Storage Units at 2748 Southwest Blvd in Kansas City, MO 64108

I want to give a shout out to Josh he was amazing and very helpful!!! More businesses need employees like him.

Great experience. Josh was very helpful.

Joshua was awesome. Super easy to work with

Joshua is wonderfully nice and genuine. Not pushy at all, just the right amount of helpful!

Josh was wonderful and a big help getting my unit

Josh was great, easy rental process!

I think is name was Josh or something like that but man I got to say i appreciate the time he took to make sure I knew what I needed to know, got me the unit I needed and did it so quickly as well, very professional. definitely would recommend 10/10

Oh Joshua super great post

Josh was very helpful at helping me find the right storage for me that I needed. Very cool guy anybody looking for storage make sure you stop by and see josh

Very helpful and responsive to our needs! Great place for storage.

Very helpful!

I’ve been at iStorage for about a year and haven’t had any issues. Ben, the current property manager, is always helpful if I do need anything

Josh is very helpful

Great customer service with Joshua! I did have my vehicle stored here while I was overseas and have No issues..safe.. very convenient!

Ben did a fantastic job with helping me. Nothing but personable, and had a very eager willingness to help! Thanks!

Working with Ben was great. And using a clean facility is nice.

Ben is the best! Really enjoyed speaking with him when I originally picked out my unit, he helped me get the right size and strategically think through moving things in. Incredibly helpful and knowledgeable and always on top of it. Great place for storage!

Getting the Storage unit was easy everything online. Easy access to the unit. Appreciate knowing my personal belongings were safe. Thanks!

Ben was very helpful! The facility was in a good location close to Amtrak. We drove from Jefferson City Missouri up to Kansas City to take a train to Arizona for vacation. I used the storage facility to store my car during our vacation

Quick and easy registration

Ben was a great help to my girlfriend who needed to move her stuff in.

Ben took great care of us. We highly commend this storage facility!

A great place to store things safely! You can bring your own lock, but I was able to buy a great lock from the Manager Ben. He was super helpful and knowledgeable when it came to giving me all the information I needed to make the best choice for a unit! Overall a great experience and I highly recommend them!!

Ben was really great, helped me make sure I got the space perfect for my situation

Awesome facility! Great service when I need help, too. Thank you!

One of the best facilities I have used. We used this location for work needs as I also had to manage out of state. The management, especially the manager on duty I always worked with was amazing. Made everything so easy and always communicated with me. I would absolutely recommend this place to anyone!

Ben is super sweet and helpful when I went to ask about unit prices! Helped answer all my questions!

Awesome staff. Nice and clean

Super easy to work with, access to unit during closed hours was nice, issue with lock/key once and office provided new lock. Great customer service - prices jumped up quickly after a few months so maybe not best for long term storage but for short term was great!

Excellent customer service 😄😄😄😄

Thank you so much for helping Joe and I. We needed a space wick and fast! The customer service was so amazing and the process was quick. We appreciate your service and we will recommend you to others.

I'm still new to it but so far so good

Thanks Nancy and Ben

Nancy and Ben are great

They have always been so helpful and friendly. We’ve had two separate storage units at this location, and while the location is convenient for me, but I always recommend it to friends because of the great service.

ben was the sweetest and so helpful and informative :) thank you!!

Great customer service! Helped with a last minute change and were super helpful and kind. Highly recommend ☺️

Very nice staff very secure storage facility. Gated. Never had a problem

They have gone above and beyond! I LOVE this place and would recommend them to anyone

Nancy was fantanstic

Ben and Nancy are the bomb

Really great costumer service , thanks

Great facility!

Ben is amazing! Thanks for all you do

Great place, Ben was very helpful!

If you forget your payment they will remind you respectfully that you are running late and give you plenty of time to make the payment

Safe, secure, and staff is very friendly!

Came in to visit a friend, while riding my bike I dropped my phone. Kevin and Ben found it and found me. Returning it before I knew I had dropped it. Thank you istorage for being so honest trustworthy and reliable!

Excellent customer service. Clean, well run facility.

Alex was very helpful and made it easy and stress less.

Alex did right by me exchange a smaller one for a bigger size

Alex did an great job helping me.

As stated before the place is kept very clean and is very secure! 5he staff is very personable and helpful without being intrusive! There are several storage places in the area this one stands out above the rest!

Great service by Nancy thanks. Ever time I come Nancy gives outstanding service...

Alex has been the most helpful reliable informational Chris Matic lending hand kind of guy today.I gave him six stars but it didn’t give me the option. Thank you Alex? and lovely picture by the way

Alex is great

Alex was great

Jennifer was very friendly and accomidating!!

Jennifer was very helpful! It was a way better experience then I’ve had dealing with other companies!! Thank you!

This place has the best customer service that far surpassed my expectations for what I would expect from a nice apartment complex or hotel, but never a storage unit. Never would have thought the staff would be so helpful at a storage facility. Alex has been so beyond helpful and goes out of his way to help out and when Jennifer is here on his days off I know I'm still getting extra help and in great hands. Whether you own a business like I do or have other storage needs this is a great place if you are lucky enough to get a spot that fits your needs. I normally don't write reviews but Alex and his team have done an amazing job at this facility. Business owners especially I would highly recommend them.

Jennifer was outstanding

Alex was amazing! He was very helpful! He is also a good friend!

Alex was very helpful! Recommend this place to anyone! Alex makes you laugh and will make you feel great! Thank you Alex for helping!

Very helpful. Need more people like these two kids. Jennifer at 78 th. St. And Alex on SWBlvd.

Jennifer B. Has been a heart help and her costumer service is one of the best I have had since I have been coming here

Alex was very accommodating to a last minute request for a space. Very friendly and helpful.

