Storage Units at 4480 Riverside Dr in Macon, GA 31210

My experience was amazing. Inga and Diane were both very professional, knowledgeable, and displayed great customer service skills. They made my rental easy and satisfying. I would definitely recommend.

Inga and Diane has the best customer service I’ve ever experienced! Make you feel like you’ve known them forever!

I had originally set up to visit another storage unit. I mistakenly assumed that Istorage was the unit I was to visit. I walked in and Sherrie welcomed me and told me that I was at the wrong place, she was sweet enough to give me directions to the other a competitor’s storage units. I go to that unit and no one was there, evidently the competitor was having major issues there was 2 gentleman from the home office and they were doing a site visit . Needless to say I went back to Istorage and Sherrie again welcomed me she and Dianne walked me through the process, I can’t tell you how much their professionalism, and curtesy manner meant to me after the problems I had just a few hours before. Sherrie and Dianne are the best. The unit was clean and we are extremely pleased with the unit . I highly recommend Istorage for your storage needs .

Mrs. Sherrie was very nice and helpful. I had an issue due to reserving online. She went above and beyond to fix my issue and get my unit! Great office staff to say the least.

No public restroom, drive ways are tight squeeze which so makes parking a tight squeeze

Big shout to Inga for helping me get this storage!!! Awesome personality and great customer service

Wonderful Experience Miss Diane always greet with a smile and helps what the upmost best way possible she was willing to help without hesitation and made everything easy

Excellent customer Service

Diane is fabulous. She followed up immediately to give me information and answer my questions. Extremely pleased with the simple move in/move out process. Highly recommend!

Diane and Inga were extremely helpful and knowledgeable with what I need . Fast and quick.👍

Ms Diane was wonderful

Inga & Diane are Awesome!!!

Diana Shelton provided outstanding customer service. Every time I come onto the office she’s always helpful and cheerful. Always a pleasure conversing with.

I purchased the wrong sized unit and the ladies made the changes with ease. I had a questions about my payments and they ladies was polite enough to sit on the phone with me to figure it out despite the fact that I was living overseas with bad phone service. Staff is friendly and very helpful! 6-Star Service! I highly recommend! Thank you Anthony

The ladies at the front office was very nice to me and I would recommend anyone who is in need for storage to go to I storage. The customer service was on point.

The ladies upfront are very helpful with great communication/customer service. They do what they can to help, and if they do not know the answer they do what they can to find it very fast.

Excellent customer service, very friendly

Wonderful place.

Very helpful and very friendly the ladies were patient with me even when I accidentally backed out of my email twice they were very helpful and I'm thankful for them

The storage location, size and employees are great! I haven’t had any issues with this place, and I’ve always felt my things were secure!

Inga Hubbard was wonderful and very helpful. Great experience.

Great place to have a business front and storage. iStorage has been easy to work with. Would recommend any of there locations in Macon.

Great, easy access, clean.

Very helpful employees

The customer service was great

The storage is by far one of the best storage facility that i have been too.

Clean and safe storage facility.

Affordable and very friendly staff.

Very nice an clean!

I have 2 units there (rented several years apart) and have had no problems at all. The onsite personnel have been friendly and helpful over the years, Great location, easy access..

I have 2 units there (rented several years apart) and have had no problems at all. The onsite personnel have been friendly and helpful over the years, Great location, easy access..

Storage was entirely new to me. Amber was so awesome,so patient. She even took extra time to remind me of things such as tape and sofa covers that I almost forgot. I recommend this facility to anyone who I over hear needs storage. These people here really know what they are doing.

Amica and Tamica are great employees, smart and kind. I couldnt be happier with my decision with renting here.

I've stored countless electronics at this location and Amber has informed me of the benefits of climate control units she was very helpful.

Amica, Tamica and Amber are very kind and very knowledgeable. I recommend coming here for your storage concerns.

Great staff and awesome service.

They have great customer service and very reasonable

Fantastic customer service and attention to detail!

Tomika (sp?) is perfect. She helped me get our vehicle stored from the tow truck with me being 300 miles away. Very professional and curtious.

Tamica took such good care of us. She took the time to show us storage options, and explained the process thoroughly! Please let her know how valuable she is to all of us.

