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Storage Units at 4480 Riverside Dr in Macon, GA 31210

 

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Just a second, finding you the best units...

Just a second, finding you the best units...

Just a second, finding you the best units...

Just a second, finding you the best units...

Just a second, finding you the best units...
Google
Mar 24, 2023

Ms Diane was one of the most professional and kind people that I have worked with. Ms. Quez and Ms Hannah are also great assests to the team!

Google
Mar 24, 2023

Quez was very patient with me and help me with everything I needed. Highly recommend

Google
Mar 23, 2023

Great customer service!

Google
Mar 22, 2023

I came in this evening around 5:20pm to check on renting a unit that i need on April 1st. I got the most amazing customer service from Diane and will be moving into a unit next month.

Google
Mar 22, 2023

Amazing service!! Super well maintained property, highly recommend.

Google
Mar 21, 2023

Great place

Google
Mar 09, 2023

The customer service here was amazing…both Diane and Hannah were very informative and helpful!!

Google
Mar 06, 2023

Great people

Google
Feb 28, 2023

very courteous, set up auto pay good people Hannah quiz and Diane.

Google
Feb 22, 2023

Very professional and prompt. Hannah and Diane handled my needs for the time frame that I needed. The follow up was excellent!

Google
Feb 18, 2023

ABSOLUTELY WONDERFUL EXPERIENCE!!!! Ms. Elizabeth Shelton was the most helpful customer service rep I’ve dealt with in years! After a terrible day, she made it all better!! GOD Bless her!!!

Google
Feb 12, 2023

Quick and easy!! Really nice people working there.

Google
Jan 31, 2023

Very helpful wonder experience

Google
Jan 05, 2023

Store your things here! They have the best competitive prices, the staff is knowledgeable and friendly, I was in and out in less than 10 minutes!

Google
Jan 02, 2023

Extremely helpful and friendly! Understood what we needed and easily accommodated us!

Google
Jan 02, 2023

Elizabeth was great! She was the deciding factor as to where we would go for our storage needs.

Google
Dec 25, 2022

The staff was great and very helpful.

Google
Dec 17, 2022

Moving to Macon from another city has been so difficult and things have gone wrong left and right! But when I went to see my new storage unit - a weight lifted - Elizabeth was sweet and had the BEST vibe!!! I wanted a different unit and she made it happen asap! Thank you so much, Elizabeth! You are a true blessing!

Google
Dec 17, 2022

Diane was so nice and helpful. She made our experience wonderful and it was an ease. I recommend istorage. Diane’s customer service was impeccable!

Google
Dec 12, 2022

Good customer service. However it is Ridiculous to penalize the customers by charging more as time progresses.

Google
Dec 03, 2022

Diane made it very easy to fine the exact storage I will need in the future. She was very friendly, quick and thorough. Good looking facility.

Google
Dec 03, 2022

There was one person working, but the lady Dianne made sure to make us all feel more than a number. They unfortunately didn’t have a suite, but she took the time to show me other options and referred to another location nearby.

Google
Dec 03, 2022

What can I say but wow. Diane made sure to find the exact size of a unit I needed for the size of home I had, but no clue on my end that everything would fit. She was the example of customer service that misses a lot these days unfortunately. Thanks I Storage.

Google
Dec 03, 2022

This is a very clean storage facility, I was very impressed and by the service that the manager Diane provided. Thank you.

Google
Nov 13, 2022

Very quick and easy process renting a storage unit! Agents were very welcoming and professional. I was very pleased.

Google
Nov 13, 2022

Great customer service! My husband called last minute in a bind and needed a couple of units short term. Ms. Shelton was able to give him a great rate. Anybody looking for storage in the Macon area this is your place!

Google
Nov 12, 2022

Diane @ riverside is the Best.. she makes her customers HAPPY & PLEASED.Thanks for everything..

Google
Oct 26, 2022

Had a very good experience. Not one complaint.

Google
Oct 14, 2022

My name is Anthony Salters I moved here in February from Miami. I have 2 units at ISTORAGE. I must admit Ms Diana is so special, shes not only a representative of the company. She’s a friend, family a person that helps and is direct. And I love it. I will never leave ISTORAGE. Thanks again for being you

Google
Oct 13, 2022

Have used this location numerous times, with no problems at all. Diane is awesome & so helpful! Highly recommend!

Google
Oct 10, 2022

Diane was very courteous and honest when we were reserving our storage unit. Definitely would do business with this location again.

Google
Oct 06, 2022

Great customer service

Our Website
Oct 04, 2022

Nice place, nice location, great staff, definitely would recommend

Google
Oct 03, 2022

Very nice office and very professional

Google
Oct 03, 2022

Very polite and efficient service. With great personalities.

Google
Oct 01, 2022

Diane was GREAT with assisting me with getting my storage. Great customer service as well...

Our Website
Sep 18, 2022

Most helpfull in addressing our needs...especially Dianne. Help at this stressful moving time is appreciated and remembered.

Google
Sep 16, 2022

Best service I ever had

Google
Sep 12, 2022

Diane and Kourtney we fantastic. They walked me through every step and went above and beyond assisting me with understand and paperwork!!

Google
Aug 26, 2022

Great service. Easy transaction.

Google
Aug 23, 2022

The staff is very helpful and responsive to my needs.

