iStorage Self Storage - Storage Units on 5418 N Bend Rd

Great service nice and safe to enter and or excited Very helpful staff .. excellent customer care 🤙🏼🤙🏼🤙🏼🤙🏼🤙🏼🤙🏼🤙🏼🤙🏼🤙🏼🤙🏼🤙🏼

I can’t say enough about how smooth, easy and reasonable Robert made this process for me. He brought a cart to me anytime I needed it to move things around. Always so professional and helpful. My things were kept safe and secure while in storage at Montfort Heights under his care. Thank you Robert Beatty, Property Manager! It was a pleasure doing business with you!

robert was very informative and knew what he was doing! overall great customer service and was very helpful! (:

Love this place. Robert is a great guy. He's more than helpful and friendly. Thank you Istorage

As managers of different kinds of businesses go, you never know how they’re going to treat you, the customer. I must say though, that the manager at this location, Robert Beatty, has to be the one of the most honest, personable, friendly, down-to-earth and caring persons that I’ve dealt with in a very long time! He is top notch!!

Robert Beatty was really pleasant and easy to deal with. He explained everything clearly and answered all of my questions. Robert puts a great face on this iStorage location.

Provide excellent service and very helpful to the customers easier to locate and I always feel safe to enter in and out my storage nice .. Mr Robert Beatty is giving a great service to his customers..

This is my first time ever renting a storage. Robert the general manager helped me ease all my worries and I'm very happy I decided to go with this storage facility

Robert is very helpful and professional.

Robert B. provides excellent customer service.

Great service north bend location my guy robert is always understanding .!

Robert Beatty displayed excellent customer service, very helpful...

The customer service was great. Robert was patient and kind. I am very pleased with the service that I received today from Robert Beatty!

Robert Beatty Was professional and helpful with helping my sister getting her storage

Robert Beatty is nice and a sweetheart and Professional

Excellent costumer service very friendly and accommodating clean and safe . Thank you for great service!

Very clean and management is very helpful. I would use their services in the future

Great place !!! I highly recommend Going to talk with Robert for all your storage needs .

The place is nice and clean with a lot of options!

very clean, secure, and easy.

I’ve been a customer here for some time. Robert has been caring and understanding anytime I’ve had to call or come in. He is able to answer all questions I have. Very professional.

Great employee. Really great attitude and very helpful.

Robert is always very helpful, and provides great service.

Robert does a great job. He is very professional and keeps everything clean and looking good.

The place looks really nice and is very clean. The staff is very professional and courteous. Robert was very helpful and answered all my questions. My only wish would be that they have more units available. But that only shows that they're good company. Russ

I have found Robert to be very helpful to the customers very helpful to me very considering and always provides me with Quality Service very knowledgeable about istorage and their product and for most their product in the store and goes out of this way to Aid and help the customer

Mr. Beatty always provides amazing customer service when I have to stop into the office. I’ve been renting from store 8668 for the last 10 years and Mr. Beatty is the first Manager or employee I can say a lot of nice things about! His only flaw is his choice in college (Go Bucks) and professional (Who Dey) football teams but nobody’s perfect! Lol. Mr. Beatty is wonderful and deserves to be celebrated!

Robert is very attentive and has great customer service!

I really appreciate the help & information that Robert gave me regarding my storage unit. He is professional, helpful, courteous and his customers service is unmatched. Thank you Robert for being the epitome of customer service.

Robert is the best! Whenever I've needed to call in or stop by with questions or to make a payment he is always courteous, kind and professional. He is a pleasure to work with in times where customer service is not always a priority for everyone or every business. Robert is a wonderful asset to iStorage!

I'm glad I picked this place to store my furniture, it's clean and Robert is a real cool guy

This is the Best self storage , its always clean an Robert is so nice and helpful...

When securing your storage needs, contact Robert Beatty at iStorage in Montfort Heights. He went above and beyond to explain everything about iStorage to me and ensure I got the best rate. I am very happy with his pleasant, professional personality and my storage unit. Thank You Mr. Beatty.

