In the northern part of Cincinnati, just south of Interstate 275 is our Forest Park/Mount Healthy Self Storage facility. Located at 2140 Stapleton Court, we’re easy to reach from anywhere in the area. Exit the interstate south onto Hamilton Avenue, taking Waycross Road east and Sebring Drive north until you reach Stapleton Court, where you’ll find us just west near NationServe of Cincinnati Garage Door Company.
At iStorage, we’ve dedicated our business to offering only the best storage options at affordable prices while maintaining the security features and added amenities our customers want. At this secure self storage facility, you’ll find features like security cameras, keypad entry, wide aisles for truck access, indoor and outdoor lighting, drive-up unit access, carts and dollies, and packing supplies. You’ll also find:
RV Storage: Finding the right storage options for your RV can be difficult, but at our Forest Park/Mount Healthy Self Storage facility, we have what you’re looking for. At our facility, you can be sure your RV will remain safe between road trips, which is likely more than your driveway can offer.
Boat Storage: Are you looking for a safe place to store your boat when you’re not out enjoying the water? Between trips to Brookville Lake, store your boat in one of our storage units where you can be sure it’ll be protected from pests, vandals, harsh weather, and anything else that could otherwise cause damage.
275- Westbound From Northern Cincinnati
Take Mt. Healthy exit, and make a left onto Hamilton Ave. At light by McDonalds turn left onto Waycross. The first road on the left turn onto Sebring. Go to second left and turn onto Stapleton and iStorage is in the cul de sac.
275- Eastbound From Indiana
Take Mt. Healthy exit, and make a right onto Hamilton Ave. At light by McDonalds turn left onto Waycross. The first road on the left turn onto Sebring. Go to second left and turn onto Stapleton and iStorage in in the cul de sac
Mt. Healthy
Go North on Hamilton Avenue. Make a right just after the Shiriff's office onto Waycross. Look for our sign on the left, turn left on Sebring just after the sign. Then go to Stapleton which is the second street on the left. Make a left and iStorage is at the end.
Green Hills
Head North on Winton Rd. Turn left onto Waycross. Go through one light and keep going until you get to Sebring on the right. Turn right and go to Stapleton which is the second street to the left and make a left. iStorage is at the end of Stapleton.
Fairfield/Pleasant Run
Head South Pleasant Ave./Hamilton Ave. go over 275 until you get to Waycross. Turn Left on Waycross after Mc Donalds. You will see our sign on the left. Just after the sign make a left onto Sebring. After that make a left onto Stapleton, which is the second street on the left. iStorage is at the end of the street.
CrossStreets
Hamilton, Winton, Waycross, Sebring
Landmarks
275 (Mt Healthy / Hamilton Ave Exit), McDonalds, Sheriff Station & Hamilton County Library.
NeighboringAreas
Seven Hills, Mt. Healthy, Greenhills, Fairfield
Had 2 units here for numerous years very happy with how I was treated.
Got great service
Olivia has been very helpful and personable and easy to work with.
Please rate me, iStorage Forest Park.
Good compay
Good place to recommend
Shout out to Olivia at Forest Park was a great help as well Excellent Service (and Steve from South Fairmount)!
Very good experience
They were good. Never had to come back and check and my stuff was just how I left it.
Great service, worked swiftly and diligently
They were very responsive and great customer service
Helpful staff
Very friendly staff, I never had any issues.
Got locked out of my unit, Adrian was very helpful in getting things back on track 4 me!
The attendant was a very pleasant intelligent young lady with great knowledge of her job
Very friendly staff. Was able to get in and out quickly. I appreciate that!
I got such great service at affordable prices and the people at the desk were so friendly! I highly recommend these guys for your storage needs!
Adrien was great in assisting me!!
Adrian took really good care of me
Adrian is great
Olivia was great in helping me out 🥰
Great storage facility. Right place, great location. Friendly staff
Adrian was great
The property manager was very helpful
Adrian was great
My experience with Adrian was great.
Adrian was great !
Adrian was great
Adrian is great 👍
I am a teacher and needed a storage unit last minute. I called and was able to set it all up in about 10 minutes. 10/10 would definitely recommend.
