About this Facility
iStorage located at 4318 Middlebrook Pike is west of Middlebrook historic house, near the University of Tennessee, South College and Knoxville College. We offer a variety of small, medium and large storage units for home goods, collectibles and more. Vehicle, boat and RV storage is also available. We have standard and temperature controlled units onsite as well.
Store and pay for any amount of time with our short-term leases. Check out our online payment portal for a seamless and contact-free storage experience.
You’ll find wide driveways and drive-up units for easy access to ground-level units. The facility is well lit with 24-hour digital recording and electronic gate access. Safety and property protection are our top priority!
Reserve your storage unit today with no deposit required. You can also rent online for instant access.
Looking for more storage options? Explore our store on 1700 Lindon Ave.
Driving Directions to iStorage 4318 Middlebrook Pike in Knoxville, TN
From University of Tennessee
- Head northwest on Melrose Pl toward Cumberland Ave.
- Continue onto S 17th St.
- Turn left onto Ailor Ave.
- Use the right lane to take the US-129 S ramp and keep right to follow signs for Sutherland Ave.
- Continue onto Partners Pl.
- Turn right onto Middlebrook Pike for 2.6 miles.
- Turn left onto 3rd Creek Rd.
- Turn left onto S Middlebrook Pike.
- iStorage will be on your right.
From Knoxville Municipal Golf Course
- Head southwest on Schaad Rd toward Tecoy Ln NW.
- Turn left onto TN-62 E.
- Turn right onto 3rd Creek Rd.
- Turn left onto S Middlebrook Pike.
- iStorage Self Storage will be on the right.
I went in to look at a unit haven’t decided yet but was knowledgeable and very nice. Thanks for your time!
Chandra the manager has great customer service skills and very patient, answer all my questions. She made the experience seamless. I highly recommend this location.
Manager Chandra was nice
Great customer service..the manager Chandra, was awesome..
Great Customer Service
Very helpful in helping me rent my second unit
Manager had great customer service with a smile
Chandra was very nice and friendly!
Cece had a wonderful ant and it made my day , definitely recommend going there !!
Cece was very helpful and informative when I was trying to find the right storage unit.
Easy to set up online. Went straight to the storage unit and unloaded my belongings with the same day.
very nice young lady .good customer service
Chandra was absolutely amazing in my experience. She was easy to talk to and very knowledgeable in all the questions I asked from sizing and security! Getting a unit at the middlebrook location was so easy I highly recommend it for anybody that’s looking for a storage facility.
Chandra provides Excellent Service !! Highly recommend, she is so helpful.
Let me tell you about my experience at iStorage Middlebrook Puke and Corporate. This folks deserve medals. Alan (Allen) and Nate in Costomer Service Corporate went above and beyond over the phone with me and never got frustrated with me. They even reached out numerous times to my area personnel to help fix my issue. I have seen her name mentioned in these reviews both Tonnie (Area Mgr) took time to reach out to me personally and then reached out to property managers to help me. The former property Manager Cheri and the new property manager Chandra were amazing and opened on the day off and took a cash payment. Keep in mind Chandra had to go home and get keys. They are rock stars and I recommend this storage facility.
Great service from Cece in store!!!
Cheri was really helpful. Thanks
Cheri was amazing. Knowledgeable and fast. Happy to do business.
Cheri was fast and very incredible in helping me find a unit the fits my needs. I was able to come in and get a unit all in the same day. Thank you so much.
Cherish is old school personable and knows her job. This facility is also a better value than neighboring storage facilities.
Great customer service. Very helpful and informative. Thanks Cheri so much!
Cheri was really helpful. We were able to get in and out quickly. Will definitely recommend!
Cheri was most helpful upmost sweetheart she was extremely helpful with all my questions and was able to get my unit and documentation quickly
Good rates and god location. Staff is easy to deal with
Ms Cheri was so nice and very very helpful. One of the best I have had the honor to meet and I will tell everyone how nice and helpful she was Thank you for everything
Great customer service and flexibility!
Cherie is very professional. Will continue to come here for all my storage needs.
I have been a customer with I storage for a while and they are amazing Cheri is my favorite she has always makes sure that I'm updated on everything and is very professional
Great place to get your storage especially with Cheri. She’s is the best person ever
Great customer service !
Cherie was wonderful! Helped me locate the unit and walked me through the entire process. Thank you!
Easy to reserve unit online and use it immediately. Space was very clean.
They accommodated me in my time of need
Reservation was super easy.
