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Just a second, finding you the best units...
Just a second, finding you the best units...
Ben was great! 10/10! Give that guy a raise!
Came in to visit a friend, while riding my bike I dropped my phone. Kevin and Ben found it and found me. Returning it before I knew I had dropped it. Thank you istorage for being so honest trustworthy and reliable!
Excellent customer service. Clean, well run facility.
This location has excellent customer service Alex is always professional and keeps the property very clean.
Alex was very helpful and made it easy and stress less.
Alex did right by me exchange a smaller one for a bigger size
Alex did an great job helping me.
Alex has been the most helpful reliable informational Chris Matic lending hand kind of guy today.I gave him six stars but it didn’t give me the option. Thank you Alex? and lovely picture by the way
Alex is great
Alex was great
Jennifer was very friendly and accomidating!!
Jennifer was very helpful! It was a way better experience then I’ve had dealing with other companies!! Thank you!
This place has the best customer service that far surpassed my expectations for what I would expect from a nice apartment complex or hotel, but never a storage unit. Never would have thought the staff would be so helpful at a storage facility. Alex has been so beyond helpful and goes out of his way to help out and when Jennifer is here on his days off I know I'm still getting extra help and in great hands. Whether you own a business like I do or have other storage needs this is a great place if you are lucky enough to get a spot that fits your needs. I normally don't write reviews but Alex and his team have done an amazing job at this facility. Business owners especially I would highly recommend them.
Jennifer was outstanding
Alex was amazing! He was very helpful! He is also a good friend!
Very helpful. Need more people like these two kids. Jennifer at 78 th. St. And Alex on SWBlvd.
Jennifer B. Has been a heart help and her costumer service is one of the best I have had since I have been coming here
Alex was very accommodating to a last minute request for a space. Very friendly and helpful.
We came into istorage, after having some terrible experiences at other storage places, and Nancy, who was very friendly & very professional, helped me to get the storage I needed. Never met anyone so friendly & knowledgeable about there work. You could tell she really loves what she's doing at her job. Thank you Nancy for all of your help. Edit 2.18.22 Jennifer B and Alex are so helpful I rented here AGAIN. Great site!
Greats rates, property manager Alex Hansen is Awesome he took his time out to go over the details, and was very patient and drove me to my unit in his personal vehicle so I didn't have to walk in 10 degree weather. Thank you Alex!
Alex was amazing! Totally recommend this place!
Jennifer B was a HUGE help this morning. I didn't have the first clue about storage when I walked in the door. Now I feel confident in my storage choices and will be prepared to rent shortly in the future. Hopefully she gets a promotion to manager at the facility nearest my house!!! I will be recommending wherever she lands to everyone I know for their storage needs.
Thanks Jennifer B. Great service. Very helpful in explaining things.
My experience that I storage Kansas City was wonderful Alex was a true gentleman and very knowledgeable on the units and we really appreciate him and look forward to working with him in the future thank you
Amazing service from Alex !
Alex was absolutely amazing!!! He definitely helped us out in a time of need! Definitely recommend!!!
Jennifer is a very helpful employee and she answered all my questions. Istorage found themselves a top shelf employee
Jennifer B is awesome! Love her personality very friendly and professional! Highly recommend
Quick & easy service. Very helpful
Super friendly service! Fast, and easy to start up, as well. Nancy will take good care of you, and all you your needs!
Nanci was very nice and helpful!
Nancy was very friendly and nice. She was super helpful and guided me through the process very fast.
Istorage is at a very convenient location for us. It’s always clean and well maintained. Entering and exiting is never a problem and you can always count on Nanci’s enthusiastic assistance when there
Nanci made things super easy and we got set up quickly!
Nancy is great.
Nancy always provides excellent customer service. Units consistently clean and secure!
Nanci was amazing and her customer service was great she answered all of my questions and explained everything in detail! All around great experience!
Nanci was great with customer service and explaining everything. Very professional and a great attitude!
Nancy was nice and very helpful
Nanci is a credit to your organization. She was super helpful. Because of her I would recommend your facility to anyone at any time.
My interaction with Nanci was fantastic. She made the process of opening a storage unit very smooth and easy.
Great service by Nancy thanks
Nanci was a great help!! Very kind and patient. I rented the 10x10 Exterior, Non-Temperature Controlled, Drive-Up Access unit for 2 months. I purchased a lock from iStorage and it felt secure.
Nancy is awesome
Nanci was the best!!!
Nancy is top notch!
Outstanding service :) Nanci is the best
Nancy was extremely helpful, professional, and informative. She is an asset to iStorage!
Great storage space; clean, well-organized and secure with obvious continued capital investment for security and upkeep. Nanci, the property manager, is knowledgeable, pleasant and extraordinary helpful. I wouldn’t hesitate to recommend the facility.
Nanci was absolutely amazing! She is very personable and made my move in process hassle free! Such an amazing experience!
Came to get prices and Nancy was great. Will be back in 2 weeks to get a storage. Great prices and customer service. Nancy blew me away with great service, getting my storage this weekend ! Nancy is the best.great service everytime
Nanci is super nice and helpful and gave great advice on how to store and what init would work :)
Nanci was great! Very thorough and friendly!
Excellent customer service from Nancy, quick response on our rental request, easy setup, and clean office and facilities!
Nancy has the BEST SERVICE
Nanci Was Very Great She Got Me In And Out Very Fast She’s Really Respectful I Can Also Tell She Loves Her Job
Nanci was wonderful, explained everything very well, showed me the unit, very professional. Very pleasant experience. Highly recommend this place!
Very friendly and efficient!
Nancy gives great service
Nancy was a gem to work with and got me taken care of with all my storage needs. Great location and service!
Nancy got us un quickly great service
Nancy (manager on duty) was great! She set me up nicely!
Convenient location and well maintained. Nancy from the front office was fantastic and very helpful and nice. I wasnt able to make it to my appointment and showed up right before closing time and she was still very helpful and didn't skip over anything. Getting the unit wasn't stressful at all.
Awesome same day service! Got me taken care of at a great price.
Nancy is wonderfully nice and genuine. Not pushy at all, just the right amount of helpful.
Nanci is very sales oriented and pleasant. She showed me two units and sold me two humidity canisters. Her employer should be very proud to have her as their representative.