Adrian was great!
Adrian is great!!
Adrian is great!
Adrian is great. Thanks for making move on ready.
Adrian was great!!
Adrian was cool!
Adrian is my man!
Adrian and Olivia were great!
We are long-term customers. On-location office personnel are friendly and attentive to your needs. Site maintenance: general repairs and cleaning have improved, which is a welcome change from the previous owners. Location is right for us, and security is good, so we stay.
Very nice staff, clean units, easy accessibility. Olivia was very helpful.
Wonderful service, Great attitude
Great service
Muy bueno
Very friendly and helpful management.
I’m moving across the state from Columbus and needed a storage unit to hold some items, so I just went online and rented a unit quickly. I knew I had to go to the office before moving my items in to get my code and unit number but the moving truck ran late and I didn’t arrive the day of my move until a half hour after the renting office closed. I pulled up and was walking away when the store manager came out and said they’re closed but he could help me. He got me all settled and walked me to my unit. He was so helpful and polite and he went out of his way for me.
Olivia and Adrian were excellent!
Adrian was great
Adrian was the coolest.
Adrian was great.
Adrian was very helpful today when we came in to set up a new storage space Thanks!
Agent A smith was very helpful during initial check in. Stayed later to make sure my from out of state move in went as smoothly as it can. Will reccomend even though I have referred many other clients. Thanks in advance. Ron P.
Adrian was a great at helping me with my unit!!
Adrian has been very helpful with any questions or problems even over the weekend. Facility was clean and has easy access which has helped during my move.
Adrian was better then awesome and great
Adrian is great! Total professional!
Adrian was great !! Made everything go smooth!
Adrian is totally professional!
Adrian was very helpful!
Adrian was very helpful
Amazing!!!!!!!!! Highly recommend.
Staff was friendly and very helpful.
Adrian was great!
Fantastic!
Adrian was great!
Adrian is excellent!!
Adrian was great.. He got me in and out and I also got a great deal for my storage unit!!
Adrian is 👍
Adrian was great thanks
Adrian is excellent!!
Awesome experience Adrian's the best thank you.
Great experience good information would recommend this place to everybody.
Adrian is excellent! Great property mgr
PM was excellent
PM was excellent
Adrian took good care of me
Property manger is great
Adrian helped me with my move in today. Great customer assistance and service. Thank you for your help.
Gentleman was extremely nice showed me everything, very professional
Adrian was very friendly & helpful! Overall great rates & experience.
This storage unit was awesome. Adrian is super friendly and helpful. First time storage unit renter, he helped walk me through everything and is super friendly.
Adrian was great and took care of me!! Thanks!!
A Smith is by far the best Manager this branch has had in years.
Great, no problems. Great customer service!
Adrian the manager was great. Highly recommended.
Awesome customer service will recommend location!!!
Property manager Adrian was a good person he help me out and looked out for me very professional will definitely recommend him to anybody
Everyone here is very nice and Adrian is very understanding when I have to pay my storage bin late!
The gentleman that helped we was very kind and even remembered me from my last visit. Superior customer service!
My experience was amazing!!! Adrien took the time to show me around and took time to answer ALL of my questions. He was very professional.
The employee are so nice.
It was a decsent experience.
Great place to rent a storage unit very friendly customer service units and hallways are very clean
Nice and friendly employees. Reasonable prices only thing you can’t find a dolly or cart to move things into storage on this site.
Quick fast in out!
Adrian was very professional and helpful in getting me setup.
Needs some updating
Simple process. Friendly staff.
Storage ok but entry and exit keypads and displays are worn out.
The experience was welcoming
Inside storage area isn't bad but the insulation on the ceilings need to be replaced since they are falling and the unit I was given has a slight leak but other then that no complaints
Nice clean and secured facility. Problems with online reservations and the office personnel although a very nice lady wasn't able to help. But after getting through the maze I'm satisfied with the storage, access and lighting.
It's priced great, but the units themselves could use some updates.