We came into istorage, after having some terrible experiences at other storage places, and Nancy, who was very friendly & very professional, helped me to get the storage I needed. Never met anyone so friendly & knowledgeable about there work. You could tell she really loves what she's doing at her job. Thank you Nancy for all of your help. Edit 2.18.22 Jennifer B and Alex are so helpful I rented here AGAIN. Great site!

Greats rates, property manager Alex Hansen is Awesome he took his time out to go over the details, and was very patient and drove me to my unit in his personal vehicle so I didn't have to walk in 10 degree weather. Thank you Alex!

Jennifer B was a HUGE help this morning. I didn't have the first clue about storage when I walked in the door. Now I feel confident in my storage choices and will be prepared to rent shortly in the future. Hopefully she gets a promotion to manager at the facility nearest my house!!! I will be recommending wherever she lands to everyone I know for their storage needs.

My visit and experience with istorage self storage was wonderful Alex was really a great help and I look forward to working with him in the future. Alex was the perfect gentleman throughout the whole experience thank you

My experience that I storage Kansas City was wonderful Alex was a true gentleman and very knowledgeable on the units and we really appreciate him and look forward to working with him in the future thank you

Amazing service from Alex !

Alex was absolutely amazing!!! He definitely helped us out in a time of need! Definitely recommend!!!

Jennifer B is awesome! Love her personality very friendly and professional! Highly recommend

Quick & easy service. Very helpful

Super friendly service! Fast, and easy to start up, as well. Nancy will take good care of you, and all you your needs!

Nanci was very nice and helpful!

I have a unit here and it's been great No complaints

Nancy was very friendly and nice. She was super helpful and guided me through the process very fast.

Istorage is at a very convenient location for us. It’s always clean and well maintained. Entering and exiting is never a problem and you can always count on Nanci’s enthusiastic assistance when there

Moved out nanci was a big help. Super kind and friendly!!

Nancy is great.

Nancy always provides excellent customer service. Units consistently clean and secure!

Nanci was amazing and her customer service was great she answered all of my questions and explained everything in detail! All around great experience!

Nanci was great with customer service and explaining everything. Very professional and a great attitude!

Great experience!!

My interaction with Nanci was fantastic. She made the process of opening a storage unit very smooth and easy.

Nanci was a great help!! Very kind and patient. I rented the 10x10 Exterior, Non-Temperature Controlled, Drive-Up Access unit for 2 months. I purchased a lock from iStorage and it felt secure.

Nancy is awesome

Nanci was the best!!!

Nancy is top notch!

Outstanding service :) Nanci is the best

Nancy was extremely helpful, professional, and informative. She is an asset to iStorage!

Great storage space; clean, well-organized and secure with obvious continued capital investment for security and upkeep. Nanci, the property manager, is knowledgeable, pleasant and extraordinary helpful. I wouldn’t hesitate to recommend the facility.

Nanci was absolutely amazing! She is very personable and made my move in process hassle free! Such an amazing experience!

Came to get prices and Nancy was great. Will be back in 2 weeks to get a storage. Great prices and customer service. Nancy blew me away with great service, getting my storage this weekend ! Nancy is the best.great service everytime

Nanci is super nice and helpful and gave great advice on how to store and what init would work :)

Nanci was great! Very thorough and friendly!

Excellent customer service from Nancy, quick response on our rental request, easy setup, and clean office and facilities!

Nancy has the BEST SERVICE

Nanci Was Very Great She Got Me In And Out Very Fast She’s Really Respectful I Can Also Tell She Loves Her Job

Nanci was wonderful, explained everything very well, showed me the unit, very professional. Very pleasant experience. Highly recommend this place!

Nancy gives great service

Nancy was a gem to work with and got me taken care of with all my storage needs. Great location and service!

Nancy got us un quickly great service

Good friendly staff and eazy access to the units

Nancy (manager on duty) was great! She set me up nicely!

Convenient location and well maintained. Nancy from the front office was fantastic and very helpful and nice. I wasnt able to make it to my appointment and showed up right before closing time and she was still very helpful and didn't skip over anything. Getting the unit wasn't stressful at all.

Awesome same day service! Got me taken care of at a great price.

Nanci is very sales oriented and pleasant. She showed me two units and sold me two humidity canisters. Her employer should be very proud to have her as their representative.

Nancy was very helpful! Great customer service and great to chat with.

Nancy at iStorage was incredibly helpful as opened a new storage unit. She took the extra time to insure I was completely satisfied with the unit. Great customer service and easy experience.

Been renting here for years Nancy is the best every time I come here Nancy is great. Nancy is great

Nanci was was very informative and clear on rates and everything, even helped me protect my belongings. Thank you istorage and thank you Nanci.

Great service

Special shout out to Nanci, who always is beyond kind whenever I call with any questions. Your kindness and customer service are so greatly appreciated.

Nancie great service

Nancy and Penn storage have been great. I highly recommend this storage facility.

Naci is great!

Very well run and clean storage facility. Nanci at the desk was extremely helpful. Easy to use auto pay system also makes this place very convenient. Thank you for your help!

Nancy she's amazing

Nanci she is amazing good work

Convenient and friendly service from Nanci

Nancy was very helpful for me! Great customer service and very happy to be a customer here. Thank you Nancy!

went there yesterday 2-4-2021 and Nancy was just the best at showing me how to use the new gate_it was pretty cold and yet she went outside just to make sure I knew how to open the gate...wow thats a massive new gate! she never fails to ask if I need any help and is always pleasant and kind..its always great to see her because she is sincere about helping everyone

Price is good units are clean & Nanci was so helpful. Got us a unit in no time with no hassle. You’ll be glad you rented here!!! It’s nice to find good customer service.