Nancy was very helpful! Great customer service and great to chat with.
Nancy at iStorage was incredibly helpful as opened a new storage unit. She took the extra time to insure I was completely satisfied with the unit. Great customer service and easy experience.
Been renting here for years Nancy is the best every time I come here Nancy is great. Nancy is great
Nanci was was very informative and clear on rates and everything, even helped me protect my belongings. Thank you istorage and thank you Nanci.
Special shout out to Nanci, who always is beyond kind whenever I call with any questions. Your kindness and customer service are so greatly appreciated.
Nancie great service
Nancy and Penn storage have been great. I highly recommend this storage facility.
Naci is great!
Very well run and clean storage facility. Nanci at the desk was extremely helpful. Easy to use auto pay system also makes this place very convenient. Thank you for your help!
Nanci she is amazing good work
Nancy she's amazing
Convenient and friendly service from Nanci
Nancy was very helpful for me! Great customer service and very happy to be a customer here. Thank you Nancy!
went there yesterday 2-4-2021 and Nancy was just the best at showing me how to use the new gate_it was pretty cold and yet she went outside just to make sure I knew how to open the gate...wow thats a massive new gate! she never fails to ask if I need any help and is always pleasant and kind..its always great to see her because she is sincere about helping everyone
Price is good units are clean & Nanci was so helpful. Got us a unit in no time with no hassle. You’ll be glad you rented here!!! It’s nice to find good customer service.
Nanci was so nice and wonderful. Very happy that my boyfriend and I got to meet her. She gave great customer service. Happy to be a customer here now
I have been coming to these units since 2002.Love this place .Miss Nanci Pivinsky is also a very nice employee for the company.we truly appreciate her.
Nancy was very polite and helpful. Great customer service!
Nanci was very knowledgeable and recommended different sizes depending on the items I mentioned. The whole process was easy and fast !
Nancie at istorage was kind courteous and extremely helpful, prices are wonderful.Got an additional unit and as always ahe was personable and kind and friendly. I love the ease of storage rental services and how she always makes me smile and feel welcome like I'm family.
Nanci is incredible I recommend plenty a todos les recomiendo venir aqui
Nancy is so very nice and helpful it's nice to have such a courteous person you hardly find good hearted friendly people anymore..we recommend coming here prices are great and the service is even better!!
Thank You Nanci you made my day! 😁
Customer service was great. Nanci was able to find the appropriate unit for me and had me signed up in no time at all.
Nancy gavel us superb service outstanding service and very kind
Nancy took care of me and went out of her way to help me find the perfect storage unit I was looking for. She always give great service. Updated - Moving out was easy and simple. Nancy provided great service. Thank you!
Had a fabulous experience, Nanci did a great job at sharing options and was very friendly and knowledgeable - Great job!
Angie is awesome she was very helpful and friendly
Nanci made this process a breeze!
Nancy was amazing very knowledgeable felt like I’ve known her for years she made the experience fast and easy .... was definitely having the worst day and she made it so much easier
Nanci was a professional deal with me in my follow-up after the reservation by calling. She is nice 🌹
Nancy always gives excellent service
She was so nice, she was so informative about how to use the lock system here. I’ll recommend her and istorage to all My friends and family.
Nancy good service
Nanci's customer service today was excellent. She provided a thorough explanation of the services offered here and was patient and receptive to answering the questions I had.
Nancy the lady at reception was the reason this place is amazing. Keep rocking on - Gary & Chris
For b 13 a g Nancy is awesome
Nancy was very friendly. Not a fan of the required insurance fee though. It was a fee that wasn’t included in the online price.
Nanci was great
Facility was very clean, even with the train tracks running along beside. Personnel was amazing.. Facility manager, Nancy, was absolutely a true god send considering I had just purchased my first unit by auction online and had not a clue as to what I was supposed to do or how the time line of such things went. So if you are local to this istorage and are looking for a SUPER CLEAN facility with great customer service then NANCY@ this location is your gal!
Nice great service by nancy
Nancy was fun! Great service! A little pushy about the Google reviews (she wanted me to review them like right then and there....while I was still signing up for a unit???). Please allow your customer to experience you first in the future.
Great service every time I come here everybody is great
Great service every time I come here everybody is great
This was so easy. Great unit and facility. Nancy is extremely efficient, knowledgeable and very sweet. I highly recommend.
Every time I come the service is excellent.
Easy Check-In. Fast and convenient to downtown. Nanci dropped what she was doing to help as I drove up. Updated 11/5/20: Just rented a second unit from Nancy. Couldn’t be easier!
Very helpful staff. Thorough explanation of all the details.
Great service thanks Nancy
Great service thanks Nancy👍
Nancy great service thank you.
Nancy was great very nice easy to rent just over all great service
Very helpful and understanding of all situations
Nancy is the bomb, rent here shes great!
Nancy has been nothing short of amazing! Always helpful and kind every time i come.
I feel very comfortable using this storage company and leaving my belongings here. Nanci was so helpful and accommodating!
Nanci is very informative and caring and walked me through every step of the way.
Super clean facility, really helpful customer service. This lady was super informative, knew her stuff, helped us around the lot and answered all questions. Great place that's 24hrs.
Nanci was great to work with. Very professional and got me out quickly
Nancy is fantastic! From the initial phone call to the walkthrough and paperwork Nancy made the entire experience pleasant. iStorage is lucky to have Nancy!
Amazing Service. Nancy is awesome. Friendly.
Very well run and clean storage facility. Nancy at the desk was extremely helpful. Easy to use auto pay system also makes this place very convenient
Nice and clean
Really great customer service, girl said she normally worked at a different location which made me nervous but she was a total pro , super sweet and professional ( sorry I can't remember her name) , great deal on car storage too!
Great customer service by nancy! Thank you
Nancy is the best thank you
Had a pleasant experience with Nanci! She was very helpful and I’d recommend this place to anyone.
Great team work with several locations to find me what I needed and to get me the best deal! Definitely recommend without reservation!
I absolutely enjoyed working with nanci she was very sweet and sooooo professional.....got done in timely manner I would recommend her
Friendly staff made things very easy and quick ask for Nanci she will make things as simple and easy as need be
Great customer service, friendly, short wait time and great communication.