For my needs, it's great. Location ok, but,the manager Keli, is great handling people and explaining anything from the different charges to what size boxes, to an approximate size of a storage unit. I like the way she keeps it clean. I thank her for being so helpful.
I just leased a unit through Ms Olivia Hunley and despite the cpu not liking me, overall it was a very easy process.
Keli is awesome. Very accommodating. Place is clean and easily accessible
lady at the storage , I can remember her name super nice and ready to help she deserved a rise
Very easy and uncomplicated. Used their company website in finding the correct size unit for my immediate needs, rental application was easy to access. Happy with my rental and the entire process.
Easy access just wish it had 24/7 access instead of out by 10 pm to 6 am
Kellie was very friendly and beyond knowledgeable about the property! I would definitely recommend people to iStorage. Thank you Kellie 😊
Customer service is excellent! Keli tries to devote her time to everyone and work things out as quick as she can.
Kelly was very prompt and professional. Loved the service. Would highly recommend
The property manager Kelly was so sweet and kind to me through out the whole process!! I have no knowledge of storage units and she made the process so friendly and simply to understand. I was nervous at first but Kelly quickly eased my mind and made me feel so comfortable using a storage unit. Thank you again Kelly!!
So far it is wonderful.I am only a couple months in but am so far very happy ty
This is our first time getting a storage unit and we’re thankful that Keli helped us with this process. She was very friendly and helpful! I would definitely recommend them in the future.
Keli is amazing! She answered all my questions and is very professional. I feel very comfortable storing my things here.
Kelli was very helpful and friendly.
I’m a customer here at I storage for 3 years this is my second unit. Keli is the Best Manager since I have been here. I hope every Manager works like Keli. She knows how to take care of Customers she deserves a raise and you guys are lucky to have her Great Asset to the Company
Great place to rent from. Excellent customer service with Keli she got me in and out in no time and she was very nice 👍.
Keli was amazing. She went above and beyond for me.
Keli and Savion were so helpful! During these crazy times where it seems like most have lost all sense of respect and customer service Keli and staff were so patient and friendly with me. I would recommend iStorage to all family and friends. There prices are very reasonable and no hidden cost. Thank you so much Ms Keli for being such a blessing. Ms Parker
I rented a storage bin from Istorage, I have since moved out..! In the mist of me moving out, there were thing's I didn't understand about there policy. So I got in touch with the site manger Ms. Kelly. Ms. Kelly was very informative on helping me resolve my issues. There are times when we as consumers fly off the handle when things don't go our way..! In this case Ms. Kelly was a true professional, and amazing diplomata. Remember "Never argue with the cook that prepares the food because he's the only one that knows what's in it, The server just brings it to you" In other words don't fight with the person that's trying to help you..! by bringing your food, talk to the cook. Ms. Kelly you are truly a credit to your profession, and if there were more Ms. Kelly's problem's would be much less..! I don't know what Istorage is paying you, but for your humbleness, willingness to go beyond for your customer and the extra miles you'll go to resolve issues that you will make your own, they're not paying you enough..! ISTORAGE SHE'S A KEEPER..! PAY HER, AND PAY HER WELL.!!!! Thank You Ms. Kelly For All You Have Done..! Much Love..
Been a customer for over 5 years. No problems
Kelly is the best ever she should get a raise Customer service was the best I ever had You’ll need more people like her Thanks Kelly
Keli at iStorage in Forest Park gave me EXCEPTIONAL customer service toady! I rented a 10 x 20 for vehicle winter storage and she had the contract ready in about 5 minutes! With her help I now have a very clean unit to store my vehicle close to home. Keli is truly an asset to the iStorage team! I look forward to dealing with her again next year!
Keli is extremely helpful, pleasant & professional. She made the entire process so easy!
Keli’s customer service was excellent! She has a pleasant way of speaking, and professionalism, that makes you glad you called.
