!!!!
Very clean! Manager Janie Ramirez was very helpful, explained everything , showed me around and was so nice! I really like how safe I felt. I highly recommend Cubesmart!! Thank you!!
This CubeSmart is very clean and safe. Janie is also a great help and was super friendly! Also, it is very affordable. I'm actually moving stuff from one storage unit to this one because of the tremendous price difference.
This CubeSmart is wonderful. It is always clean, and the security is handled well. An extra plus -- the ladies who work in the office are very sweet and are extra helpful all the time! I feel confident that my belongings are safe, and that is the most important thing to me.
Janie Ramirez was so very helpful!!! She helped us find the perfect size storage space!!!
Great customer service, and extremely clean climate controlled environment.
I visited another self storage before but what I experienced with CubeSmart self storge it changed my I ideas about my the self storge and all self storge are not created equally so I loved it and very good doing bushes with them. Thanks
The customer service was outstanding and made me feel like a valued customer. Couldn't ask for a better experience in that regard!
This place is the best storage facilities I have ever used! It's was always clean and they have excellent customer service and managers, most notably Danni. Thanks Cube Smart!
Mela was extremely helpful, pleasant, and knowledgable.
Clean and organized no problem setting up my account fast and easy
Great customer service and clean climate control environment....
Located off the intersection of I-57 and I-80, iStorage on 4325 Frontage Rd offers budget-friendly storage units in Oak Forest, IL. In addition to Oak Forest, we proudly serve the residents and businesses of Midlothian, Country Club Hills and South Holland.
Our facility offers a wide range of unit sizes and bonus features like drive-up access, temperature controlled storage and parking for cars, trailers and RVs. All tenants enjoy flexible month-to-month leases and online payment options.
At iStorage, we know it’s important for you to feel confident your possessions are safe. Our Oak Forest facility features enclosed indoor units, a controlled entrance, video recording and expert lighting.
Need more storage options? Check out our nearby Crestwood storage location.
Our facility has a number of great features such as:
- 24 hour video recording on the premises
- Business Storage
- Deliveries Accepted
- Electronic Gate Access
- Extended Access Hours
- Locks Available for Purchase
- Moving Supplies Available for Purchase
- Well-Lit Facility
- Month-To-Month Leases
- No Deposit Required
- 10% Active Duty Military Discount
Driving Directions to iStorage on 4325 Frontage Rd
From Oak Lawn
- Head south on IL-50 S/S Cicero Ave.
- Turn left onto US-6/W 159th St.
- Turn right onto Pulaski Rd.
- Turn right onto Frontage Rd.
- iStorage will be on the left.
From Hazel Crest
- Head north on Kedzie Ave.
- Turn left onto W 167th St.
- Turn right onto Kilbourne Ave.
- Turn left onto Frontage Rd.
- Our storage facility will be on the left.
From South Holland
- Head west on W 162nd St.
- Turn left onto Park Ave.
- Turn right onto W 167th St.
- Turn right onto Kilbourn Ave.
- Turn left onto Frontage Rd.
- iStorage will be on the left.
Reviews for iStorage Oak Forest, IL - Frontage Rd
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