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Storage Units at 7600 Queen St in Glenside, PA 19038

 

Nearby locations

Available units

  
Just a second, finding you the best units...

Just a second, finding you the best units...

Just a second, finding you the best units...

Just a second, finding you the best units...

Just a second, finding you the best units...
Google
Nov 30, 2022

Great service ! Let me tell you Lucky is the best manager I have dealt with in a long time . He makes sure the place is neat and tidy and answers all my questions immediately. Great service I highly recommend istorage and Lucky .

Google
Nov 26, 2022

Great experience with iStorage. The manager Lucky was great and made our experience so easy. I highly recommend using iStorage.

Google
Nov 26, 2022

The service we received was exceptional. The monthly cost to reserve a unit space is very affordable. I am a true believer of good customer service. I have to say the customer service we received and continue to receive is outstanding!!!! Moody Family

Google
Nov 26, 2022

Luckie was amazing. He assisted me with finding just the right storage unit and walked me through the process to access the facility. His professional demeanor and friendliness assured me that I picked the right storage facility on a street where I had 3 different companies to choose from.

Google
Nov 23, 2022

Very friendly and helpful staff. Storage units are clean and secure. Great location as well. Thanks istorage!

Google
Nov 19, 2022

I absolutely love the management team. Our company has been renting a unit for over 5 years. FedEx deliveries are never a problem. The staff is totally professional and always provide top-notch customer service. The facility is clean and pretty secure. I want to say THANKS! It's easy to give the Ivy Hill location a 5 STAR REVIEW!

Google
Nov 18, 2022

Overall a decent location & customer service is great. Lucky at the front desk is very helpful & funny Jason is cool too . Thanks

Google
Nov 16, 2022

Hello, I am very pleased with the service that the staff gives me, and my mom, and we really feel that our property is protected, we have been dealing with them for awhile now, and we never had to complain about anything, so I really wanted to say thank you so very much for your respect, and kindness, that your staff gives us, ( Thank you,), Mr Michael Jones,

Google
Nov 16, 2022

This location was a good place for me at the time when I needed it. I like the fact that it's indoors and has an elevator to make your move easier .Lucky and Jason are very respectful , considerate ,and patience with their customers Good Location Good services 5 stars Thank You

Google
Nov 15, 2022

Wonderful, large facility with plenty of unit size options. The facility is.very clean and well lit with motion sensor lighting. Lucky was.very helpful I picking out a unit.

Google
Oct 11, 2022

Awesome service!

Google
Oct 08, 2022

I’ve had a storage unit here for over a year. I had a delightful experience working with Lucky. Every question or concerns I had he has always go beyond & above to make sure he was able to help me whenever. I am very thankful for him!!

Google
Oct 01, 2022

One of the best storage company's we've ever used. Units are very clean and all customers service is provided by very helpful and professional managers. Lucky, a manager , also follows up to make sure all is well and reminds if payment was overlooked so I don't get late payment fee charge. I would recommend this storage location over any other in this area.

Google
Sep 26, 2022

Great customer service and clean, convenient storage facility. Staff has always gone above and beyond to help, including disposing of a few boxes inadvertently left behind in the move out. Thanks Jason!

Google
Sep 23, 2022

Top notch team of property managers and rental agents. Beyond professional, they were very understanding of the various circumstances involved in moving and transitioning. The ability to "think like an owner" was evident and is part of their corporate culture. They effectively earned a customer for life and that is no small task! A+

Google
Sep 22, 2022

Anything you need they will work with you.. also Lucky was very helpful and understanding.

Google
Sep 22, 2022

We used this storage facility based on the cleanliness and location to our son's college. Jason, who is the Manger of the site was very informative and easy to work with. I would highly recommend this facility as they have a elevator, carts to move your stuff, well lite and it super clean

Google
Sep 20, 2022

Its ok but I do not think they should charge 30 damn dollars for being 2 days late very sad.