Very good customer service from Keli
5 stars for Property Manager Keli! Me and my family were in a nasty spot and were about to lose EVERYTHING here! But she swooped in and saved our stuff! MUCH BETTER Care than Public Storage who COULDNT WAIT to snap up my deceased father's storage without telling me. They even left ALL our info on paper docs and never put them in the system, leaving us to be questioned who we were every time we called in. Sticking with iStorage permanently. Now.......if they could just allow split payments they would be perfect. Still, AMAZING care from Keli and iStorage~ P.S: Did what I could as thanks and swept out our storage for you. Got every bit of dust I could out for ya. ;)
Everything was clean & neat ,the manager & staff were Very friendly & made sure I was informed & comfortable with all parts of the services offered.
We gave 5 -Stars for iStorage located at 2140 Stapleton Dr. Forest Park OH. The reason we gave this store a 5 Stars is because of Keli V the Manager there, has a business/personable impact on the customers there and she care about the up keep of the facility. Keli goes beyond and above her job duties to make sure that the facility and the client's needs are met to the fullest of the business and the people. We've had nothing but an excellent experience there. Despite the change in Managers over the years of when we first started to use iStorage.
the place is very spacious u can move your big truck around the price is moderate thanks to savion and keli they are very friendly and professional good job guys and thanks also for the free padlock
Friendly and accommodating staff.
Property manager Keli V. was so awesome today! Thank you Kelly for your great customer service!
The manager was very helpful also the unit was clean. I walked in without an appointment she was extremely friendly gave me the best options for What items I plan to store. Prices were in my budget, also there’s no contract so I like that they have a month to month bases. I would recommend anyone looking for a drive up rental unit space for dirty cheap.
Friendly staff and helpful service
Keli Vernon was great!! We had an issue with our locking the storage unit door for some time and she wasn't aware. As soon as my husband made her aware she got the issue resolved right away!! Great customer service goes a long way!!
Keli Vernon the Property Manager help me pick out a bigger storage unit today and she was very nice and down to earth. I recommend IStorage Forest Park to anyone.
Keli was very nice to me helped me fill out paperwork and would highly recommend this location very professional she is a sweet young lady Thank you Keli
Kelly did a great job explaining the size that fit my needs 👍👍
Kelly the site manager was sooo helpful and responsive to my crisis! Someone stole my wallet, with my storage unit key inside and i live out of town. She arranged for someone to come cut my old lock and replace my new lock within 24 hours! I am forever grateful for the peace of mind-Alisa Marshall
Keli went over and beyond to help me after the national had rented my unit. Thank you Keli and if anyone needs storage call her at the Forest Park location!!!
Outstanding customer service!!! Brittany was very helpful and answered any questions I had. HIGHLY RECCOMEND
The staff is friendly and helpful. Especially in this time of the pandemic that was appreciated.
Great experience, I've dealt with the company several years and its always been good customer service and professionally managed. Thanks to Dre for his hardwork and work ethics in helping me with a situation that arised. Very honest and trustworthy guy. Thanks Drr
Easy moving in and storing things as Ive ever had it. Smooth transition from phone call to front door service.
Good prices, Nice People
Steve, the manager, was very kind and efficient. He showed me around the grounds and answered all of my questions. I like that this is month-to-month and competitive pricing.
Very friendly professional people and very well kept and clean facility.
Friendly property mgr.
My representative Deondrea Smith, was excellent in walking me through the process. He made me award of the discounts that where available. I appreciated the help. I would recommend iStorage.
The Property Manager Rich took his time to really help and take care of my storage needs. The place is professional and great, highly recommended!
Richard was extremely professional and helpful. Great price and convenient location!
Very helpful staff, clean, and reasonably priced.
Rich an Steve was awesome in our emergent need thanks u guys so much
Rich and steve was awesome!!!!!!!
The manager Rich took great care of me!!!! Everyone at the I storage FOREST PARK location ALWAYS goes above and beyond for me!!!!!
Office and units are nice and clean. Very professional staff
Clean and easy to get to. Great prices
Was a customer for a little over three years- Steve and the staff at IStorage were accommodating, friendly, efficient and gave exceptional service. If I ever need a storage space again, I would definitely come back to the Forest Park location. Thank you all so much!!
Clean facilities, most importantly very friendly staff always able to answer questions and help where needed.