Nanci was so nice and wonderful. Very happy that my boyfriend and I got to meet her. She gave great customer service. Happy to be a customer here now

I have been coming to these units since 2002.Love this place .Miss Nanci Pivinsky is also a very nice employee for the company.we truly appreciate her.

Nancy was very polite and helpful. Great customer service!

Nanci was very knowledgeable and recommended different sizes depending on the items I mentioned. The whole process was easy and fast !

Nancie at istorage was kind courteous and extremely helpful, prices are wonderful.Got an additional unit and as always ahe was personable and kind and friendly. I love the ease of storage rental services and how she always makes me smile and feel welcome like I'm family.

Nanci is incredible I recommend plenty a todos les recomiendo venir aqui

Thank You Nanci you made my day! 😁

Customer service was great. Nanci was able to find the appropriate unit for me and had me signed up in no time at all.

Nancy took care of me and went out of her way to help me find the perfect storage unit I was looking for. She always give great service. Updated - Moving out was easy and simple. Nancy provided great service. Thank you!

Had a fabulous experience, Nanci did a great job at sharing options and was very friendly and knowledgeable - Great job!

Angie is awesome she was very helpful and friendly

Nanci made this process a breeze!

Nancy was amazing very knowledgeable felt like I’ve known her for years she made the experience fast and easy .... was definitely having the worst day and she made it so much easier

Nanci was a professional deal with me in my follow-up after the reservation by calling. She is nice 🌹

Nancy always gives excellent service

She was so nice, she was so informative about how to use the lock system here. I’ll recommend her and istorage to all My friends and family.

Nancy good service

Nanci's customer service today was excellent. She provided a thorough explanation of the services offered here and was patient and receptive to answering the questions I had.

Nancy the lady at reception was the reason this place is amazing. Keep rocking on - Gary & Chris

Nancy was very friendly. Not a fan of the required insurance fee though. It was a fee that wasn’t included in the online price.

Facility was very clean, even with the train tracks running along beside. Personnel was amazing.. Facility manager, Nancy, was absolutely a true god send considering I had just purchased my first unit by auction online and had not a clue as to what I was supposed to do or how the time line of such things went. So if you are local to this istorage and are looking for a SUPER CLEAN facility with great customer service then NANCY@ this location is your gal!

Nice great service by nancy

Nancy was fun! Great service! A little pushy about the Google reviews (she wanted me to review them like right then and there....while I was still signing up for a unit???). Please allow your customer to experience you first in the future.

Great service every time I come here everybody is great

This was so easy. Great unit and facility. Nancy is extremely efficient, knowledgeable and very sweet. I highly recommend.

Every time I come the service is excellent.

Easy Check-In. Fast and convenient to downtown. Nanci dropped what she was doing to help as I drove up. Updated 11/5/20: Just rented a second unit from Nancy. Couldn’t be easier!

Very helpful staff. Thorough explanation of all the details.

Great service thanks Nancy👍

Nancy great service thank you.

Nancy was great very nice easy to rent just over all great service

Very helpful and understanding of all situations

Nancy is the bomb, rent here shes great!

Nancy has been nothing short of amazing! Always helpful and kind every time i come.

I feel very comfortable using this storage company and leaving my belongings here. Nanci was so helpful and accommodating!

Nanci is very informative and caring and walked me through every step of the way.

Super clean facility, really helpful customer service. This lady was super informative, knew her stuff, helped us around the lot and answered all questions. Great place that's 24hrs.

Nanci was great to work with. Very professional and got me out quickly

Nancy is fantastic! From the initial phone call to the walkthrough and paperwork Nancy made the entire experience pleasant. iStorage is lucky to have Nancy!

Nice and clean

Really great customer service, girl said she normally worked at a different location which made me nervous but she was a total pro , super sweet and professional ( sorry I can't remember her name) , great deal on car storage too!

Great customer service by nancy! Thank you

Nancy is the best thank you

Had a pleasant experience with Nanci! She was very helpful and I’d recommend this place to anyone.

I absolutely enjoyed working with nanci she was very sweet and sooooo professional.....got done in timely manner I would recommend her

Friendly staff made things very easy and quick ask for Nanci she will make things as simple and easy as need be

Superior customer service. Nancy and LeeAnn were excellent!

Great customer service, friendly, short wait time and great communication.

Nanci was awesome! Fun to talk to and great service!!

Super smooth and friendly! Was helped by Nanci and Leanne

Leanne and Nanci are the prime example of customer satisfaction. Great attitude and extremely helpful. Wonderful place to rent storage.

Great people Nanci Leanne were great help

Nanci was so fantastic and helpful. She was very knowledgeable and proactive during the entire process. Also, she recommended a fantastic lunch spot that she was not wrong about, it was delicious. Great service all around at this facility!

There aren't enough Gold Stars or words of praise for Nanci's amazing and stellar customer service. Besides her friendly and knowledgeable professionalism and attention to detail to help accommodate my storage needs, she went above and beyond her duties to respond quickly, efficiently and with incredible kindness to an unexpected challenge that popped up during an already difficult and emotional move. I felt truly cared about as a person which is so rare in the service industry. I highly recommend IStorage for the services they provide and if Nanci is representative of other people who work for this company, they raise the bar extremely high for the quality and conscientious care they deliver. Thank you so much!

Great place for storage. Leanne was super friendly and helpful.

