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Just a second, finding you the best units...
Just a second, finding you the best units...
Everyone I communicated with in the office was kind and helpful. I only had my unit for 4 months but my wife and I could not be more pleased with our experience!
Jason is the Best! Great, personal service with lots of attention to detail and very nice staff. We have been renting at this site for years now and highly recommend it. Outstanding customer service!
Thank you for the service. Jason is very nice kind and very efficient- give the man a raise !!!! I know money is tight but you can squeeze something . If I had to get serious for a moment to make a comment of Critique it would be, during this COVID-19 pandemic we are currently in I think the company as a whole should find ways to help its customers when it comes to payments, I was there making a payment and I was really taken back by the attitude of one of the employees working ( not Jason). The customer asked about late fees and could they pay a little later because they did not have the money the person behind the counter gave a flat out NO- Companies all across this country are doing what they can to work with its customers, I think this company should be no exception, this pandemic will end soon and everything will go back to normal but I think if clients are having a hard time paying A little empathy would go along way, again Mr. Jason thank you very much for the service I really appreciate it I was with you guys five years and I had no issues.
Great storage place! Alex was very friendly and helpful! Exceptional service :)
Great service. I like how Alex takes her time to find the best deals to fit my needs. She explains the process very well and has a heart for helping people through the moving and storage process. She is a great access to the company.
Absolutely the best customer service I've experienced, Alex is the absolute sweetest person there is in customer service and shes very attentive to everything, the way she explains the whole process is something I wish everyone is the customer service industry would do, I'd give her more than 5 stars if I could. Keep up the good work Alex and stay humble.
Great experience with their customer service. Sign up was easy. Dropoff even easier. Thanks!
Always good service
My Mom stores our entire life here. We love it ❤️😍❤️.
Staff was very helpful! Especially with respect to what’s going on with Covid 19.
It was very good he was helpful and pleasant to me so the move went well
Clean facility with great staff!
Alex and Jason are good people! Good property.
Safe to store here
Great Customer Service
Alex and Jason are great !
great customer service
Alex was great assisting us even when the office was packed with customers and movers she kept the flow moving
Ali indoor basic self storage. Not the nicest storage facility I've been to, but certainly nothing major that's wrong with it. There's an elevator which is nice. But the place isn't the cleanest.
Smooth transaction. Girl and guy at front desk where cool and no attitudes like they didn't feel like being at work. Girl walked me through everything and was nice and polite
Jason and Alex are wonderful!
Inexpensive and convenient
Great service by Alex and Jason!
Awesome facility. Customer service was excellent!
Alex was very helpful in making sure my needs we met. Very friendly and nice location.
Safe to save
Great location. Friendly and helpful staff. Clean Storage buildings. Climate controlled. Reasonable pricing. My husband has had a work storage unit here for years and I just got one for my theater company to store costumes and props. I could not be more pleased. I highly recommend them!
The staff is polite and very helpful. Alexandra was awesome in assisting me in securing a last minute unit. The facility is clean and well kept, well lit, with easy access, freight elevator, and plenty of dollies to move boxes and furniture.
Alexandra at the front desk was awesome in helping get a storage unit last minute! Clean facilities, easy access, all around awesome experience!
Alex was great she was extremely helpful today!
I had a wonderful experience discussing about the units with Alex. She was thorough and did a very good job providing all the information that I needed. Very happy.
Great customer service! Alex was very helpful and nice. She answered all of my questions and I’m satisfied! Thank you!
Went in for information and Alex was very nice and explanatory. She made me feel welcome.
Clean, efficient and great staff.
Th staff person was very helpful. We were able to rent and begin to use our unit immediately. Thanks
Alex is such a doll. I needed to come in and rent out a space and she answered all of my questions. This was my first time ever getting a storage unit and I was so scared, but Alex made sure that I was confident in the size and merchandise that I needed. Thanks for all your help!