Very helpful staff, office is clean, facility is well maintained and very secure. have never had a issue with them. the employee Steven was a even bigger help in little me know about all the ins and outs of what i need to do to make the process go smooth
So far so good, only thing is that it's $10 extra for 24hr access. A bit more that others I've spoke to
Steve was great to work with . His attitude was professional and he also went out this way to help and make sure I was comfortable..
The manager was super nice and the office has definitely changed...for the better. It’s neat and clean.
Moved into a new house , at the time..
Great storage facility! Kevin was super helpful. Would definitely recommend.
The service has changed drastically here! Kevin has been very attentive! And great with communication!!
Great customer service!, kevin has a wonderful sense of humor,very courteous and professional!!, nice and clean storage units great location...
The manager Kevin was extremely kind and efficient. He thoroughly explained everything to me.
Kevin was very helpful! Great experience!
Kevin was a lot of help. Thank you Kevin!
Kevin is the best around!! Beautiful facility here, and the office smells amazing!! Keep up the good work!
Everything was so easy and clear! The staff was courteous and efficient as well as knowledgeable. The unit itself was clean and exactly as described!
Very very awesome staff friendly and helpful best price in the tri state area! Clean and very professional! I would 100% recommend this facility.
Quick, easy, and the staff was fantastic 😊
Stop today looking for a storage and Spoke Kevin and Kevin they was so friendly and helpful and I would like to thank them for taking the time and helping me get actually what I needed
Kevin was great,very helpful
I am renting a 10x10 storage space and WOW I am amazed at how much lower the prices are compared to the other places I’ve inquired about. Thank you for providing me with great customer service!!! I will definitely use your services again in the future.
I cannot complain about the prices or the quality of the storgae facility. And I believe Kevin, the staff member was very decent and respectful.
Great prices, secure, clean and friendly
This was the first time I rented a storage unit and I can truly say that Kevin Jr and Sr made it very easy. Excellent customer service and very friendly. Thank you very much.
Nice Friendly Professional Great Prices
Kevin Sr was GREAT in Assisting me with services and I'd recommend All of my friends n family to come here!!!!! Kevin's a Great Asset for your company!!!!!
The manager here is Awesome!
It's very clean and property manager is very friendly!!
I have to say the Duo father and Son team is Absolutely Amazing and Awesome. Kevin Sr. and Kevin Jr. have gone beyond to help me with an issue with a customer who damaged items in my storage. I really want to say thank you I appreciate your help and your Outstanding customer service.
Very helpful
Very friendly and welcoming staff. Nice price and the property is well lit at night. I feel very secure and safe ! 👍👌💯
Kevin and Erica were both very helpful! They were friendly and informative and easy to talk too. The storage unit itself was easy to get to and had plenty of space.
Quincy did a great job. Very helpful! Definitely recommend!
Quincy was very professional. Very helpful.
My 1st time renting a storage unit. I met Quincy and he suggested and showed me options that better fits my storage needs. Thanks Q, and istorage.
Quincy was great help. Very customer service friendly. Great guy all around. Keep up the good work.
Q made moving in a breeze. Thanks
Q was fast friendly and polite.
I like this storage company, Cara has personally made me feel good about where I had my belongings and has always took her time correcting anything that I had and issue with. I would recommend this storage company to a friend.
Very grateful for Cara’s assistance she’s a pleasure and always there to help when needed. I look forward to seeing her each visit very sad to see her go
After searching for storage facilities, I was referred to iStorage. I have to say I’m absolutely amazed. The service was not only friendly but fast. The prices are extremely affordable and the facilities are clean and very well taken care of. I would definitely recommend istorage!!!!
Very nice managers, were very helpful, nice, showed me everything and we're very respectful
very helpful, knowledgeable
Cara, It was so nice to meet you and learn all about your family. You made my day better. Thank you for your help.
QUNICY WAS VERY PROFESSIONAL ALL THE WAY AROUND GREAT GUY!!!!
Quincy was very helpful and provided all the information that we need, office was clean and he was professional with his approach!!
Cara was awesome. She made the whole experience pleasant and I left the office with zero worries and a nice, clean space.
Best prices I could find. Repeat customer.