Great place for my needs,Nanci is a pro.and and.cares of every detail,units are clean and she makes sure i"d. understood pros and cons contained in the paperwoork..thanks to Nanci. got peace of mind and know my belongins are protected.Congrats.shes' great at what she does ....Hector Ruiz

Nanci was the most polite and professional property manager I’ve ever experienced at a rental facility! Thank you, Nanci for going above and beyond. You made my rental experience very pleasant.

Nancy is the best

I had a wonderful experience for the first time at istorage. My customer service representative was Nanci and she was a breath of fresh air,polite, and made everything so simple and understanding.....I will definitely refer istorage to my friends and family.

Close to town, good business. Nancy is awesome, really friendly, professional and proactive

Nancy was more than ready for all my questions and gave me the best deal possible.

Wanda was very helpful, I don’t know that she works at this place all the time but she was very helpful in getting me set up.....Nanci is a sweetheart and takes great pride in her job - she is great! I tried to leave another review today but I guess you can only leave one, too bad because these people are fabulous! I was able to edit this so adding on to it. I broke my key off in my lock, completely my fault. There was the nicest man there to help me, I believe his name is Reggie and he works here, or at one of the other locations, I’m not sure. He went above, and beyond to help me and got the lock off for me. He was very kind and he saved me a lot of money! I don’t know what I would’ve done if he wasn’t there because I had men on their way with a full truck. He saved the day!

Nanci good service

Nanci good service

Nanci its great

Thanks to Nancy!!!

Nanci in the office is great to deal with. She was quick and helpful. Couldn’t be happier!!! Ask for Nanci!

Nanci was very helpful and got me all set up with my unit. The customer service here is great!

Nanci was very helpful and nice and polity . Would recommend this place.

Nanci was super helpful & got me set up with my first storage unit!

Nancy is great renting. with lloyd

Nancy was great ! Good prices !

Of all the managers that have been here in the decades I have used this facility, Nancy has, by far, been the best I've worked with.

Nanci is the bomb.

Nanci made it easy, great customer service. She explained all the details in a friendly caring manner. Thank you Nanci for beingso kind

Outstanding job by Nancy

Easy check-in process with health and safety precautions in mind. Storage units are clean upon rental and the property is attended to very well. Nanci does an excellent job and provides great customer service.

We had a great experience with Nanci at Penn Valley IStorage. She helped me reserve the unit over the phone at the last minute (we were en route with a truckload of furniture from out of state) and even arranged for us to get access to our key and unit for check-in after normal office hours so that we could get everything unloaded. The unit was clean, easy to access, and we really appreciated the extra help.

Nancy is so professional and kind great service thanks

Nancy was incredible sweet and beyond helpful. Could not have gone more smoothly!

Nanci was superb and professional rented with Barbara Bailey today

Great prices

Nancy and the staff are the best!! Very friendly and professional , the grounds are always clean and secure. I wouldn't rent anywhere else but here!

Nanci gives customer service like it should be. Very helpful and very professional 10 Stars. - Joe Ryce Upright Cleaning Service

What a pleasant person Nancy was GREAT!!!! Explained everything in detail

Nancy was very friendly and helpful. Her positive attitude was welcoming during this unfortunate pandemic. She is very informed and experienced. I was pleased with my first visit at iStorage.

Nancy as great

I was impressed by Nancy's exceptional professionalism. She was delightful and helpful!

Nancy is the best person in the world! You need to come rent from her!

Great service from Nancy. Glad I came

Nancy was great

Great service Nancy was very helpful and time efficient!!!!

Awesome experience with LeAnne. I was ready to downsize my unit...LeAnn was super helpful and made the process easy! I had movers on standby and was able to move out of the larger unit the same day! I have had a unit at this location for about 8 months now and have worked with most of the staff at this point. All are super helpful..Nancy & LeAnn in particular!

Great Amazing Staff Nancy always great to assist with customers !!!

Great place to do business

Nancy is phenomenal and she has excellent customer service and went above and beyond to make sure we had a great storage unit. I highly recommend

Nancy is wonderful and very helpful. I would definitely recommend istorage. Nancy will take great care of you.

Came in to this location with questions and the young lady Leanne was on duty. This was a great experience with customer service she was amazing a d was set up with a great promo on a 10 by 20 storage Nancy is great

Nancy is great thanks for your help with my door today

Competitive pricing on storage, and Nancy was incredibly helpful in finding the right fit for my needs. Highly recommended.

NANCY IS THE BEST

Great job by nancie be back in 2 weeks to rent

Nancy and Leanne we’re awesome!! They made the process easy and fast!! Would definitely recommend this facility to anyone.

Leanne is great and will hook you up with everything you need for your storage journey. Very professional and friendly, she makes sure you get the best deal possible. I highly recommend istorage on the Blvd.

Nancy was amazing and really helpful. She made the process extremely smooth during a difficult time in my life. I would highly recommend istorage.

nancy moved me out today and she was wonderful!

Nacy is the best. Renting storage space has never been a fun experience until today!!!! Thank you Nacy

Nancy gives superb continuing good service

Nanci was very helpful be back end of the month

Good prices!!!

Here for be back bet week Nancy was great

Came with my mom and Nancy did a wonderful job with customer service

Been renting here for years nancy is always super efficient and so nice thanks nancy for your kindness and hard work just rented another storage i have rented from Nancy for years she is great

Nacy Is Great!!!!

Nancy has great customer service. Very polite and explains everything in detail. I highly recommend Istorage

Moving out today Nancy was very helpful and curious! Highly recommend!!!

Always friendly & professional service... especially from Nancy

Nancy is amazing!! I love how clean the place is, and how friendly she is. Moving out tonight Nancy has been great thanks

Leanne and Nanci were very helpful and got me into a storage unit fast. I'm glad I came here. Came in to pay and may get another unit next week Nancy is wonderful

Nancy and Leanne and did amazing!! Moved out today!! Great storage rental experience for the few years Ive rented here. Super easy!