Superior customer service. Nancy and LeeAnn were excellent!
Nanci was awesome! Fun to talk to and great service!!
Super smooth and friendly! Was helped by Nanci and Leanne
Leanne and Nanci are the prime example of customer satisfaction. Great attitude and extremely helpful. Wonderful place to rent storage.
Great people Nanci Leanne were great help
Nanci’s personality will sure put a smile on your face! Very helpful and would definitely recommend!
Nanci was so fantastic and helpful. She was very knowledgeable and proactive during the entire process. Also, she recommended a fantastic lunch spot that she was not wrong about, it was delicious. Great service all around at this facility!
There aren't enough Gold Stars or words of praise for Nanci's amazing and stellar customer service. Besides her friendly and knowledgeable professionalism and attention to detail to help accommodate my storage needs, she went above and beyond her duties to respond quickly, efficiently and with incredible kindness to an unexpected challenge that popped up during an already difficult and emotional move. I felt truly cared about as a person which is so rare in the service industry. I highly recommend IStorage for the services they provide and if Nanci is representative of other people who work for this company, they raise the bar extremely high for the quality and conscientious care they deliver. Thank you so much!
Great place for storage. Leanne was super friendly and helpful.
Great place for my needs,Nanci is a pro.and and.cares of every detail,units are clean and she makes sure i"d. understood pros and cons contained in the paperwoork..thanks to Nanci. got peace of mind and know my belongins are protected.Congrats.shes' great at what she does ....Hector Ruiz
Nancie at istorage was kind courteous and extremely helpful, prices are wonderful.
Nanci was the most polite and professional property manager I’ve ever experienced at a rental facility! Thank you, Nanci for going above and beyond. You made my rental experience very pleasant.
Nancy is the best
I am a new tenant here and can say I walked in here leary of the whole storage thing, but I am now thanks to Nanci 100 % comfortable with every aspect of my new unit and the property. I wish all staff were so knkwledgeable and eager to do thier job. It makes a difference to have curteous staff. Thank you Nanci i am so excited. Oh yeah and Happy Birthday!!!!❤
I had a wonderful experience for the first time at istorage. My customer service representative was Nanci and she was a breath of fresh air,polite, and made everything so simple and understanding.....I will definitely refer istorage to my friends and family.
Close to town, good business. Nancy is awesome, really friendly, professional and proactive
Nancy was more than ready for all my questions and gave me the best deal possible.
Wanda was very helpful, I don’t know that she works at this place all the time but she was very helpful in getting me set up.....Nanci is a sweetheart and takes great pride in her job - she is great! I tried to leave another review today but I guess you can only leave one, too bad because these people are fabulous! I was able to edit this so adding on to it. I broke my key off in my lock, completely my fault. There was the nicest man there to help me, I believe his name is Reggie and he works here, or at one of the other locations, I’m not sure. He went above, and beyond to help me and got the lock off for me. He was very kind and he saved me a lot of money! I don’t know what I would’ve done if he wasn’t there because I had men on their way with a full truck. He saved the day!
Nanci good service
Nanci good service
Nanci its great
Thanks to Nancy!!!
Nanci in the office is great to deal with. She was quick and helpful. Couldn’t be happier!!! Ask for Nanci!
Nanci was very helpful and got me all set up with my unit. The customer service here is great!
Nanci was very helpful and nice and polity . Would recommend this place.
Nanci was super helpful & got me set up with my first storage unit!
Nancy is great renting. with lloyd
Nancy was great ! Good prices !
Of all the managers that have been here in the decades I have used this facility, Nancy has, by far, been the best I've worked with.
Nanci is the bomb.
Nanci made it easy, great customer service. She explained all the details in a friendly caring manner. Thank you Nanci for beingso kind
Outstanding job by Nancy
Easy check-in process with health and safety precautions in mind. Storage units are clean upon rental and the property is attended to very well. Nanci does an excellent job and provides great customer service.
We had a great experience with Nanci at Penn Valley IStorage. She helped me reserve the unit over the phone at the last minute (we were en route with a truckload of furniture from out of state) and even arranged for us to get access to our key and unit for check-in after normal office hours so that we could get everything unloaded. The unit was clean, easy to access, and we really appreciated the extra help.
Nancy is so professional and kind great service thanks
Nancy was incredible sweet and beyond helpful. Could not have gone more smoothly!
Nanci was superb and professional rented with Barbara Bailey today
Nancy and the staff are the best!! Very friendly and professional , the grounds are always clean and secure. I wouldn't rent anywhere else but here!
Nancy as great
I was impressed by Nancy's exceptional professionalism. She was delightful and helpful!
Nancy is the best person in the world! You need to come rent from her!
Great service from Nancy. Glad I came
Nancy was great
Great service Nancy was very helpful and time efficient!!!!
Been renting here for years Nancy is the best every time I come here Nancy is great
Awesome experience with LeAnne. I was ready to downsize my unit...LeAnn was super helpful and made the process easy! I had movers on standby and was able to move out of the larger unit the same day! I have had a unit at this location for about 8 months now and have worked with most of the staff at this point. All are super helpful..Nancy & LeAnn in particular!
Great Amazing Staff Nancy always great to assist with customers !!!
Great place to do business
Nancy is phenomenal and she has excellent customer service and went above and beyond to make sure we had a great storage unit. I highly recommend
Nancy is wonderful and very helpful. I would definitely recommend istorage. Nancy will take great care of you.
Came in to this location with questions and the young lady Leanne was on duty. This was a great experience with customer service she was amazing a d was set up with a great promo on a 10 by 20 storage Nancy is great
Nancy is great thanks for your help with my door today
Competitive pricing on storage, and Nancy was incredibly helpful in finding the right fit for my needs. Highly recommended.
NANCY IS THE BEST
Great job by nancie be back in 2 weeks to rent
Nancy and Leanne we’re awesome!! They made the process easy and fast!! Would definitely recommend this facility to anyone.
Leanne is great and will hook you up with everything you need for your storage journey. Very professional and friendly, she makes sure you get the best deal possible. I highly recommend istorage on the Blvd.
Nancy was amazing and really helpful. She made the process extremely smooth during a difficult time in my life. I would highly recommend istorage.