Nice place but could be cooled and lighted better in units.

Best storage experience ever! They were very helpful, polite and fast! Thank you iStorage Macon!

These are climate controlled and seem to be safe.

Excellent customer service! Thanks Mia!! Great facilities, great location; feel safe when visiting unit.

Yesterday Mia made my move in super easy and quick. She's great with conversation and help me feel better with everything going on. I was able to rent a unit and got some boxes and tape. Didn't think about getting a sofa cover and it fit the sofa just right. Thank you for making my transition smooth Mia.

Mia was great. Her service was good and she knows everything about storage. Rent with her.

Great customer service and great deals!

Amica was great and very helpful. She answered all my questions. The units are nice. I will definitely recommend this location.

My experience was making associate Amica made sure she took very good care of me and made sure I had everything that I needed . Customer service was above and beyond exceptional.

My day was made so much easier thanks to the staff

Awesome customer service!! Very friendly, knowledgeable about the units, helpful with directions, made moving a lot less stressful. Thank you for your professional experience. 😊

Mia was great and extremely informative. Got a discount on my storage. Rent with her.

Oh Miss Amica was so helpful when I spoke to her. I know I asked some dumb questions but she had so much patience with me and treated me so well. Never once did she pressure me. I told her I was getting quotes right now and she took it to heart not to push. Definitely recommend and if the price is the best will definitely be going back to talk to her.

Tina was very professional and helpful in finding me a unit that was the perfect size for me. Thank you Tina!

Tina was very helpful and professional during my visit there when I inquired about units. I’ll definitely be back to use the storage units

Excellent customer service and very easy rental process! Be sure to check out “first month free” specials.

Amica was awesome she was ready to assist and answer all questions

Great Customer Service by Amica❗️❗️❗️❗️ She is very knowledgeable and has great willingness to assist❗️❗️❗️

Mia was great, great service. Very friendly great experience.

Mia and Jimmy were great! Fast service and very helpful!

Mia was very helpful, knowledgeable, and professional. I am happy I stopped here.

#Mia was great

Staff is super friendly and helpful! Great prices and convenient location.

Mia was great, professional and informative. Go see her.

Mia was great. Thank you !

Didn't know what size I need and Mia helped me to get the perfect storage bin. Plus I got a discount, will refer everyone to see Mia.

Mia was amazing, helping two of us at once. Check out Riverside

Amazing experience, quick and fast service. Mia was great

Spectacular service!!!

So since this place has been taken over by iStorage the service has gone down but the prices keep going up. I just got a notification that the price will increase again, that makes 2 within a year, but no real upgrades have been done to the units. The main access gate has been out of order since May 2019 and the only thing anyone ever says is that corporate is working on it. Well, corporate must be working from outer space because it does not take that long to fix or replace a broken control box. Some of the unit doors were painted (poorly) but are still rusted and falling apart. I definitely would recommend finding somewhere else to store your items. The only reason I gave it 2 stars is because the staff is friendly.

Tina was extremely professional and helpful while setting up our rental. Great management to work with!

Nice storage place; very secure location. Tina was exceptionally helpful with my needs.

Best experience I have ever had with a storage place. Pricing is affordable and the people here are amazing and helpful.

It's a great storage

Amica was really great she was very friendly, and made sure she answered all my questions very thoroughly! If you need any help she definitely makes sure to take care of anything you need and makes the process fast and easy!

I came to look at your units a few days ago for a potential future move. I dealt with Tina Stevens. She was so personable! Very informative & friendly and I felt more like a friend than a customer! Will use your facility when plans are more concrete because of her!

The wonderful ladies Mia, Tina, Amica was amazing. Go rent there!!!!!!!!!!!!!!!

Tina & Amica were very nice, professional and informative. They answered all my questions and provided excellent service.

Nice managers .

Awesome easy experience

Great staff, extremely helpful on move in day. Storage area is secure and my unit was clean.

Good customer service polite kind and very helpful amcamica)

Mia was a great help to me. Would recommend to anyone needing storage needs.

Very friendly staff especially Tina and Mia very well manored

The staff was very friendly I will most definitely be referring the i storage on Riverside to all my friends

Very helpful, polite and friendly staff. It was a quick, easy experience! I highly recommend them. I used them in the past and had great customer service the entire time!!