Quincy was very helpful ! Make sure you ask of him once you get in here. He has such a lovely personality and is always willing to help.
So far so good. They've treated my son very good.
Quincy was great nice, friendly and fast.
I’ve rented here before, and now I’m back. Quincy was fast and professional. Thanks
Quincy has been very friendly and helpful!!
Quincy was nice!
Quincy was awesome!
Great customer service Quincy was very nice and funny!
Quick set up of storage unit, friendly staff (Quincy was so nice), clean facilities. Overall great!
Glad i came here. Quincy was a great help and very patient.
Easy and secure storage, thanks a lot to Quincy and Cara for all of your help!
Great friendly service Cara was extremely helpful
Very quick, easy and convenient move-in process. Quincy was very courteous, professional and knowledgeable.
The manager was great. Great prices and helpful
It's a storage place
Quincy was awesome ! Very helpful
Quincy was helpful and he emailed me my reciept because the printer was down.
Fast friendly respectful. Quincy and the location was great.
Forest park location is great!! Thank you for the outstanding service Quincy
Quincy was extremely patient and helpful. he showed and advised me of the best unit for my needs. Thanks. Simply self storage
Laquieta was so helpful and patient! The customer service was really good. I wish the owner would decide to maintain that insulation though.
Quincy was awesome! Personable and friendly and extremely helpful!
Quincy has great customer service, and will help beyond the desk. Thanks
Ian was very thorough in what I needed to know about my unit and was quick with processing!
Quincy was really nice. Even offered me some food! Great experience and quick service
Quincy was friendly a cool nice guy .
Quincy was nice and made the process so easy
Quincy was amazing, very easy to work with, and top notch in customer service. Pleasure doing buisness with him.
Quincy was polite and very helpful.
Quincy has great customer service skills. He is very knowledgeable!!!
Quincy was great 😘
Quincy was great helping me today.. Very friendly.
Quincy is professional and nice, I came in as a walk inn and he recommended and assisted me with great advice.
Quincy is very friendly and professional about his job. We had a great first experience here.
I came in to pay my bill Quincy was polite and very helpful.
I came in today as a walk in where i meet Quincy, he was very helpful and got me the right size unit, moved in and out the door. Thanks
Quincy he was very professional
Quincy was just fantastic he was so nice and helpful. I recommend this place.
Quincy was very kind, helpful and fast, moved in with no problems. Thanks
I came into simply self storage where I meet Quincy he was polite and extremely helpful, he assisted me with things outside the office, he's not just a manager that won't come from behind the desk.
Quincy signed me up, polite, pleasant, informative. Good experience so far
Quincy was fast, friendly, very helpful he assisted me as a walk in, I feel great coming here.
Great for storage!
Five stars
I left another storage company and I decided to get a unit here at Simply Self Storage .. Best decision ever , decent pricing , and nice environment but most importantly, I've received nothing but the BEST customer service from the property manager Cara Gaines !!!! She makes sure all of my questions are answered and give me great information when needed !. & I appreciate it . Makes everything there a good experience!
Best rates are online.
Simply storage exceeded my expectations. They where super professional and very accomidating. The manager was so nice and made sure my concerns and needs where met. I highly recommend Simply storage. I had a very positive experince.
I moved some furniture for an aquantence of a friend of a friend and the place looked clean.
The property manager was very nice and helpful with my move out process. She made it simple fast and easy. I will recommend this location to others
the property manager was friendly and very helpful with my sister (Tiffany) storage unit . She made my move out process simple, fast and easy. I will return for future business, and will also recommend to others.
I needed a unit for my business furniture while I relocated. I stopped into the establishment and was greeted by Cara whom was very courteous and professional. She was very knowledgeable about the property as well. I expressed to her that the temp was a concern due to a lot of antique items I would be storing. She then referred me to a different location. I would still highly recommend this place due to its cleanliness and great customer service.
Cara at the forrest park store was very helpful and knowledgable ... Made my search easy as can be in helping me find a room temp 10x10 room ... She was more than knowledgable !!!! Highly recommend ...