Always great service from Nancy thanks ..Always treats everyone with kindness and respect_She is the best! Nancy is always so so nice and helpful especially on busy days +she is always in a great and friendly mood
nancy moved me out today and she was wonderful!
Nacy is the best. Renting storage space has never been a fun experience until today!!!! Thank you Nacy
Nancy gives superb continuing good service
Nanci was very helpful be back end of the month
Here for be back bet week Nancy was great
Came with my mom and Nancy did a wonderful job with customer service
Been renting here for years nancy is always super efficient and so nice thanks nancy for your kindness and hard work just rented another storage i have rented from Nancy for years she is great
Nacy Is Great!!!!
Nancy has great customer service. Very polite and explains everything in detail. I highly recommend Istorage
Moving out today Nancy was very helpful and curious! Highly recommend!!!
Always friendly & professional service... especially from Nancy
Nancy is amazing!! I love how clean the place is, and how friendly she is. Moving out tonight Nancy has been great thanks
Leanne and Nanci were very helpful and got me into a storage unit fast. I'm glad I came here. Came in to pay and may get another unit next week Nancy is wonderful
Nancy is the best! Extremely helpful and takes care of everything. Very easy to update information, thanks again!
Nancy and Leanne and did amazing!! Moved out today!! Great storage rental experience for the few years Ive rented here. Super easy!
Speaking with Nanci, she was helpful and courteous in updating our account. We’ve had no issues with our service and are happy to have a storage space!
Nancy has been so helpful and and caring about people and has even helped me rent a storage unit I cant wait to got more units here
Price units Nancy is great
Nancy took care of me and went out of her way to help me find the perfect storage unit I was looking for. She always give great service.
Update: The checkout was very quick and Nancy helped me with the moveout. I appreciate her help and would recommend their service to everyone! This is my first time using a storage service. Thanks Nancy for the detailed explanation and warmest help!
Nancy was great
Nancy made an otherwise stressful situation easy and fun. If only customer service was like this at the other units I’ve had!
Nanci gave me great customer service from the time I entered the building. She was very nice and friendly. She escorted me to my unit and gave me thorough instructions on how to use everything. I would definitely recommend this location for anyone looking for a storage unit.
leanne was a great help and made check in very easy and convenient. would recommend.
The storage unit is clean as well as the whole facility. Nanci was very informative and told me about what to expect before I rented my unit. Would recommend anyone looking to store their items to rent a unit here.
Great place. Great customer service. Nancy was great!!
Nanci has been very helpful from the first time I talked to her. She is kind, and very patient with her customers. She knows every aspect of her job. Great customer service skills. She is a delight! I would recommend Istorage Penn valley to anyone.
Bought a unit today by Nancy. Great experience!! Thanks
Leanne was very helpful and very informative!
Nancy did a great job getting me set up!
Nancy helped me, very polite
Nancy was awesome! Her personality and enthusiasm won us over along with her knowledge of how to quickly solve a troublesome problem we ran across when trying to switch our reservation to a bigger unit. Thank you, Nancy!!! And THANK you iStorage!! 😄
Nancy went over the top to accommodate my storage needs. Couldn’t be happier!
Nancy was very friendly and helpful. A good soul with a savvy mind. Does she have what it takes...yes she does. So come see Nancy and let her find you a great unit to put your extra things in. The bigger the unit the bigger the prize
Nancy was AWESOME!! I had had more stuff than space and she quickly found another unit right next door to make the move easier. Came to see Nancy to inquire about another unit and as always she was the ultimate in customer service and professionalism. She had everything prepared in no time. .And she is a joy to work with. Highly recommend.
Nanci is great
Checked out today and Nancy was awesome as always..
Nancy was great
Nancy has given us excellent service for years, thank you Nancy
Nancy is awesome thanks for everything going beyond our expectations..... The Finley's
Great and quick service from Nancy!
We've rent from iStorage self storage for at least 3 years. We've never ever had any issues what so ever. I want to give Nancy whom always gives excellent service. Her customer service has been outstanding!! She knows us by our names upon entering the site. If you don't understand something she always explains everything with patients and a smile. She has kept us updated on changes that have taken place with the company. So she has created a comfort zone for us with her knowledge. We're glad to know her as a person. Great employee you have!! She's at it again... Great service always curtious!!!
Nancy was very sweet and informative. Great customer service. :)
Came to get prices and Nancy was great. Will be back in 2 weeks to get a storage. Great prices and customer service. Nancy and Leanne blew me away with great service, getting my storage this weekend !
Great service from Nancy and Leanne. Very helpful. Thanks!!
Great service Nancy was very knowledgeable high recommended
We have done business with iStorage for awhile now and have had great experiences. Nancy helped out with getting a late fee removed from a bill due to the post office hanging up our mailed check. I would recommend others to use iStorage!
Nancy always do great service. Thanks!!!!
Nancy and Leanne were very helpful from the moment I walked in, There smiles were welcoming and service all around great!
Very friendly and helpful. Super nice atmosphere
Nancy Has Great Customer Service 😁
Thanks nacey and wonda back to pY gret ser v thx
Great customer service by nancy. Evertime I come in its great service
Great service!! Clean property. Nancy is wonderful. Great location and super easy.
Nancy was amazing, and very knowledgeable! I would recommend this location to everyone looking for storage. (UPDATE) after reviewing everything I asked if there were any specials for signing up and I was told no multiple times. I went home and searched online and I see there is a first month free that I would have loved to have been told about this.
Fantastic service and well upkept. Nancy was great
Nancy was wonderful very personable made me feel very comfortable and welcome. Felt like family
Nanci did a great job thanks every time I come here Nancy gives out standing service thanks Nancy
Nancy was awesome!
Nancy was a sweet a sweet heart...!
Outstanding service by Nancy
The service was quick easy and perfect customer service from David and Nancy who make renting out a unit easy and hassle-free
Nancy was great! She fixed all the issues that the call center created.
We are moving to KC and just purchased storage unit at this location. Nanci was extremely friendly, helpful and professional. The best customer service I've experienced in a long time. Thank you Nanci!
Nancy excelent Service Thanks you
Nancy was great! Her energy is contagious. She is extremely friendly, very thorough, and was able to answer all of our questions. She made the process smooth, easy, and quick.