It was a great experience I was very pleased..thanks Robert Beatty

The new management is awesome. The office is finally clean and organized and Robert is awesome. He's super friendly and helpful.

Robert was very efficient and interested in taking care of his customer. Very friendly and was a great ambassador for iStorage

Customer service with i-storage for over 5 years has always been good. The positivity accelerated when Robert assumed management. Via telephone or in person, he is friendly and kind in manner, efficient, intelligent, and a great communicator. Robert returns calls promptly and, basically, is dream representative of the company to the customer. It's actually good to hear his voice on the other end of the phone. I recommend i-storage enthusiastically to anyone.

I needed to rent a storage unit for a short period of time ( or so I thought) My initial impression was that the facility was safe enough, indoors & no chance of getting wet or cold. The overall experience was that of a Ma & Pa business. The personal attention received felt very personable, helpful & very kind. Talking with Robert, felt like catching up with an old Friend. There was a special going on that offered a discounted rate. Which I really liked! I’d definitely use this storage again & I highly recommend as well!!!

The Storage Unit Was Very Clean, Well Maintained, Spacious, And Accessible. The Property Managed Was Courteous, Friendly, And Honest. The Price Was Reasonable. I Highly Recommend iStorage To Anyone Looking For A Storage Unit. "Who Dey"

Robert is a first-rate manager. I have referred clients to Robert and he has always anticipated and met their storage needs.

The new management is definitely on it! Robert is very professional and keeps the property clean. I feel my belongings are safe at this location.

I met Robert when he started with Istorage. He's always been very professional and pleasant to work with and no matter how busy he is he finds a moment to see how I'm doing. It's always a pleasure seeing him each month. A definite positive person for Istorage.

I really appreciate the help & information that Robert gave me regarding my storage unit. He was courteous, professional, & very helpful at a time when life threw a curve at me financially. I really appreciated the reminder calls & updates on my storage. Thank You Robert!!!!

Robert is the best, always is very pleasant and makes sure all my storage needs are met!!

Property Manger Mr.Beatty does great work and very understanding. Keeps the property maintained.

Robert is always super friendly and helpful! I know my payments with iStorage are always taken care of.

Robert has been a huge help throughout… He goes above and beyond to meet the needs of the customer. The grounds are kept very clean and I can’t express enough how great the service is! Keep up the good work!

Robert was very accommodating and took care of My questions and concerns. Very conscientious about customer service.

Robert is amazing! Very helpful through the whole process of getting moved and any issues that may arise he stays on top of that very consistently. Communicative and friendly! Would definitely recommend this storage site because of him

Thank you Robert (site manager) for your outstanding customer service we are happy with the decision we made with keeping our things here at this location.

Having a storage unit for some is simply a temporary holding space for furniture. As an entrepreneur having somewhere to store equipment needed on a daily requires a significant amount of trust and availability. Thank you Robert ( locations manager) for your exceptional customer service and prompt response whenever needed. We trust and appreciate you with our belongings.

The facility is always clean. Robert is attentive and courteous as well as professional. The location is great for my needs and the price is right!

Robert was very helpful

Mr Robert, at Cheviot location, is very helpful and always professional. Gets customer taken care of quickly and he does what he says he will do. Greatly appreciate his great customer service. D.C.

Great customer service very helpful…

I got on line one day, and moved my items to the storage unit the next day! The unit was extremely clean, and moving in and out of the facility was super easy! Robert, the property manager was very friendly and helpful.

Manager very pleasant and efficient. Easy to work with.

Very helpful and friendly!

Roberts awesome and hooked me up

I spoke with Robert, manager, regarding text and email I received from iStorage stating they are thankful for my patronage and are sorry I'm leaving iStorage and requested I complete a survey about my experience with iStorage. Since I didn't leave and didn't want my space sold to someone else as I already paid for my space, I contacted the local phone number and fortunately Robert was still there as he leaves at 6pm. Robert checked and immediately told me that there had been an error and he would correct the error. He assured me my space was not sold to another and he would contact his manager and confirm all was corrected by phoning me the next day. After talking with his manager, Robert advised me the next day, as promised, that my next month space rental would be without charge due to their error. Excellent customer service. This kind of integrity and efficiency is very unusual in today's customer service. Robert could not have been more patient, understanding and efficient at a time when he was due to leave his shift. Wish there were more employees like Robert. Thank you so much and God Bless !!! Stay safe.