Google
Aug 22, 2022

Kourtney was knowledgeable and helpful with such a tragic event. I look forward to handling business with you in the future.

Google
Aug 19, 2022

Ms.Diane was very, very nice and professional. Thanks a million!!!😁

Google
Aug 19, 2022

Awesome customer service!

Google
Aug 18, 2022

The best customer service ever.

Google
Aug 18, 2022

Easy Peasy, great people, smooth process.

Google
Aug 17, 2022

Was a great experience Very quickly and helpful.

Google
Aug 16, 2022

These ladies were so helpful and polite!!! 10 out of 10 on the customer service! Highly recommended!

Google
Aug 16, 2022

Diane was great service and let us see an available climate controlled storage immediately. They also offer military discount along with the great customer service I would highly recommend this storage facility!

Google
Aug 12, 2022

Kourtney and Diane were so special to me and I wish ya'll could find many more like them. Thank you all and god bless!

Google
Aug 10, 2022

Kourtney was very friendly and helpful with me purchasing a unit. The process was smooth and easy!

Google
Aug 06, 2022

Helpful employees

Google
Aug 05, 2022

Excellent and stellar service! Customer service with exceptional accommodations and was very patient with my elderly mother. Outstanding!

Google
Aug 02, 2022

I highly recommend!. The staff is the best! Always so helpful! Answers the phone, questions and concerns promptly!.. They really care and it shows! Thank you so much! Laura

Google
Jul 27, 2022

I rented a unit today; the process was fast and easy. I wanted a specific unit and they made sure I got what I wanted. Thank you Diane for your help, kindness and great personality!

Google
Jul 09, 2022

Very knowledgeable employees and courteous staff members.

Google
Jul 07, 2022

I had a great experience with the i storage on riverside in Macon Georgia .. the lady’s in the office were great .. ecspecailly Inga … I would recommend Anyone to use them

Google
Jun 30, 2022

Elizabeth was extremely nice and so helpful! Definitely recommend coming here if you need a storage unit!

Google
Jun 11, 2022

Dianne is the best!!! Very sweet and funny!!! I enjoyed talking to her! :)

Google
May 19, 2022

My experience was amazing. Inga and Diane were both very professional, knowledgeable, and displayed great customer service skills. They made my rental easy and satisfying. I would definitely recommend.

Google
May 16, 2022

Inga and Diane has the best customer service I’ve ever experienced! Make you feel like you’ve known them forever!

Google
Mar 31, 2022

I had originally set up to visit another storage unit. I mistakenly assumed that Istorage was the unit I was to visit. I walked in and Sherrie welcomed me and told me that I was at the wrong place, she was sweet enough to give me directions to the other a competitor’s storage units. I go to that unit and no one was there, evidently the competitor was having major issues there was 2 gentleman from the home office and they were doing a site visit . Needless to say I went back to Istorage and Sherrie again welcomed me she and Dianne walked me through the process, I can’t tell you how much their professionalism, and curtesy manner meant to me after the problems I had just a few hours before. Sherrie and Dianne are the best. The unit was clean and we are extremely pleased with the unit . I highly recommend Istorage for your storage needs .

Google
Mar 28, 2022

Mrs. Sherrie was very nice and helpful. I had an issue due to reserving online. She went above and beyond to fix my issue and get my unit! Great office staff to say the least.

Google
Mar 28, 2022

No public restroom, drive ways are tight squeeze which so makes parking a tight squeeze

Google
Mar 26, 2022

Big shout to Inga for helping me get this storage!!! Awesome personality and great customer service

Google
Mar 25, 2022

Wonderful Experience Miss Diane always greet with a smile and helps what the upmost best way possible she was willing to help without hesitation and made everything easy

Google
Mar 24, 2022

Excellent customer Service

Google
Mar 24, 2022

Diane is fabulous. She followed up immediately to give me information and answer my questions. Extremely pleased with the simple move in/move out process. Highly recommend!

Google
Mar 23, 2022

Diane and Inga were extremely helpful and knowledgeable with what I need . Fast and quick.👍

Google
Mar 22, 2022

Ms Diane was wonderful

Google
Mar 22, 2022

Inga & Diane are Awesome!!!

Google
Mar 19, 2022

Diana Shelton provided outstanding customer service. Every time I come onto the office she’s always helpful and cheerful. Always a pleasure conversing with.

Google
Mar 09, 2022

I purchased the wrong sized unit and the ladies made the changes with ease. I had a questions about my payments and they ladies was polite enough to sit on the phone with me to figure it out despite the fact that I was living overseas with bad phone service. Staff is friendly and very helpful! 6-Star Service! I highly recommend! Thank you Anthony

Google
Feb 26, 2022

The ladies at the front office was very nice to me and I would recommend anyone who is in need for storage to go to I storage. The customer service was on point.

Google
Feb 11, 2022

The ladies upfront are very helpful with great communication/customer service. They do what they can to help, and if they do not know the answer they do what they can to find it very fast.

Our Website
Feb 10, 2022

Excellent customer service, very friendly

Google
Feb 09, 2022

Wonderful place.

Google
Jan 26, 2022

Very helpful and very friendly the ladies were patient with me even when I accidentally backed out of my email twice they were very helpful and I'm thankful for them

Google
Jan 23, 2022

The storage location, size and employees are great! I haven’t had any issues with this place, and I’ve always felt my things were secure!