Speaking with Nanci, she was helpful and courteous in updating our account. We’ve had no issues with our service and are happy to have a storage space!

Nancy has been so helpful and and caring about people and has even helped me rent a storage unit I cant wait to got more units here

Price units Nancy is great

Update: The checkout was very quick and Nancy helped me with the moveout. I appreciate her help and would recommend their service to everyone! This is my first time using a storage service. Thanks Nancy for the detailed explanation and warmest help!

Nancy was great

Nancy made an otherwise stressful situation easy and fun. If only customer service was like this at the other units I’ve had!

Nanci gave me great customer service from the time I entered the building. She was very nice and friendly. She escorted me to my unit and gave me thorough instructions on how to use everything. I would definitely recommend this location for anyone looking for a storage unit.

The storage unit is clean as well as the whole facility. Nanci was very informative and told me about what to expect before I rented my unit. Would recommend anyone looking to store their items to rent a unit here.

Great place. Great customer service. Nancy was great!!

Nanci has been very helpful from the first time I talked to her. She is kind, and very patient with her customers. She knows every aspect of her job. Great customer service skills. She is a delight! I would recommend Istorage Penn valley to anyone.

Bought a unit today by Nancy. Great experience!! Thanks

Leanne was very helpful and very informative!

Nancy did a great job getting me set up!

Nancy helped me, very polite

Nancy went over the top to accommodate my storage needs. Couldn’t be happier!

Nancy was very friendly and helpful. A good soul with a savvy mind. Does she have what it takes...yes she does. So come see Nancy and let her find you a great unit to put your extra things in. The bigger the unit the bigger the prize

Nancy was AWESOME!! I had had more stuff than space and she quickly found another unit right next door to make the move easier. Came to see Nancy to inquire about another unit and as always she was the ultimate in customer service and professionalism. She had everything prepared in no time. .And she is a joy to work with. Highly recommend.

Nanci is great

Checked out today and Nancy was awesome as always..

Nancy was great

Nancy has given us excellent service for years, thank you Nancy

Nancy is awesome thanks for everything going beyond our expectations..... The Finley's

Great and quick service from Nancy!

We've rent from iStorage self storage for at least 3 years. We've never ever had any issues what so ever. I want to give Nancy whom always gives excellent service. Her customer service has been outstanding!! She knows us by our names upon entering the site. If you don't understand something she always explains everything with patients and a smile. She has kept us updated on changes that have taken place with the company. So she has created a comfort zone for us with her knowledge. We're glad to know her as a person. Great employee you have!! She's at it again... Great service always curtious!!!

Nancy was very sweet and informative. Great customer service. :)

Great service from Nancy and Leanne. Very helpful. Thanks!!

Great service Nancy was very knowledgeable high recommended

Nancy always do great service. Thanks!!!!

Nancy and Leanne were very helpful from the moment I walked in, There smiles were welcoming and service all around great!

Very friendly and helpful. Super nice atmosphere

Nancy Has Great Customer Service 😁

Thanks nacey and wonda back to pY gret ser v thx

Great customer service by nancy. Evertime I come in its great service

Great service!! Clean property. Nancy is wonderful. Great location and super easy.

Nancy was amazing, and very knowledgeable! I would recommend this location to everyone looking for storage. (UPDATE) after reviewing everything I asked if there were any specials for signing up and I was told no multiple times. I went home and searched online and I see there is a first month free that I would have loved to have been told about this.

Fantastic service and well upkept. Nancy was great

Nancy was wonderful very personable made me feel very comfortable and welcome. Felt like family

Nanci did a great job thanks every time I come here Nancy gives out standing service thanks Nancy

Nancy was awesome!

Nancy was a sweet a sweet heart...!

Outstanding service by Nancy

Nancy was great! She fixed all the issues that the call center created.

Nancy excelent Service Thanks you

Nancy

Nancy was great! Her energy is contagious. She is extremely friendly, very thorough, and was able to answer all of our questions. She made the process smooth, easy, and quick.

Thanks Nancy!!! For an awesome storage and price! Little do you know you helped me out ALOT TODAY

Great costumer service by Nancy!

A wonderful storage space, Nancy was a huge help! Would highly recommend!

Ms. Nancy was great she answered all of our questions n made sure I was okay with leaving my stuff n it will be safe.

Nancy was awesome. Super easy and extremely helpful. Whole process took less then 5 minutes.

Fantastic service! I have had a unit for a few years and it's been easy and wonderful! Nancy, who works the counter, has been a real help! Highly recommend!

Nancy did a great job. Customer service was outstanding.

Heard great things about this place. And especially Nancy. She was very easy to work with and professional 🤗

Nancy is great thanks for you help today

Nacy is always so helpful!😁😁 great job! Thanks!

Nancy- Nice and friendly .. great help.

Nancy- Very friendly, helpful, and kind !!

Nancy done a great job helping me .Iwill enjoy the stay here

Nancy is the best, hands down! Extremely polite and very professional. She sets the standard for the the industry and makes you feel right at home. Definitely good people! I highly recommend the Penn Valley istorage whether it be for short term, or if storage is needed for a longer period of time, they can definitely accommodate your needs..

Great staff and a very nice facility for storing your things.

Great customer service, Nancy did a great job on sign up!

So far so good. Great customer service. Had an issue with dual payment options, but otherwise was great. Unit was clean and empty, ready to move in. Great day at the site, moving out since we don't need the unit anymore. Nancy has been a big help, and I can't be happier with the experience.