Clean spacious dry

You guy did great 👍

I am a new storage unit owner. I have had to obtain one for my job. Nick, the general manager for this location, has been incredibly helpful and resourceful as I have needed personal help on a few occasions. He has gone out of his way to meet me at my storage unit for issues I was experiencing and helped very quickly resolve them. His responsiveness and knowledge is incredibly welcomed and appreciated in my high stress profession. It has been a really nice blessing to have someone rise to the occasion to help their customers. Nick not only rose to the occasion, but he went above and beyond to help me. I could not have asked for more. I have been very happy with my experience, so far, and highly recommend any of the i-storage facilities Nick manages.

Moved some peoples stuff in there. Seems to be clean and well maintained

I had a good experience with the management

Great facilities and managers are very nice. Only 3 issues I had is insulation falling from the ceiling on to my stuff and nothing was done about it and 2 my rent sky rocketed. For what my rent was there I was able to get me a facility with my own 24 hr access and my own heat and electric. The 3rd issue is they did away with 24hr access atleast the manager told me they did.

Great customer service

Christopher Arnold is the manager that help us. He was the sweetest and most helpful. Took time to help us figure the right size unit we needed for my mom's things. Made this easy for us! Thanks again!

Easy to get set up. Although it'd be simpler if all the paperwork was there in the office at the time of renting, but that's just the way things are going these days... "online." Can't really speak as to how this 10x10 unit I got compares "price-wise" to others as I didn't do much shopping around. I'd wanted to use this place primarily due to location, time, & ease of access, so those were pretty much the deciding factors. The price wasn't crazy though, in my estimation. The buildings are clean, & easy to get into, & seem about as secure as I'd have expected, so I'm happy with it. (Although it wouldn't hurt to have a light in there). Yes, I'd recommend them. Of course, one "should" always shop around, but iStorage fit the bill for me, & I'd say it's a decent enough spot to store your belongings.

I really liked the easy access to rent storage and the process and cleanliness of the storage unit

Nice facility! Chris in the office was very friendly and knowledgeable!

We rented a storage unit in late 2014 and are just finishing up moving everything out now. It's been a great experience. IStorage was there in a convenient location when we needed them. The staff has been consistently friendly and helpful, even for weird requests like "uh, can we hire someone to carry this out of the apartment?" and always with the human element that's so important with all the weird issues that come up with any move (sure, we won't lose the key...). I highly recommend them. Thanks for everything.

I am a returning customer of iStorage Cheviot. For my new rental, I’d like to point out that Manager Chris was excellent! He was willing and able to help me get my rental corrected for his location after the customer service rep signed me up at the wrong location. He could have just said sorry about your luck and called it a day, but he provided great customer service, which is hard to find these days. You rock Chris!! I will continue to be a customer of iStorage.

The one pace I would trust my good's in

iStorage has always worked with me and done a great job of storing and protecting my goods. I would highly recommend them.

I didn't end up renting here because I just needed a unit for a few weeks and after fees and insurance, I couldn't justify the cost. But the lady in the office was super helpful. She showed me a unit and got the paperwork filled out but once I heard it was $25 more for fees and insurance, I backed out. Wish I could just rent a unit for 2 or 3 weeks instead of the whole month.

Great place

LaQuieta Best storage woman in cincinnati!

LaQuieta Best storage woman in cincinnati!

LaQuieta, the property manager, at the 5418 N Bend rd location was extremely professional and helpful, and stayed beyond the 5pm closing time to help finish my paperwork. The unit I was shown and ended up renting was clean on inspection.