Google
Dec 28, 2021

Inga Hubbard was wonderful and very helpful. Great experience.

Google
Nov 18, 2021

Great place to have a business front and storage. iStorage has been easy to work with. Would recommend any of there locations in Macon.

Our Website
Nov 07, 2021

Great, easy access, clean.

Our Website
Oct 21, 2021

Very helpful employees

Our Website
Jul 18, 2021

The customer service was great

Google
Jul 06, 2021

The storage is by far one of the best storage facility that i have been too.

Google
Jun 16, 2021

Clean and safe storage facility.

Google
Mar 24, 2021

Affordable and very friendly staff.

Google
Mar 21, 2021

Very nice an clean!

Google
Oct 30, 2020

I have 2 units there (rented several years apart) and have had no problems at all. The onsite personnel have been friendly and helpful over the years, Great location, easy access..

Google
Oct 30, 2020

I have 2 units there (rented several years apart) and have had no problems at all. The onsite personnel have been friendly and helpful over the years, Great location, easy access..

Google
Oct 30, 2020

I have 2 units there (rented several years apart) and have had no problems at all. The onsite personnel have been friendly and helpful over the years, Great location, easy access..

Google
Sep 14, 2020

Storage was entirely new to me. Amber was so awesome,so patient. She even took extra time to remind me of things such as tape and sofa covers that I almost forgot. I recommend this facility to anyone who I over hear needs storage. These people here really know what they are doing.

Google
Sep 14, 2020

Amica and Tamica are great employees, smart and kind. I couldnt be happier with my decision with renting here.

Google
Sep 14, 2020

I've stored countless electronics at this location and Amber has informed me of the benefits of climate control units she was very helpful.

Google
Sep 14, 2020

Amica, Tamica and Amber are very kind and very knowledgeable. I recommend coming here for your storage concerns.

Google
Sep 14, 2020

Great staff and awesome service.

Google
Sep 10, 2020

They have great customer service and very reasonable

Google
Aug 27, 2020

Fantastic customer service and attention to detail!

Google
Aug 20, 2020

Tomika (sp?) is perfect. She helped me get our vehicle stored from the tow truck with me being 300 miles away. Very professional and curtious.

Google
Aug 07, 2020

Tamica took such good care of us. She took the time to show us storage options, and explained the process thoroughly! Please let her know how valuable she is to all of us.

Google
Jul 11, 2020

Nice place but could be cooled and lighted better in units.

Google
Jul 01, 2020

Best storage experience ever! They were very helpful, polite and fast! Thank you iStorage Macon!

Google
Jun 20, 2020

These are climate controlled and seem to be safe.

Google
Jun 03, 2020

Excellent customer service! Thanks Mia!! Great facilities, great location; feel safe when visiting unit.

Google
Mar 25, 2020

Yesterday Mia made my move in super easy and quick. She's great with conversation and help me feel better with everything going on. I was able to rent a unit and got some boxes and tape. Didn't think about getting a sofa cover and it fit the sofa just right. Thank you for making my transition smooth Mia.

Google
Mar 17, 2020

Mia was great. Her service was good and she knows everything about storage. Rent with her.

Google
Mar 10, 2020

Great customer service and great deals!

Google
Mar 10, 2020

Amica was great and very helpful. She answered all my questions. The units are nice. I will definitely recommend this location.

Google
Mar 10, 2020

My experience was making associate Amica made sure she took very good care of me and made sure I had everything that I needed . Customer service was above and beyond exceptional.

Google
Mar 10, 2020

My day was made so much easier thanks to the staff

Google
Mar 10, 2020

Awesome customer service!! Very friendly, knowledgeable about the units, helpful with directions, made moving a lot less stressful. Thank you for your professional experience. 😊

Google
Mar 10, 2020

Mia was great and extremely informative. Got a discount on my storage. Rent with her.

Google
Mar 10, 2020

Oh Miss Amica was so helpful when I spoke to her. I know I asked some dumb questions but she had so much patience with me and treated me so well. Never once did she pressure me. I told her I was getting quotes right now and she took it to heart not to push. Definitely recommend and if the price is the best will definitely be going back to talk to her.

Google
Feb 29, 2020

Tina was very professional and helpful in finding me a unit that was the perfect size for me. Thank you Tina!

Google
Feb 25, 2020

Tina was very helpful and professional during my visit there when I inquired about units. I’ll definitely be back to use the storage units

Google
Feb 21, 2020

Excellent customer service and very easy rental process! Be sure to check out “first month free” specials.

Google
Feb 11, 2020

Amica was awesome she was ready to assist and answer all questions

Google
Feb 08, 2020

Great Customer Service by Amica❗️❗️❗️❗️ She is very knowledgeable and has great willingness to assist❗️❗️❗️

Google
Feb 01, 2020

Mia was great, great service. Very friendly great experience.

Google
Jan 30, 2020

Mia and Jimmy were great! Fast service and very helpful!

Google
Jan 29, 2020

Mia was very helpful, knowledgeable, and professional. I am happy I stopped here.

Google
Jan 28, 2020

#Mia was great

Google
Jan 23, 2020

Staff is super friendly and helpful! Great prices and convenient location.

Google
Jan 17, 2020

Mia was great, professional and informative. Go see her.

Google
Jan 15, 2020

Mia was great. Thank you !

Google
Jan 15, 2020

Didn't know what size I need and Mia helped me to get the perfect storage bin. Plus I got a discount, will refer everyone to see Mia.