Google
Sep 03, 2022

Clean and efficient

Google
Aug 31, 2022

Lucky provided great customer service, was very helpful, I would definitely utilize Istorage for my next storage needs

Google
Aug 23, 2022

Lucky has been very helpful and resourceful - he made the whole experience a breeze! iStorage units are clean and easily accessible

Google
Aug 21, 2022

Lucky is a Godsend and when I tell you the epitome of a dope human being‼️ He is just that‼️ The guys at iStorage have what we call in the world as an MVP‼️The best ever‼️

Google
Aug 21, 2022

Lucky at iStorage is an excellent customer service representative! if I could give him more than 5 stars I would. He is always there to greet you. Lucky is always asking how you are doing and making you feel like family.I have rented other storage facilities and this is by far the best one because of lucky, I would recommend anybody to rent at istorage. You will not be disappointed! Lucky should be recognized for his gracious respectful manner. A True Professional!

Google
Aug 21, 2022

I have been a customer both with my business as well as my own private storage for several years. I am very happy with the staff, Lucky and Jason are always accommodating and helpful.

Google
Aug 17, 2022

Lucky and Jason are very helpful. Whenever I visit or contact the istorage on Queen Street, they are willing to help or answer questions. Great service.

Google
Aug 16, 2022

Lucky really performs! Excellent service. Very personable. Explained everything thoroughly. I would be happy to refer him to friends and family

Our Website
Aug 03, 2022

Lucky is the best, that’s my review.

Google
Jul 29, 2022

Lakshman was very informative and helpful in my switching my decision from going to the storage I had previously reserved 2 weeks prior. I also witness his ability to help me while also tending to 2 elderly ladies without making any of us feel unimportant or ignored. Now that’s customer service!

Our Website
Jul 27, 2022

Lucky was very helpful and saw me through some confusion on my part. I recommend Lucky whole heartily.

Google
Jul 27, 2022

Lucky was awesome and really took care of me!

Google
Jul 26, 2022

Lucky and Jason have been tremendous and very helpful ! Highly recommend them !

Google
Jul 26, 2022

Lucky has been nothing but helpful. Always going out of his way to provide the most practical and efficient moving solutions as he has been in the industry for years. He continuously aids people in the struggles of moving and also makes the whole process that much more comfortable and convinient.

Google
Jul 26, 2022

Lucky is a Godsend and when I tell you the epitome of a dope human being He is just that The guys at iStorage have what we call in the world as an MVPThe best ever

Google
Jul 16, 2022

Lucky was very knowledgeable and help me with my check in I will Refer people

Google
Jul 07, 2022

This location has some of the best employees working there. I would like to thank Lucky for helping me with my bill and I also want to thank Jason for all of his help as well!!!

Google
May 27, 2022

Very professional staff and clean facility. Highly recommend!!

Google
Apr 02, 2022

Lucky and Jason Helped me So much and I appreciate the help they gave and support I recommend them to Everyone Great Duio

Google
Feb 28, 2022

The staff at the Queen Street location are simply wonderful! Courteous, helpful, cheerful, informative. They are a great credit to the company and an asset to the community.

Google
Nov 26, 2021

Very easy to set-up, pay, and get the necessary information. So far it has been great!

Google
Oct 14, 2021

Very Competent and Friendly Staff - Clean Storage Facility

Google
Sep 16, 2021

Easy access

Google
Aug 11, 2021

No complaints

Google
Jun 18, 2021

Good customer service

Google
May 20, 2021

I have used this facility for over a decade and the service, helpful attitude and efficiency are great. Recently, I needed a last-minute large storage space and with little fuss and with one call my panic turned to relief.

Google
May 04, 2021

Well run facility. AlexXx was the bomb. She was very professional and extremely helpful.

Google
Apr 28, 2021

Nice service

Google
Apr 05, 2021

Lesley was magnificent! Personable, professional, kind and efficient, her service, knowledge and demeanor was superb. Were there to be a possibility of giving 20 stars as opposed to merely five I would do that.

Google
Mar 15, 2021

Leslie was very helpful and went beyond her duties to make feel at ease at this time. Quick and efficient. Would recommend this storage facility anytime because of her professionalism

Google
Mar 03, 2021

Lesley is amazing and I love her

Google
Feb 25, 2021

Jason was a really helpful guy

Google
Jan 14, 2021

Fast and easy. Jason explained the process clearly and concisely. Great experience.

Google
Sep 24, 2020

I went to get a storage unit and the process was super easy & efficient. Pricing was fair. Thanks Alex and Jason for your help!

Google
Sep 18, 2020

Everyone I communicated with in the office was kind and helpful. I only had my unit for 4 months but my wife and I could not be more pleased with our experience!