Was able to get a storage locker for my grandpa with the help of Cara.G! Thank you a lot for all your help we appreciate it
Cara Gaines was the kindness person I have dealt with in a very long time. Her tone of voice and her professional attitude was very calming. It helped me get through a very stressful situation that I couldn't seem to resolve with this company for a very long time. I was not a happy camper when I found out about my storage situation had changed. However Cara took time to give me different options and walked me through a process that worked out for me and her company. Lawanda Banks
Cara Gaines is an amazing property manager. By far one of the best I’ve experienced and I have had some horrible experiences with storage units. I will most definitely come back as long as she is still running the business!!
The best storage place I have ever used! The property manager Cara Gaines is very helpful and knowledgeable . I highly recommend!
My first experience in self storage was absolutely great thanks to the Property manager Ms Cara Gaines. She was very nice and helpful making me feel "apart of the family" sadly I could not rent do to money issues but I would recommended anyone to this self storage company! I'm very impressed Job Well Done!
I give this place 5 stars. The worker I gave my business card to Cara, called me this morning for one of her customers that does not drive. When I got there to the storage she met the customer outside with a nice greeting and accompanied her inside the facility. She definitely deserves an accommodation for excellent service!
I wanted to write this because of the help I received at Simply Storage. Cara Gaines was such a help when I was in a hard spot.... I had another storage unit at a company on W. Sharon rd in Cincinnati. I had paid them but I get this call saying they didn't receive it. I slid the payment into the slot in the door where you drop off payments. They said they would look into it which when I received a call back they said it was double locked and I had to pay again. This means I doubled paid. So I went to Simply Storage after going to a few other places and I am glad I came to this place. They helped me out so much. They understood my concerns with security and were so helpful. Cara Gaines is such a great individual. She was so nice, warm hearted and helpful. Thank you Simply Storage! Thank Cara!
Cara was very kind and helpful 2thumbs up
Store Manager Cara Gaines was very professional and assisted by suggesting a unit that best fit my needs.
The office attendant was very polite and informative. Prices are great, and cleanliness is on the same level as the other storage companies, for a better price.
Extremely friendly staff - There were no hidden fees or Gimmicks. Move-in was super easy and the unit and grounds were very clean! I would recommend to anyone.
Very friendly and helpful. Went over pricing for all units clearly so there were no questions. Clean grounds and well lit.
Very easy set up process. I did most of the work online. When I went to the office to finalize things, I was out in 15 minutes. Very very easy and friendly. Looking forward to moving my stuff into a clean, trustworthy environment!
Great. Staff was friendly helpful and the unit was clean
a ok and helpful staff
GREAT CUSTOMER SERVICE!! Fast friendly clean place !!!
Kristi was a great help! She worked with me to ensure I secured the right amount of space. The grounds were clean and the prices were just right!
Have only been renting from them for less than a month, but the lady who helped us set up was very friendly and useful. Code locked gate and you can use your own padlock. My unit is not temperature controlled, but easily accessible.
Everyone I have ever encountered here has been great. Everyone is very helpful and compared to other storage companies they have the best deal and it's convenient and close to home for me. I always recommend them to any of my friends who may be thinking abou moving and need a place.
Great Experience! Simple & Easy & BEST PRICES!!!! I SHOPPED AROUND AND THEY ARE THE BEST!!!
The lady at the front desk was awesome 👍🏾👍🏾👍🏾👍🏾!!
Very nice and informative!!
My moving experience was very hectic, and I ended up with a storage space too small twice.. the office manager was very helpful at helpful at xfering my funds over to a larger unit, and took the time to make sure my new unit was close enough to the others so that it was in walking distance.. I alway have a pleasant experience when I go or call the office. She even remembered my name which shocked me, that adds to the kindness I've experience with them. I would definitely recommend them.
Good storage facility and good Pricing. Staff is very friendly and professional.
Pretty good experience the lady at the front was really nice, and were weren't sure I put things would fit she gave us an option for a bigger storage. She was very helpful and friendly thank you!
My family has rented a unit at this location for years. Erin, the site manger, is absolutely wonderful to work with and very professional. The unit was a perfect fit for me and the staff very accommodating. I would highly recommend this location.
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