Thanks Nancy!!! For an awesome storage and price! Little do you know you helped me out ALOT TODAY
Ms. Nancy was great she answered all of our questions n made sure I was okay with leaving my stuff n it will be safe.
Nancy was awesome. Super easy and extremely helpful. Whole process took less then 5 minutes.
Fantastic service! I have had a unit for a few years and it's been easy and wonderful! Nancy, who works the counter, has been a real help! Highly recommend!
Nancy did a great job. Customer service was outstanding.
Heard great things about this place. And especially Nancy. She was very easy to work with and professional 🤗
Nancy is great thanks for you help today
Nacy is always so helpful!😁😁 great job! Thanks!
Nancy- Nice and friendly .. great help.
Nancy- Very friendly, helpful, and kind !!
Nancy done a great job helping me .Iwill enjoy the stay here
Nancy is the best, hands down! Extremely polite and very professional. She sets the standard for the the industry and makes you feel right at home. Definitely good people! I highly recommend the Penn Valley istorage whether it be for short term, or if storage is needed for a longer period of time, they can definitely accommodate your needs..
Great staff and a very nice facility for storing your things.
Great customer service, Nancy did a great job on sign up!
So far so good. Great customer service. Had an issue with dual payment options, but otherwise was great. Unit was clean and empty, ready to move in. Great day at the site, moving out since we don't need the unit anymore. Nancy has been a big help, and I can't be happier with the experience.
Nancy was a great help and offered great service and was very fast within a minute. Nancy helped me with my lock today. Always great service
Very good customer service. Ms. Nancy was very nice and very hospitable. Very knowledgeable with storage unit. Very, very pleasant. She's the best👍👍👍👍 moving out today. Ms. Nancy is the best. Come to her for your storage needs.👍👍👍👍💖💖💖
This storage facility have very helpfull, fantastic front desk her name is Nanci. Back again this storage company and Nancy are the best in town, great customer service every time
Nancy can sell a tropical island to a polar bear and make it feel like they recieved a great deal at double the price of a larger island, she is a very sweet person and was a lot of help! And Alex was great too, they both are stellar employees.
Great service! Fast, easy, & reliable! Nancy was such a sweetheart, & made everything smooth & dandy. Made me feel right at home and made everything easy! Definitely recommend renting a unit here! No one around town can compre!! Thank you once again, Nancy!! Great service from Nancy and David today! Made it fast and simple today! Thank you guys!
Nancy the on-site manager was great help when my lock key broke! Also want to give a shoutout to Alex for finding my wallet! All awesome people here at istorage!!
I've had the best experience today no worries no hassle just plain old great customer service. A lady named Nanci made my moving easier for me. Thanks so much!
Great customer service... Nancy is very helpful great customer service always helpful
Nancy was great and so helpful and knowledgeable
Nancy was awesome and very good at rental of unit
Nancy is a great person to work with she even stay late to get help me and my son out
Nancy is most helpful and knowledgeable. I’m glad she’s one of the managers at this location. I would definitely recommend her for your storage needs Nancy Rocks! Great service!
Very pleasant very helpful very fun
Nancy was very helpful and took the initiative to make sure we had a unit.!
I went to this location to purchase a storage unit and was helped by Nancy. She was a wonderful help and assisted with a courteous smile. She made my first time coming to this location something well worth remembering. She displayed awesome customer service and a beautiful personality. Not only was the storage 5 stars, but also the service! Great job!
Nancy was awesome. She helped me figure things out in a rushed situation.
Nandi is very professional and personable
Moving out today, but Nanci is the best!
Have been renting a unit for 1 year - Nancy has always been super helpful. Clean facility and great customer service.
Nanci took great care of me and helping me find the right storage unit. Been here for about too months with no issues and my unit has had no weather or animal issues.
Just an awesome experience! Very knowledgeable, friendly staff...Nanci is the best! Rented at this location many times the past few years and will be for the foreseeable future! Met Nanci’s boss, Wanda, and they both are wonderful to work with!
Nancy was great. I would recommend if you need a place to storage stuff.
Nancy was incredibly helpful with getting my units! She made sure all of my packages were delivered safely and in time!
Nancy, Is EXCELLENT!!!
Nancy must be from the old school of customer service. She is awesome. She understands that the way you treat people makes or breaks your business. 10 Gold Stars Nancy!
Nancy did an awesome job on getting us the right size unit for our stuff.
Nanci is the worlds best employee😁
This is the best storage!!!!!!! They have the best deal for what I'm looking for.
Nancy was very sweet and helpful!
Nancy has taken care of us for years always polite and professional great service thanks nanci
Nancy is wonderful to work with and always watching out!
Nancy always gives excellent service with a smile
Excellent services by Nancy, great customer service. I highly recommend her.
Nancy was incredibly helpful! One of the nicest people I’ve ever gotten to work with. If you need storage in KC, this is absolutely where you should do it. Moving out today! It couldn’t have been smoother. Thanks again!
Nancy is always so nice and great service
Been here for years Nancy and Terry are the best, outstanding service
Excellent service by Nancy for years
Nancy has stinky feet but was a delight
Nancy was great! She showed me all my storage options and thoroughly explained the lease. She was so friendly and a joy to be around even though it was almost closing time when I came in. Very happy with my experience!
Great location, great service. Nancy rules!!
Nancy gave great service again ca.e back twice and outsta di g service
Nancy is the bomb! She’s very helpful and such a better experience compared to public storage!
Great experience Nancy was outstanding
Nancy is great and wonderful excellent service always
Nancy gives great service great location
Nancy was very helpful! Very nice and informative. Definitely a great place to rent from!
Nancy gives excdllant ser i e klass co
Quick and easy, Nancy was very helpful.
Time to move out of my unit today but I will be back have rented from Nancy three times she is the best in town and goes the extra mile with a smile
Excellent service from Nancy every time I pay my bill
Very friendly and outgoing. Nancy is fantastic.
Nanci was very helpful to help me figure out several months storage. And she helps when I cant remember my unit
Very clean canisha was very helpful
Nancy is lovely and so down to earth!! Thank you for your services ❤❤
Nacy is a great general manager she gives a acceptable services
Nancy was fantastic in helping me get all set up!