I been coming here with my mother for some time now and never fails that Alex and Jason are always greeting us with big smiles on their face and asking how we are. I experienced nothing but great customer service. If I ever have any concerns they are quick with answers and assistance
Clean facility and great service. No complaints
Alexandra was very nice and polite and helpful answered all my questions I had a great experience
This place has excellent customer service. When I had a few questions and needed some boxes, Alex and Jason were there to help. I highly recommend this place because of the employees. Thank you!
Tight turns if you are in a larger truck, clean and convenient if you are in a car, but if you are pulling a big box truck in there, it is really tricky. Closes early, and not overly clean. There are better places in the area for the same price.
Alex was very helpful and knowledgeable
Went to Simply Storage, based on recommendation to look into a potential unit for when I begin moving. Alex was super helpful and put any worries I had at ease by answering all my questions and then some. Very friendly and seemed to really care about customers.
Such a great help while I was moving! Alex helped me so by answering all of my questions and providing excellent customer service.
me and my roommate are going home for summer break and Alex was super helpful with making our move in quick and easy would def recommend this place to friends!!
Alex saved me! She stayed late to get me set up with a unit last minute when all the other locations fell short. Clean, with plenty of carts for moving things and easy access.
A classmate and I rented a unit from the facility and Alexandra made it simple fast and easy! Her customer service was A1!
Alex provided excellent customer service and professionalism. She was friendly, knowledgeable, and answered all of my questions. I highly recommend this place! Thanks for the A1 service, Alex!
Nice and clean, professional friendly manager.
Alex is very personable which is very important in customer service she is pleasant and resourceful and make transactions easy when I come to the office.
Very helpful and very clean . Alexandra was very nice and professional . I would def tell others to go there
I just did a Walk Thru at Simply Storage with the new manager Alex she was a doll. Simply Storage is clean and the climate was great. I will refer anyone to Simply Storage.
Very impressed!! I thought the facility was very clean, and I received excellent service from a representative named Jason. He was both extremely professional, and knowledgeable
This facility is very clean & the employee I dealt with was nothing but amazing to me. He goes out of his way to make sure he provided great customer service . Highly recommended facility!!
Great service and fast sign up ! Thanks again
I had a great expirence & would highly recommend. The building was clean & smelled pleasant. The employee (Jason) was polite & extremely helpful. He explained all my options & helped pick the best for me. Moving is stressful enough. He made things easier.
My experience at this facility was nothing less than excellent thanks to an amazing worker named Jason. He was at the front desk when I walked in and he guided me thru the process of getting to my storage unit and even helping me carry some things from it. I dont know a better employee than him period. He was nice, helpfully and knowledgeable about everything. If you want great service instead of good service, go to Simply Self Storage and see Jason. It will be the best experience ever for you. (His manager needs to give him a promotion or raise, just don't move him from the front desk at that facility!) 😃☺
Great space. Convenient, clean, accessible. Service is great.
quick and excellent service
One of the cleanest and best storage facilities in Philadelphia!!! You could not ask for a more friendly, courteous, knowledgeable and helpful staff who provides top notch service!!!
Excellent place to store your belongings. Priced right, friendly helpful service people who are understanding and willing to work with you. Clean and well kept. I will absolutely use them again and highly recommend.
Rasheed's is the best, she is friendly and kind. That you Rah for being you!
The staff were accommodating to our Special Requests.
Ms Adair was very helpful and made my experience an easy process . Highly recommended
Good storage facility and nice people at the front desk. Wished they had larger carts but not a biggie.
Long term customer. Love the customer service.
This facility is a great location. Its very clean and easy accessibility. Tgecstaff was very friendly and knowledgeable. I had tons of questions and Rasheeda was very patient and pleasant. I woyld definitely recommend this facility. Awesome stress free experience!
Had a great experience here and will definitely recommend it to other people!
Great service and place had a great experience
I came in stressed out. Jason was really patient with me. He made my day
My daughter & I arrived onsite this past Sunday morning due to another local storage place failing to accommodate our storage needs. Jason was extremely helpful, knowledgeable and was able to locate/secure an available space for us with Simply Self Storage within 5 minutes, literally! I will be recommending this location to family & friends for sure - thanks again Jason!