Nancy was a great help and offered great service and was very fast within a minute. Nancy helped me with my lock today. Always great service

Very good customer service. Ms. Nancy was very nice and very hospitable. Very knowledgeable with storage unit. Very, very pleasant. She's the best👍👍👍👍 moving out today. Ms. Nancy is the best. Come to her for your storage needs.👍👍👍👍💖💖💖

This storage facility have very helpfull, fantastic front desk her name is Nanci. Back again this storage company and Nancy are the best in town, great customer service every time

Nancy can sell a tropical island to a polar bear and make it feel like they recieved a great deal at double the price of a larger island, she is a very sweet person and was a lot of help! And Alex was great too, they both are stellar employees.

Great service! Fast, easy, & reliable! Nancy was such a sweetheart, & made everything smooth & dandy. Made me feel right at home and made everything easy! Definitely recommend renting a unit here! No one around town can compre!! Thank you once again, Nancy!! Great service from Nancy and David today! Made it fast and simple today! Thank you guys!

Nancy the on-site manager was great help when my lock key broke! Also want to give a shoutout to Alex for finding my wallet! All awesome people here at istorage!!

I've had the best experience today no worries no hassle just plain old great customer service. A lady named Nanci made my moving easier for me. Thanks so much!

Great customer service... Nancy is very helpful great customer service always helpful

Nancy was great and so helpful and knowledgeable

Nancy was awesome and very good at rental of unit

Nancy is a great person to work with she even stay late to get help me and my son out

Nancy is most helpful and knowledgeable. I’m glad she’s one of the managers at this location. I would definitely recommend her for your storage needs Nancy Rocks! Great service!

Very pleasant very helpful very fun

Nancy was very helpful and took the initiative to make sure we had a unit.!

Nancy was awesome. She helped me figure things out in a rushed situation.

Nandi is very professional and personable

Moving out today, but Nanci is the best!

Have been renting a unit for 1 year - Nancy has always been super helpful. Clean facility and great customer service.

Nanci took great care of me and helping me find the right storage unit. Been here for about too months with no issues and my unit has had no weather or animal issues.

Just an awesome experience! Very knowledgeable, friendly staff...Nanci is the best! Rented at this location many times the past few years and will be for the foreseeable future! Met Nanci’s boss, Wanda, and they both are wonderful to work with!

Nancy was great. I would recommend if you need a place to storage stuff.

Nancy was incredibly helpful with getting my units! She made sure all of my packages were delivered safely and in time!

Nancy, Is EXCELLENT!!!

Nancy must be from the old school of customer service. She is awesome. She understands that the way you treat people makes or breaks your business. 10 Gold Stars Nancy!

Nancy did an awesome job on getting us the right size unit for our stuff.

Nanci is the worlds best employee😁

This is the best storage!!!!!!! They have the best deal for what I'm looking for.

Nancy was very sweet and helpful!

Nancy has taken care of us for years always polite and professional great service thanks nanci

Nancy is wonderful to work with and always watching out!

Nancy always gives excellent service with a smile

Excellent services by Nancy, great customer service. I highly recommend her.

Nancy was incredibly helpful! One of the nicest people I’ve ever gotten to work with. If you need storage in KC, this is absolutely where you should do it. Moving out today! It couldn’t have been smoother. Thanks again!

Nancy is always so nice and great service

Been here for years Nancy and Terry are the best, outstanding service

Excellent service by Nancy for years

Great location, great service. Nancy rules!!

Nancy gave great service again ca.e back twice and outsta di g service

Nancy is the bomb! She’s very helpful and such a better experience compared to public storage!

Great experience Nancy was outstanding

Nancy is great and wonderful excellent service always

Nancy gives great service great location

Nancy was very helpful! Very nice and informative. Definitely a great place to rent from!

Nancy gives excdllant ser i e klass co

Time to move out of my unit today but I will be back have rented from Nancy three times she is the best in town and goes the extra mile with a smile

Excellent service from Nancy every time I pay my bill

Very friendly and outgoing. Nancy is fantastic.

Nanci was very helpful to help me figure out several months storage. And she helps when I cant remember my unit

Very clean canisha was very helpful

Nancy is lovely and so down to earth!! Thank you for your services ❤❤

Nacy is a great general manager she gives a acceptable services

Nancy was fantastic in helping me get all set up!

Nancy was so great helping us set up our storage unit in a quick and timely manner.

Nancy was very helpful! Good space

We have rented here for over a year and Nancy has been great to rent from. Unit l01

This is by far the best customer service at any storage facility I've come across. Nancy is the nicest person and she is so helpful, I'm glad I found this place and Nancy has made my experience so easy and she's very helpful, I highly recommend this storage facility.

Ive rented almost a year here...Nancy has been very helpful and very polite...It very clean and sercure...Thank you Nancy... Came back again to get a storage BECAUSE of the service is exceptional and the prices. Nancy ALWAYS makes our experience memorable thanks woman your the best in town

Nancy is the greatest outstanding customer service and so nice got in a unit quick rent here she is the best

Nancy was great. Very helpful. Found a unit to fit my needs.

Nanci was incredibly helpful and sweet— I came in right before close but she was patient and kind regardless! Great place to rent!

I have always had a great experience with Nancy who has been there for years! She makes it worth the storage!

Nancy was super helpful!. Great service and knowledge.

Nancy is great with customers

Nancy helped me out when i left my storage keys home she stayed and watched my belongings that i had already unloaded thank you nancy..

Nancy is very kind and always smiling. She all always keep guard at the gate,so don't mess with her.

Moving out of my home and needing to find a storage unit for all of stuff has been so stressful, but when I called istorage, they made a reservation at my preferred location, and when I came to look at the unit I met Nancy. She was so knowledgeable, helpful, kind and made the process stress free! She is so sweet! I highly recommend iStorage and make sure you ask for Nancy, she is the best!