Nancy was so great helping us set up our storage unit in a quick and timely manner.
Nancy was very helpful! Good space
We have rented here for over a year and Nancy has been great to rent from. Unit l01
This is by far the best customer service at any storage facility I've come across. Nancy is the nicest person and she is so helpful, I'm glad I found this place and Nancy has made my experience so easy and she's very helpful, I highly recommend this storage facility.
Ive rented almost a year here...Nancy has been very helpful and very polite...It very clean and sercure...Thank you Nancy... Came back again to get a storage BECAUSE of the service is exceptional and the prices. Nancy ALWAYS makes our experience memorable thanks woman your the best in town
Nancy is the greatest outstanding customer service and so nice got in a unit quick rent here she is the best
Nancy was great. Very helpful. Found a unit to fit my needs.
Nanci was incredibly helpful and sweet— I came in right before close but she was patient and kind regardless! Great place to rent!
I have always had a great experience with Nancy who has been there for years! She makes it worth the storage!
Nancy was super helpful!. Great service and knowledge.
Nancy is great with customers
Nancy helped me out when i left my storage keys home she stayed and watched my belongings that i had already unloaded thank you nancy..
Nancy is very kind and always smiling. She all always keep guard at the gate,so don't mess with her.
Nancy was so awesome she got me in and out was very polite and I am so grateful for you:)
Moving out of my home and needing to find a storage unit for all of stuff has been so stressful, but when I called istorage, they made a reservation at my preferred location, and when I came to look at the unit I met Nancy. She was so knowledgeable, helpful, kind and made the process stress free! She is so sweet! I highly recommend iStorage and make sure you ask for Nancy, she is the best!
Great customer service.
Nanci did a great job getting me in and signed up. Great customer service! Would definitely recommend.
Nanci has been a great help I appreciate everything she has done and all the help she gave. Nanci made all the difference with my move it was so easy n care free... Thanks Nanci
Moving is stressful enough. But with the help of Nancy at iStorage! IT was a lot less stressful and easier! Thank you Nancy !!!
Nancy was very helpful and nice throughout the whole time from me walking in til the very end ... Great prices as well I would suggest going here
Due to the inexperience of a new employee there were some inconsistencies in my rental of a storage space. Nancy helped me straighten out the problems. She was warm and friendly and down to earth. She went to bat for me with her boss. She made what could have been a difficult problem into a pleasant experience. She is an exceptional employee. She deserves toearn at the top of her pay grade.
Nancy was so kind and was able to help me get my card information changed! she makes storing with iStorage a breeze :) Thank you Nancy!
Nancy is the Lady!!!! She knows her information is super friendly! Made us a top priority and was very transparent on how storage works since I have never had one. She reviewed all the guidelines and what we had to purchase and what was all included in our quote. This place is clean and easy to get to. Nancy needs a raise!! Give her a bonus because she our SHERO!
Nancy made the moving storage process so easy for us. The location is clean, safe, wonderful customer service. Nancy explained the process and went over all details and answered all our questions up front! She is awesome and I would rent at this storage place again as long as Nancy still works here!!!
Nancie was great
Nancy was beyond pleasant during my visit. She was very informative, and thorough.
Nancy went above and beyond. EVEN IN THE RAIN!!
Nancy helps me a lot in iStorage, it’s a really nice experience!!!!
Denise was great made us feel like family.She was efficient very accommodating. The property very clean and I felt that my things would be safe do to the security on the property.
Nancy was very profesional and friendly came because of her review shes outstanding rent here the best in the city
Nancy is fabulous. We have been a customer since last October and she is always helpful and kind. I wish all businesses offered this type of easy, friendly customer service.
Storage facilities are most often used during stressful times. Nanci had made the best of our most difficult moments. We recommend this iStorage location to anyone.
Great management! This storage is managed very well and I always feel safe and well served, especially when Nanci is working. Help like this is priceless!
This place was very helpful and very protected. Nancy had great customer service.
I came here for the google reviews and Ms. Nacy was outstanding. Best place in KC to rent a storage unit
Nancy was so kind and informative. You tell joe she loves to help people. She gave me a great kicker. The space is very clean and organized.
This was my first time getting a storage and Nancy was awesome. She explained the process to me and was pleasant. I recommend coming here. *update* I now have a place to stay and Nancy has made this transition easy. Nancy has answered all of my questions I have bad during the time I've had the storage and made everything easy and worth it. I would recommend using them again.
Great service! When I called Nancy she responded right away.
Manager is so professional!!
Came in and shopped units. Nancy was great. Be back in two weeks.
This place is so convenient! Was easy to get a setup and the access of the units were also very convenient. They do specials a lot of the time and so your first month is usually pretty cheap. Nancy at the Penn Valley location helped me out on the phone and she was such a sweetheart! She had great customer service and very willing to help you find a unit that is right for you. I will definitely use this location again!
My mom rents here (p munn) and nancy helped us with wd 40 to get moms lock to work nancy made our day, thank you again
Nancy stayed late on a rainy day to accommodate our moving adventures! Thanks Nancy!!
Nanci got me set up, she explained everything very well and made me feel comfortable, and she is an absolute delight! I highly recommend this location and Nanci!
Hands down one of the best customer service experience ive had, Jenna did everything to give me the best deal to fit my needs and was cost affective!! Thank you so much!!!!
Nancy was very friendly and helpful hope to deal with her again
Great service excellent customer treatment I definitely recommend this place
We are super grateful for the service excellence we receive every time we speak and get help from Nanci! We highly recommend anyone having storage needs to pay her a visit! Thank you!!
Nancy was super helpful. She helped me get a great price on a unit that meets all my needs.
This is the third time my family and I have rented from Nanci. I have known her for over nine years. She is always so helpful and sweet. Her positive attitude is infectious and a bright spot in my day every time o see her and talk with her. She is always very accommodating and I appreciate the extra effort she puts in to making things as smooth as possible.
Fast and easy. Great service!
Hey Y'all, I just rented a storage space at the Penn Valley location and Nanci was amazing 🙌👏👏 She is courteous, knowledgeable, and personable! She made me feel so secure and welciwel! Thank you Nanci for providing exceptional Customer Service 💯😍
Great location, security, staff, and prices. Nanci at the main desk made reservation and checking in a breeze. Highly recommended.