I screwed up my paperwork online. A nice call from a very nice lady the next AM asking me to come in and she’d make it right was a great way to start my first months (sadly of many), while apartment hunting. Great way to start our ‘relationship’ John L
Excellent, the lady in the office was very helpful meet all my storage need and help me with all the the process and even the outpost on my phone thanks a bunch !!!
Quick courteous service. Thank you.
jennifer was great and so helpful!
Jennifer is amazing she always take such good care of me!
Jen is the best
JOIN THE TEAM ITS AMAZING
I LOVE THIS PLACE COME JOIN THE TEAM!!
Jennifer is fantastic!!
Came running in a minute before the office closed and Jen was so kind and helpful! Fellow Jen! She walked us to our unit and went above and beyond.
I just moved to the area and needed more space for extra personal tools and Jen was amazing and patient. She was a great help trying to find what was suitable for our needs.
Fast and easy rental process. Great location. Units are very secure. Unit was clean and the property is well taken care of. When I'm in town with work again, I will definitely be renting a unit from here again to store my work things.
Incredibly friendly and helpful folks in the office. Clean facility. Everything is in good order. Fairly priced. Exactly what you need a storage facility to be.
They are just all around good folks here.
Jen was a great help, and checking into my unit was painless!
Jen was amazing
Jen was amazingly helpful & welcoming to the area. Moving from Oregon, southern hospitality is a real thing! Thank you for making this easy. 10 out of 10.
Jen is awesome. She could not have made these California transplants feel anymore welcome.
My visit at Metro today was awesome due to the help from Jennifer. She answered all of my questions and was amazing to deal with. Good job
Very thorough and informative. I would definitely recommend
Jennifer is very quick and professional. Glad we chose this location.
Jen has excellent customer service and she is a very sweet person. I recommend Metro to everyone.
Jennifer was great so helpful and kind thank you
Nice and perfessional!!
Dale is very informative, also very kind!
Jen was extremely proficient, friendly, and professional in helping my sister & me choose the right size unit for our storage needs. She explained the rental process & details very clearly. I highly recommend Metro Self-Storage at 4318 Middlebrook Pike in Knoxville!
Easy experience getting our storage suite, Jennifer was so helpful and made sure we were well informed!
Rented my unit online. Quick and easy. Jennifer was very friendly and efficient.
Super clean facility, excellent unit spaces and exceptional customer service from the property manager
Clean, efficient and economically priced
Friendly, professional staff. Rates are reasonable. A bit difficult to get into and out of, but otherwise it is clean and convenient.
This storage facility was FANTASTIC in a crisis. On Tuesday of this week, we were in the process of moving a friend to Knoxville when her storage facility she was originally going to fell through. We called everywhere and they were all already closing or closing soon. The property manager agreed to come back in to the office when we got there so that she could rent my friend space. She helped her get the online deal even though we didn't reserve it online so that she could afford her first month's rent. This manager went above and beyond her normal scope of work to help a single mom get the move made. Thank you so much for helping my friend! I will definitely recommend you all if I am ever asked!
Great staff. Jennifer is a gem!
I am using them for long time storage. The last time I was there, there was a dead mouse and dead spiders on and around my furniture. The office is always nice.
Very clean and protected security! And the front main office smelled so great and Jennifer working the front was very nice and sweet to my kids!!!!
Great facility! Manager is very nice and takes great care of the property. Best rate on this side of town.
Excellent customer service and clean.
Location is convenient. It was clean and the staff was knowledgeable.
Tina is extremely efficient and helpful. Process was fast and pleasant.
Christian was great!!! I was able to complete the paperwork, check out the unit and make it back to work before my lunch hour was over. Great access!
helped a lot! so nice, great service! answered all questions
Bob helped us out so much! Called me to answer any questions I had the day I reserved my unit online. He also was a major help when we met in person to sign our lease. Thank you!
Found through an on-line search...best rates available, easy access, central location, great manager on-site who called and confirmed everything within 6 hours of the reservation. Great!
Looked online for a storage option close to my home, compared rates of the ones I found then drove over to the CubeSmart at 4318 Middlebrook Pike where I was greeted by a smiling fellow named Christian Bristol, he answered all my questions and drove me around the facility showing me the available units. I originally left to look at others in the same area but went back to do business with Christian since he was so helpful and friendly. He took the time to explain everything for me in detail. Once I left the site he was in touch within less than 24 hours to make sure everything was to my satisfaction. I rarely write followup like this but was so impressed with his help that I had to post. Definitely a 10 out of 10. Thanks Christian.
Reserved our unit online, and received a call from the unit manger within 24 hours to confirm. Upon arrival was greeted by friendly manager and everything was quick to setup the lease. Great location with easy access to interstate. Received great promotional discounts! This was the best priced storage I could find for my money!