Google
Jan 14, 2020

Mia was amazing, helping two of us at once. Check out Riverside

Google
Jan 10, 2020

Amazing experience, quick and fast service. Mia was great

Google
Jan 04, 2020

Spectacular service!!!

Google
Dec 30, 2019

So since this place has been taken over by iStorage the service has gone down but the prices keep going up. I just got a notification that the price will increase again, that makes 2 within a year, but no real upgrades have been done to the units. The main access gate has been out of order since May 2019 and the only thing anyone ever says is that corporate is working on it. Well, corporate must be working from outer space because it does not take that long to fix or replace a broken control box. Some of the unit doors were painted (poorly) but are still rusted and falling apart. I definitely would recommend finding somewhere else to store your items. The only reason I gave it 2 stars is because the staff is friendly.

Google
Dec 27, 2019

Tina was extremely professional and helpful while setting up our rental. Great management to work with!

Google
Dec 25, 2019

Nice storage place; very secure location. Tina was exceptionally helpful with my needs.

Google
Dec 20, 2019

Best experience I have ever had with a storage place. Pricing is affordable and the people here are amazing and helpful.

Google
Dec 20, 2019

It's a great storage

Google
Dec 20, 2019

Amica was really great she was very friendly, and made sure she answered all my questions very thoroughly! If you need any help she definitely makes sure to take care of anything you need and makes the process fast and easy!

Google
Dec 20, 2019

I came to look at your units a few days ago for a potential future move. I dealt with Tina Stevens. She was so personable! Very informative & friendly and I felt more like a friend than a customer! Will use your facility when plans are more concrete because of her!

Google
Dec 20, 2019

The wonderful ladies Mia, Tina, Amica was amazing. Go rent there!!!!!!!!!!!!!!!

Google
Dec 19, 2019

Tina & Amica were very nice, professional and informative. They answered all my questions and provided excellent service.

Google
Dec 11, 2019

Nice managers .

Google
Dec 10, 2019

Awesome easy experience

Google
Dec 07, 2019

Great staff, extremely helpful on move in day. Storage area is secure and my unit was clean.

Google
Dec 07, 2019

Good customer service polite kind and very helpful amcamica)

Google
Dec 04, 2019

Mia was a great help to me. Would recommend to anyone needing storage needs.

Google
Nov 26, 2019

Very friendly staff especially Tina and Mia very well manored

Google
Nov 26, 2019

The staff was very friendly I will most definitely be referring the i storage on Riverside to all my friends

Google
Nov 22, 2019

Very helpful, polite and friendly staff. It was a quick, easy experience! I highly recommend them. I used them in the past and had great customer service the entire time!!

Google
Nov 15, 2019

Thank you so much Amica, Tina, and. Mia you girls are amazing! If you every are looking for a clean storage facility that cares and offers speedy service go and see these ladies.

Google
Nov 15, 2019

Tina is the best! Promote her

Google
Nov 11, 2019

I would recommend this place to anyone! Amica was outstanding and very professional !! Thanks for a great experience :)

Google
Nov 11, 2019

#MIA WAS GREAT. RENT AT RIVERSIDE

Google
Nov 11, 2019

Walking into the IStorage on Riverside was a great experience. Everyone greets u with a warm welcom but one person in particular was Ms.Amica Murray she made me feel as her main concern was getting me the rates and quotes that i needed and i really appreciated that not all ppl are as caring as she was u could really tell she enjoys wht she does..... Thank u Ms.Murray

Google
Nov 05, 2019

#Mia, Tina and Amica was amazing. Easy smooth process. Rent here!! Ask for Mia

Google
Nov 04, 2019

Highly recommend using Istorage. Employee Amica was very knowledgeable and willing to help.

Google
Nov 04, 2019

Fast and easy! Friendly staff

Google
Oct 18, 2019

Easy to reserve and set up your rental. Clean unit. And friendly knowledgeable staff. Thanks Tina!

Google
Oct 16, 2019

Staff was very friendly. And I got the first month free!!!! 💪

Google
Oct 12, 2019

Tina was Great !!! Great service !!

Google
Oct 11, 2019

Thank you so much for helping me with fimding a great storage for all my stuff... Definitely i would recommend anyone thats looking for a good storage ask for tina

Google
Oct 11, 2019

Tina was so great she helped me and answered all of my questions.

Google
Oct 11, 2019

When I called to ask a few questions i spoke with Amica. She was very respectful and knowledgeable in getting me all the answers that I needed answered. I highly recommend this place.

Google
Oct 11, 2019

The girls this location were very nice. Tina, Mia, and amica answered all the questions I had and made my shopping experience hassle free. Thank you so much girls

Google
Oct 11, 2019

Mia, Amica and Tina was awesome. Will recommend to everyone.

Google
Oct 09, 2019

They were very helpful and kind. I do recommend this company if you need to store in a safe and secure area. They also have the benefit of climate control.

Google
Sep 21, 2019

Tina was awesome! She was fast courteous and very professional. She explained everything thoroughly and answered all my questions. I definitely had a great experience and will refer everyone I know who needs storage to go see Tina at istorage😊

Google
Aug 30, 2019

Great place to store all your belongings. Very accommodating and thoughtful for you needs. The staff was very polite and easy to work with. I was not able to get there until closing and the manager knew I was arriving with a 27 ft moving truck. They made sure the unit was ready, swept out and I had all the codes to enter the gate before they went home.