Great customer service from Nancy happy customer here
Nancy was wonderful she was very kind and friendly I recommend anyone that needs a storage unit to go here.
Nancy has great customer service.
Nancy was the most helpful person I've dealt with a long time it's nice to see such personal customer service.
Jenna and Nancy were awesome. Thank you.
Great place! Very friendly staff, especially Jenna! Highly recommend.
Nancy did a wonderful job showing me my unit and getting me ready to move into the unit. She answered all my questions. Very happy to have come here to rent my storage unit.. thanks for everything..
Nancie was great, very friendly and informative. Barry was also awesome.
Manager was very helpful and extremely courteous.
Nancy was great! Nice facilities and fair prices!
Nancy was great to work with and answered all of my questions regarding my unit. Would recommend to anyone looking for storage in the KC metro.
Nancy was so helpful she Walks through the storage unit and provided us with all details needed. She algo gave us a great special.
Nanci Pivinski gave us great service. We’ve been repeat customers. Process was easy, facility storage are always clean and maintained. Thank you! Seriously would not recommend any other storage facility.
Nancy was very helpful and offered quick and easy service.
Nancy was very helpful and court eous i recommend this storage to anybody
Nancy is great! If you’re in the metro looking for a good experience with a storage facility come here.
My experience with this company was excellent... It was quick fast n easy. The lady named Nancy that helped me was customer friendly very clear n made sure I understood everything. Nancy was kind n helpful. There facility has great options n great prices. I love that is it very secured. Thank you very much to Nancy she made my moving experience easy and worry free.
Great help wonderful time moving with Nancy help😉😉😉
Nancy was very helpful and and she was very informative on helping me get done what i needed to get done.
Great location, easy application, good rates! Nancy in the office is always very helpful! Thank You!
Nancy was great. Answered all my questions and then some. She was extremely helpful. Made my life a lot easier.
Nancy was very helpful and friendly!
Nancy was great super fast and easy to move in!!
Great customer service by Nancy, she made it so easy and comfortable to get a storage.
Had a great experience even thought it was 3° got me a great deal and got into my unit with a great attitude!
Great customer service and very personable! Answered all my questions in with detail and further advice.
Excellent customer service from Regina and Nancy. Nice property. Very clean and convenient.
Staff always treated me with courteous. Nancy is always very helpful. Would recommend.
GREAT service — Nanci Pivinski was very helpful & awesome to work with! Would recommend to anyone looking for storage in KC
Ive been at istorage for several years and most storages are the same, but not this one. Nanci is the manager on site and believe me without Nanci this place would be just another storage. Each time I see her she greets you with a genuine smile and always asks me how Im doing. Her service is top notch. This place is always well kept, a tribute to her and her staff. I will be doing buisness with Nanci and istorage for years to come.
Nanci had very great service
Nanci pivivinski was very friendly. I couldn’t think of a better storage place that was more friendly!!! I highly recommend her and I storage for you storage needs;-)
Nanci Pivinski thoroughly helped us get in a unit, happily, in no time whatsoever! Thank you again!
Great place to store your stuff. Nanci is amazing, she is so helpful & always has a smile on her face.
Nanci Pivinski is such a nice person. She explained us so well about the storage units. She has such an amazing personality/attitude!
Nanci was very polite and helpful
Very friendly. Nanci Pivinski was very helpful as the manager there. The store is very clean and welcoming.
Fantastic company. Nanci is the best!
Love the staff here specifically Nanci the lady that is in the front office. She is amazing and goes above and beyond to make the whole experience the best it can be!
Nanci at iStorage is AMAZING! Kowlegable about deminsions recommended for storage needs, personable, and efficient. Cannot adequately express appreciation for her help. Clean storage facility with good range of sizes at excellent prices.
Without gushing too hard, I totally have to recommend this facility and location! I'm a repeat customer, about 2 years ago I needed a storage unit and I picked iStorage out of all the others because of the gal at the front desk....fast forward to today, and I came back because of my previous experience but needed to choose a different location. I did search elsewhere, brand after brand, but it ended rather quickly because I had already experienced an awesome service from the years prior and knew what I was looking for. When I showed up, I was a basket case, my day wasn't going well at all and I was stressed out. ON top of that, I showed up 30 minutes before closing and was expecting to have a hard time. Then I met Nanci, she blew me away, super nice and so welcoming! I told her my predicament, that led to needing a storage unit, she logically worked out a solution, one that was way better than I had prepared. Showed me my options, walked me through the process and brought down my anxiety into a chill mood. I did not expect so much compassion, she stretched our time together and I didn't feel rushed. In fact, I was walking out of the office 5 minutes before she was closing up for the day! And she was still super friendly! Legit, she is a queen and she's out there putting smiles on faces. I wasn't in the best of moods when we first met, but by the end of our visit, I was over the moon. I have had the best experience and I will recommend everyone to this location, simply because Nanci is so awesome! I never considered myself a brand loyalist, but after some thought, iStorage has won me over, twice! Nanci you rock! Many, many, many blessings to you! From the Chick with the Afro puffs
Had the most pleasant experience , well informed, and feel since the first time I have been in Kansas city, I feel at home. Nanci and Jenna have been outstanding, thanks ladies I highly recommend
Great service! Ms.Nanci was really helpful, patient and pleasant. HAPPY CUSTOMER HERE 👍🏾
Nice facility and a quick easy process to get a unit! Nanci was very helpful and friendly and I would recommend this place to anyone!!
Nanci was so friendly and helpful! She had all the information we needed and worked with us to make the process incredibly easy. Even went as far as measuring the door frame for me to ensure the items would fit okay! HIGHLY RECOMMEND!
Rented here for a couple of years now Nanci is always so nice
Nanci was the greatest. So friendly and patient. It was my first time renting a storage unit and she made it so easy. I appreciate her and will tell everyone I know to come rent from Nanci.
One of the best experiences of renting a storage unit thru this company is my interactions with Nanci. She was a huge help in the beginning answering all of my questions and helping me transfer units. I would recommend anyone who is looking for storage space to rent thru her just based on my experience with Nanci.