Google
Sep 15, 2020

Jason is the Best! Great, personal service with lots of attention to detail and very nice staff. We have been renting at this site for years now and highly recommend it. Outstanding customer service!

Google
Aug 31, 2020

Thank you for the service. Jason is very nice kind and very efficient- give the man a raise !!!! I know money is tight but you can squeeze something . If I had to get serious for a moment to make a comment of Critique it would be, during this COVID-19 pandemic we are currently in I think the company as a whole should find ways to help its customers when it comes to payments, I was there making a payment and I was really taken back by the attitude of one of the employees working ( not Jason). The customer asked about late fees and could they pay a little later because they did not have the money the person behind the counter gave a flat out NO- Companies all across this country are doing what they can to work with its customers, I think this company should be no exception, this pandemic will end soon and everything will go back to normal but I think if clients are having a hard time paying A little empathy would go along way, again Mr. Jason thank you very much for the service I really appreciate it I was with you guys five years and I had no issues.

Google
Jul 20, 2020

Great storage place! Alex was very friendly and helpful! Exceptional service :)

Google
Jul 20, 2020

Great service. I like how Alex takes her time to find the best deals to fit my needs. She explains the process very well and has a heart for helping people through the moving and storage process. She is a great access to the company.

Google
Jul 20, 2020

Absolutely the best customer service I've experienced, Alex is the absolute sweetest person there is in customer service and shes very attentive to everything, the way she explains the whole process is something I wish everyone is the customer service industry would do, I'd give her more than 5 stars if I could. Keep up the good work Alex and stay humble.

Google
Jun 30, 2020

Great experience with their customer service. Sign up was easy. Dropoff even easier. Thanks!

Google
Jun 29, 2020

Always good service

Google
Jun 26, 2020

My Mom stores our entire life here. We love it ❤️😍❤️.

Our Website
May 13, 2020

Staff was very helpful! Especially with respect to what’s going on with Covid 19.

Our Website
Apr 02, 2020

It was very good he was helpful and pleasant to me so the move went well

Google
Feb 29, 2020

Clean facility with great staff!

Google
Feb 29, 2020

Alex and Jason are good people! Good property.

Google
Feb 10, 2020

Safe to store here

Google
Feb 04, 2020

Great Customer Service

Google
Jan 31, 2020

Alex and Jason are great !

Google
Jan 31, 2020

Alex and Jason are great !

Google
Jan 31, 2020

great customer service

Google
Jan 31, 2020

Awesome service!

Google
Jan 30, 2020

Alex was great assisting us even when the office was packed with customers and movers she kept the flow moving

Google
Jan 20, 2020

Jason rocks.

Google
Dec 29, 2019

Ali indoor basic self storage. Not the nicest storage facility I've been to, but certainly nothing major that's wrong with it. There's an elevator which is nice. But the place isn't the cleanest.

Google
Dec 28, 2019

Smooth transaction. Girl and guy at front desk where cool and no attitudes like they didn't feel like being at work. Girl walked me through everything and was nice and polite

Google
Dec 27, 2019

Jason and Alex are wonderful!

Google
Dec 04, 2019

Inexpensive and convenient

Google
Nov 28, 2019

Great service by Alex and Jason!

Google
Nov 23, 2019

ok

Google
Nov 17, 2019

Great

Google
Oct 29, 2019

Awesome facility. Customer service was excellent!

Google
Oct 29, 2019

Awesome facility. Customer service was excellent!

Google
Oct 29, 2019

Alex was very helpful in making sure my needs we met. Very friendly and nice location.

Google
Oct 24, 2019

Safe to save

Google
Jul 13, 2019

Great location. Friendly and helpful staff. Clean Storage buildings. Climate controlled. Reasonable pricing. My husband has had a work storage unit here for years and I just got one for my theater company to store costumes and props. I could not be more pleased. I highly recommend them!

Google
Jul 10, 2019

Nice

Google
Jul 01, 2019

The staff is polite and very helpful. Alexandra was awesome in assisting me in securing a last minute unit. The facility is clean and well kept, well lit, with easy access, freight elevator, and plenty of dollies to move boxes and furniture.

Facebook
Jul 01, 2019

Alexandra at the front desk was awesome in helping get a storage unit last minute! Clean facilities, easy access, all around awesome experience!

Google
Jun 28, 2019

Clean

Google
Jun 06, 2019

Alex was great she was extremely helpful today!