Thank you so much Amica, Tina, and. Mia you girls are amazing! If you every are looking for a clean storage facility that cares and offers speedy service go and see these ladies.

Tina is the best! Promote her

I would recommend this place to anyone! Amica was outstanding and very professional !! Thanks for a great experience :)

#MIA WAS GREAT. RENT AT RIVERSIDE

Walking into the IStorage on Riverside was a great experience. Everyone greets u with a warm welcom but one person in particular was Ms.Amica Murray she made me feel as her main concern was getting me the rates and quotes that i needed and i really appreciated that not all ppl are as caring as she was u could really tell she enjoys wht she does..... Thank u Ms.Murray

#Mia, Tina and Amica was amazing. Easy smooth process. Rent here!! Ask for Mia

Highly recommend using Istorage. Employee Amica was very knowledgeable and willing to help.

Fast and easy! Friendly staff

Easy to reserve and set up your rental. Clean unit. And friendly knowledgeable staff. Thanks Tina!

Staff was very friendly. And I got the first month free!!!! 💪

Tina was Great !!! Great service !!

Thank you so much for helping me with fimding a great storage for all my stuff... Definitely i would recommend anyone thats looking for a good storage ask for tina

Tina was so great she helped me and answered all of my questions.

When I called to ask a few questions i spoke with Amica. She was very respectful and knowledgeable in getting me all the answers that I needed answered. I highly recommend this place.

The girls this location were very nice. Tina, Mia, and amica answered all the questions I had and made my shopping experience hassle free. Thank you so much girls

Mia, Amica and Tina was awesome. Will recommend to everyone.

They were very helpful and kind. I do recommend this company if you need to store in a safe and secure area. They also have the benefit of climate control.

Tina was awesome! She was fast courteous and very professional. She explained everything thoroughly and answered all my questions. I definitely had a great experience and will refer everyone I know who needs storage to go see Tina at istorage😊

Great place to store all your belongings. Very accommodating and thoughtful for you needs. The staff was very polite and easy to work with. I was not able to get there until closing and the manager knew I was arriving with a 27 ft moving truck. They made sure the unit was ready, swept out and I had all the codes to enter the gate before they went home.

Great job, Mia was very professional and helpful.

Great customer service. Super helpful store manager name #Mia. She made my move in process extremely seamless. Thank you so much!!!

GREAT EXPERIENCE AT ISTORAGE

They were extremely nice and made sure I received the best storage for my things.!

They have been very helpful with any problem that I might have with my storage unit. All the new lighting is great for security.

Helpful staff. Good experience

Great storage. Clean and great prices. Nice management.

Looking around Macon for storage for a couple months from now and this was my favorite place that I visited. Kayla was very knowledgeable about what size I would need and the prices were very reasonable. The facility was clean and she was very nice to conversate with. I will definitely be storing here when the time comes.

Great storage units.

The ladies working were great and helpful along with sympathetic.

My first time storing and it was a great experience, clean facility, nice workers and easy access to my unit right out of my car. The golden girls are great go see them. I had a great storage experience on riverside.

Great experience , they were very helpful during my visit

The Ladies in the office were really nice and helpful. Thanks!!!

Great service! Clean storages and offices! The women in the office were very polite, helpful and professional!

Hi..Have to say Mia was great! She took care of my needs & at a affordable rate! Looking forward to sharing your business with others! Monica

My stay was great

Mia was great! !!

Mia was great and very efficient

The staff is very professional and knowledgeable of the units and their accommodations. They took the time to show me the unit and discussed the amount of household items that would fit into the unit. I am very appreciative of their time and the excellent customer service that I received. The units and surrounding area have been well maintained. iStorage Self Storage is secure with 24 hour surveillance. I would recommend iStorage Self Storage to my family and friends.

I am very pleased with the service and pricing. I had to go to a bigger unit because I didn’t think about what I had to put in but all my work machines were able to get in.

Polite and helpful front office staff. Entry into units is a bit confusing on first visit. Gate problems on second visit. Not easy to get out on busy highway.

Staff was very helpful and courteous to help me with arrangements and then with changes to be made. Very pleasant experience.