This place is absolutely wonderful!!! After looking online for a storage unit for quite a while, I finally found Simply Self Storage. Their website was the most straight forward as compared to their competitors and the prices very fair. When visiting the site in person, it cemented my decision due to the extremely friendly staff! Rasheeda was exceptionally nice and very helpful! They definitely care about their customers and want the best for us! Would highly recommend this place to anyone looking for a great storage place!
Rasheeda and Betty were so nice. The size unit I reserved was inadequate to my needs so we upgraded. But the one remaining unit (next size up) had a logistical problem. So again , we upgraded at a lower cost. See, the issue was with the facility and they wanted to accommodate me but I didn't need the larger unit. So, a quick call and I got a reduced rate. Betty was in training and Rasheeda was really great in handling most of the unit specific/ tour / etc, then she let Betty take the wheel. Good teamwork and mentoring. Thanks!
This is a very nice and clean facility with easy accès. Rasheeda was very friendly, helpful and set up an account in only a few minutes. I would recommend this place to anyone who need extra storage.
The gentleman that assisted me was awesome, he was patient, knowledgeable and very helpful with choosing the perfect size unit for my needs. As well saved me a little money too. Great job!
This is a great place! Clean, secure, climate-controlled, and well-lit, with ample hours. Convenient pull-in for car and pushcarts provided. (Even was able to buy a heavy-duty lock there.) The staff members, both Jason and Rasheeda, were very welcoming and helpful. And auto-payment by credit card meant I didn't have to worry about missing a month. First-class place!
Great experience renting a unit! Jason went above and beyond my expectations! Jason waited for me to come in and sign the lease minutes before closing, so I could start moving in the following Sunday. I highly recommend this location.
The facility is always clean. Great customer service Ms. Rasheeda is very knowledgeable and always helps me solve any problems or questions i may have.
Came to tour the facility yesterday to find a local place of storage. I was helped out by Rasheeda and she was very helpful and provided me with a lot of information. The facility is to my liking, I am still in the decision process but I will more then likely be making my decision shortly and leaning towards giving you my business.
Upon paying my monthly fee, the rep, Rasheeda, was extremely helpful and friendly. A great improvement.
Payment systemneedstobemadeeasierforhandicapandthe elderly besidesthat wonderfulfacityandstaffveryhelpful
I experienced a leak in my unit. Unfortunately, when I realized what was happening some of my items were destroyed. Rasheeda Aeleir came to my rescue. I was very pleased with the customer service she provided. She addressed the situation immediately. Her attentiveness and compassion was stellar and she was extremely resourceful. I am glad to have her on board at this location. Despite my hardship (it was an isolated incident..just make sure you get insurance), I would highly recommend this storage facility.
I deal with storage facilities on a daily basis because of my job. Rasheeda was excellent! She listened to the needs I had, was helpful with a variety of options and was able to complete everything so quickly. I will be going back there and having a friend help me. Thank you Rasheeda for everything talk to you soon.
Jason was very welcoming and friendly as soon as I walked through the door he was very patient. He explained very throughly the different packages and units that were available. He also gave us a tour of the facility which I truly loved how it was very neat and clean and indoors. He made my visits very pleasant and I will be renting a storage unit from simply storage and look forward to seeing jason in the future as he made my visit a positive experience.
Jason was simply amazing when I needed to find a storage space and he went far and beyond to make my decision to rent from Simply Storage. I highly recommend Storage Sense to all of my friends and family Thank you!
Jason gave me excellent service, I will recommend others to his facility . He definitely made my move pain free.
About iStorage Glenside, PA - Queen St
Nearly midway between the Ivy Hill Cemetery and Crematory and Holy Sepulchre Cemetery, you’ll find our Ivy Hill/Glenside Self Storage facility at 7600 Queen Street. Conveniently found across the street from Tumble Kids Gymnastics, our facility sits right on the corner of Queen Street and Ivy Hill Road—you really can’t miss our fully fenced lot!