Google
Aug 26, 2019

Great job, Mia was very professional and helpful.

Google
Aug 26, 2019

Great customer service. Super helpful store manager name #Mia. She made my move in process extremely seamless. Thank you so much!!!

Google
Aug 21, 2019

GREAT EXPERIENCE AT ISTORAGE

Google
Aug 21, 2019

They were extremely nice and made sure I received the best storage for my things.!

Google
Aug 20, 2019

They have been very helpful with any problem that I might have with my storage unit. All the new lighting is great for security.

Google
Aug 09, 2019

Helpful staff. Good experience

Google
Aug 07, 2019

Great storage. Clean and great prices. Nice management.

Google
Aug 04, 2019

Looking around Macon for storage for a couple months from now and this was my favorite place that I visited. Kayla was very knowledgeable about what size I would need and the prices were very reasonable. The facility was clean and she was very nice to conversate with. I will definitely be storing here when the time comes.

Google
Jul 20, 2019

Great storage units.

Google
Jun 26, 2019

The ladies working were great and helpful along with sympathetic.

Google
Jun 15, 2019

My first time storing and it was a great experience, clean facility, nice workers and easy access to my unit right out of my car. The golden girls are great go see them. I had a great storage experience on riverside.

Google
Jun 13, 2019

Great experience , they were very helpful during my visit

Google
Jun 08, 2019

The Ladies in the office were really nice and helpful. Thanks!!!

Google
Jun 07, 2019

Great service! Clean storages and offices! The women in the office were very polite, helpful and professional!

Google
Jun 02, 2019

Hi..Have to say Mia was great! She took care of my needs & at a affordable rate! Looking forward to sharing your business with others! Monica

Google
May 23, 2019

My stay was great

Google
May 23, 2019

Mia was great! !!

Google
May 21, 2019

Mia was great and very efficient

Google
May 13, 2019

The staff is very professional and knowledgeable of the units and their accommodations. They took the time to show me the unit and discussed the amount of household items that would fit into the unit. I am very appreciative of their time and the excellent customer service that I received. The units and surrounding area have been well maintained. iStorage Self Storage is secure with 24 hour surveillance. I would recommend iStorage Self Storage to my family and friends.

Google
Apr 27, 2019

I am very pleased with the service and pricing. I had to go to a bigger unit because I didn’t think about what I had to put in but all my work machines were able to get in.

Google
Apr 13, 2019

Polite and helpful front office staff. Entry into units is a bit confusing on first visit. Gate problems on second visit. Not easy to get out on busy highway.

Google
Mar 20, 2019

Staff was very helpful and courteous to help me with arrangements and then with changes to be made. Very pleasant experience.

Google
Mar 13, 2019

The experience was great except that the driveways needs fixing really bad.

Google
Mar 13, 2019

Desiree and Kayla are absolutely amazing, they made this moving experience way easier and cheaper!! I 100% recommend everyone go to Istorage for your storage needs! The units that we looked at were very clean! They gave me the best deal! I will definitely be going to see these ladies at istorage when I move again! Thanks Desiree and Kayla!

Google
Mar 12, 2019

Loved my experience with the lady there named Kayla! Absolutely great prices and customer service!!

Google
Mar 12, 2019

This has been an awsome experience. Kayla is very knowledgeable and explains everything and everything so i understood. I feel comfortable storing my worldly possessions with this company.

Google
Mar 02, 2019

I have dealt with this facility for 3 years now. A new company bought them a few months back. Now they are iStorage. I liked them better when they were Simply Self Storage. On the best note: the new owners have kept the staff! Darren is the property manager and knows his stuff. He's very friendly and personable. He always goes the extra mile to serve the customer. The computer system there leaves something to be desired, and I'm not fond of all the rule changes. Having to go in and REsign contacts for all my units for the new owners was stupid... Those people in boardrooms making clueless decisions should just retire to Boca Del Vista and let Darren run the place! We'd all be better for it.

Google
Feb 16, 2019

The best place to be. Darren is awesome! He will help you with all your storage needs and then some.

Google
Feb 14, 2019

Friendly staff helped me get the most for my money!!

Google
Feb 13, 2019

Great management! Thanks!

Google
Feb 07, 2019

Awesome customer service. Highly recommend Simply Self Storage

Google
Jan 30, 2019

Great rates! Darren was most cordial.

Google
Jan 23, 2019

Good service, my second time using this facility. Rates are affordable, clean facility, good location, safe with plenty of lighting . Have had no problems before or now.

Google
Jan 14, 2019

I absolutely love the staff at this location! Always greeted with a smile, helpful, makes sure all of my needs are met and helps you find the right size unit for your needs.

Google
Nov 29, 2018

Wonderful customer service and friendly staff!

Google
Nov 16, 2018

They are so friendly!

Google
Nov 13, 2018

Outstanding customer service and even better people. Highly recommend to anyone looking for safe and trustworthy place to store items. 5 Star all the way.

Google
Oct 30, 2018

Great staff and service. Clean facility. Highly recommend!

Google
Oct 27, 2018

I chose this storage facility due to the indoor storage units. My property was never damaged or bothered by bugs or rodents. Very well lit and has controlled access. Very pleased while I rented my unit.