The experience was great except that the driveways needs fixing really bad.

Desiree and Kayla are absolutely amazing, they made this moving experience way easier and cheaper!! I 100% recommend everyone go to Istorage for your storage needs! The units that we looked at were very clean! They gave me the best deal! I will definitely be going to see these ladies at istorage when I move again! Thanks Desiree and Kayla!

Loved my experience with the lady there named Kayla! Absolutely great prices and customer service!!

This has been an awsome experience. Kayla is very knowledgeable and explains everything and everything so i understood. I feel comfortable storing my worldly possessions with this company.

I have dealt with this facility for 3 years now. A new company bought them a few months back. Now they are iStorage. I liked them better when they were Simply Self Storage. On the best note: the new owners have kept the staff! Darren is the property manager and knows his stuff. He's very friendly and personable. He always goes the extra mile to serve the customer. The computer system there leaves something to be desired, and I'm not fond of all the rule changes. Having to go in and REsign contacts for all my units for the new owners was stupid... Those people in boardrooms making clueless decisions should just retire to Boca Del Vista and let Darren run the place! We'd all be better for it.

The best place to be. Darren is awesome! He will help you with all your storage needs and then some.

Friendly staff helped me get the most for my money!!

Great management! Thanks!

Awesome customer service. Highly recommend Simply Self Storage

Great rates! Darren was most cordial.

Good service, my second time using this facility. Rates are affordable, clean facility, good location, safe with plenty of lighting . Have had no problems before or now.

I absolutely love the staff at this location! Always greeted with a smile, helpful, makes sure all of my needs are met and helps you find the right size unit for your needs.

Wonderful customer service and friendly staff!

They are so friendly!

Outstanding customer service and even better people. Highly recommend to anyone looking for safe and trustworthy place to store items. 5 Star all the way.

Great staff and service. Clean facility. Highly recommend!

I chose this storage facility due to the indoor storage units. My property was never damaged or bothered by bugs or rodents. Very well lit and has controlled access. Very pleased while I rented my unit.

Mr. Latch was extremely efficient, courteous, and professional. Very pleased with the customer service and the storage facilities.

Helpful staff and great rates for storage.

Went looking for a storage unit that I will need in a couple of months when I move, and spoke with Angel and Kayla. They were very helpful! I will definitely choose Simply Self Storage. They prices were great and customer service was even better. Glad to have the stress of finding a storage unit off my back.

Extremely professional!!! Exceeded expectations!!! Explained everything thoroughly!!! Good price and good people to do business with!

Recently we visited your office for some information about your offerings to compare with other facilities' offerings. Within a few minutes we made a decision to rent your unit due to your efficient, thorough briefing and courteous hospitality. That ended our looking at other businesses in search for a storage unit. Thank you.

Darren and staff were great!! #Georgia Bound!

I've been a renter there for about 15 years now, and I'm very Happy. The staff is helpful, and engaging, and I've had no issues with damages. In fact if there is something to complain about it's that the dumpster is usually full, but that would be the trash company's fault. Perhaps a larger dumpster? All in all, I've been satisfied with the Staff and facility.

EXCELLENT Service, stayed late to help us out!

Loved this place they are really nice and helpful

Very helpful and friendly

Very clean and the staff is amazing. The only downfall is the tight gate entrance. I recommend for your storage needs.

New to the area. Had a great experience so far. Staff have been very helpful and the place is always clean.

More than a a storage... A BLESSING!!!😊

Beautiful service beautiful people!!!! Will always come back love Riverside!

Perfect place to store

Great service!

Customer service is awesome

Quick service and clean units - it's obvious these folks care about their customers. Will be telling my friends and family so that I can earn the $30 referral credit off my monthly rental fee.

Easy process from reservation to lease - no hassle storage and the staff are real friendly and courteous! Made the whole process a breeze.

The team here are great! They were quick, knowledgeable and saved our family time and money. The units we leased were exactly as they told us they would be. When we had a heap of hassles with other storage companies in the area, these folks absolutely stood out heads n shoulders above their competitors - they're rightly proud of their title of being the best of the best for 2017-2018! Will highly recommend them in the future!