Google
Jun 06, 2019

I had a wonderful experience discussing about the units with Alex. She was thorough and did a very good job providing all the information that I needed. Very happy.

Google
Jun 06, 2019

Great customer service! Alex was very helpful and nice. She answered all of my questions and I’m satisfied! Thank you!

Google
Jun 05, 2019

Went in for information and Alex was very nice and explanatory. She made me feel welcome.

Google
Apr 22, 2019

Clean, efficient and great staff.

Google
Apr 17, 2019

Th staff person was very helpful. We were able to rent and begin to use our unit immediately. Thanks

Google
Mar 13, 2019

Alex is such a doll. I needed to come in and rent out a space and she answered all of my questions. This was my first time ever getting a storage unit and I was so scared, but Alex made sure that I was confident in the size and merchandise that I needed. Thanks for all your help!

Google
Jan 18, 2019

I been coming here with my mother for some time now and never fails that Alex and Jason are always greeting us with big smiles on their face and asking how we are. I experienced nothing but great customer service. If I ever have any concerns they are quick with answers and assistance

Google
Dec 13, 2018

Clean facility and great service. No complaints

Google
Dec 08, 2018

Alexandra was very nice and polite and helpful answered all my questions I had a great experience

Google
Dec 07, 2018

This place has excellent customer service. When I had a few questions and needed some boxes, Alex and Jason were there to help. I highly recommend this place because of the employees. Thank you!

Google
Oct 30, 2018

Tight turns if you are in a larger truck, clean and convenient if you are in a car, but if you are pulling a big box truck in there, it is really tricky. Closes early, and not overly clean. There are better places in the area for the same price.

Google
Jun 23, 2018

Alex was very helpful and knowledgeable

Google
Jun 23, 2018

Went to Simply Storage, based on recommendation to look into a potential unit for when I begin moving. Alex was super helpful and put any worries I had at ease by answering all my questions and then some. Very friendly and seemed to really care about customers.

Google
Jun 23, 2018

Such a great help while I was moving! Alex helped me so by answering all of my questions and providing excellent customer service.

Google
May 30, 2018

me and my roommate are going home for summer break and Alex was super helpful with making our move in quick and easy would def recommend this place to friends!!

Google
May 30, 2018

Alex saved me! She stayed late to get me set up with a unit last minute when all the other locations fell short. Clean, with plenty of carts for moving things and easy access.

Google
May 30, 2018

A classmate and I rented a unit from the facility and Alexandra made it simple fast and easy! Her customer service was A1!

Google
May 25, 2018

Alex provided excellent customer service and professionalism. She was friendly, knowledgeable, and answered all of my questions. I highly recommend this place! Thanks for the A1 service, Alex!

Google
May 01, 2018

Nice and clean, professional friendly manager.

Google
Apr 24, 2018

Alex is very personable which is very important in customer service she is pleasant and resourceful and make transactions easy when I come to the office.

Google
Apr 23, 2018

Very helpful and very clean . Alexandra was very nice and professional . I would def tell others to go there

Google
Apr 14, 2018

I just did a Walk Thru at Simply Storage with the new manager Alex she was a doll. Simply Storage is clean and the climate was great. I will refer anyone to Simply Storage.

Google
Mar 30, 2018

Very impressed!! I thought the facility was very clean, and I received excellent service from a representative named Jason. He was both extremely professional, and knowledgeable

Google
Mar 30, 2018

This facility is very clean & the employee I dealt with was nothing but amazing to me. He goes out of his way to make sure he provided great customer service . Highly recommended facility!!

Google
Mar 26, 2018

Great service and fast sign up ! Thanks again

Google
Mar 26, 2018

I had a great expirence & would highly recommend. The building was clean & smelled pleasant. The employee (Jason) was polite & extremely helpful. He explained all my options & helped pick the best for me. Moving is stressful enough. He made things easier.

Google
Mar 26, 2018

My experience at this facility was nothing less than excellent thanks to an amazing worker named Jason. He was at the front desk when I walked in and he guided me thru the process of getting to my storage unit and even helping me carry some things from it. I dont know a better employee than him period. He was nice, helpfully and knowledgeable about everything. If you want great service instead of good service, go to Simply Self Storage and see Jason. It will be the best experience ever for you. (His manager needs to give him a promotion or raise, just don't move him from the front desk at that facility!) 😃☺

Google
Feb 11, 2018

Great space. Convenient, clean, accessible. Service is great.