Staying true to iStorage tradition, you’ll find nothing but the best security features and amenities at our Ivy Hill/Glenside Self Storage facility. We offer security cameras, keypad entry, and indoor and outdoor lighting. You’ll also find:
Packing Supplies: Are you just starting to think about gathering supplies for your move? Perhaps you’ve already started but are tired of running all over town trying to find everything you need. Whatever the case, we offer packing supplies at our facility, so you can easily find what you need all in one convenient location, saving you an extra trip anywhere else.
Climate Controlled Units: If you’ll be storing anything delicate with us, like musical instruments, artwork, or photographs, consider renting one of our climate controlled units. These units allow you total control over the temperature maintained within the space, so you don’t have to worry about extreme temperature changes damaging your belongings.
iShield Protection: While most home insurance companies offer coverage on the property you store in a storage facility, some do not. If you find yourself without proper coverage, or are interested in securing a little bit more, contact us to learn about the protection plan we have available. While we do everything to keep your belongings safe, it’s always good to be prepared.
Our facility has a number of great features such as:
- 24 hour video recording on the premises
- Business Storage
- Climate Controlled Units
- Deliveries Accepted
- Dollies & Carts Available
- Drive-Up Access
- Electronic Gate Access
- Extended Access Hours
- Fully Fenced Facility
- Indoor Units
- Locks Available for Purchase
- Moving Supplies Available for Purchase
- Paved Parking
- Uncovered Parking
- Well-Lit Facility
- Month-To-Month Leases
- No Deposit Required
- 5% Active Duty Military Discount
Directions to iStorage Glenside, PA - Queen St
Korman Suite (Chestnut Hill Tower)
Stenton Ave. E. to Ivyhill Rd. and turn left. Go to Queen St. and turn left. We're between Cheltenham Ave. and Stenton Ave on the corner of Ivyhill Rd and Queen St.
Cementary Holy Sepulchre
If coming from Cheltenham , once you see the cemetery, Ivyhill Rd. continue to light and make right on to Queen St.
Queen St. and Ivy Hill Rd.
Cedarbrook, Wyndmoor, West Mt. Airy, Cheltenham, Philadelphi
Reviews for iStorage Glenside, PA - Queen St
Relaxing and comfortable.
It is good to interact with someone who understands the stress of moving. Alex made the process easy and straight forward which caused me to relax and be very comfortable.
Property Manager's cordial, skillful, effective!
Jason W is a wizard, blessed with an attentive engaging interpersonal style, a lucid communicator of sparkling intelligence, a diligent creative problem solver, and a skillful administrator radiating kindness. He has a gift for delivering excellent customer service every time. Bravo!
The service was excellent
It was a very easy and convenient rental no hassle facility was very clean customer service was great
Absolutely Amazing Customer Service
My experience was nothing less than amazing. From the call to confirm my appointment all the way through the process of signing the contract. I appreciate all their help.
best customer service
The staff are, simply, the best. Professional, friendly, treating every customer with personal attention and respect. I pay at the office, for about a year, and have observed many customer staff interactions. I have always observed and experienced superior care in how Alex and Jason do their jobs.
Our Corporate office currently rents space at I Storage - Ivy Hill. Property Manager, Alex and the experienced assistant, Jason, have provided the best in Customer Service. They are always very professional and extremely helpful. The facility is spotless. And what I love about renting here...they care!
Rat infestation, no customer service or contact info
Ive had a unit for quite a while. Today I discovered that rodents have eaten through a couple of my bags and most of the clothes that were in them. I spoke with the manager and assistant manager but they were absolutely NO HELP and could not provide a solution or compensation for the damage (and grossness) that was done. I then asked for the area manager's contact info and they told me they don't have any contact info and gave me a hotline number to call (total bullshit). Upon visiting their website, there seems to be no way of getting in contact with anyone at all. So I called the hotline number n got an answering service n proceeded to leave a VM detailing the rat feces, chewed thru bags, n damaged clothes, and I have not received a return call or response as of yet. I will post daily updates until they either respond n take care of the problem or until I leave them all together.