Excellent customer service - very easy process - I would do business with them anytime. Their rates are better than most. They also actually answer the phone or call you back. No high pressure sales - no pressure at all what a refreshing concept.

The staff was friendly and professional. The contract was explained thouroghly and I was pleased with my overall experience. I would recommend anyone who wants a tailored and professional experience to shop at this location.

Great, proactive customer service. Clean, secure, well maintained, conveniently located storage facility with climate control units. Nice people!

Darren was excellent! Thank You!

Excellent service, and staff. They helped me find the perfect unit to fit my entire apartments worth of stuff. A++

Where do I start? I Love Angel and the Manger Darren they go above and beyond to make there customers happy!!!!! The storage facility is clean and kept up..... if there is any issue they make sure they take care of it. Can't say not one bad word, if you want a nice, clean affordable place to put your belongings this is the place to be. "IF YOU CAN GET IN" They stay booked..........

Great customer service

Super friendly and nice. Very easy and inexpensive

Truly helpful and kind person. Angel Davis. Helped us tremendously

I stored my daughter's vehicle at their facility for the summer while she was away from school. When we arrived to pick up her vehicle it was as clean as when we put it inside the garage. I couldn't believe it was not dusty or any spider webs. Thanks Simply Storage for a very clean facility. P.S. Her vehicle even started up after sitting for 3 months.

great experience.... Very friendly staff....

Angel was very helpful and friendly!

This place has absolutely phenomenal customer service and very spacious units. It was a breeze setting up everything and made the whole moving process so much smoother, which is exactly what you need in the middle of the georgia heat. They're also very affordable and accommodating. 10/10 would store here again!

Excellent storage facility, and Kristi was wonderful. She was very informative and made getting a unit quick and easy! Definitely recommend!

They are very friendly and helpful

We had a great experience with Simply Self Storage! Their staff were always courteous and helpful. The rates were fair and the climate-controlled units left all of our belongings in perfect shape while we lived overseas for 10 months. The flexibility of being able to pay online, over-the-phone, or in advance are very helpful. They are the best self storage service in Macon. I highly recommend them.

Great people!

Absolutely wonderful people. They will definitely work with you and try their best to make your experience worthwhile.

As a college student, bringing things back home is quite the hassle. Thanks goes to Angel for a helpful maneuver!

Very nice staff. Easy access to unit. Units clean, no leaks or moisture. Would recommend. Convient hours and location.

I've used this Simply Self Storage location several times over the years. I will definitely use this location again if needed in the future.This facility has very professional personnel and is safe, clean and convenient.

Prompt friendly service, facility is clean and well maintained

The staff there is absolutely amazing! I was really struggling with some of the other storage places and their prices since I'm in college and Angel was really helpful with sizes and prices!

very clean, very nice staff,

Very friendly and helpful

The staff here is incredibly polite, and are very considerate people. I alway enjoy coming in, even if it is only make a payment. I will definitely refer others here if the chance arises.

Great people, great service. Process was very smooth and the rate was very affordable. Would definitely recommend these guys.

Even though I was there to make major back payments, Angel and Darren couldn't have been nicer or more helpful to me.

Darren and Julie set the bar HIGH for Customer Service. They were ALWAYS friendly and helpful during our short stay there. Me and my husband HIGHLY recommend this facility to anyone looking for a safe, clean, easy access space to rent. Can't say enough!!!!! :)

Julie & Darren Thank you for your excellent customer service!!!

The office management is absolutely amazing! Quick and easy...in and out in under 15 minutes. Storage unit very clean and spacious!!

Honestly love this place. The owners are great and the space is clean and spacious. If your looking for storage, this is the place for you

Ms. Julie and Darren were both very helpful! I dropped in at the last minute and spoke with Darren for helpful information, I came back and spoke with Ms. Julie and she helped me finish the process of rented my unit quick fast and easy!!! Very positive energy from both employees!!!! Fast and understandable to acknowledge!

Good Customer service

Julie was very nice and helpful!

I was pricing storage units and stopped in your Riverside facility. Julie Waites immediately greeted and proceeded to inform of all services provided. She was very knowledgeable and answered all my questions promptly. Her customer service skills are beyond reproach. Thank you Julie!

Julie provided the best customer service!