Great customer service.

Nanci did a great job getting me in and signed up. Great customer service! Would definitely recommend.

Nanci has been a great help I appreciate everything she has done and all the help she gave. Nanci made all the difference with my move it was so easy n care free... Thanks Nanci

Moving is stressful enough. But with the help of Nancy at iStorage! IT was a lot less stressful and easier! Thank you Nancy !!!

Nancy was very helpful and nice throughout the whole time from me walking in til the very end ... Great prices as well I would suggest going here

Due to the inexperience of a new employee there were some inconsistencies in my rental of a storage space. Nancy helped me straighten out the problems. She was warm and friendly and down to earth. She went to bat for me with her boss. She made what could have been a difficult problem into a pleasant experience. She is an exceptional employee. She deserves toearn at the top of her pay grade.

Nancy was so kind and was able to help me get my card information changed! she makes storing with iStorage a breeze :) Thank you Nancy!

Nancy is the Lady!!!! She knows her information is super friendly! Made us a top priority and was very transparent on how storage works since I have never had one. She reviewed all the guidelines and what we had to purchase and what was all included in our quote. This place is clean and easy to get to. Nancy needs a raise!! Give her a bonus because she our SHERO!

Nancy made the moving storage process so easy for us. The location is clean, safe, wonderful customer service. Nancy explained the process and went over all details and answered all our questions up front! She is awesome and I would rent at this storage place again as long as Nancy still works here!!!

Nancie was great

Nancy was beyond pleasant during my visit. She was very informative, and thorough.

Nancy went above and beyond. EVEN IN THE RAIN!!

Nancy helps me a lot in iStorage, it’s a really nice experience!!!!

Denise was great made us feel like family.She was efficient very accommodating. The property very clean and I felt that my things would be safe do to the security on the property.

Nancy was very profesional and friendly came because of her review shes outstanding rent here the best in the city

Nancy is fabulous. We have been a customer since last October and she is always helpful and kind. I wish all businesses offered this type of easy, friendly customer service.

Storage facilities are most often used during stressful times. Nanci had made the best of our most difficult moments. We recommend this iStorage location to anyone.

Great management! This storage is managed very well and I always feel safe and well served, especially when Nanci is working. Help like this is priceless!

This place was very helpful and very protected. Nancy had great customer service.

I came here for the google reviews and Ms. Nacy was outstanding. Best place in KC to rent a storage unit

Nancy was so kind and informative. You tell joe she loves to help people. She gave me a great kicker. The space is very clean and organized.

This was my first time getting a storage and Nancy was awesome. She explained the process to me and was pleasant. I recommend coming here. *update* I now have a place to stay and Nancy has made this transition easy. Nancy has answered all of my questions I have bad during the time I've had the storage and made everything easy and worth it. I would recommend using them again.

Great service! When I called Nancy she responded right away.

Manager is so professional!!

Came in and shopped units. Nancy was great. Be back in two weeks.

This place is so convenient! Was easy to get a setup and the access of the units were also very convenient. They do specials a lot of the time and so your first month is usually pretty cheap. Nancy at the Penn Valley location helped me out on the phone and she was such a sweetheart! She had great customer service and very willing to help you find a unit that is right for you. I will definitely use this location again!

My mom rents here (p munn) and nancy helped us with wd 40 to get moms lock to work nancy made our day, thank you again

Nancy stayed late on a rainy day to accommodate our moving adventures! Thanks Nancy!!

Nanci got me set up, she explained everything very well and made me feel comfortable, and she is an absolute delight! I highly recommend this location and Nanci!

Hands down one of the best customer service experience ive had, Jenna did everything to give me the best deal to fit my needs and was cost affective!! Thank you so much!!!!

Nancy was very friendly and helpful hope to deal with her again

Great service excellent customer treatment I definitely recommend this place

We are super grateful for the service excellence we receive every time we speak and get help from Nanci! We highly recommend anyone having storage needs to pay her a visit! Thank you!!

Nancy was super helpful. She helped me get a great price on a unit that meets all my needs.

This is the third time my family and I have rented from Nanci. I have known her for over nine years. She is always so helpful and sweet. Her positive attitude is infectious and a bright spot in my day every time o see her and talk with her. She is always very accommodating and I appreciate the extra effort she puts in to making things as smooth as possible.

Fast and easy. Great service!

Hey Y'all, I just rented a storage space at the Penn Valley location and Nanci was amazing 🙌👏👏 She is courteous, knowledgeable, and personable! She made me feel so secure and welciwel! Thank you Nanci for providing exceptional Customer Service 💯😍

Great location, security, staff, and prices. Nanci at the main desk made reservation and checking in a breeze. Highly recommended.

Nancy was wonderful she was very kind and friendly I recommend anyone that needs a storage unit to go here.

Nancy has great customer service.

Nancy was the most helpful person I've dealt with a long time it's nice to see such personal customer service.

Jenna and Nancy were awesome. Thank you.

Great place! Very friendly staff, especially Jenna! Highly recommend.

Nancy did a wonderful job showing me my unit and getting me ready to move into the unit. She answered all my questions. Very happy to have come here to rent my storage unit.. thanks for everything..

Nancie was great, very friendly and informative. Barry was also awesome.

Nancy was great! Nice facilities and fair prices!

Nancy was great to work with and answered all of my questions regarding my unit. Would recommend to anyone looking for storage in the KC metro.

Nancy was so helpful she Walks through the storage unit and provided us with all details needed. She algo gave us a great special.