Google
Feb 03, 2018

quick and excellent service

Google
Oct 02, 2017

One of the cleanest and best storage facilities in Philadelphia!!! You could not ask for a more friendly, courteous, knowledgeable and helpful staff who provides top notch service!!!

Google
Sep 26, 2017

Excellent place to store your belongings. Priced right, friendly helpful service people who are understanding and willing to work with you. Clean and well kept. I will absolutely use them again and highly recommend.

Google
Sep 26, 2017

Rasheed's is the best, she is friendly and kind. That you Rah for being you!

Google
Aug 13, 2017

The staff were accommodating to our Special Requests.

Google
Jul 27, 2017

Ms Adair was very helpful and made my experience an easy process . Highly recommended

Google
Jul 07, 2017

Good storage facility and nice people at the front desk. Wished they had larger carts but not a biggie.

Google
Jul 01, 2017

Long term customer. Love the customer service.

Google
Jun 26, 2017

This facility is a great location. Its very clean and easy accessibility. Tgecstaff was very friendly and knowledgeable. I had tons of questions and Rasheeda was very patient and pleasant. I woyld definitely recommend this facility. Awesome stress free experience!

Google
Jun 23, 2017

Had a great experience here and will definitely recommend it to other people!

Google
Jun 23, 2017

Great service and place had a great experience

Google
Jun 10, 2017

I came in stressed out. Jason was really patient with me. He made my day

Google
May 22, 2017

My daughter & I arrived onsite this past Sunday morning due to another local storage place failing to accommodate our storage needs. Jason was extremely helpful, knowledgeable and was able to locate/secure an available space for us with Simply Self Storage within 5 minutes, literally! I will be recommending this location to family & friends for sure - thanks again Jason!

Google
May 21, 2017

This place is absolutely wonderful!!! After looking online for a storage unit for quite a while, I finally found Simply Self Storage. Their website was the most straight forward as compared to their competitors and the prices very fair. When visiting the site in person, it cemented my decision due to the extremely friendly staff! Rasheeda was exceptionally nice and very helpful! They definitely care about their customers and want the best for us! Would highly recommend this place to anyone looking for a great storage place!

Google
May 17, 2017

Rasheeda and Betty were so nice. The size unit I reserved was inadequate to my needs so we upgraded. But the one remaining unit (next size up) had a logistical problem. So again , we upgraded at a lower cost. See, the issue was with the facility and they wanted to accommodate me but I didn't need the larger unit. So, a quick call and I got a reduced rate. Betty was in training and Rasheeda was really great in handling most of the unit specific/ tour / etc, then she let Betty take the wheel. Good teamwork and mentoring. Thanks!

Google
May 05, 2017

This is a very nice and clean facility with easy accès. Rasheeda was very friendly, helpful and set up an account in only a few minutes. I would recommend this place to anyone who need extra storage.

Google
May 02, 2017

The gentleman that assisted me was awesome, he was patient, knowledgeable and very helpful with choosing the perfect size unit for my needs. As well saved me a little money too. Great job!

Google
Mar 28, 2017

This is a great place! Clean, secure, climate-controlled, and well-lit, with ample hours. Convenient pull-in for car and pushcarts provided. (Even was able to buy a heavy-duty lock there.) The staff members, both Jason and Rasheeda, were very welcoming and helpful. And auto-payment by credit card meant I didn't have to worry about missing a month. First-class place!

Google
Mar 11, 2017

Great experience renting a unit! Jason went above and beyond my expectations! Jason waited for me to come in and sign the lease minutes before closing, so I could start moving in the following Sunday. I highly recommend this location.

Google
Feb 25, 2017

The facility is always clean. Great customer service Ms. Rasheeda is very knowledgeable and always helps me solve any problems or questions i may have.

Google
Feb 25, 2017

Came to tour the facility yesterday to find a local place of storage. I was helped out by Rasheeda and she was very helpful and provided me with a lot of information. The facility is to my liking, I am still in the decision process but I will more then likely be making my decision shortly and leaning towards giving you my business.

Google
Feb 01, 2017

Upon paying my monthly fee, the rep, Rasheeda, was extremely helpful and friendly. A great improvement.