Easy to work with! Thanks

I reserved a unit last Thursday. The young lady called me the next day to confirm and explain the process. We arrive Saturday and she had all the paperwork ready to go. She explain every detail and answered all my questions. I’m so happy I picked this facility! 😁

Very helpful and convenient.

Laquieta was very nice and sweet and handled everything I needed. Highly recommend!!!

It was a great friendly experience

Awesome service LaQuita is awesome

I've been using this storage facility for years and everything has always been wonderful. Great people to help if anything ever goes sideways!

They doing a good job. Fast and friendly service.

Super friendly and very helpful

This store is one of the best storage area I have encountered. The storage manager ( LaQuieta) was very professional, respectful and helpful. I really appreciate her customer service. I will definitely come back here in the future and recommend all my friends and family there.

We reserved our space on 11/9/19. LaQuieta (the Manager) was polite, friendly and extremely efficient. She explained the terms of the rental contract very clearly and ensured we had the space we will need. We were in and out of the rental office very quickly! Thank you LaQuieta!

God customer service.

Great customer service. Great prices, I highly recommend iStorage.

i am very happy so far with iStorage. Laquita was very friendly, helpful and informative.

Friendly, helpful employees and convenient facilities. Thanks!

I just rented a unit here last week. Vincent was very helpful and knowledgeable! Thank you!

Laquieta was knowledgeable and helpful in setting up storage.

Laquieta was super polite, very helpful and knowledgeable of the ins and outs of the facility. Got me a great deal on my storage unit. High quality emoloyee the company is lucky to have

Ms Laquita the manager was very pleasant and nolable about the storage business.

Good storage

Laquieta was extremely helpful, friendly and made everything clear and concise. She was also very prompt!! Greatest experience. EVER!!

LaQuieta was nice and helped me very informative assisting me with signing up im looking forward to working with them with my storage needs

Istorage is the cheepest in town! This location is very nice and clean. And the staff is so helpful and friendly!!

Location works for me. Staff is always helpful and the facility is clean.

Super cheap, super easy, super quick.

This company bought out the company i originally rented. The switch was easy Staff was nice and helpful. Easy online payments! I would recommend this company.

Great experience when deciding to rent a unit. Very good and responsive service.

Thanks istorage for helping me in a time of need the people who work here are awesome and i would like to thank them

Amir was awesome. Helped me save money and he got me a great unit. Highly recommended

LaQuieta was very friendly and had great customer service I highly recommend this location!

Great staff

Great customer service by Amir - manager. He went above and beyond to assist me. Thanks Amir

I had a great experience reserving my unit! Amir (Property Manager) was very friendly, informative and patient! My unit is very clean and the prices are reasonable! I highly recommend iStorage for your storage needs!

The young lady helping me was very sweet and helpful! Recommend anyone needing storage come here.

Very friendly and excellent customer service!!

My experience was great! The representative was friendly. This was my second time at this place and I will recommend this place to anyone.

New owners are definitely cleaning up the place. Painted the buildings and added a bunch of LED lighting. They only had 12 lights before and they’ve gotta have over 75 lights now. Definitely a huge help for security and moving stuff in or out after hours.

Istorage

Smooth and fairly quick process. Great customer service from LaQuieta. Great, safe and central location. Unit easy to access. Management showed multiple units to choose from. Appreciate that. (Main office could use a bit of a facelift but that’s the only suggestion I have.) Moving in soon. Thanks, LaQuieta!

This place is awesome the store manager Shaun was very polite and there rep Tina do a fantastic job as well they got me what I needed at a great price

Great customer service from Shaun Daniels store

Very nice , helpful and easy

Place was nice and friendly, very polite Quincy did a great job. Thanks

Shaun was so helpful in such a stressful time in my life. He got me in and out while getting me the best storage possible. He is super friendly and had amazing customer service!!!

Great Company And Great People!

Very clean facility. Property mananger was very professional and courteous. I definitely recommend renting a unit from this company.

Quincy is awesome! He was super sweet & helpful with assisting us & multiple other customers :)

Quincy was fast and friendly and gave me great advice.