Google
Aug 12, 2018

Mr. Latch was extremely efficient, courteous, and professional. Very pleased with the customer service and the storage facilities.

Google
Jul 31, 2018

Helpful staff and great rates for storage.

Google
Jul 31, 2018

Went looking for a storage unit that I will need in a couple of months when I move, and spoke with Angel and Kayla. They were very helpful! I will definitely choose Simply Self Storage. They prices were great and customer service was even better. Glad to have the stress of finding a storage unit off my back.

Google
Jul 22, 2018

Extremely professional!!! Exceeded expectations!!! Explained everything thoroughly!!! Good price and good people to do business with!

Google
Jun 23, 2018

Recently we visited your office for some information about your offerings to compare with other facilities' offerings. Within a few minutes we made a decision to rent your unit due to your efficient, thorough briefing and courteous hospitality. That ended our looking at other businesses in search for a storage unit. Thank you.

Google
Jun 19, 2018

Darren and staff were great!! #Georgia Bound!

Google
Jun 10, 2018

I've been a renter there for about 15 years now, and I'm very Happy. The staff is helpful, and engaging, and I've had no issues with damages. In fact if there is something to complain about it's that the dumpster is usually full, but that would be the trash company's fault. Perhaps a larger dumpster? All in all, I've been satisfied with the Staff and facility.

Google
Jun 03, 2018

EXCELLENT Service, stayed late to help us out!

Google
Jun 01, 2018

Loved this place they are really nice and helpful

Google
Jun 01, 2018

Very helpful and friendly

Google
May 29, 2018

Very clean and the staff is amazing. The only downfall is the tight gate entrance. I recommend for your storage needs.

Google
May 28, 2018

New to the area. Had a great experience so far. Staff have been very helpful and the place is always clean.

Google
May 26, 2018

More than a a storage... A BLESSING!!!😊

Google
May 26, 2018

Beautiful service beautiful people!!!! Will always come back love Riverside!

Google
May 06, 2018

Perfect place to store

Google
Mar 16, 2018

Great service!

Google
Feb 28, 2018

Customer service is awesome

Google
Feb 26, 2018

Quick service and clean units - it's obvious these folks care about their customers. Will be telling my friends and family so that I can earn the $30 referral credit off my monthly rental fee.

Google
Feb 26, 2018

Easy process from reservation to lease - no hassle storage and the staff are real friendly and courteous! Made the whole process a breeze.

Google
Feb 26, 2018

The team here are great! They were quick, knowledgeable and saved our family time and money. The units we leased were exactly as they told us they would be. When we had a heap of hassles with other storage companies in the area, these folks absolutely stood out heads n shoulders above their competitors - they're rightly proud of their title of being the best of the best for 2017-2018! Will highly recommend them in the future!

Google
Jan 24, 2018

Excellent customer service - very easy process - I would do business with them anytime. Their rates are better than most. They also actually answer the phone or call you back. No high pressure sales - no pressure at all what a refreshing concept.

Google
Jan 15, 2018

The staff was friendly and professional. The contract was explained thouroghly and I was pleased with my overall experience. I would recommend anyone who wants a tailored and professional experience to shop at this location.

Google
Oct 07, 2017

Great, proactive customer service. Clean, secure, well maintained, conveniently located storage facility with climate control units. Nice people!

Google
Sep 19, 2017

Darren was excellent! Thank You!

Google
Sep 13, 2017

Excellent service, and staff. They helped me find the perfect unit to fit my entire apartments worth of stuff. A++

Google
Sep 12, 2017

Where do I start? I Love Angel and the Manger Darren they go above and beyond to make there customers happy!!!!! The storage facility is clean and kept up..... if there is any issue they make sure they take care of it. Can't say not one bad word, if you want a nice, clean affordable place to put your belongings this is the place to be. "IF YOU CAN GET IN" They stay booked..........

Google
Aug 31, 2017

Great customer service

Google
Aug 21, 2017

Super friendly and nice. Very easy and inexpensive

Google
Aug 20, 2017

Truly helpful and kind person. Angel Davis. Helped us tremendously

Google
Aug 10, 2017

I stored my daughter's vehicle at their facility for the summer while she was away from school. When we arrived to pick up her vehicle it was as clean as when we put it inside the garage. I couldn't believe it was not dusty or any spider webs. Thanks Simply Storage for a very clean facility. P.S. Her vehicle even started up after sitting for 3 months.

Google
Jul 28, 2017

great experience.... Very friendly staff....

Google
Jul 09, 2017

Angel was very helpful and friendly!

Google
Jul 05, 2017

This place has absolutely phenomenal customer service and very spacious units. It was a breeze setting up everything and made the whole moving process so much smoother, which is exactly what you need in the middle of the georgia heat. They're also very affordable and accommodating. 10/10 would store here again!

Google
Jul 02, 2017

Excellent storage facility, and Kristi was wonderful. She was very informative and made getting a unit quick and easy! Definitely recommend!

Google
Jun 26, 2017

They are very friendly and helpful

Google
Jun 08, 2017

We had a great experience with Simply Self Storage! Their staff were always courteous and helpful. The rates were fair and the climate-controlled units left all of our belongings in perfect shape while we lived overseas for 10 months. The flexibility of being able to pay online, over-the-phone, or in advance are very helpful. They are the best self storage service in Macon. I highly recommend them.

Google
Jun 08, 2017

Great people!