Google
Jan 31, 2017

Payment systemneedstobemadeeasierforhandicapandthe elderly besidesthat wonderfulfacityandstaffveryhelpful

Google
Jan 24, 2017

I experienced a leak in my unit. Unfortunately, when I realized what was happening some of my items were destroyed. Rasheeda Aeleir came to my rescue. I was very pleased with the customer service she provided. She addressed the situation immediately. Her attentiveness and compassion was stellar and she was extremely resourceful. I am glad to have her on board at this location. Despite my hardship (it was an isolated incident..just make sure you get insurance), I would highly recommend this storage facility.

Google
Jan 23, 2017

I deal with storage facilities on a daily basis because of my job. Rasheeda was excellent! She listened to the needs I had, was helpful with a variety of options and was able to complete everything so quickly. I will be going back there and having a friend help me. Thank you Rasheeda for everything talk to you soon.

Google
Jan 13, 2017

Jason was very welcoming and friendly as soon as I walked through the door he was very patient. He explained very throughly the different packages and units that were available. He also gave us a tour of the facility which I truly loved how it was very neat and clean and indoors. He made my visits very pleasant and I will be renting a storage unit from simply storage and look forward to seeing jason in the future as he made my visit a positive experience.

Google
Dec 02, 2016

Jason was simply amazing when I needed to find a storage space and he went far and beyond to make my decision to rent from Simply Storage. I highly recommend Storage Sense to all of my friends and family Thank you!

Google
Nov 25, 2016

Jason gave me excellent service, I will recommend others to his facility . He definitely made my move pain free.


Nearby locations

About iStorage Glenside, PA - Queen St

Nearly midway between the Ivy Hill Cemetery and Crematory and Holy Sepulchre Cemetery, you’ll find our Ivy Hill/Glenside Self Storage facility at 7600 Queen Street. Conveniently found across the street from Tumble Kids Gymnastics, our facility sits right on the corner of Queen Street and Ivy Hill Road—you really can’t miss our fully fenced lot!

Staying true to iStorage tradition, you’ll find nothing but the best security features and amenities at our Ivy Hill/Glenside Self Storage facility. We offer security cameras, keypad entry, and indoor and outdoor lighting. You’ll also find:

Packing Supplies: Are you just starting to think about gathering supplies for your move? Perhaps you’ve already started but are tired of running all over town trying to find everything you need. Whatever the case, we offer packing supplies at our facility, so you can easily find what you need all in one convenient location, saving you an extra trip anywhere else.

iShield Protection: While most home insurance companies offer coverage on the property you store in a storage facility, some do not. If you find yourself without proper coverage, or are interested in securing a little bit more, contact us to learn about the protection plan we have available. While we do everything to keep your belongings safe, it’s always good to be prepared.

Our facility has a number of great features such as:

  •   24 hour video recording on the premises
  •   Business Storage
  •   Temperature Controlled Units
  •   Deliveries Accepted
  •   Dollies & Carts Available
  •   Drive-Up Access
  •   Electronic Gate Access
  •   Elevator
  •   Extended Access Hours
  •   Fully Fenced Facility
  •   Indoor Units
  •   Locks Available for Purchase
  •   Moving Supplies Available for Purchase
  •   Paved Parking
  •   Uncovered Parking
  •   Well-Lit Facility
  •   Month-To-Month Leases
  •   No Deposit Required

Directions to iStorage Glenside, PA - Queen St

Korman Suite (Chestnut Hill Tower)
Stenton Ave. E. to Ivyhill Rd. and turn left. Go to Queen St. and turn left. We're between Cheltenham Ave. and Stenton Ave on the corner of Ivyhill Rd and Queen St.

Cementary Holy Sepulchre
If coming from Cheltenham , once you see the cemetery, Ivyhill Rd. continue to light and make right on to Queen St.

CrossStreets
Queen St. and Ivy Hill Rd.

NeighboringAreas
Cedarbrook, Wyndmoor, West Mt. Airy, Cheltenham, Philadelphi

Reviews for iStorage Glenside, PA - Queen St

November 16, 2022
Donna C.
OVERALL RATING

AWESOME MANAGEMENT TEAM AND EXCELLENT SERVICE!

Our company has been renting a unit for over 5 years. This facility is clean and pretty secure. Management team is always available and very professional.