Nanci Pivinski gave us great service. We’ve been repeat customers. Process was easy, facility storage are always clean and maintained. Thank you! Seriously would not recommend any other storage facility.

Nancy was very helpful and offered quick and easy service.

Nancy was very helpful and court eous i recommend this storage to anybody

Nancy is great! If you’re in the metro looking for a good experience with a storage facility come here.

My experience with this company was excellent... It was quick fast n easy. The lady named Nancy that helped me was customer friendly very clear n made sure I understood everything. Nancy was kind n helpful. There facility has great options n great prices. I love that is it very secured. Thank you very much to Nancy she made my moving experience easy and worry free.

Great help wonderful time moving with Nancy help😉😉😉

Nancy was very helpful and and she was very informative on helping me get done what i needed to get done.

Great location, easy application, good rates! Nancy in the office is always very helpful! Thank You!

Nancy was great. Answered all my questions and then some. She was extremely helpful. Made my life a lot easier.

Nancy was very helpful and friendly!

Nancy was great super fast and easy to move in!!

Great customer service by Nancy, she made it so easy and comfortable to get a storage.

Had a great experience even thought it was 3° got me a great deal and got into my unit with a great attitude!

Great customer service and very personable! Answered all my questions in with detail and further advice.

Excellent customer service from Regina and Nancy. Nice property. Very clean and convenient.

Staff always treated me with courteous. Nancy is always very helpful. Would recommend.

GREAT service — Nanci Pivinski was very helpful & awesome to work with! Would recommend to anyone looking for storage in KC

Ive been at istorage for several years and most storages are the same, but not this one. Nanci is the manager on site and believe me without Nanci this place would be just another storage. Each time I see her she greets you with a genuine smile and always asks me how Im doing. Her service is top notch. This place is always well kept, a tribute to her and her staff. I will be doing buisness with Nanci and istorage for years to come.

Nanci pivivinski was very friendly. I couldn’t think of a better storage place that was more friendly!!! I highly recommend her and I storage for you storage needs;-)

Nanci Pivinski thoroughly helped us get in a unit, happily, in no time whatsoever! Thank you again!

Great place to store your stuff. Nanci is amazing, she is so helpful & always has a smile on her face.

Nanci Pivinski is such a nice person. She explained us so well about the storage units. She has such an amazing personality/attitude!

Nanci was very polite and helpful

Very friendly. Nanci Pivinski was very helpful as the manager there. The store is very clean and welcoming.

Fantastic company. Nanci is the best!

Love the staff here specifically Nanci the lady that is in the front office. She is amazing and goes above and beyond to make the whole experience the best it can be!

Nanci at iStorage is AMAZING! Kowlegable about deminsions recommended for storage needs, personable, and efficient. Cannot adequately express appreciation for her help. Clean storage facility with good range of sizes at excellent prices.

Without gushing too hard, I totally have to recommend this facility and location! I'm a repeat customer, about 2 years ago I needed a storage unit and I picked iStorage out of all the others because of the gal at the front desk....fast forward to today, and I came back because of my previous experience but needed to choose a different location. I did search elsewhere, brand after brand, but it ended rather quickly because I had already experienced an awesome service from the years prior and knew what I was looking for. When I showed up, I was a basket case, my day wasn't going well at all and I was stressed out. ON top of that, I showed up 30 minutes before closing and was expecting to have a hard time. Then I met Nanci, she blew me away, super nice and so welcoming! I told her my predicament, that led to needing a storage unit, she logically worked out a solution, one that was way better than I had prepared. Showed me my options, walked me through the process and brought down my anxiety into a chill mood. I did not expect so much compassion, she stretched our time together and I didn't feel rushed. In fact, I was walking out of the office 5 minutes before she was closing up for the day! And she was still super friendly! Legit, she is a queen and she's out there putting smiles on faces. I wasn't in the best of moods when we first met, but by the end of our visit, I was over the moon. I have had the best experience and I will recommend everyone to this location, simply because Nanci is so awesome! I never considered myself a brand loyalist, but after some thought, iStorage has won me over, twice! Nanci you rock! Many, many, many blessings to you! From the Chick with the Afro puffs

Had the most pleasant experience , well informed, and feel since the first time I have been in Kansas city, I feel at home. Nanci and Jenna have been outstanding, thanks ladies I highly recommend

Great service! Ms.Nanci was really helpful, patient and pleasant. HAPPY CUSTOMER HERE 👍🏾

Nice facility and a quick easy process to get a unit! Nanci was very helpful and friendly and I would recommend this place to anyone!!

Nanci was so friendly and helpful! She had all the information we needed and worked with us to make the process incredibly easy. Even went as far as measuring the door frame for me to ensure the items would fit okay! HIGHLY RECOMMEND!

Nanci was the greatest. So friendly and patient. It was my first time renting a storage unit and she made it so easy. I appreciate her and will tell everyone I know to come rent from Nanci.

One of the best experiences of renting a storage unit thru this company is my interactions with Nanci. She was a huge help in the beginning answering all of my questions and helping me transfer units. I would recommend anyone who is looking for storage space to rent thru her just based on my experience with Nanci.

Very efficient and accommodating. Clean and secure storage lot with state-of-the-art security system. Nanci went above and beyond our expectations to ensure that we had a great experience securing a storage space. We recommend for sure.

I storage is very safe. Nancy is a great manager. The regular customers are very nice. Five stars

Nanci is a wonderful person to deal with. She answers all questions in a very timely manner...

I rent here more than once

Convenient 24 hour access

Great place to store your stuff. 24hour access. Good people renting there. Reasonably priced matresses.

Competitive Pricing, Safe Secure Storage Facility, Excellent Customer Service !!!!