Google
May 25, 2017

Absolutely wonderful people. They will definitely work with you and try their best to make your experience worthwhile.

Google
May 04, 2017

As a college student, bringing things back home is quite the hassle. Thanks goes to Angel for a helpful maneuver!

Google
Apr 28, 2017

Very nice staff. Easy access to unit. Units clean, no leaks or moisture. Would recommend. Convient hours and location.

Google
Apr 15, 2017

I've used this Simply Self Storage location several times over the years. I will definitely use this location again if needed in the future.This facility has very professional personnel and is safe, clean and convenient.

Google
Mar 31, 2017

Prompt friendly service, facility is clean and well maintained

Google
Mar 20, 2017

The staff there is absolutely amazing! I was really struggling with some of the other storage places and their prices since I'm in college and Angel was really helpful with sizes and prices!

Google
Mar 18, 2017

very clean, very nice staff,

Google
Mar 13, 2017

Very friendly and helpful

Google
Mar 06, 2017

The staff here is incredibly polite, and are very considerate people. I alway enjoy coming in, even if it is only make a payment. I will definitely refer others here if the chance arises.

Google
Mar 03, 2017

Great people, great service. Process was very smooth and the rate was very affordable. Would definitely recommend these guys.

Google
Feb 16, 2017

Even though I was there to make major back payments, Angel and Darren couldn't have been nicer or more helpful to me.

Google
Feb 09, 2017

Darren and Julie set the bar HIGH for Customer Service. They were ALWAYS friendly and helpful during our short stay there. Me and my husband HIGHLY recommend this facility to anyone looking for a safe, clean, easy access space to rent. Can't say enough!!!!! :)

Google
Feb 03, 2017

Julie & Darren Thank you for your excellent customer service!!!

Google
Jan 28, 2017

The office management is absolutely amazing! Quick and easy...in and out in under 15 minutes. Storage unit very clean and spacious!!

Google
Jan 25, 2017

Honestly love this place. The owners are great and the space is clean and spacious. If your looking for storage, this is the place for you

Google
Dec 30, 2016

Ms. Julie and Darren were both very helpful! I dropped in at the last minute and spoke with Darren for helpful information, I came back and spoke with Ms. Julie and she helped me finish the process of rented my unit quick fast and easy!!! Very positive energy from both employees!!!! Fast and understandable to acknowledge!

Google
Nov 30, 2016

Good Customer service

Google
Sep 23, 2016

Julie was very nice and helpful!

Google
Sep 10, 2016

I was pricing storage units and stopped in your Riverside facility. Julie Waites immediately greeted and proceeded to inform of all services provided. She was very knowledgeable and answered all my questions promptly. Her customer service skills are beyond reproach. Thank you Julie!

Google
Jul 30, 2016

Julie provided the best customer service!


Nearby locations

About iStorage Macon, GA - Riverside Dr

Just off of Interstate 75, right beside our Riverside Annex (Hall Road) facility, you’ll find our Riverside Drive self storage facility. From Interstate 75, exit onto Highway 23, then take that southeast until you find us at 4480 Riverside Drive in Macon. We’re sandwiched right between our Riverside Annex (Hall Road) facility and 2CU4 Massage Therapy—you can’t miss us!

As with all iStorage facilities, our Riverside Drive secure self storage facility is equipped with some of the best security features available, including security cameras, keypad entry, and indoor and outdoor lighting. And to make your life easier, we have several extra features available for your convenience, including packing supplies, drive-up unit access, wide aisles for truck access, climate controlled units, and retail and commercial space available. You’ll also find:

RV Storage: Do you need a safe place to store your RV between road trips? Our Riverside Drive facility has the accommodations you’re looking for to be sure your RV is safe from weather, pests, vandals, and anything else that might cause harm.

Vehicle Storage: Are you ready to get that extra vehicle out of your garage or driveway? Let us take it off your hands and keep is safe while you’re not using it. We have units available in a variety of sizes, which means finding one to fit your vehicle is easy, regardless of whether it’s a small motorcycle or an oversized SUV.

Boat Storage: Looking for a secure storage location for your boat between trips out on Javors Lucas Lake? Whether it’s long-term or short-term storage you’re looking for, we have just what you need. Why worry about more than planning your next trip out on the water when we can offer you that peace of mind?

Our facility has a number of great features such as:

  •   24 hour video recording on the premises
  •   Business Center
  •   Business Storage
  •   Temperature Controlled Units
  •   Covered Parking
  •   Deliveries Accepted
  •   Drive-Up Access
  •   Electronic Gate Access
  •   Fully Fenced Facility
  •   Indoor Units
  •   Locks Available for Purchase
  •   Moving Supplies Available for Purchase
  •   Paved Parking
  •   Uncovered Parking
  •   Well-Lit Facility
  •   Wide Aisles for Truck Access
  •   Month-To-Month Leases
  •   No Deposit Required

Directions to iStorage Macon, GA - Riverside Dr

From I-75

  • Take exit 167 for US-23/GA-87/Riverside Dr toward GA-247/Pierce Ave
  • Turn right onto GA-87 N/US-23 N/Riverside Dr (you will pass a McDonalds on your left)
  • iStorage will be on the left.