September 22, 2022
Kenneth Adam Dixon
OVERALL RATING

Great storage space that is easily accessible.

My man Lucky really looked out and his customer service was phenomenal! This storage space was awesome and definitely suited my needs at the time.

July 07, 2022
Curtis Simons
OVERALL RATING

A top notch storage facility

This storage facility has the most courteous and helpful employees that I have ever met. I would like to thank Lucky for all of his help in getting my bill paid and I would also like to thank Jason for all of his help as well!!!

June 28, 2022
Amazinstarrs
OVERALL RATING

Satisfied

Hello, I had my unit for a few years and there were never a problem, very clean and safe. I started off working with Jason I believe that, to be his name, very polite and professional always. I closed out my unit today June 28, 2022 and Mr. Lucky serviced me again very polite and professional. Mr. Lucky made my closing a breeze. Though we started conversing on Friday about closing my unit. He answered all my questions without a problem and never felt annoyed. He greeted me kindly and remained that way throughout the whole process, he made sure I was completely satisfied. When he said he would get back to me, he called back as promised. He actually didn’t promise but he did make it clear that he would reach back out, which is even better. He did what he said. Thumbs up. I give him 10 stars, I highly recommend this rental facility and not just because it’s clean but also because of the employees. Mr. Lucky your service was fantastic. I really appreciate your help and professionalism. Thanks you , so much!! Maloney

February 22, 2021
Donna Lee
OVERALL RATING

Amazing "Property Manager" Ms. Leslie!!!

Wanted to take a moment to thank the iStorage team from New Jersey, the Awesome Ms. Leslie and Ms. Ashley for filling in for the "Ivy Hill" Super Star Team (Alex and Jason) Leslie made sure an important Fedex delivery was handled professionally and promptly when Jason was off for the day. Big thanks for exceptional customer service!

September 19, 2020
Julia Ward
OVERALL RATING

This is a wonderful facility with excellent professionals on staff like Jason at the front desk

It is a pleasure to have multiple units at this location as the professionals at the front desk make things easy for you!

July 23, 2020
Michael Cunningham
OVERALL RATING

Relaxing and comfortable.

It is good to interact with someone who understands the stress of moving. Alex made the process easy and straight forward which caused me to relax and be very comfortable.

July 06, 2020
Daniel
OVERALL RATING

Property Manager's cordial, skillful, effective!

Jason W is a wizard, blessed with an attentive engaging interpersonal style, a lucid communicator of sparkling intelligence, a diligent creative problem solver, and a skillful administrator radiating kindness. He has a gift for delivering excellent customer service every time. Bravo!

July 04, 2020
Zac
OVERALL RATING

The service was excellent

It was a very easy and convenient rental no hassle facility was very clean customer service was great

June 30, 2020
Terridina Marshall
OVERALL RATING

Absolutely Amazing Customer Service

My experience was nothing less than amazing. From the call to confirm my appointment all the way through the process of signing the contract. I appreciate all their help.

November 26, 2019
Maryann
OVERALL RATING

best customer service

The staff are, simply, the best. Professional, friendly, treating every customer with personal attention and respect. I pay at the office, for about a year, and have observed many customer staff interactions. I have always observed and experienced superior care in how Alex and Jason do their jobs.

January 18, 2019
Donna C.
OVERALL RATING

OUTSTANDING

Our Corporate office currently rents space at I Storage - Ivy Hill. Property Manager, Alex and the experienced assistant, Jason, have provided the best in Customer Service. They are always very professional and extremely helpful. The facility is spotless. And what I love about renting here...they care!

December 03, 2018
C. Johnson
OVERALL RATING

Rat infestation, no customer service or contact info

Ive had a unit for quite a while. Today I discovered that rodents have eaten through a couple of my bags and most of the clothes that were in them. I spoke with the manager and assistant manager but they were absolutely NO HELP and could not provide a solution or compensation for the damage (and grossness) that was done. I then asked for the area manager's contact info and they told me they don't have any contact info and gave me a hotline number to call (total bullshit). Upon visiting their website, there seems to be no way of getting in contact with anyone at all. So I called the hotline number n got an answering service n proceeded to leave a VM detailing the rat feces, chewed thru bags, n damaged clothes, and I have not received a return call or response as of yet. I will post daily updates until they either respond n take care of the problem or until I leave them all together.