Quincy was very polite and efficient with moving me into my storage. Thanks

Super nice , . Place people here great , . Thanks for professional smart thanks for the help

Shaun, the store manager, was very friendly and helpful. He made the process quick and easy! He explained everything and answered all of my questions! Thanks Shaun!

Very helpful , fast and friendly made this first time process A breeze !!

Quincy was a great help with an issue i had and rectified the situation ASAP! Friendly service ...

Quincy has great customer service

Shaun was very courteous and helpful with supplying me a storage that would fit our needs while we move. I am very thankful for his help.

Quincy-great dude, super helpful!

Quincy was fast and customer friendly, great guy.

Quincy was excellent and very responsive. Great guy for the job.

Quincy and Shaun was amazing in helping me get the storage unit that was right for me. The price was reasonable and they were very professional. I definitely recommend people who need a storage unit to come here.

Quincy was wonderful!! So helpful and nice!!

Quincy was very helpful great customer service,

Quincy was very friendly polite and fast, made me feel comfortable in my decision to rent here

Quincy help us find the right unit, and Gavin (our 3 year old) found a new friend

Shaun treated me very well, helped me beyond his job, and the price is fair.

Highly recommend! Sean was so helpful !

Shaun, the manger, was very attentive and knowledgeable. He made my experience much better than I thought it could be. He was also very fast and a very good person to work with. Quincy was also very attentive and knowledgeable. He helped me to find and write this review. Thank you for having 2 very good employees on staff. Both are excellent and hard workers. Thank you. Unit 505

Quincy was nice and polite

Quincy was fast friendly and good service

Quincy was fast and friendly

Quincy was nice and explained everything properly and made us feel comfortable

Great prices and staff, I felt directly with Brianna and she was patient and very helpful helping me pick and get set up in my storage unit. I would highly recommend you use this facility for your storage needs

Very pleased with the service!

An employee named Zoey was the nicest person and was extremely helpful with all of the information I needed.

Great service and facility! Clean.

Clean, safe, secure.

Cool place.

Great staff ..no issues

Zoey answered all my questions she was a pleasure to work with

Rates are reasonable and Zoey is amazing. So helpful and she really seems to know her stuff. I like when I called to get information about a unit she wasted no time giving me the ins and outs. Asking what it would be used for and asked what would be stored just to maximize my use. I would recommend her for a raise if it was possible. Always friendly and has a smile. Zoey way to go. That’s customer service!

Brianna was super helpful 😍 made it super easy to rent what we needed

Brianna is very helpful and nice!!! I love this place❤

This place is the best. I loved the fact that I could walk right in and have great customer service. There was no waiting, no ignoring me while on the phone. Brianna was so sweet. She explained everything clearly. You don't meet people like her too much any more . I would recommend this place to everyone.

Always well maintained

I have been with Simply Self Storage for over 9 years and am very pleased with the service. The facilities are clean, safe, well-lit and the customer service has been impeccable for us. Brianna is a favorite and it is our hope that her and Erica will be around for a while. We have never met an employee who has given us any problems. Thank you Simply Self Storage for making us feel confident that you will continue the professional services you have offered as going forth with consistency.

Brianna Dufresne the manager was super helpful and made renting a unit a very simple and it took less than 15 minutes out of my day! Would definitely recommend Simply Self Storage on Northbend Rd.

Very good services

I was assisted by a gentleman by the name of Steven. He was very helpful in making sure I had the correct size unit and that I knew exactly where the unit was located. Couldn't have asked for a better experience. Would highly recommend anyone in the area needing a storage unit to definitely check them out!!!

The customer service was impeccable. The young lady, Brianna was the best. She is the true meaning of Customer Service. The facility was very neat amd and tidy. Would recommend!!

Wanna thank Brianna so much for her help making me feel that my property would be just fine. She made my day and not to mention Mr Mike for making my day with laughter

Brianna is very nice and helpful. Made sure i left pleased with my purchase

I rented an outdoor spot for three months while we staged and sold our home. Amir was great to work with as was everyone else in the office. Easy access, clean units, nothing was damaged or ruined.