From Payne

  • Head northwest on Rose Ave toward Davis St
  • Turn right onto Brookdale Ave
  • Turn left onto Vineville Ave
  • Turn right onto Forest Hill Rd and continue for 3.2 miles
  • Slight right onto Hall Rd
  • Turn right onto US-23 S
  • iStorage will be on the right side, after the Shell Gas Station

Reviews for iStorage Macon, GA - Riverside Dr

December 02, 2022
Carole
OVERALL RATING

Delightful

Diane is a breath of fresh air. Knowledgeable, patient and kind.

September 30, 2022
Derrick Bond
OVERALL RATING

Fantastic

Diane was very helpful right after hurricane IAN came through

September 01, 2022
Bea Harrod
OVERALL RATING

The best experience ever!!!!

Joi and Courtney were so knowledgeable, helpful, and understanding from the moment I started until I left. They both worked with me to find the best option for my needs. If you need a storage facility with a great personable staff you need to come here and ask for Joi or Courtney (they’re the best).

August 21, 2022
Shanika
OVERALL RATING

Great customer service

Courtney was very prompt in helping me, her customer service was amazing. The facility is nice and the location is great. Highly recommended!

July 18, 2022
Arsha Ussery
OVERALL RATING

Amazing

Enjoyed my service with this company and experienced great customer service

July 07, 2022
Brittney Hart
OVERALL RATING

Amazing friendly

Joy was wonderful very sweet

May 13, 2022
Washington
OVERALL RATING

Great facility !

Clean and staff is very informative and helpful ! Thank you Inga!

May 11, 2022
R Burriss
OVERALL RATING

TOP NOTCH CUSTOMER SERVICE !

DIANNE & GALE, THANK YOU, THANK YOU, THANK YOU !!! A model example of customer service ! I highly recommend istorage (particularly the 4480 R SIDE DR. LOCATION). The units are clean, accessible & overall an A+ rating . MADE MY DAY !

May 09, 2022
Candace Lucas
OVERALL RATING

Diane is amazing!!!

You need 100 more Dianes. She was so patient and kind and went above and beyond to get me the best unit for the best price! I love her!!

March 31, 2022
Chasity Mosley
OVERALL RATING

Amazing

My experience was great! Highly recommended

March 24, 2022
F.M.
OVERALL RATING

Staff is professional and concerned

Staff found that my storage had been left not locked properly. They tracked me down and told me of the problem so that I could lock it properly. The problem was subtle, not sure I would have seen it but they did!. Thank you

March 19, 2022
Ivey Waller
OVERALL RATING

Always helpful with a smile

Diane is a woundeful person that goes out of the way to help smiles every time I speak with her

November 02, 2021
Nevi Hogan
OVERALL RATING

Awesome facility

Ms Shannon is so awesome!!!! She’s been very helpful and understanding!!!

February 18, 2021
Barbara McCollum
OVERALL RATING

Excelllent customer service!

Tamica has been an informative and helpful property manager since the first day I called. She helped me with unit sizes, pricing and later with packing materials. She is always positive and pleasant to do business with. She is definitely a rare and valuable manager in today's world. Thank you Tamica!

October 23, 2020
James baucom
OVERALL RATING

Facility Manager is awesome

You are not paying your manager enough. She is really on the ball.

September 01, 2020
Bridgett
OVERALL RATING

fast and to the point

Tamica had me in and out...explained everything thoroughly ... professional

June 04, 2020
James Hobby
OVERALL RATING

Very Pleased

We are happy with what we got plus my son is extremely Satisfied he’s got a place to put his stuff now

December 21, 2019
Kevin Rozier
OVERALL RATING

Excellent

Amica was Knowledgeable.Friendly, direct and honest. I would recommend using her for all your storage needs.

December 17, 2019
C. Goodwin
OVERALL RATING

5 STAR Customer Service ⭐️⭐️⭐️⭐️⭐️

I am writing this review as a humble note of appreciation especially for the quality service provided by Tina. I have a fractured leg and Tina has consistently gone over and above in making me feel like a valued customer and human being. Common courtesy, kindness, and empathy are small gestures that can make a big difference and should be practiced as often as possible. I was highly pleased with Tina and Amica's kind and professional manner. They are shining stars and a breath of fresh air. ⭐️⭐️⭐️⭐️⭐️*¨¨*:•.FIVE•:*¨¨*:•.STAR.•:*¨¨*:• Customer Service Representatives! Thank You, Tina and Amica for rendering •:*¨¨*:•.Excellent 5-STAR ⭐️⭐️⭐️⭐️⭐️ Customer Service! I really hope that the corporate realizes how well you all are representing them.

October 11, 2019
Reginald Apollon
OVERALL RATING

Great customer service

I would like to thank tina for helping with my storage place... She definitely was thorough about explaing the fees and making sure i have the right storage place for my stuff

March 28, 2019
Brooke Stevens
OVERALL RATING

$10 rate increase sucks!

I would like to say that I have been with Simply Self Storage, then recently i-Storage, for YEARS!! Paid on time every month!! Just experienced another rate increase!!! $10 per month!! When I called to inquire, told....."a handful of customers are selected to get increase to keep property up". Watch the fine print! Amazing how we advertise low prices to get NEW customers, but take advantage of existing, loyal ones!!!

February 15, 2019
Shannon Nagelmakers
OVERALL RATING

AWESOME

Darin is so nice and extremely knowledgeable in storage. He was patient and gave me all the information I needed to make a decision on what unit I needed. Thanks Darin!