Very efficient and accommodating. Clean and secure storage lot with state-of-the-art security system. Nanci went above and beyond our expectations to ensure that we had a great experience securing a storage space. We recommend for sure.
I storage is very safe. Nancy is a great manager. The regular customers are very nice. Five stars
Nanci is a wonderful person to deal with. She answers all questions in a very timely manner...
I rent here more than once
Convenient 24 hour access
Great place to store your stuff. 24hour access. Good people renting there. Reasonably priced matresses.
Competitive Pricing, Safe Secure Storage Facility, Excellent Customer Service !!!!
If you live or work in the Kansas City area and need self storage, our facility at 2748 Southwest Blvd is centrally located off of I-35 just south of downtown Kansas City. We’re also a convenient option for students at the University of Missouri-Kansas City and Rockhurst University.
Choose from a wide range of unit sizes for any storage project. Enjoy amenities like drive-up storage and temperature controlled units. While you’re moving in or out, visit our office to purchase boxes, tape and much more!
Stop by our facility or reserve your unit online today. Need more storage options? Check out all of our Kansas City storage facilities.
Our facility has a number of great features such as:
- 24 hour video recording on the premises
- Business Storage
- Temperature Controlled Units
- Drive-Up Access
- Electronic Gate Access
- Extended Access Hours
- Fully Fenced Facility
- Indoor Units
- Interior Parking
- Locks Available for Purchase
- Moving Supplies Available for Purchase
- Resident Manager
- Well-Lit Facility
- Month-To-Month Leases
- No Deposit Required
- 10% Active Duty Military Discount
Directions to iStorage at 2748 Southwest Blvd
From University of Missouri-Kansas City: Volker Campus
- Head north on Main St.
- Turn left onto W 39th St.
- Turn right onto SW Trafficway.
- Turn left onto W 27th St.
- Turn left onto Southwest Blvd.
- iStorage will be on the right.
From Shawnee Heights
- Head east on Shawnee Rd.
- Continue onto Greystone Ave.
- Turn right onto Cambridge Rd.
- Turn left onto W 29th St.
- Continue onto Genessee St.
- Turn left onto Southwest Blvd.
- iStorage Self Storage will be on the left.
From Downtown Kansas City
- Head south on Southwest Blvd.
- Continue for 1 mile.
- Our storage facility will be on the right.
Reviews for iStorage Kansas City, MO - Southwest Blvd
Just got acquainted with Kevin & Ben today and may I say it was blast. First Kevin & Ben had to deal with me over the phone with some customer service and internet issues I was having and they handled it like some champs even in the mist my swearing and complaining. They was patient they listened and was still courteous the entire process when helping me get my issue resolved first over the phone. Then to put icing on top of the cake, I had to go into the actual facility because I was having another issue there I was greeted by Ms Wanda, Kevin and Ben and may I say once again it was a blast. All 3 of them 3 was a pleasure to work with and made it a quick and easy process Thank You all.
Respectful, Kind, Courteous, Gentleman,
Alex was a pleasure to work with he was kind, respectful, very courteous and he made the process was quick and easy. He explained everything to me and made sure I understood. I would definitely recommend anyone to come here at iStorage and rent a unit he was a pleasure to work with. Thank You Alex!!!!!
Superior Customer Service
Alex, the property manager is everything you want in an employee. He is polite, firm, customer service oriented, and never once did he display anything other than an upbeat, can do attitude. No problem was a bother. He was never "too busy". He has excellent people skills and seems to be a man of his word. This young man is promotable. All of this to say it made for a great customer experience!
Love it here
Great staff very helpful and convenient
Alex is a great site manager and Jennifer is a great asset to the istorage company I enjoy working with them my experience has been great
Great responsiveness at last minute
Helped us get a unit we needed quickly. Was able to accommodate our needs, in a very friendly manner.
Exceptional Customer Experience
This is the fifth storage facility I've used in about 10 years and by far the best customer service. Thank you Nanci for making this such a pleasant space rental experience.
Couldn’t be better
Very accommodating @
Service was quick and professional. Overall great experience
Nanci is very responsive, helpful and kind! Appreciate her service!
always consistently great customer service
I have dealt mainly with Nanci and she has made my experience very smooth. She is always cheerful and enthusiastic. She is dedicated and professional at all times yet personable. You are lucky to have her as an employee. She is the kind of person who will do well at whatever she chooses to do. Give her a raise!!!
Signing up easy Nancy is very nice and very helpful
Good location easy access and good management.
Professional and accomodating
We're out of state and have equipment stored here. We were able to move to another unit and Nanci was a wonder to work with. She assisted in finding the proper size and location of our new unit and assisted our contracted movers to allow them to get their job done. She kept in touch to assure we were happy with the move. We definitely were! Thanks!
She is wonderful!!
Nanci is wonderful. She is very friendly, professional and extremely helpful!! With her help, we were able to painlessly rent the perfect storage unit. Thank Nanci for your help!
Great experience professional and friendly!!
Istorage penn valley is a great location kept well and very clean. Nancy was the person that helped me and my husband with a storage unit.. She is a wonderful person very kind and professional made our experience so much easier. Thank you Nancy!!
Nanci was nice and helpful thru the process .
amazing, awesome, cool, fun, easy
Great experience getting my first storage unit! Attendant was well informed and super enjoyable to talk to while we sorted everything out! 11/10 recommend
amazing facility, very professional, great conversationalist!
amazing experience, very sweet attendant, all very professional and great price!
Was a great experince, Nancy help us all the time, fast and easy.
Nice facility. Great staff (Nancy)!!
Easy to rent, easy to move in and out. Clean facility. Nancy is extremely pleasant and helpful.
Amazing Staff Nancy
Great lady to work with!!
Come see Nancy!
Nancy was great outstanding service
Nancy was great
Great facility and staff
Nancy and David were amazing!! They took the time to go over the options available and show us the units. They make the process easy and are up front with everything.
Great service by Nancy
Nanci gives great services
Nancy is great
This place is so clean and ran so well
I couldn't ask for a better person to help me then nanci. She has always been so helpful and easy to communicate with when I had any issues
This storage unit site has always been so clean and nancie has always been super helpful with answering all my questions
Great customer great experience
Really like Nancy she was very informational and very kind and helpful